Prepurchased a week ago, but no beta access

Technical Support
I pre purchased the digital copy of HoTS last friday (25th) and I never got into beta (doesn't show up on my account and I can't post in the beta forums). I thought that I would get beta access if I pre purchased the game, and I haven't. What can I do?? My account shows the following:
Your Game Accounts

StarCraft® II
: Heart of the Swarm™
[SCII-1]
(Standard Edition)
North America (NA)

StarCraft® II
[SCII-1]
(Starter Edition)
Europe (EU)

StarCraft® II
[SCII-1]
(Starter Edition)
Korea (KR)

StarCraft® II
: Wings of Liberty®
[SCII-1]
Public Test Realm (PTR)

StarCraft® II
: Wings of Liberty®
[SCII-2]
Public Test Realm (PTR)

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