Mac Technical Support

Dec 13, 2010 iMac Powering Down While Online Hello. I have had this issue happen twice while playing Starcraft 2 online. In both cases, the game was running normally, but then my iMac suddenly switched off. I have no idea what is causing this. I assume it is related to Starcraft 2, because this problem has only occured while playing SC2. I was wondering if anyone else has had a similar issue? I'm using the last generation iMac Core 2 Duo with the Ati 4670 HD. All OS updates installed.Kyle12 Dec 13, 2010
Dec 13, 2010 Confine Curser Mouse Doesn't Confine First time filing a report for help so please bare with me if it isn't perfect... Problem: While playing on windowed mode I want the mouse to be confined to the window so that it cannot go outside and click on other things such as the desktop, or files/folders on the desktop. Under Options > Gameplay > there is "Confine Mouse Curser" option. I have tried all variations but the mouse is never confined to only the SC2 window. Reason for discussion: I like to stream for my friends often and to do this I need to play on windowed mode. I cannot be on windowed fullscreen or fullscreen because if I do that the stream becomes all messed up. Biggest problem of mouse not being confined: While in battle, or even just looking around the map at a high apm I often click outside the SC2 window and get stuck with something on my desktop like creating a folder or something and then my game gets stuck sometimes...I cannot control the mouse scroll when trying to move the screen around. I have included a screen shot of my Gameplay Options below and tech specs below that. Gameplay Options: (edit: guess I cant post screenshots here...) Tech Specs: iMac Intel Core i5 2.66 GHz Quad Core 4Gb Ram 1000Gb Hard Drive Graphics: ATI Radeon HD 4850 Software: System Version: Mac OS X 10.6.5 (10H574) Kernel Version: Darwin 10.5.0 Boot Volume: Macintosh HD Boot Mode: Normal Secure Virtual Memory: Not Enabled 64-bit Kernel and Extensions: No Time since boot: 2 days 40 minutes Please help me out!! Thanks Blizz!SooWoop1 Dec 13, 2010
Dec 11, 2010 Party can't hear / I can't hear party Is anybody else having problems hearing party members / talking to party members in game with their mic? My windows friends can hear each other but I can't hear anything they're saying and they can't hear me. Model Name: MacBook Pro Model Identifier: MacBookPro5,4 Processor Name: Intel Core 2 Duo Processor Speed: 2.53 GHz Number Of Processors: 1 Total Number Of Cores: 2 L2 Cache: 3 MB Memory: 4 GB Bus Speed: 1.07 GHz Boot ROM Version: MBP53.00AC.B03 SMC Version (system): 1.49f2 Chipset Model: NVIDIA GeForce 9400M Type: GPU Bus: PCI VRAM (Total): 256 MB Vendor: NVIDIA System Version: Mac OS X 10.6.5 (10H574) dbot1 Dec 11, 2010
Dec 11, 2010 Soln. to Drastic FPS caused by Sleep Im posting this thread after recently solving the problem for myself. sorry for the length, But i want to thoroughly outline the issues so others can spot the solution through their searches. The Issue I was having was a crippling FPS drop, from my average of around 40 (med settings) to 5 (7 was maximum). this massive drop occurs spontaneously around the 6 minute marker. It began for me yesterday, after I got home from school (an exam too) I went to play some SC2 online against a buddy. played two games fine, and went outside for a smoke. same back, and the computer was off, I had inadvertently hooked up the power adapter, but never plugged it in. so the computer was asleep. It doesn't seem like this could cause the problem right? well, it does. I'm not sure exactly how, but the OS settings and the Game refuse to play nice with each other after, and the Nvidia card seems to be "forced" off.. nothing seems to manually be able to keep it on (gfxcardstatus for example will say its on, but it wont perform functionally) the symptoms at 6 minutes into the game the FPS will drop like a rock, and stay around 5 FPS for the rest of the time the computer is on (reset will allow 6 minutes of smooth gameplay again, and then the drop will reoccur) SOLUTION: reset the SMC (System Management Controller) turn off the computer, and while it is off, press and hold (at the same time) Control + Option + Left Shift + the power Button. the computer should NOT turn on as a result (if it did, you didn't press the right buttons or not at the same time). release them all (at the same time). and start the computer normally. (this is the solution that solved it for me). reset the PRAM and VRAM (Volatile RAM, Parameter RAM) turn the computer off, start it normally. while the grey screen is up (before the apple logo) press the key combination: Option+ Command+R+P the screen should stay grey for a second, flash black, restart and chime again (probably noticeably louder). this signifies a successful reset. (this did NOT work for me) Permissions Repair This doesn't cause the sleep problem, but perhaps other problems people experience may find this to be a solution. Permissions are repaired through the Disk utility, by selecting your SC2 install disk and selecting the 'First Aid' tab at the top. Repair, and Verify Disk Permissions should be at the bottom of the page. If I help one person it was worth my time posting this... GL HF :) Xandrial1 Dec 11, 2010
Dec 10, 2010 Taking a Screenshot For some reason whenever I take a screenshot on SC, the file does not save. The game pauses for a brief moment as if it does something, but there is no screenshot folder or files created anywhere in my app or documents directory. I am using the apple + s command as well the the windows keyboard 'print screen' button. Neither produce any screenshots. Should I create the folder myself in one of the directories? Has anyone else had this issue? Silver3 Dec 10, 2010
Dec 10, 2010 Blizzard Launcher: updating bug Hi everyone, As of this morning (a cold december morning, with some snow outside, hurray for Canada) when I open SC2 on my iMac, Blizzard Launcher opens and talks about patch 1.1.3 which is already installed. It says Updating... 100%, no problem detected. After a while, the bottom message changes to Internet Connection Lost! Quite sad really. I ran SC2 Repair which said everything is normal. I can open the game by opening SC2Switcher instead. The game opens normally and I can kick some butt the MaxPower way (I hope you understand the reference). I tried the game on my laptop (which can barely runs the game) with Windows7. The patch 1.1.3 was redownloaded (for some mysterious reason) and the game worked normally. What is wrong with my Mac? Specs: Hardware Overview: Model Name: iMac Model Identifier: iMac7,1 Processor Name: Intel Core 2 Duo Processor Speed: 2.8 GHz Number Of Processors: 1 Total Number Of Cores: 2 L2 Cache: 4 MB Memory: 4 GB Bus Speed: 800 MHz Boot ROM Version: IM71.007A.B03 SMC Version (system): 1.21f4 Hardware UUID: 00000000-0000-1000-8000-001EC2060B91 ATI Radeon HD 2600 Pro: Chipset Model: ATI,RadeonHD2600 Type: GPU Bus: PCIe PCIe Lane Width: x16 VRAM (Total): 256 MB Vendor: ATI (0x1002) Device ID: 0x9583 Revision ID: 0x0000 ROM Revision: 113-B2250F-219 EFI Driver Version: 01.00.219 Displays: iMac: Resolution: 1920 x 1200 Pixel Depth: 32-Bit Color (ARGB8888) Main Display: Yes Mirror: Off Online: Yes Built-In: Yes Display Connector: Status: No Display Connected System Version: Mac OS X 10.6.5 (10H574) Kernel Version: Darwin 10.5.0 Boot Volume: Local HD Boot Mode: Normal Secure Virtual Memory: Not Enabled 64-bit Kernel and Extensions: No Time since boot: 7:03MaxPower10 Dec 10, 2010
Dec 10, 2010 im fking tired to do this work!!!! im tired to fking find sc2 beat patch for the mac , why u guys doesn't post the patch on the internet let we downloading that ??? im very tired right now!!! because when i first put the sc2 in my mac updating always 50% off!!!! close by it self ~~why ?w /? w?? how can i use the sc2 in my mac ???can u send a Complete client let us downloading ?????Feng3 Dec 10, 2010
Dec 10, 2010 PC or Macbook? Hi Guys, i just want your opinion since my macbook pro just died cause of my carelessnes.. Whats a better laptop? Alienware m15x or a macbook pro 15inch Pleaseee dont troll Chata7 Dec 10, 2010
Dec 10, 2010 Copying game onto Windows PC? I've got SC2 on my mac laptop, but I'd like to move it to my Windows PC. Do I need to download the game from scratch, or can I copy it somehow?CowOfDeath2 Dec 10, 2010
Dec 9, 2010 lag at beginning of ladder games My computer is pretty decent. Either way, this would be an internet issue (? maybe.. I don't know!) not a computer issue. I have highspeed internet which is normally pretty good. I rarely "lag out" or dropped and most of the time go latency free. But 1 time out of about 4 or 5, when I start a quick match, there's about 4-5 seconds of intense lag and stuttering. My workers are getting to the mins much later than they should be. After that, There will be no lag for the rest of the game.Solieus6 Dec 9, 2010
Dec 9, 2010 ??? how do you delete posts?Solieus0 Dec 9, 2010
Dec 8, 2010 Custom Game freeze/ Bug Fix If your playing in a custom game that used to work on your comp but recently started crashing I may have a solution for you. What you need to do is go into Program files ( or wherever SC2 is located) and find the SC2 folder. you need to get to a folder called bank via this directory tree. Starcraft 2/ Accounts/ [your account number mine was 6835021]/ [weird folder called 1-s2-1-2001564 or something along those lines/ Banks If you have managed to get this far Great :D If not, i suck now your going to see some folders called 1-sc2-1 or 1-sc2-2. Find the one that has the closest date to when your game crashed. open it. find a file with a simmilar name to what crashed or just delete the ones that were created the day your junk crashed. them. This should delete corrupted downloaded content. Im not sure if this is bad but i know it fixed Battlecraft Beta for me. it may or may not delete content from minigames GLEvilpoptarO0 Dec 8, 2010
Dec 8, 2010 Graphics Problem I got the game and it's been working fine up until around 4 days ago. Around 4 days ago all of a sudden I've had graphics problems. My mini map is all black and only shows xel-naga watchtowers and when I make a rally point there's no dotted line leading to the rally point. I've tried restarting my comp, and this problem has just seemed to emerge out of nowhere. I'm wondering how I can fix it?Tewks23 Dec 8, 2010
Dec 7, 2010 patch downloader error first of all i know that maybe i shouldnt be posting this here. but i havent been able to find forums in spanish from google. i used to get in there through the game, but now thats impossible. second, i had to download what i have of the patch by restarting the downloader everytime it went down to 0.0 kb/s. now its only missing 1.4 mb and it says "se han producido multiples problemas al guardar los datos" which means several problems have ocurred while saving data. what is this?!?! what can i do? this is really bs. one would expect blizzard activision to give a lot better service... btw im on a new imac. ANDRES2 Dec 7, 2010
Dec 7, 2010 A helpful widget Hey Mac users, I recently just found this helpful widget that monitors your computer's vitals. I'm probably late on finding this out, but here is the link: It tells you your fan speed, temperatures, disk space, memory, cpu usage, battery health, and more.TwCKuyaKarl1 Dec 7, 2010
Dec 6, 2010 Variables.txt File in PTR? In the retail version of Starcraft II I changed some things in the variables.txt file, mainly I took off the portrait in the bottom right of the screen, so that my game would run better. Unfortunately, I cannot find the file to change in the Public Test. Does anyone know where to look?Salinger0 Dec 6, 2010
Dec 6, 2010 FPS drop after patch. Hi, I've been playing SC2 since the first patch on low settings and everything was fine until the latest SC2 patch. I've been experiencing FPS drops between 5-20. In game during 1v1s at almost all times but the greatest drop is when there are many units on the map and in combat. I can't micro/macro even, at some times I'm surely forced to gg. On 2v2+ I stayed clear because I can't play regardless, same with custom games. I would like some help with this please. Specs: Hardware: Model Name: MacBook Model Identifier: MacBook6,1 Processor Name: Intel Core 2 Duo Processor Speed: 2.26 GHz Number Of Processors: 1 Total Number Of Cores: 2 L2 Cache: 3 MB Memory: 2 GB Bus Speed: 1.07 GHz Boot ROM Version: MB61.00C8.B00 SMC Version (system): 1.51f53 Hardware UUID: 06F03BCB-5233-5FAE-9984-37A02C5F96E1 Sudden Motion Sensor: State: Enabled NVIDIA GeForce 9400M: Chipset Model: NVIDIA GeForce 9400M Type: GPU Bus: PCI VRAM (Total): 256 MB Vendor: NVIDIA (0x10de) Device ID: 0x0863 Revision ID: 0x00b1 ROM Revision: 3462 Displays: Color LCD: Resolution: 1280 x 800 Pixel Depth: 32-Bit Color (ARGB8888) Main Display: Yes Mirror: Off Online: Yes Built-In: Yes Display Connector: Status: No Display Connected Software: System Version: Mac OS X 10.6.5 (10H574) Kernel Version: Darwin 10.5.0 Boot Volume: ********* Boot Mode: Normal Computer Name: ********************* User Name: **************************** Secure Virtual Memory: Enabled 64-bit Kernel and Extensions: No Time since boot: 49 minutes TwCKuyaKarl19 Dec 6, 2010
Dec 6, 2010 Test your Mac with Patch 1.2 on the PTR Dec 6, 2010
Dec 6, 2010 Complain with multiple installations I have 2 installations: NA and LA. In order to patch NA version, I have to get to my Variables.txt file, rename it... apply any Patch, delete the new Variables.txt and restore my old file. It's not the end of the world... but it's annoying. Same with PTR launcher.Azka1 Dec 6, 2010
Dec 5, 2010 Viewing posts problem After the PTR recently came out my post history has been deleted or something. I check others post history i cant see that either. Is this a glitch?Cheese1 Dec 5, 2010
Dec 5, 2010 Better iMac Graphics? I'm able to run the game decently (avg. 35 fps) on medium and some high settings at the highest resolution but when a lot of things start happening on screen I get some slow down. I was just wondering what would look and play better because i want to enjoy this game's pretty graphics... Running what I have now or choosing a lower resolution with almost maxed out settings(which I know will run the same if not better)? Please tell me your opinions! Btw I'm playing on 24" Thanks!Rapture3 Dec 5, 2010
Dec 5, 2010 Mac keyboard voice chat problem The button for the mic thing isnt on the mac keyboard. Help?jet1 Dec 5, 2010
Dec 4, 2010 Custom maps never update When I update an existing custom map, or I publish a brand new one, in both cases they always fail to register on my Versus A.I. map listing. When I find the map under Multiplayer>Custom Game, it doesn't give me the option of re-downloading the map because it (erroneously) believes I already have the latest version (note, this does still occur even with a brand-new never before played map). This isn't a new bug and it's increasingly frustrating as the months have passed.Entropy0 Dec 4, 2010
Dec 4, 2010 Haven't play since the beginning of october. well since october 1st i haven't bin able to down load a patch because hell know why so since the path is unavailable that means i can't play. Ceaser3 Dec 4, 2010
Dec 3, 2010 Are the iMacs using Mobility Chips? I am planning to buy the cheapest iMac Model that comes with the ATI Radeon HD 4670 graphics processor with 256MB of GDDR3 memory, before I plan on buying it I was wondering if the iMac GPU chips are the desktop version or the Mobile one? Last I heard Apple was using Mobile chips on their iMacs has it changed? Zulama5 Dec 3, 2010
Dec 2, 2010 Region Merge Petition Hi. I first started playing starcraft 2 through a trial version in North America region. When I bought the game through I accidentaly downloaded the latin american version of the game and situated me in the latin american servers. In my battle net status now I have 2 starcraft 2 accounts: - The trial version that expired and is located in the North American servers and - The Paid version for life in spanish located in the Latin American servers. If possible I would like my starcraft 2 paid version to be located in the north American region. Ty Blizzard for your quick attendance in my delicate situationRASTA2 Dec 2, 2010
Dec 1, 2010 In game icons and map not displaying So when i go into a game the outline of some of the icons are there but there is no picture of what unit it is. Other icons are just not there all together. Also, my map is completely black and will only show the Xel'naga locations but that it is. Even my own base at the beginning is not revealed. I also noticed when i set my rally point from my Command Center to the minerals the yellow line did not show up either. It seems like all of the graphical things are just missing. Edit: i just played through some custom games and randomly some of the buttons were showing. However when i went to go attack the cpu player some of his buildings were invisible and i could not see them, however could attack them. Also, when i select a group of units they do not show up on the selected units tab, it is just black LunarPenguin17 Dec 1, 2010
Nov 30, 2010 [Mac] Cannot install from exFAT partition Probably a low priority bug: The StarCraft 2 installer cannot find the installation data if run from an exFAT partition on Mac OS X 10.6.5. Moving the installer files to an HFS+ partition allows the game to install.coolbho2 Nov 30, 2010
Nov 29, 2010 Issue with extreme game lag during combat TvZ Hello, This only happens during combat against zerg, but during a zerg initial attack, SCII will do an extreme ping overload telling me I'm being attacked. No exaggeration, there are hundreds, perhaps even a thousand or more pings all at once from a zerg attack. This causes SCII to slow to a halt, and gobbles up all of my system resources making it impossible to play. Typing and mouse movement is severely delayed and I generally have to close SCII and take a loss. I'm on a macbook pro, i7 with 4gigs of RAM and a NVIDIA Geforce GT 330m. Have any other mac users experienced this? Is there a known fix? Thanks very much. Drapester3 Nov 29, 2010
Nov 28, 2010 Can't Install Game I got a digital copy and installed it on my pc no problem.... now i go to downloaded the 7gig file and when i go top open the file i get an error saying "please insert cd/dvd in the drive and press continue" something along those lines. How do i fix this?ItzANoob1 Nov 28, 2010
Nov 28, 2010 I'm playing in Korea. Connection speed Q's I was wondering if by choosing to play in a North American division, because I speak English better than Korean, would make my connection speed on Bnet slower. Does everyone in the world get routed through one server or do we have more local ISPs handling throughput? I ask because wc3 had gateways with different ISP's. If this does affect my connection speed I would like to know how to change my division or location to a Korean one. Get to practice my Korean. Thanks for reading hope you can help. Hardware Overview: Model Name: iMac Model Identifier: iMac7,1 Processor Name: Intel Core 2 Duo Processor Speed: 2.4 GHz Number Of Processors: 1 Total Number Of Cores: 2 L2 Cache: 4 MB Memory: 3 GB Bus Speed: 800 MHz Boot ROM Version: IM71.007A.B03 SMC Version (system): 1.20f4 Serial Number (system): W8801DUHX86 Hardware UUID: 00000000-0000-1000-8000-001B63BD41BB ATI Radeon HD 2600 Pro: Chipset Model: ATI,RadeonHD2600 Type: Display Bus: PCIe PCIe Lane Width: x16 VRAM (Total): 256 MB Vendor: ATI (0x1002) Device ID: 0x9583 Revision ID: 0x0000 ROM Revision: 113-B2250F-219 EFI Driver Version: 01.00.219 Displays: iMac: Resolution: 1680 x 1050 Depth: 32-Bit Color Core Image: Hardware Accelerated Main Display: Yes Mirror: Off Online: Yes Quartz Extreme: Supported Built-In: Yes Display Connector: Status: No Display Connected Bobs1 Nov 28, 2010
Nov 28, 2010 When I push the left shift the camera zooms Any idea how to fix this?Shel2 Nov 28, 2010
Nov 28, 2010 Game blinking out I looked around and couldn't find another thread on this. The problem happens rarely for me too, but every now and then the game will just go black for a second or so. I flips back on immediately, but it happens once or twice and then stops. I have no clue what's causing it. Someone suggested that it could be the graphics card switching from igp to gpu, but it happens during not especially intensive parts of the game too. Like, super early game with my first scouting worker out. Specs: MacBook pro i7 2.66 ghz 4 gb ram geforce gt 330m gpuChaturanga2 Nov 28, 2010
Nov 28, 2010 2GHz Intel Core 2 Duo not running smoothly? I got my 2.26GHz Intel Core 2 Duo running StarCraft II games but my CPU felt overheating is still heating on, It was taken 1 minute in a bit freeze time until running smoothly. Also I checked "Apple" to "About This Mac" buttons to read Hardware Overview in Total Number Of Cores: 2 , but why 2GHz Intel Core 2 Duo still running bad? Since FPS working 72 to 30 dropped in a freeze time. My laptop was Macbook 6.1 model and trying zerg/something would usually drop FPS in freeze time. Can Blizzard Macintosh fix Intel Core 2 Duo freezing problems? Thanks.EnTaroAdun8 Nov 28, 2010
Nov 28, 2010 Single Player Menu Lag I know this has been said here before, but I want to bring it to Blizzards attention again, as it has not been addressed for a long time. When I press the single player tab, things are fine, but then I go to Versus AI and my FPS drops to about 2PS. The maps do not load, and then when I press Back and go back to Multiplayer, my FPS remains below 5 or 6. I hope Blizz replies to this, even if they do not have a solution. I just want confirmation of Blizzard being aware of this and getting to work on a solution for the future.Dasdude5 Nov 28, 2010
Nov 27, 2010 Match History Problem When i check my match history and the dates I have played those games, the dates are always one day faster. For example if i played a game on Nov 18th it says that i played on the nov 19th Is this normal?? Plz Help!!Cheese1 Nov 27, 2010
Nov 27, 2010 please help me blizzard :) im thinking of buying a new imac the 27' one with the ATI Radeon HD 5750 with 1GB just wanting to know if this will run sc2 on ultra. I would love to know before i buy it, so if someone could please let me know if that should cut it or not thx. :) redjrh2 Nov 27, 2010
Nov 27, 2010 how to download sc2 replays for mac I download my replays from when i have my pc i download it and it goes straight to the folder and i can watch it what do i have to do to watch them on my mac i go into the sc2 folder and find nothing that can help me get the replays to play... help please? :DSkeptic2 Nov 27, 2010
Nov 26, 2010 Terrible Terrible FPS (13'' Macbook Pro) I used to be able to play the game just fine on medium. Now if I try that my FPS is around 4. Playing on low I have a FPS at 25 at the best and around 10 at the worst. This whole thing started with patch 1.1 and it just seems to be getting worse and worse. Specs: 13'' Macbook Pro 7,1 Processor: Intel Core 2 Duo Graphics Card: NVIDIA GeForce 320M 4 GB RAM Any help is much appreciated. Mechanix24 Nov 26, 2010
Nov 26, 2010 Welcome Klint! another new face to hold down the fort and give SC2 some more loveOmega1 Nov 26, 2010
Nov 26, 2010 Replays I tried to watch a reply from another user, but I was unable to load the replay. After I put it in the correct folder (I'm pretty sure it was), the game still did not recognize it. I also tried double clicking it with StarCraft II running, to no avail. Is this is a system compatibility issue or something I'm doing wrong?MogenarZ1 Nov 26, 2010
Nov 26, 2010 10.5.8 vs 10.6.5? Just wondering which of these would be better to play on sc?!daF6 Nov 26, 2010
Nov 26, 2010 late 2007 MBP, graphical settings? Below I am listing the specs of my MBP, I currently play with all the settings on low and I get decent FPS until there is alot of action on screen, especially 2v2 and 3v3, my FPS can drop as low as 5-10, basically making it unplayable. Any suggestions on how it can perform better? I may just get a new MBP if nothing can really be done. OS X 10.5.8 Model Name: MacBook Pro Model Identifier: MacBookPro3,1 Processor Name: Intel Core 2 Duo Processor Speed: 2.4 GHz Number Of Processors: 1 Total Number Of Cores: 2 L2 Cache: 4 MB Memory: 6 GB Bus Speed: 800 MHz Boot ROM Version: MBP31.0070.B07 SMC Version (system): 1.16f11 Serial Number (system): System Serial# Hardware UUID: 00000000-0000-1000-8000-001B6394399F Sudden Motion Sensor: State: Enabled Chipset Model: GeForce 8600M GT Type: Display Bus: PCIe PCIe Lane Width: x16 VRAM (Total): 256 MB Vendor: NVIDIA (0x10de) Device ID: 0x0407 Revision ID: 0x00a1 ROM Revision: 3175 Displays: Color LCD: Resolution: 1440 x 900 Depth: 32-Bit Color Core Image: Hardware Accelerated Main Display: Yes Mirror: Off Online: Yes Quartz Extreme: Supported Built-In: Yes Display Connector: Status: No Display Connected Romeo3 Nov 26, 2010
Nov 26, 2010 How to force quit when Starcraft freezes? Since the starcraft 1.1.3 update and upgrade to os x 10.6.5, the game has frozen a couple times on me - how can I force quit starcraft so that I can get back to my desktop? Holding the power button to turn off my mac has been my only solution so far.goodDay9 Nov 26, 2010
Nov 25, 2010 Finding a file. help please! Quick replay question. if i download a replay where do i find my replay file so i can view it?? cause it used to be in documents as i recall in beta. on a mac ofc! help plzXLRBaBayOOsa2 Nov 25, 2010
Nov 25, 2010 DropED I keep getting dropped from sc2 and i know its not my internet so whats wrong with SC2 i went for 1700 diamond to 1500 cuz i kept getting droppedhippopotamus1 Nov 25, 2010
Nov 24, 2010 Screen blackout/freezes As soon as I start the game i cannot put my username/pw in without my screen getting pixelly then freezing or blacking out. Hardware tests say there are no problems and I reformatted and reinstalled Mac OS and SC2. I took it to the apple store and they just /shrugged. I listed my stats and a panic log below. Please help! iMac 2.8 GHz Intel Core 2 Duo 4 GB RAM Mac OS X 10.5.8 2010-11-22-134917.panic: Description: Panic (system crashes) log Size: 6 KB Last Modified: 11/22/10 1:49 PM Location: /Library/Logs/PanicReporter/2010-11-22-134917.panic Recent Contents: Mon Nov 22 13:49:17 2010 panic(cpu 1 caller 0x00C126A4): NVRM[0]: Read Error 0x00003204: BAR0 0xe2000000 0x6714b000 0x092480a2 D0 P3/4 Backtrace (CPU 1), Frame : Return Address (4 potential args on stack) 0x55733398 : 0x12b4c6 (0x45f91c 0x557333cc 0x13355c 0x0) 0x557333e8 : 0xc126a4 (0xe42e80 0xe42e80 0xe076d4 0x0) 0x55733448 : 0xecbdf0 (0x7c9e804 0x7ce7804 0x3204 0xeb670e) 0x55733488 : 0xeb9f77 (0x7ce7804 0x3204 0x4 0x5573359c) 0x557335b8 : 0xd5e9c0 (0x7ce7804 0x7d2b804 0x5 0x0) 0x557336c8 : 0xc169d6 (0x7ce7804 0x7d2b804 0x6fd8064 0x6fe00) 0x55733728 : 0xc16aec (0xc1d00040 0xbeef0003 0x6fe00 0x55733774) 0x557337c8 : 0xc21735 (0xc1d00040 0xbeef0003 0xbeef0004 0x0) 0x55733838 : 0xc102ed (0xc1d00040 0xbeef0003 0xbeef0004 0x0) 0x55733998 : 0xc0157c (0x0 0x600d600d 0x7029 0x557339c8) 0x55733a58 : 0x1114ca6 (0xc1d00040 0xbeef0003 0xbeef0004 0x0) 0x55733a78 : 0x11147a7 (0x7d36000 0x0 0x202adb00 0x0) 0x55733ac8 : 0x112073b (0x7d36000 0x46f553c4 0x55733b38 0x10f7abc) 0x55733b38 : 0x10f7cb5 (0x7d36000 0x46f55000 0x4fe34080 0x216cd080) 0x55733b78 : 0x10d14e6 (0x46f55000 0x80d6a00 0x55733be8 0x46f40090) 0x55733c88 : 0x43faec (0x46f55000 0x1 0x55733cdc 0x55733cd8) Backtrace continues... Kernel loadable modules in backtrace (with dependencies):>0x114cfff dependency: dependency: dependency: dependency:>0x10abfff dependency:>0xe57fff dependency: dependency: dependency: BSD process name corresponding to current thread: WindowServer Iceru9 Nov 24, 2010
Nov 23, 2010 No login screen! I downloaded the latest patch but now when the game starts it doesn't get to the log in screen at all. It gets past the loading loading loading screen and then to goes to the login but nothing appears. It's just the background screen with the planet spinning and the flying stars. Any suggestions? Wraaz8 Nov 23, 2010
Nov 21, 2010 3-9 fps since 10.6.5 I see a lot of good feedback on new new Apple release as too performance in SC2 but I can't say that is my case. Here are my specs: Macbook Pro 4,1 2.5 Ghz Core 2 Duo 2 GB DDR2 RAM Geforce 8600M GT 512MB Yes, I am due for an upgrade. The point is, before 10.6.5 i could play on medium settings with 30-35 fps, though now on the same settings I get 3-9 fps (freakin' unplayable). Could the driver upgrade included in the lates version of OSX caused this ? Any ideas towards solving this problem ? Perhaps downgrading back to 10.6.4 ? Thank you ! Tomski8 Nov 21, 2010
Nov 21, 2010 Can't connect to Mac only? Hi all, For the past 2 weeks, whenever I load Starcraft 2, a message appears saying that is either unavailable, or that my internet connection is down. This is confusing and frustrating for me, because my roommate, who uses a Windows computer and is running Windows 7 is able to sign on with ease. In conclusion, my internet isn't down, and is certainly available. We are at a college that has heavy bandwidth traffic, and I was wondering if it is possible that my Mac is just not allowing me to connect due to such heavy bandwidth? It just seems strange that my roommate has no issues connecting. We are both using a wired connection. Any tips? Thanks and best, JumboLoveJumboLove5 Nov 21, 2010