Multiplayer games won't start after countdown

Technical Support
Every time I click any quickmatch mode and it finds opponents, it counts down to 0 and just stays there and never loads. Also the option to cancel is not there either. I just updated to the new patch and never had this problem before. NA servers.

EDIT: also I have now lost 70% of the matches that never load for me because the game registers me as having joined.... thank you...

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