Disconnected while playing co-op

Technical Support
I got disconnected every time while I was playing co-op with my friend. In the middle of the game, a window of disconnection popped up and then I lost connection. I can nothing about it. The networking is perfect and my driver are all updated. but the problem is still there. Anyone got a method to fix this up?
The problem shouldn't be on Blizzard's side.
Either it's you, your internet provider or your regional connection (general internet problems in your region).
So if you want to fix this, do it properly:
https://us.battle.net/forums/en/sc2/topic/20757515822
that means that you are playing above recommended settings. if you play above recommended setting you get disconnected as a safeguard. it happens to me every time i run above recommended settings.
02/11/2018 07:45 AMPosted by andreasasp
that means that you are playing above recommended settings. if you play above recommended setting you get disconnected as a safeguard. it happens to me every time i run above recommended settings.


Thank you for your message. I tied to set graphic setting as low as possible but the issue is still here.
02/10/2018 02:30 AMPosted by iBurrowStuff
The problem shouldn't be on Blizzard's side.
Either it's you, your internet provider or your regional connection (general internet problems in your region).
So if you want to fix this, do it properly:
https://us.battle.net/forums/en/sc2/topic/20757515822


Thank you for the help. I am working on those tests now. Hope I can figure what causes my problem.
@Himolo
We'll want to get an idea of how the connection is being routed and so the main thing we'll want to grab is a WinMTR test. This should be ran while you play and until you disconnect for the best results ^_^
02/12/2018 06:25 PMPosted by Zhyxen
@Himolo
We'll want to get an idea of how the connection is being routed and so the main thing we'll want to grab is a [url="https://us.battle.net/support/en/article/27780"]WinMTR[/url] test. This should be ran while you play and until you disconnect for the best results ^_^

Hey thanks. I'm gonna do this winMTR test. when i complete it, where should I send to?
anywhere where you can upload and people can download from without an account.
Thanks. Here is my winMTR result:

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 14-202-230-79.static.tpgi.com.au - 0 | 1926 | 1926 | 1 | 3 | 116 | 2 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
Ah unfortunately the test didn't make it that far >.<

Let's try a traceroute and see if we can anything more informative. Based on the issue though, it may be better to take this to a ticket and we can troubleshoot the issue with your there.
02/18/2018 06:57 PMPosted by Zhyxen
Ah unfortunately the test didn't make it that far >.<

Let's try a [url="https://us.battle.net/support/en/article/7870"]traceroute[/url] and see if we can anything more informative. Based on the issue though, it may be better to take this to a [url="https://us.battle.net/support/en/help/product/starcraft2/234/238/channels"]ticket[/url] and we can troubleshoot the issue with your there.

Hey, I just realized that i used the wrong IP address last time. And below is the winMTR report with the IP addree:

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| NF12.Home - 1 | 1140 | 1129 | 0 | 5 | 118 | 1 |
| 10.20.22-407.tpgi.com.au - 1 | 1175 | 1173 | 0 | 8 | 225 | 5 |
| syd-gls-har-wgw1-be-200.tpgi.com.au - 1 | 1175 | 1173 | 0 | 9 | 182 | 8 |
| 203-219-107-194.static.tpgi.com.au - 1 | 1171 | 1168 | 0 | 9 | 268 | 3 |
|Bundle-Ether13.ken-edge902.sydney.telstra.net - 1 | 1179 | 1178 | 0 | 9 | 185 | 9 |
|bundle-ether2.chw-edge902.sydney.telstra.net - 1 | 1167 | 1163 | 0 | 9 | 96 | 3 |
|bundle-ether14.chw-core10.sydney.telstra.net - 1 | 1175 | 1173 | 0 | 10 | 246 | 15 |
|10gigabitethernet7-1.chw45.sydney.telstra.net - 1 | 1171 | 1168 | 0 | 14 | 262 | 3 |
| equini3.lnk.telstra.net - 1 | 1175 | 1173 | 0 | 11 | 132 | 26 |
| xe-1-0-0.gw101.sy1.ap.equinix.com - 1 | 1179 | 1178 | 0 | 11 | 178 | 4 |
| xe-1-0-1.gw101.sy3.ap.equinix.com - 1 | 1179 | 1178 | 0 | 12 | 185 | 5 |
| 27.111.251.106 - 1 | 1168 | 1164 | 3 | 10 | 190 | 12 |
| No response from host - 100 | 237 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 237 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 237 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 237 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 237 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 237 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 237 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 237 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 237 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 237 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 237 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 237 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 237 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 237 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 237 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 237 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 237 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 237 | 0 | 0 | 0 | 0 | 0 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

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