cant connect

Mac Technical Support
hi guys , i have a problem where i can't sign into heart of the swarm ... i start the game and the login screen pops up and when i type my e-mail and it wont allow me to connect. Any tips on how to fix this problem?
Is the connect button grayed out, or do you get an error?
i am having this problem to .....yes the connect button is off color yellow like it is not an option to hit connect .... im trying to get on wings of liberty and this pisses me off , like it wants me to buy heart of the swarm....ive supported blizzard since warcraft 2 i feel i shouldnt have to deal with this ..please help ..

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