press PLAY button and nothing happen

Technical Support
press play and the game says it is running then nothing? Diablo 3 works fine just not starcraft
gg
Same here!

The game wont start for me since the last update!
Battletnet App starts as usally but after pressing "Play" it just loads a few seconds but nothing happens... Please Help I cant play BW at the moment. :(

Im Using
Win7 64bit
Intel Core i5 CPU M 460 @2.53GHz, 4.0GB RAM, ATI Mobility Radeon HD 5650
Yes, started after last update.

my specs: Windows 7 64 bit
CPU: AMD FX6300 3.5 GHZ 6 CORE
GFX: SAPHIRE RADEON R9 270X
8 GB RAM
DirectX 11
Howdy!
This issue can be caused by a few things. A common reason is a third party conflict blocking the game's launch or a driver conflict making the game not display at all. I'd recommend the following steps to see if we can get this resolved quickly:

Step 1) Update your drivers.
Step 2) Place the system in Selective Startup.
Step 3) Temporarily disable your anti-virus or firewall software.
Retest!

Step 4) If the issue remains you may need to clear your Battle.net cache and files before trying again. You can do this by pressing (Windows key + R) Type in: %programdata% -> Delete the Battle.net and Blizzard Entertainment folders. Retest.

Note: The above steps may cause the Blizzard Battle.net desktop app to forget game install locations. If your games can’t be found, you will see Install on the Blizzard Battle.net desktop app game tab instead of Play. To find your installation, click Locate this game or run the game launcher.

If your issue continues post up your Dxdiag. Make sure to highlight the contents of your Dxdiag and select the: </> code block icon to make it easier to review.

Thank you!
Its still not working! :(

------------------
System Information
------------------
Time of this report: 2/13/2018, 13:26:39
Machine name: EAROB
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_ldr.171231-1547)
Language: German (Regional Setting: German)
System Manufacturer: Acer
System Model: Aspire 4820TG
BIOS: InsydeH2O Version V1.19
Processor: Intel(R) Core(TM) i5 CPU M 460 @ 2.53GHz (4 CPUs), ~2.5GHz
Memory: 4096MB RAM
Available OS Memory: 3958MB RAM
Page File: 2621MB used, 5294MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: AMD Mobility Radeon HD 5000 Series
Manufacturer: Advanced Micro Devices, Inc.
Chip type: AMD Radeon Graphics Processor (0x68C1)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_68C1&SUBSYS_03581025&REV_00
Display Memory: 2738 MB
Dedicated Memory: 1014 MB
Shared Memory: 1723 MB
Current Mode: 1366 x 768 (32 bit) (60Hz)
Monitor Name: PnP-Monitor (Standard)
Monitor Model: unknown
Monitor Id: AUO303C
Native Mode: 1366 x 768(p) (60.098Hz)
Output Type: Internal
Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.17.0010.1404 (English)
Driver Version: 15.200.1062.1004
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 8/4/2015 07:28:34, 1445224 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71EE2-2B81-11CF-E976-5223BEC2C535}
Vendor ID: 0x1002
Device ID: 0x68C1
SubSys ID: 0x03581025
Revision ID: 0x0000
Driver Strong Name: oem38.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_Manhattan:15.200.1062.1004:pci\ven_1002&dev_68c1
Rank Of Driver: 00E62001
Video Accel: ModeMPEG2_A ModeMPEG2_C
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

-------------
Sound Devices
-------------
Description: Speakers (Realtek High Definition Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0269&SUBSYS_10250359&REV_1001
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.6156 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 7/13/2010 10:27:06, 2424040 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
Description: Microphone (Realtek High Definition Audio)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.6156 (English)
Driver Attributes: Final Retail
Date and Size: 7/13/2010 10:27:06, 2424040 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF

-------------------
DirectInput Devices
-------------------
Device Name: Maus
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Tastatur
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: USB Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC52B
FF Driver: n/a

Device Name: USB Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC52B
FF Driver: n/a

Device Name: USB Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC52B
FF Driver: n/a

Device Name: USB Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC52B
FF Driver: n/a

Device Name: USB Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC52B
FF Driver: n/a

Device Name: USB Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC52B
FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ USB-Root-Hub
| Vendor/Product ID: 0x8086, 0x3B3C
| Matching Device ID: usb\root_hub20
| Service: usbhub
|
+-+ Generic USB Hub
| | Vendor/Product ID: 0x8087, 0x0020
| | Location: Port_#0001.Hub_#0001
| | Matching Device ID: usb\class_09
| | Service: usbhub

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ Standardtastatur (PS/2)
| Matching Device ID: *pnp0303
| Service: i8042prt
|
+ HID-Tastatur
| Vendor/Product ID: 0x046D, 0xC52B
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
|
+ Terminalserver-Tastaturtreiber
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
|
+ Synaptics PS/2 Port TouchPad
| Matching Device ID: *syn1b20
| Upper Filters: SynTP
| Service: i8042prt
|
+ HID-konforme Maus
| Vendor/Product ID: 0x046D, 0xC52B
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
|
+ Terminalserver-Maustreiber
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD

------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 509.1 GB
Total Space: 701.0 GB
File System: NTFS
Model: TOSHIBA MK7559GSXP

Drive:
Model: HL-DT-ST DVDRAM GU10N
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (German), , 0 bytes

--------------
System Devices
--------------
Name: Atheros AR8151 PCI-E Gigabit Ethernet Controller (NDIS 6.20)
Device ID: PCI\VEN_1969&DEV_1073&SUBSYS_03591025&REV_C0\4&AD1B8CB&0&00E0
Driver: n/a

Name: QPI Physical 0 - 2D11
Device ID: PCI\VEN_8086&DEV_2D11&SUBSYS_03591025&REV_05\3&4F11E61&0&11
Driver: n/a

Name: Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B3C
Device ID: PCI\VEN_8086&DEV_3B3C&SUBSYS_03591025&REV_05\3&11583659&0&D0
Driver: n/a

Name: Broadcom 802.11n-Netzwerkadapter
Device ID: PCI\VEN_14E4&DEV_4357&SUBSYS_E021105B&REV_01\4&378DC90B&0&00E5
Driver: n/a

Name: QPI Link 0 - 2D10
Device ID: PCI\VEN_8086&DEV_2D10&SUBSYS_03591025&REV_05\3&4F11E61&0&10
Driver: n/a

Name: Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B34
Device ID: PCI\VEN_8086&DEV_3B34&SUBSYS_03591025&REV_05\3&11583659&0&E8
Driver: n/a

Name: QuickPath Architecture System Address Decoder - 2D01
Device ID: PCI\VEN_8086&DEV_2D01&SUBSYS_03591025&REV_05\3&4F11E61&0&01
Driver: n/a

Name: Intel(R) Turbo Boost Technology Driver
Device ID: PCI\VEN_8086&DEV_3B32&SUBSYS_03591025&REV_05\3&11583659&0&FE
Driver: n/a

Name: QuickPath Architecture Generic Non-core Registers - 2C62
Device ID: PCI\VEN_8086&DEV_2C62&SUBSYS_03591025&REV_05\3&4F11E61&0&00
Driver: n/a

Name: High Definition Audio-Controller
Device ID: PCI\VEN_1002&DEV_AA60&SUBSYS_03581025&REV_00\4&D10D1D1&0&0108
Driver: n/a

Name: Intel(R) 5 Series/3400 Series-Chipsatzfamilie - SMBus-Controller - 3B30
Device ID: PCI\VEN_8086&DEV_3B30&SUBSYS_03591025&REV_05\3&11583659&0&FB
Driver: n/a

Name: Intel(R) 82801 PCI-Brücke - 2448
Device ID: PCI\VEN_8086&DEV_2448&SUBSYS_03591025&REV_A5\3&11583659&0&F0
Driver: n/a

Name: Intel(R) Management Engine Interface
Device ID: PCI\VEN_8086&DEV_3B64&SUBSYS_03591025&REV_06\3&11583659&0&B0
Driver: n/a

Name: Intel(R) 5 Series 4 Port SATA AHCI Controller
Device ID: PCI\VEN_8086&DEV_3B29&SUBSYS_03591025&REV_05\3&11583659&0&FA
Driver: n/a

Name: High Definition Audio-Controller
Device ID: PCI\VEN_8086&DEV_3B56&SUBSYS_03591025&REV_05\3&11583659&0&D8
Driver: n/a

Name: Intel(R) HM55 Express-Chipsatz - LPC-Schnittstellencontroller - 3B09
Device ID: PCI\VEN_8086&DEV_3B09&SUBSYS_03591025&REV_05\3&11583659&0&F8
Driver: n/a

Name: Intel(R) processor PCI Express Root Port - 0045
Device ID: PCI\VEN_8086&DEV_0045&SUBSYS_03591025&REV_18\3&11583659&0&08
Driver: n/a

Name: AMD Mobility Radeon HD 5000 Series
Device ID: PCI\VEN_1002&DEV_68C1&SUBSYS_03581025&REV_00\4&D10D1D1&0&0008
Driver: n/a

Name: Reserved - 2D13
Device ID: PCI\VEN_8086&DEV_2D13&SUBSYS_03591025&REV_05\3&4F11E61&0&13
Driver: n/a

Name: Intel(R) 5 Series/3400 Series-Chipsatzfamilie - PCI-Express-Stammanschluss 6 - 3B4C
Device ID: PCI\VEN_8086&DEV_3B4C&SUBSYS_03591025&REV_05\3&11583659&0&E5
Driver: n/a

Name: Intel(R) processor DRAM Controller - 0044
Device ID: PCI\VEN_8086&DEV_0044&SUBSYS_03591025&REV_18\3&11583659&0&00
Driver: n/a

Name: Reserved - 2D12
Device ID: PCI\VEN_8086&DEV_2D12&SUBSYS_03591025&REV_05\3&4F11E61&0&12
Driver: n/a

Name: Intel(R) 5 Series/3400 Series-Chipsatzfamilie - PCI-Express-Stammanschluss 1 - 3B42
Device ID: PCI\VEN_8086&DEV_3B42&SUBSYS_03591025&REV_05\3&11583659&0&E0
Driver: n/a

------------------
DirectShow Filters
------------------

DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.19091
WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.19091
WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.19091
MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7601.19091
Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7601.19091
WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.19091
WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.19091
Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7601.19091
Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7601.19091
CyberLink H.264/AVC Decoder,0x00200000,1,2,cl264dec.ax,2.01.0030.1127
WMT VIH2 Fix,0x00200000,1,1,WLXVAFilt.dll,15.04.3508.1109
Record Queue,0x00200000,1,1,WLXVAFilt.dll,15.04.3508.1109
WMT Switch Filter,0x00200000,1,1,WLXVAFilt.dll,15.04.3508.1109
WMT Virtual Renderer,0x00200000,1,0,WLXVAFilt.dll,15.04.3508.1109
WMT DV Extract,0x00200000,1,1,WLXVAFilt.dll,15.04.3508.1109
WMT Virtual Source,0x00200000,0,1,WLXVAFilt.dll,15.04.3508.1109
WMT Sample Information Filter,0x00200000,1,1,WLXVAFilt.dll,15.04.3508.1109
CyberLink TimeStretch Filter(HomeNetwork),0x00200000,1,1,clauts.ax,1.00.0000.5423
ATI Ticker,0x00200000,0,1,Ticker.ax,
DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514
Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.23709
WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.19091
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514
AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.23709
VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.23709
SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528
CyberLink DVD Navigator,0x00200000,0,3,CLNavX.ax,8.01.0001.1626
Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,12.00.9200.17037
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528
CyberLink MPEG Splitter,0x00200000,1,2,CLSplter.ax,3.03.0000.3011
MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.23709
MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.23709
SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.23709
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
SlideShow,0x00200000,0,1,SlideShow.ax,
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17528
Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514
SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528
CyberLink Line21 Decoder (PCMMovie),0x00200000,0,2,CLLine21.ax,4.00.0000.10210
Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.19091
Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.23709
Acer SirenEncoding Filter,0x001fffff,1,1,AcerSirenEnc.dll,4.05.3000.9285
Acer WMV9 Video Encoding Filter,0x00100000,1,1,acerwmv9enc.dll,4.05.3000.9285
MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.23709
MMACE ProcAmp,0x00200000,0,2,MMACEFilters.dll,
Liteon Pause Audio,0x00200000,1,1,lopa.ax,
DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514
Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.23709
CyberLink Audio Spectrum Analyzer (PCMMovie),0x00200000,1,1,CLAudSpa.ax,1.00.0000.7113
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.19091
CL_EVRWindow,0x00200000,0,0,CLEvr.dll,1.00.0000.1717
CyberLink WMV/WMA Demultiplexer,0x00600000,1,2,CLWMFDemux.ax,1.00.0000.3201
ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.23709
Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.23709
WMV9 Screen Encoding Filter,0x00100000,1,1,AcerWmv9ScreenEnc.dll,4.05.3000.9285
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528
Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.23471
Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.23709
CyberLink TimeStretch Filter (PCMMovie),0x00200000,1,1,clauts.ax,2.00.0000.2403
Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.23709
File Writer,0x00200000,1,0,WLXVAFilt.dll,15.04.3508.1109
VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514
WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.19091
CyberLink Audio Effect (PCMMovie),0x00200000,1,1,CLAudFx.ax,6.00.0000.6525
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514
MMACE SoftEmu,0x00200000,0,2,MMACEFilters.dll,
File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514
iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514
iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514
DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.23471
MMACE DeInterlace,0x00200000,0,2,MMACEFilters.dll,
CyberLink Audio Wizard (PCMMovie),0x00200810,1,1,CLAudWizard.ax,1.00.0000.4414
Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.23471
AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.23709
RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.19091
WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514
Liteon Down Scaler,0x00200000,1,1,lods.ax,1.00.0000.0005
CyberLink Push-Mode CLStream (cURL),0x00200000,0,1,CLStream(MultiLib).ax,1.01.0000.4916
CyberLink Demultiplexer(Scramble),0x00200000,1,0,CLDemuxer.ax,1.00.0000.6124
CyberLink Push-Mode CLStream,0x00200000,0,1,CLStream(PushMode).ax,1.01.0000.5603
Cyberlink SubTitle Importor (PCMMovie),0x00200000,2,1,CLSubTitle.ax,1.00.0001.7204
SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.19091
Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.19091
CyberLink Audio Decoder (PCMMovie),0x00200800,1,1,Claud.ax,8.04.0000.2820
Acer Siren Decoding Filter,0x001fffff,1,1,AcerSirenDec.dll,4.05.3000.9285
MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514
Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514
StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17528
Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514
Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7601.23471
AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.23709
CyberLink Tzan Filter (PCMMovie),0x00200000,1,1,CLTzan.ax,3.05.0000.2807
AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.23709
Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.23709
MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.23709
Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.23709
File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.23709
Cyberlink Streamming Filter,0x00200000,0,1,CLStream.ax,1.01.0000.5307
Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7601.23285
StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17528
AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514
Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.23709
File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.23709
File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.23709
CyberLink SAC Video Decoder,0x00200000,2,3,CLVSD.ax,8.04.0000.0223
CyberLink Video/SP Decoder (PCMMovie),0x00200000,2,3,CLVsd.ax,8.04.0000.1530
CyberLink Audio Decoder,0x00200000,1,1,CLAud61.ax,6.03.0000.1029
CyberLink Audio Spectrum Analyzer (HomeNetwork),0x00200000,1,1,CLAudSpa.ax,1.00.0000.0924
Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514
Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.23471
BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17669
Acer Screen Capture Filter,0x00200000,0,1,AcerScreenCap.dll,4.05.3000.9285
MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.23709

WDM Streaming Tee/Splitter Devices:
Tee/Sink-to-Sink-Konvertierung,0x00200000,1,1,ksproxy.ax,6.01.7601.19091

Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7601.19091
WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7601.19091
MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7601.19091
DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514
MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.23709
Cinepak Codec von Radius,0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel IYUV Codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel IYUV Codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7601.17514
VP60® Simple Profile ,0x00200000,1,1,qcap.dll,6.06.7601.17514
VP61® Advanced Profile,0x00200000,1,1,qcap.dll,6.06.7601.17514

Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7601.19091
WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7601.19091
IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.23709
PCM,0x00200000,1,1,quartz.dll,6.06.7601.23709
Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.23709
GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.23709
Messenger Audio Codec,0x00200000,1,1,quartz.dll,6.06.7601.23709
CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.23709
CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.23709
MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.23709

Audio Capture Sources:
Microphone (Realtek High Defini,0x00200000,0,0,qcap.dll,6.06.7601.17514

PBDA CP Filters:
PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.19135
PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.19135
PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.19135

Midi Renderers:
Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.23709
Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.23709

WDM Streaming Capture Devices:
Realtek HD Audio Mic input,0x00200000,1,1,ksproxy.ax,6.01.7601.19091
Realtek HD Audio Stereo input,0x00200000,1,1,ksproxy.ax,6.01.7601.19091
1.3M WebCam,0x00200000,1,1,ksproxy.ax,6.01.7601.19091

WDM Streaming Rendering Devices:
Realtek HD Audio output,0x00200000,1,1,ksproxy.ax,6.01.7601.19091
Realtek HDA SPDIF Out,0x00200000,1,1,ksproxy.ax,6.01.7601.19091

BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514

Video Capture Sources:
1.3M WebCam,0x00200000,1,1,ksproxy.ax,6.01.7601.19091

Multi-Instance Capable VBI Codecs:
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514

BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17669
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514

BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.19135
Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.19135
PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.19135
XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.19135

WDM Streaming Communication Transforms:
Tee/Sink-to-Sink-Konvertierung,0x00200000,1,1,ksproxy.ax,6.01.7601.19091

Audio Renderers:
Speakers (Realtek High Definiti,0x00200000,1,0,quartz.dll,6.06.7601.23709
CyberLink Audio Renderer (PCMMovie),0x00200000,1,0,cladr.ax,7.00.0000.2516
Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.23709
Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.23709
DirectSound: Speakers (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.23709

---------------
EVR Power Information
---------------
Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)
Quality Flags: 2576
Enabled:
Force throttling
Allow half deinterlace
Allow scaling
Decode Power Usage: 100
Balanced Flags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 50
PowerFlags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 0
I posted my Dxdiag 2 times here, but it disapears.... ?!?

still not working :(
Step 1) Update your drivers.
Step 2) Place the system in Selective Startup.
Step 3) Temporarily disable your anti-virus or firewall software.
Retest!

Step 4) If the issue remains you may need to clear your Battle.net cache and files before trying again. You can do this by pressing (Windows key + R) Type in: %programdata% -> Delete the Battle.net and Blizzard Entertainment folders. Retest.

Tried this, didnt work.
dxdiag:

[/code]

------------------
System Information
------------------
Time of this report: 2/13/2018, 14:00:37
Machine name: JEREMY-PC
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_ldr.170307-1800)
Language: English (Regional Setting: English)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: To be filled by O.E.M.
BIOS: BIOS Date: 04/08/13 13:20:22 Ver: 04.06.05
Processor: AMD FX(tm)-6300 Six-Core Processor (6 CPUs), ~3.5GHz
Memory: 8192MB RAM
Available OS Memory: 8156MB RAM
Page File: 4826MB used, 11484MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: 120 DPI (125 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: AMD Radeon R9 200 Series
Manufacturer: Advanced Micro Devices, Inc.
Chip type: AMD Radeon Graphics Processor (0x6810)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_6810&SUBSYS_E271174B&REV_00
Display Memory: 4095 MB
Dedicated Memory: 2025 MB
Shared Memory: 2070 MB
Current Mode: 1920 x 1080 (32 bit) (59Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: BenQ GW2255
Monitor Id: BNQ78CD
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: DVI
Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 23.20.15017.3010 (English)
Driver Version: 23.20.15017.3010
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 1/31/2018 19:11:12, 1961272 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71EE2-2B50-11CF-397F-D8F8BBC2DA35}
Vendor ID: 0x1002
Device ID: 0x6810
SubSys ID: 0xE271174B
Revision ID: 0x0000
Driver Strong Name: oem40.inf:ATI.Mfg.NTamd64.6.1.1:ati2mtag_R575:23.20.15017.3010:pci\ven_1002&dev_6810&rev_00
Rank Of Driver: 00E62000
Video Accel:
Deinterlace Caps: n/a
D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

-------------
Sound Devices
-------------
Description: Speakers (Realtek High Definition Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_1458A002&REV_1003
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.7106 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 12/12/2013 22:29:56, 3760344 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: Realtek Digital Output (Realtek High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_1458A002&REV_1003
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.7106 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 12/12/2013 22:29:56, 3760344 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Controller (Gamepad F310)
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC21D
FF Driver: n/a

Device Name: USB Keyboard
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC31C
FF Driver: n/a

Device Name: USB Keyboard
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC31C
FF Driver: n/a

Device Name: USB Keyboard
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC31C
FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x1002, 0x4397
| Matching Device ID: usb\root_hub
| Service: usbhub

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ HID Keyboard Device
| Vendor/Product ID: 0x046D, 0xC31C
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
|
+ HID Keyboard Device
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
|
+ HID-compliant mouse
| Vendor/Product ID: 0x093A, 0x2510
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
|
+ HID-compliant mouse
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD

------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 102.0 GB
Total Space: 953.8 GB
File System: NTFS
Model: ST1000DM003-1ER162 ATA Device

Drive: E:
Model: ASUS DRW-24F1ST b ATA Device
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes

Drive: D:
Model: ELBY CLONEDRIVE SCSI CdRom Device
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes

--------------
System Devices
--------------
Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1604&SUBSYS_00000000&REV_00\3&11583659&0&C4
Driver: n/a

Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_1002&DEV_5A18&SUBSYS_5A141002&REV_00\3&11583659&0&20
Driver: n/a

Name: Standard OpenHCD USB Host Controller
Device ID: PCI\VEN_1002&DEV_4397&SUBSYS_50041458&REV_00\3&11583659&0&90
Driver: n/a

Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1603&SUBSYS_00000000&REV_00\3&11583659&0&C3
Driver: n/a

Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_1002&DEV_5A16&SUBSYS_5A141002&REV_00\3&11583659&0&10
Driver: n/a

Name: Standard Enhanced PCI to USB Host Controller
Device ID: PCI\VEN_1002&DEV_4396&SUBSYS_50041458&REV_00\3&11583659&0&B2
Driver: n/a

Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1602&SUBSYS_00000000&REV_00\3&11583659&0&C2
Driver: n/a

Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1002&DEV_5A14&SUBSYS_5A141002&REV_02\3&11583659&0&00
Driver: n/a

Name: Standard Enhanced PCI to USB Host Controller
Device ID: PCI\VEN_1002&DEV_4396&SUBSYS_50041458&REV_00\3&11583659&0&9A
Driver: n/a

Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1601&SUBSYS_00000000&REV_00\3&11583659&0&C1
Driver: n/a

Name: PCI standard ISA bridge
Device ID: PCI\VEN_1002&DEV_439D&SUBSYS_439D1002&REV_40\3&11583659&0&A3
Driver: n/a

Name: Standard Enhanced PCI to USB Host Controller
Device ID: PCI\VEN_1002&DEV_4396&SUBSYS_50041458&REV_00\3&11583659&0&92
Driver: n/a

Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1600&SUBSYS_00000000&REV_00\3&11583659&0&C0
Driver: n/a

Name: Standard Dual Channel PCI IDE Controller
Device ID: PCI\VEN_1002&DEV_439C&SUBSYS_50021458&REV_40\3&11583659&0&A1
Driver: n/a

Name: Standard Dual Channel PCI IDE Controller
Device ID: PCI\VEN_1002&DEV_4390&SUBSYS_B0021458&REV_40\3&11583659&0&88
Driver: n/a

Name: VIA USB eXtensible Host Controller
Device ID: PCI\VEN_1106&DEV_3483&SUBSYS_50071458&REV_01\4&37E5E774&0&0020
Driver: n/a

Name: High Definition Audio Controller
Device ID: PCI\VEN_1002&DEV_AAB0&SUBSYS_AAB0174B&REV_00\4&2534E90F&0&0110
Driver: n/a

Name: Standard OpenHCD USB Host Controller
Device ID: PCI\VEN_1002&DEV_4399&SUBSYS_50041458&REV_00\3&11583659&0&A5
Driver: n/a

Name: AMD SMBus
Device ID: PCI\VEN_1002&DEV_4385&SUBSYS_43851002&REV_42\3&11583659&0&A0
Driver: n/a

Name: Realtek PCIe GBE Family Controller
Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_E0001458&REV_06\4&6F5B703&0&0048
Driver: n/a

Name: AMD Radeon R9 200 Series
Device ID: PCI\VEN_1002&DEV_6810&SUBSYS_E271174B&REV_00\4&2534E90F&0&0010
Driver: n/a

Name: Standard OpenHCD USB Host Controller
Device ID: PCI\VEN_1002&DEV_4397&SUBSYS_50041458&REV_00\3&11583659&0&B0
Driver: n/a

Name: ATI I/O Communications Processor PCI Bus Controller
Device ID: PCI\VEN_1002&DEV_4384&SUBSYS_00000000&REV_40\3&11583659&0&A4
Driver: n/a

Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1022&DEV_1605&SUBSYS_00000000&REV_00\3&11583659&0&C5
Driver: n/a

Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_1002&DEV_5A1C&SUBSYS_5A141002&REV_00\3&11583659&0&48
Driver: n/a

Name: Standard OpenHCD USB Host Controller
Device ID: PCI\VEN_1002&DEV_4397&SUBSYS_50041458&REV_00\3&11583659&0&98
Driver: n/a

Name: High Definition Audio Controller
Device ID: PCI\VEN_1002&DEV_4383&SUBSYS_A0021458&REV_40\3&11583659&0&A2
Driver: n/a

------------------
DirectShow Filters
------------------

DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.19091
WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.19091
WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.19091
MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7601.19091
Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7601.19091
WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.19091
WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.19091
Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7601.19091
Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7601.19091
DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514
Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.23709
WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.19091
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514
AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.23709
VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.23709
SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528
Indeo® video 5.10 Compression Filter,0x00200000,1,1,ir50_32.dll,5.2562.0015.0055
Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,12.00.9200.17037
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528
MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.23709
Indeo® video 5.10 Decompression Filter,0x00640000,1,1,ir50_32.dll,5.2562.0015.0055
DivX for Blizzard Decoder Filter,0x00800000,1,1,blizzard.ax,5.00.0002.0000
MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.23709
SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.23709
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
ATI MPEG File Writer,0x00200000,1,0,atimpenc.dll,
AMD Video Decoder,0x00200000,1,2,atimpenc.dll,
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17528
Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514
SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.19091
Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.23709
MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.23709
DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514
Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.23709
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.19091
ATI MPEG Audio Encoder,0x00200000,1,1,atimpenc.dll,
AMD MJPEG Decoder,0x00200000,1,1,atimpenc.dll,
ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.23709
Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.23709
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528
Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.23471
Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.23709
Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.23709
AMD Video Encoder,0x00200000,1,1,atimpenc.dll,
ATI MPEG Multiplexer,0x00200000,2,1,atimpenc.dll,
VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514
WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.19091
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514
File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514
iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514
iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514
AMD Video Scaler Filter,0x00200000,1,1,atimpenc.dll,
DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.23471
Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.23471
AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.23709
RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.19091
WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514
Indeo® audio software,0x00500000,1,1,iac25_32.ax,2.00.0005.0053
SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.19091
Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.19091
MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514
Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514
StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17528
Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514
Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7601.23471
AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.23709
AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.23709
Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.23709
MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.23709
Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.23709
File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.23709
AMD Video Rotation Filter,0x00200000,1,1,atimpenc.dll,
Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7601.23285
StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17528
AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514
Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.23709
File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.23709
File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.23709
Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514
Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.23471
BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17669
MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.23709
Indeo® video 4.4 Decompression Filter,0x00640000,1,1,ir41_32.ax,4.51.0016.0003
Indeo® video 4.4 Compression Filter,0x00200000,1,1,ir41_32.ax,4.51.0016.0003

WDM Streaming Tee/Splitter Devices:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.19091

Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7601.19091
WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7601.19091
MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7601.19091
DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514
Indeo® video 5.10 Compression Filter,0x00100000,1,1,ir50_32.dll,5.2562.0015.0055
MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.23709
Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.06.7601.17514
Logitech Video (I420),0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel Indeo® Video 4.5,0x00200000,1,1,qcap.dll,6.06.7601.17514
Indeo® video 5.10,0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7601.17514

Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7601.19091
WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7601.19091
ATI MPEG Audio Encoder,0x00200000,1,1,atimpenc.dll,
IAC2,0x00200000,1,1,quartz.dll,6.06.7601.23709
IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.23709
PCM,0x00200000,1,1,quartz.dll,6.06.7601.23709
Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.23709
GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.23709
CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.23709
CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.23709
MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.23709

PBDA CP Filters:
PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.19135
PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.19135
PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.19135

Midi Renderers:
Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.23709
Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.23709

WDM Streaming Capture Devices:
Realtek HD Audio Line input,0x00200000,1,1,ksproxy.ax,6.01.7601.19091
Realtek HD Audio Mic input,0x00200000,1,1,ksproxy.ax,6.01.7601.19091
Realtek HD Audio Stereo input,0x00200000,1,1,ksproxy.ax,6.01.7601.19091

WDM Streaming Rendering Devices:
Realtek HD Audio output,0x00200000,1,1,ksproxy.ax,6.01.7601.19091
Realtek HDA SPDIF Out,0x00200000,1,1,ksproxy.ax,6.01.7601.19091

BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514

Multi-Instance Capable VBI Codecs:
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514

BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17669
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514

BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.19135
Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.19135
PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.19135
XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.19135

WDM Streaming Communication Transforms:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.19091

Audio Renderers:
Speakers (Realtek High Definiti,0x00200000,1,0,quartz.dll,6.06.7601.23709
Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.23709
Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.23709
DirectSound: Realtek Digital Output (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.23709
DirectSound: Speakers (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.23709
Realtek Digital Output (Realtek,0x00200000,1,0,quartz.dll,6.06.7601.23709

---------------
EVR Power Information
---------------
Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)
Quality Flags: 2576
Enabled:
Force throttling
Allow half deinterlace
Allow scaling
Decode Power Usage: 100
Balanced Flags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 50
PowerFlags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 0

[code]
Please help!
Again, please help I can't start the game since last update...
i press play,said game running and he back on play,what happened?
Just bought the game and having this issue. I know Windows had an update the other day, not sure if that could have played a role.
02/17/2018 04:20 AMPosted by Johiden
I know Windows had an update the other day, not sure if that could have played a role.


i haven't updated windows in years so i doubt it. Trouble started for me when starcraft updated on febuary 8th (or 9th?)

02/14/2018 05:16 AMPosted by earob
Please help!


yes this sucks, cant even play the campaign or single player..........
What's happening blizzard? I press play and it does not start, solve it please
Please blizzard. We Are still waiting...
I just purchased the can (CD) and installed it. was able to load the game just fine. As soon as i updated battle net to play online the game wont load. I looked at the forum and tried everything the blizzard support guy said and nothing.

anyone know when blizzard will fix it or should i start demanding my money back?
I'm having this problem as well. Come on Blizzard!
Same problem here.. I`ve try all the things i`ve found on this forum, but same issue
I just purchased the game and it won't play. Your Tech support is crap, and honestly I am starting to feel like I was riped off.

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