Game freezes on match loading screen

Mac Technical Support
Whenever a match is loading, it freezes at about 1/3 of the way.

Screenshots: https://imgur.com/a/DWhMnD5

I have tried following the instructions here: https://us.battle.net/support/en/article/34719

And it didn't help. Please help, I can't play the game :(
Heya Insomniac,

It sounds like something may be blocking the game's ability to read/write data. If you have any security software installed try disabling it. Similarly be sure to also disable background applications and ensure the device operating system is updated.

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