What is the Windows Experience Index needed?

Technical Support
Hello i am constantly lagging on multiplayer and i wana enjoy the game on best graphics possible,

i dont know where to find what videocard i have or how good it is compared to the requierements.... the options menu tells me it suggests putting most settings on medium but I still lag

I got Cox cable connection so im not shure what seems to be the problem I also got a sony vaio Z series laptop wich is supposed to be good on the speed function

please help me enjoy this game

thanks

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