Ladder problems... !!

Bug Report
ok so second time today in under an hour this has happened.....

go to find a match says player found counts down like normal then stops when its done counting down and just says ... ... ... ... ... and stays at 0 seconds.... doesnt freeze or anything because i can browes the menus or log out of my account but if i do it counts as a lost... first time i wated 5 minutes now i waited 10 minutes and still nothing at the menu screan as im typing this

im trying to level this account and i can't with these problems and ruins youre MMR
so a serious problem and blizzard doesnt reply.... first thing today i log in and 3 games in a row it got stuck at zero seconds......... and i had to log out and log back in and it counted as a lost

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