Mac Technical Support

Dec 8 macOS High Sierra 10.13.2 Now Available Apple released an update for macOS High Sierra (version 10.13.2). Patch notes for High Sierra 10.13.2 are found on Apple's website. This macOS update from Apple includes updates to improve the security, stability, and compatibility. 1. Launch the App Store from your dock, or by clicking the Apple menu and selecting App Store. 2. Select the Updates tab. 3. Click Update next to macOS 10.13.2 Your Mac will begin installing the update, and will restart once the download has completed. You can also download directly through Apple's Support Site.Eloemaz0 Dec 8
Oct 1, 2012 Welcome to Mac Technical Support This forum exists to provide World of Warcraft customers with a place to discuss Mac technical issues with each other and Blizzard Tech Support staff members. While Blizzard Tech Support staff regularly monitors and replies to this forum, it is not meant as a place to resolve complex issues, due to the nature of forums. If you cannot resolve your issue through the forum, we highly recommend contacting us through other means. We have many self-help solutions that can address certain issues without needing to speak with us directly via phone. For these issues, the website will help you locate these solutions and other helpful resources to address your questions. Please see our Customer Support Contact page for details. If you need to submit a ticket, that option will be presented. These changes to the Blizzard website help us serve you in the easiest, most effective way possible. Players are encouraged to ask questions, share advice, provide feedback and participate in on-going discussions on the Mac Technical Support forum. Accordingly, it is of utmost importance that all players treat each other with respect and courtesy. For more information, please review the Forum Code of Conduct and the Forum Guidelines below. As a reminder, the Mac Technical Support forum is not an alternative to the a support site ticket, telephone, or in-game petition queues. To request assistance, please contact our customer service staff directly.Machkhan2 Oct 1, 2012
Jun 15 Common Connection and Latency Issues Greetings all, We've been working to improve some of the available troubleshooting resources for our games. Since connectivity problems are a common problem in gaming, we wanted to provide some information on what causes connection problems and what to do to resolve issues when you're having them. Table of Contents 1. Connection Troubleshooting Resources 2. FAQs 3. What to do if you need more helpDrakuloth5 Jun 15
Sep 18 WoW Performance Guide For Macs - Patch 7.3 The World of Warcraft Performance Guide For Macs - Legion - Updated 9/06/2017 Introduction Hello everyone and welcome to my WoW Performance Guide For Macs! It's not often that such drastic changes occur within the lifespan of a single expansion that this guide needs a rewrite, but here we are. So In the hopes of trying to update the needed information and trim the fat, I'm going to condense the guide. Hopefully making it easier to read. Patch 7.3 brought a lot of changes to WoW under the hood. OpenGL has officially been killed off on any Mac that can support Apple's Metal API in preparation for macOS High Sierra, which is out now. As a point of conjecture, I kind of doubt the next expansion will run on anything other than Metal. So if you're running an older Mac that doesn't support Metal, I'd start thinking about buying a new Mac in the next few months. You have been warned. On the plus side, things aren't so dire as they were a year ago, generally speaking. Apple has refreshed the iMac and Macbook Pro lines with much faster AMD Polaris-based GPUs while completely eliminating Intel integrated solutions from it's 15" MBP lineup, and has announced future plans for an AMD Vega-based iMac Pro, as well as a brand new modular Mac Pro to bolster it's waning Pro market. The Polaris-based Radeon Pro 400 and 500 GPUs in the current lineup and the upcoming Vega GPU in the iMac Pro are leaps and bounds more powerful than any Mac prior to 2016. Things are definitely looking up for pro users and Mac gamers alike. Now I want to be clear here, any Mac with a Retina Display still isn't likely to play WoW very well at the screen's native resolution, but these new Polaris and Vega-based Macs can play WoW pretty respectably at reasonable settings. As long as you keep expectations within the realm of sanity, gaming on a Mac is probably better these days than most people think. The Settings: A Precursor If you only read part of this guide, this is the part you should probably read. The term "Retina Display" is just Apple's marketing term for putting very high resolution monitors in their Macs. The problem is that Apple pairs those displays with relatively weak graphics cards or "GPUs", which is what renders all the pretty graphics on the screen. With Retina Displays now standard on virtually all Macs made within the last several years, I need to point out the most crucial thing of this entire guide. Not a single Mac on the market has a GPU powerful enough to play games at native resolutions. The 15" Macbook Pro has a 2880x1880 resolution display, and the 27" iMac has a 5120x2880 "5k" resolution display. Neither of these Macs have GPUs anywhere near powerful enough to play games at these resolutions. Even a GTX 1080 Ti, the world's fastest video card, struggles to play games at "5k", and the GPUs in these Macs aren't even close to that. The only GPU that could come close is the Vega GPU in the upcoming iMac Pro. But that Mac is rumored to have an 8k display. So even that iMac Pro will have to deal with the same problems as the rest of Apple's current lineup. Worse still, the baseline 21" iMac, the 13" MBP, and the standard Macbook all use Intel integrated graphics instead of dedicated GPUs. So playing games at reasonable resolutions like 1920x1080 "1080p" is difficult even at modest settings. Let alone at the much higher "Retina Display" resolutions. In layman's terms, if the graphics listing has "Intel" in the name, it sucks. It's an integrated graphics solution bolted onto the CPU, and is NOT a dedicated graphics card. Intel doesn't even make dedicated GPUs. So if it has Intel on it, just assume it's barely capable of minimum settings. WoW will run, but not well and it'll look like garbage. The only real way around the "Retina Problem" as I've dubbed it, is to do one of two things. Either lower the game's resolution, or lower the Render Scaling to something under 100%. Let's use my Late 2016 Macbook Pro as an example: ... As you can see, I've generally kept my settings on the modest side for my Macbook Pro. Though I've disabled some of the more demanding settings like Sunshafts and SSAO. Another thing you might have noticed is that despite my above warning that Macs can't run the game at the native resolution, I've kept my resolution as such at 2880x1880. This is because I've lowered my Render Scaling to 75%. It's explained in greater detail below, but render scaling essentially renders the game at X% of whatever your current resolution is, then scales it up or down to match. 75% of 2880x1800 is 2160x1350. So the game is actually being rendered at 2160x1350, and then scaling up to look like 2880x1800. That's why the Anti-Aliasing is set to "custom". The Render Scale uses it automatically as part of the scaling process when scaling anything above or below 100%. Depending on my tastes, I could probably lower the Render Scale to something like 50%, which would essentially be like rendering the game at 1440x900, and then raise some of the other settings like view distance or spell density. Ultimately it's up to you to fiddle with the settings and decide what you're most comfortable with. The Settings: Explained Graphics > Display Display Mode: This lets you choose between running the game within a window on the desktop, or to run the game at fullscreen. Setting it to true "Fullscreen" may increase performance. Resolution: Resolution has one of the highest impacts on game performance. This combined with Render Scale is where the vast majority of your game's performance will be affected. Lowering the resolution will drastically improve the performance of the game's frame rate and lessen the load on your GPU, but it will look noticeably more pixelated, blocky, and blurry. One of our resident MVP's on the Mac Forums, Tiapriestess, has provided Retina Mac users a way to scale the game down to resolutions the Mac's GPU can more easily handle without the UI HUD icons scaling with it: http://us.battle.net/wow/en/forum/topic/8873728013 The resolution setting lets you lower the game's resolution to a fraction of your screen's native resolution, which is usually the highest shown option. Note that recent version of WoW have limited the list of options to mirror the actual aspect ratio of your display. So if you have a 1980x1080 screen which has an aspect ratio of 16:9, all of the optional resolutions will be of the same 16:9 aspect ratio. You can use Tia's advice in the above link to bypass this restriction. Refresh Rate: Sets the game to match your display's refresh rate, the rate at which the computer's monitor can refresh the images on the display. In most cases, at least on Macs, this will be locked at 60Hz. Note that for most intents and purposes, 60Hz can directly be interpreted as 60fps, so unless you make a point to go out and buy an external monitor capable of 120Hz+, you're literally wasting power if the game's running at higher than 60fps. As the screen itself can't display anything higher than its max refresh rate. So if you're getting 80fps in your game on a 60Hz monitor, you're not seeing that extra 20fps. The screen is incapable of displaying it fast enough, regardless of how fast the rest of your computer is. Monitor: Let's you select which monitor WoW is defaulted to display on, in the event that you have multiple monitors set up. Anti-Aliasing: As the in-game tool-tip says, it is a graphics filter used to smooth out jagged edges. In general, the severity of visible jagged edges changes drastically depending on the game and the graphics engine used to display it. The different types of AA listed are shown in order from the least taxing/worst quality to the most taxing/best quality, from top to bottom. Describing each type of AA goes beyond the scope of this guide, but suffice it to say, MSAA is generally the best compromise between quality and performance. FXAA is a sort of lens filter that overlays the entire screen after the game has already been rendered, and acts as a post-render effect, blurring everything including the UI elements like action bars. MSAA is added during the rendering of each frame, and only smooths out the edges of textures. SSAA is an extremely taxing method of AA that renders the AA at a much higher resolution, then downscales it to match your game’s current resolution. It’s by far the best type of AA, but it kills most graphics cards. For more info on the types of AA, go here: http://pcgamingwiki.com/wiki/Glossary:Anti-aliasing_(AA) Moderate to High performance impact. Use MSAA for best balance. Vertical Sync: (Note: This setting is flat out broken in Legion.) Vertical Sync aims to reduce the amount of "screen tearing" that occurs when the game's frame rate drops out of sync with the monitor's refresh rate. The result is a more fluid image at all times. The trade off is that it does this by limiting the game's frame rate to a multiple fraction of the screen's refresh rate. So if you have a 60Hz monitor, and the game's running at 60fps, but then drops below 60fps for whatever reason, V-Sync will instantly drop the game's frame rate down to a multiple of 60fps, such as 30fps as opposed to 59fps, to avoid tearing. This can sometimes throw players off if they're not expecting the sudden drop and jitteriness in motion animation. Use whatever your eyes are most comfortable looking at. Graphics > Textures Texture Resolution: Changes the sharpness of the in-game textures like flooring, player armor, NPC skins, etc etc. Setting this higher doesn't require much more raw processing power from your GPU, but it does require more video memory, or VRAM. So if two video cards had 256MB of VRAM, and another had 4GB of VRAM, but the video cards were otherwise completely identical, the 4GB card would be able to load much higher resolution textures with zero performance loss because it can simply hold more in it’s memory. Think of VRAM as your video card’’s stamina. Trying to load textures on a card that doesn't have the VRAM for it will force the card to keep switching out textures in order to display them, and will generally cause the game to stutter as you move and pan the camera as it tries to load the textures it needs. Performance based directly on the amount of video memory your video card has. Texture Filtering: A filter used to enhance the sharpness of textures, as opposed to just the edges. Lowering this will increase performance, but very few modern GPUs have trouble with 16x TF anymore. Minimal performance impact. Projected Textures: This enables the projection of certain textures, like spell effects, onto the game's terrain and other object surfaces. Turning this off can drastically improve performance, especially on mobile GPUs where pipeline bandwidth (The GPU's ability to process multiple instructions to and from the CPU at once) is limited. Moderate to high performance impact. Graphics > Environment View Distance: Increases and decreases the point at which distant objects change from being flat decals to rendered, textured objects. This has a profound impact on game performance, especially in newer zones from more recent expansions, where the game's textures are much higher resolution than older zones. This uses both raw GPU power and VRAM. The higher the setting, the more the GPU has to render at once. High to extreme performance impact. Environmental Detail: Essentially View Distance for grass. Changes the distance at which grass and other minor ground objects, like pebbles, are rendered. AMD video cards are less affected by this setting than nVidia cards are. nVidia cards have a harder time with it. Minimal to Moderate performance impact, depending on video card. Ground Clutter: Changes the density of ground clutter, like grass and pebbles. The higher the setting, the denser the grass. Like Environmental Detail, nVidia cards have a harder time with it than AMD cards. Mild to Moderate performance impact. Graphics > Effects Note: Some of the following effects may be disabled completely on some lower end graphics hardware. Shadow Quality: Changes the amount of shadows rendered in the game, as well as how many layers of shadows are allowed to stack on one another. This can have a dramatic affect on performance. And in fact, Shadows has been bugged in WoW for years. High and Ultra shadows are a LOT more demanding than they should be. I personally recommend keeping Shadows to "good" on all but the highest end systems. High performance impact. Liquid Detail: Changes the water effects in the game. Low uses the old water maps from Classic WoW, while Fair and higher use the new liquid maps from Cataclysm onwards. Again, High and Ultra have a pretty large impact on game performance, especially on lower end cards. I'd keep this on "Good" unless you have a higher end Mac. Moderate to High performance impact. Sunshafts: Changes the sun's ability to shine down on objects. Again, this setting is currently bugged, and requires a lot more power to run than it really should. Keep this on "Good" or lower. Moderate to High performance impact. Particle Density: Changes the density of spells and effects. For example, on Low, a Mage's Blizzard spell might drop 20 icicles. But on Ultra, the same spell will drop 100. This setting has the most impact in raids where lots of players are casting many spells at once. If you're in a raid and suddenly need to lower your settings, this is a good one to start with. Moderate to High performance impact, depending on situation. SSAO: SSAO, or Screen-Space Ambient Occlusion is an algorithm that approximates ambient lighting. Most noticeable indoors. Higher settings add more ambient lights, and render existing ones more accurately. As with Sunshafts, SSAO is somewhat bugged, and requires more power than it should. Moderate to High performance impact. Depth Effects Controls the depth of certain particle effects Moderate performance impact. Lighting Quality Changes how accurate lighting effects are rendered, and the quality of the effect. Moderate performance impact. Outline Mode Adds colored outlines around NPCs and players alike based on faction reputation. Moderate performance impact. Advanced The advanced tab in the system setting menu has one setting that absolutely needs to be addressed. Render Scale Also known as DSR or super sampling, render scaling is basically the “internal resolution” of the game. Setting this to 200% will literally render the game at 200% of the game’s current resolution, and then downscale it to match. Gamers with extremely high end gaming rigs like to crank this up as a form of AA to help smooth out textures and generally make the game look better, but this has by far the single biggest impact on the performance of the game. If you’re on a 4k iMac and set this to 200%, you’re essentially running the game at 8k resolution. So unless you’ve somehow modified your mac to have industrial grade GPUs, leave this at 100%. You can even decrease below 100% it if you want a little more performance out of the game at the cost of graphical fidelity. Extreme performance impact. Epilogue Well there we have it folks. The complete updated guide for World of Warcraft: Legion. I hope you all had as much fun reading it as I did writing it. See you in the invasion! 3-B. Past Changes - 09/06/17: Rewrite for major changes in patch 7.3 - 07/20/16: Major rewrite for Legion. - 10/23/14: Total revamp for WoD in light of new Retina Macs. - 10/17/13: Changed the format of the guide completely. - 03/21/12: Added Late 2011 Mac Models, updated to represent 64-bit performance. - 04/22/11: Added Late 2010 Macbook Air, notes on integrated graphics. - 12/14/10: Updated for Cataclysm, lowering some settings to accommodate slow performance. - 10/14/10: Revamped settings for new graphics interface. Removed older Mac Models. - 04/28/10: Added newest Mac models, revamped settings to uniform 60fps across all models. - 02/12/10: Revised, condensed, and corrected small typos. - 12/01/09: Added Snow Leopard and newest Mac models. Removed PowerPC Macs. - 04/21/09: Updated settings to match the new scheme in patch 3.1. - 03/13/09: Added early 2009 Mac models. - 11/20/08: Updated new information after Wrath of The Lich King launched. - 10/08/08: Complete & utter overhaul in preparation for WoTLK. - 03/30/08: Updated findings for patch 2.4. - 02/13/08: Added details concerning the OS X 10.5.2 Leopard Graphics Update. - 02/07/08: Included PowerPC G4, G5, and newest Core 2 models.Stoneblade349 Sep 18
Dec 9 New Nvidia Driver Third party post on driver improvements http://barefeats.com/gtx980ti.html Nvidia Blog post about driver: http://blogs.nvidia.com/blog/2015/08/31/mac-driver/ It saw massive boosts on many newer nvidia hardware, mostly stuff you'd only find in mac pros and hackintosh. However, nvidia has also enabled (for first time) this version of driver to install on imacs and macbook pros without needing to modify installer. Also, these drivers safely do NOT touch built in and out of date driver in OS X, they install along side it, with a control panel that lets you switch between the current 346 driver, and the over year old 310 drivers. You definitely want to be using the 346 driver :) The driver is for ANY nvidia GPU even if it's not listed on the driver download page. Performance gains will be seen across almost all nvidia hardware over OS X stock driver. Especially 600-700-900 series. if you use AMD based graphics don't bother with update. However, if you do have a nvidia gpu mac, you should definitely install this 10.11.6 Driver Direct Download (Updated 07-20-17): https://images.nvidia.com/mac/pkg/346/WebDriver-346.03.15f11.pkg 10.12.4 (Updated 04-20-17) https://images.nvidia.com/mac/pkg/378/WebDriver-378.05.05.05f02.pkg (Pascal support but poorer metal performance. Micro stuttering/locking, some as long as 0.5 seconds. Undesirable play experience. Use older driver if you don't NEED pascal support) https://images.nvidia.com/mac/pkg/367/WebDriver-367.15.10.45f01.pkg (Previous driver with no pascal support but works best with Metal/WoW 10.12.6 (Updated 07-20-17) https://images.nvidia.com/mac/pkg/378/WebDriver-378.05.05.25f04.pkg 10.13.2 (Updated 12-07-17) 17C88 https://images.nvidia.com/mac/pkg/378/WebDriver-378.10.10.10.25.102.pkg 17C89 https://images.nvidia.com/mac/pkg/378/WebDriver-378.10.10.10.25.103.pkgOmegal451 Dec 9
6h Macbook Pro 2017 Kernel Panic I've started to experience kernel panics every time I try to use the S.E.L.F.I.E camera. Not too big of a deal, but no achievement for me. However, I've also started experiencing them at random times like when I get screen notifications for achievements. My computer is less than six months old and I've been playing WoW with no issues til now. I tried doing a clean reinstall of MacOS, uninstalled and reinstalls WoW, and uninstalled Twitch. None of which helped. I'm not sure what else I can do. I'll share the problem report I received after the most recent kernel panic after I tested the S.E.L.F.I.E camera. Anonymous UUID: FEB6D0A2-2707-1C94-DD87-082DE8F0CD93 Wed Dec 13 00:26:10 2017 *** Panic Report *** panic(cpu 0 caller 0xffffff801576f2e9): Kernel trap at 0xffffff7f9abfe001, type 14=page fault, registers: CR0: 0x0000000080010033, CR2: 0x0000000000000018, CR3: 0x0000000012c86163, CR4: 0x00000000003627e0 RAX: 0x0000000000000000, RBX: 0x00000000e00002c2, RCX: 0x0000000000000000, RDX: 0x0000000000000000 RSP: 0xffffff9157233810, RBP: 0xffffff9157233a80, RSI: 0x0000000000000000, RDI: 0xffffff804971b660 R8: 0xffffff8015e9a7d0, R9: 0x0000000000000082, R10: 0xffffff804d079394, R11: 0xffffff7f9abfdc86 R12: 0x0000000000000001, R13: 0xffffff804d079394, R14: 0x0000000000000000, R15: 0x0000000000000000 RFL: 0x0000000000010246, RIP: 0xffffff7f9abfe001, CS: 0x0000000000000008, SS: 0x0000000000000010 Fault CR2: 0x0000000000000018, Error code: 0x0000000000000000, Fault CPU: 0x0, PL: 0, VF: 0 Backtrace (CPU 0), Frame : Return Address 0xffffff91572332c0 : 0xffffff80156505f6 0xffffff9157233310 : 0xffffff801577d604 0xffffff9157233350 : 0xffffff801576f0f9 0xffffff91572333d0 : 0xffffff8015602120 0xffffff91572333f0 : 0xffffff801565002c 0xffffff9157233520 : 0xffffff801564fdac 0xffffff9157233580 : 0xffffff801576f2e9 0xffffff9157233700 : 0xffffff8015602120 0xffffff9157233720 : 0xffffff7f9abfe001 0xffffff9157233a80 : 0xffffff8015cba749 0xffffff9157233ad0 : 0xffffff8015cb91bb 0xffffff9157233b20 : 0xffffff7f9775d20e 0xffffff9157233b70 : 0xffffff8015cc1e47 0xffffff9157233cb0 : 0xffffff8015729844 0xffffff9157233dc0 : 0xffffff8015655c30 0xffffff9157233e10 : 0xffffff8015632cbd 0xffffff9157233e60 : 0xffffff8015645b7b 0xffffff9157233ef0 : 0xffffff801575952d 0xffffff9157233fa0 : 0xffffff8015602926 Kernel Extensions in backtrace: com.apple.iokit.IOAcceleratorFamily2(376.6)[5F8F39B4-41AB-3263-9867-D0FAF9BBD2AE]@0xffffff7f9773f000->0xffffff7f977d4fff dependency: com.apple.driver.AppleMobileFileIntegrity(1.0.5)[58669FC2-CC90-3594-AD69-DB89B923FD20]@0xffffff7f965a2000 dependency: com.apple.iokit.IOSurface(209.2.2)[AE58720D-7079-388F-AD95-FD2366F98F8D]@0xffffff7f97726000 dependency: com.apple.iokit.IOPCIFamily(2.9)[C08F7FC1-78A4-3A1B-BFE2-C07080CF2048]@0xffffff7f95ea8000 dependency: com.apple.iokit.IOGraphicsFamily(517.22)[2AEA02BF-2A38-3674-A187-E5F610FD65B7]@0xffffff7f97698000 com.apple.driver.AppleIntelKBLGraphics(10.3)[E5B52185-2A01-3DB9-A5F6-C6A030153395]@0xffffff7f9ab89000->0xffffff7f9ac7bfff dependency: com.apple.iokit.IOSurface(209.2.2)[AE58720D-7079-388F-AD95-FD2366F98F8D]@0xffffff7f97726000 dependency: com.apple.iokit.IOPCIFamily(2.9)[C08F7FC1-78A4-3A1B-BFE2-C07080CF2048]@0xffffff7f95ea8000 dependency: com.apple.iokit.IOGraphicsFamily(517.22)[2AEA02BF-2A38-3674-A187-E5F610FD65B7]@0xffffff7f97698000 dependency: com.apple.iokit.IOAcceleratorFamily2(376.6)[5F8F39B4-41AB-3263-9867-D0FAF9BBD2AE]@0xffffff7f9773f000 BSD process name corresponding to current thread: World of Warcraf Mac OS version: 17C88 Kernel version: Darwin Kernel Version 17.3.0: Thu Nov 9 18:09:22 PST 2017; root:xnu-4570.31.3~1/RELEASE_X86_64 Kernel UUID: 87641697-A3DD-30C4-B010-E65ECE57550B Kernel slide: 0x0000000015200000 Kernel text base: 0xffffff8015400000 __HIB text base: 0xffffff8015300000 System model name: MacBookPro14,1 (Mac-B4831CEBD52A0C4C) System uptime in nanoseconds: 10543051441236 last loaded kext at 244897238248: com.apple.filesystems.msdosfs 1.10 (addr 0xffffff7f9ad2b000, size 69632) loaded kexts: com.malwarebytes.mbam.rtprotection 3.0.3 com.apple.filesystems.msdosfs 1.10 com.apple.driver.AppleGraphicsDevicePolicy 3.16.21 com.apple.filesystems.autofs 3.0 com.apple.AGDCPluginDisplayMetrics 3.16.2 com.apple.driver.AudioAUUC 1.70 com.apple.driver.AppleHV 1 com.apple.iokit.IOUserEthernet 1.0.1 com.apple.iokit.IOBluetoothSerialManager 6.0.2f2 com.apple.driver.AGPM 110.23.24 com.apple.driver.ApplePlatformEnabler 2.7.0d0 com.apple.driver.X86PlatformShim 1.0.0 com.apple.driver.pmtelemetry 1 com.apple.driver.AppleUpstreamUserClient 3.6.4 com.apple.Dont_Steal_Mac_OS_X 7.0.0 com.apple.driver.AppleIntelKBLGraphics 10.3.0 com.apple.driver.AGDCBacklightControl 3.16.2 com.apple.driver.AppleHDAHardwareConfigDriver 280.12 com.apple.driver.AirPort.BrcmNIC-MFG 1220.28.1a3 com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0 com.apple.driver.AppleThunderboltIP 3.1.1 com.apple.driver.AppleBacklight 170.10.2 com.apple.driver.AppleHDA 280.12 com.apple.driver.AppleIntelPCHPMC 2.0.1 com.apple.driver.AirPort.BrcmNIC 1220.28.1a3 com.apple.driver.AppleOSXWatchdog 1 com.apple.driver.AppleSMCLMU 211 com.apple.driver.AppleCameraInterface 6.01.2 com.apple.driver.eficheck 1 com.apple.driver.AppleFIVRDriver 4.1.0 com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0 com.apple.driver.AppleIntelKBLGraphicsFramebuffer 10.3.0 com.apple.driver.AppleMCCSControl 1.5.3 com.apple.filesystems.apfs 748.31.8 com.apple.driver.AppleFileSystemDriver 3.0.1 com.apple.filesystems.hfs.kext 407.30.1 com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1 com.apple.BootCache 40 com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0 com.apple.driver.AppleTopCaseHIDEventDriver 127 com.apple.driver.AppleSmartBatteryManager 161.0.0 com.apple.driver.AppleACPIButtons 6.1 com.apple.driver.AppleRTC 2.0 com.apple.driver.AppleSMBIOS 2.1 com.apple.driver.AppleACPIEC 6.1 com.apple.driver.AppleAPIC 1.7 com.apple.nke.applicationfirewall 183 com.apple.security.TMSafetyNet 8 com.apple.security.quarantine 3 com.apple.IOBufferCopyEngineTest 1 com.apple.driver.AppleGraphicsControl 3.16.21 com.apple.kext.triggers 1.0 com.apple.iokit.IOTimeSyncFamily 650.5 com.apple.driver.AppleSSE 1.0 com.apple.iokit.IOBluetoothHostControllerUARTTransport 6.0.2f2 com.apple.iokit.IOBluetoothHostControllerTransport 6.0.2f2 com.apple.driver.IOPlatformPluginLegacy 1.0.0 com.apple.AppleGPUWrangler 3.16.2 com.apple.driver.AppleBacklightExpert 1.1.0 com.apple.driver.DspFuncLib 280.12 com.apple.kext.OSvKernDSPLib 526 com.apple.iokit.IONDRVSupport 517.22 com.apple.driver.AppleSMBusPCI 1.0.14d1 com.apple.iokit.IO80211Family 1200.12.2 com.apple.driver.mDNSOffloadUserClient 1.0.1b8 com.apple.driver.corecapture 1.0.4 com.apple.driver.AppleIntelLpssUARTv1 3.0.60 com.apple.driver.AppleIntelLpssUARTCommon 3.0.60 com.apple.driver.AppleOnboardSerial 1.0 com.apple.iokit.IOSkywalkFamily 1 com.apple.iokit.IOSerialFamily 11 com.apple.driver.X86PlatformPlugin 1.0.0 com.apple.driver.IOPlatformPluginFamily 6.0.0d8 com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0 com.apple.AppleGraphicsDeviceControl 3.16.21 com.apple.iokit.IOAcceleratorFamily2 376.6 com.apple.iokit.IOSurface 209.2.2 com.apple.driver.AppleThunderboltEDMSink 4.1.2 com.apple.driver.AppleThunderboltDPOutAdapter 5.0.2 com.apple.driver.AppleSMBusController 1.0.18d1 com.apple.driver.AppleHDAController 280.12 com.apple.iokit.IOGraphicsFamily 517.22 com.apple.iokit.IOHDAFamily 280.12 com.apple.iokit.IOAudioFamily 206.5 com.apple.vecLib.kext 1.2.0 com.apple.driver.AppleXsanScheme 3 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com.apple.driver.AppleIntelLpssGspi 3.0.60 com.apple.driver.usb.AppleUSBXHCIPCI 1.2 com.apple.driver.usb.AppleUSBXHCI 1.2 com.apple.driver.usb.AppleUSBHostPacketFilter 1.0 com.apple.iokit.IOUSBFamily 900.4.1 com.apple.driver.AppleEFINVRAM 2.1 com.apple.driver.AppleEFIRuntime 2.1 com.apple.iokit.IOHIDFamily 2.0.0 com.apple.iokit.IOSMBusFamily 1.1 com.apple.security.sandbox 300.0 com.apple.kext.AppleMatch 1.0.0d1 com.apple.iokit.IOBufferCopyEngineFamily 1 com.apple.driver.DiskImages 480.30.2 com.apple.driver.AppleFDEKeyStore 28.30 com.apple.driver.AppleEffaceableStorage 1.0 com.apple.driver.AppleKeyStore 2 com.apple.driver.AppleUSBTDM 439.30.4 com.apple.driver.AppleMobileFileIntegrity 1.0.5 com.apple.iokit.IOUSBMassStorageDriver 140.30.1 com.apple.iokit.IOSCSIBlockCommandsDevice 404.30.2 com.apple.iokit.IOSCSIArchitectureModelFamily 404.30.2 com.apple.iokit.IOStorageFamily 2.1 com.apple.driver.AppleCredentialManager 1.0 com.apple.driver.KernelRelayHost 1 com.apple.iokit.IOUSBHostFamily 1.2 com.apple.driver.usb.AppleUSBCommon 1.0 com.apple.driver.AppleBusPowerController 1.0 com.apple.driver.AppleSEPManager 1.0.1 com.apple.driver.IOSlaveProcessor 1 com.apple.iokit.IOReportFamily 31 com.apple.driver.AppleACPIPlatform 6.1 com.apple.driver.AppleSMCRTC 1.0 com.apple.driver.AppleSMC 3.1.9 com.apple.iokit.IOPCIFamily 2.9 com.apple.iokit.IOACPIFamily 1.4 com.apple.kec.pthread 1 com.apple.kec.Libm 1 com.apple.kec.corecrypto 1.0 EOF Model: MacBookPro14,1, BootROM MBP141.0167.B00, 2 processors, Intel Core i5, 2.3 GHz, 8 GB, SMC 2.43f6 Graphics: Intel Iris Plus Graphics 640, Intel Iris Plus Graphics 640, Built-In Memory Module: BANK 0/DIMM0, 4 GB, LPDDR3, 2133 MHz, 0x802C, 0x4D5435324C3531324D3332443250462D3039 Memory Module: BANK 1/DIMM0, 4 GB, LPDDR3, 2133 MHz, 0x802C, 0x4D5435324C3531324D3332443250462D3039 AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x170), Broadcom BCM43xx 1.0 (7.77.37.5.1a3) Bluetooth: Version 6.0.2f2, 3 services, 27 devices, 1 incoming serial ports Network Service: Wi-Fi, AirPort, en0 USB Device: USB 3.0 Bus Thunderbolt Bus: MacBook Pro, Apple Inc., 23.1Nasrin2 6h
6h Found Fix for Mac !! Update your Mac to macOS Sierra 10.12.6. I seen a post from another player that was having all the mac graphic issues everyone is having. What they did was upgrade to Sierra 10.12.6 and bam everything was perfect. I went ahead and tried it now i have to graphic issues and now my game is running better then ever!!Solaz45 6h
8h Potential Fix for Lag / Freezes etc. Hi all I also have been one of the unfortunate to have been experiencing lag, freezing, graphics glitches, low to zero frame rates, etc. since the latest Mac OS High Sierra Updates and/or Wow updates. Today i upgradedto the new nVidia Web Driver and it appears to have fixed all the issues above for me. nVidia Web Driver 378.10.10.10.25.102 This confirms my suspiscion that it was a graphics issue all along, because sometimes just by changing the resolution when the issues start seems to reset it for a little while, and then once the lagging starts to happen again just changing to another different reolution appears to fix it again. Anyway, good luck to all with this.Praedari1 8h
14h Screen glitch/flashing? Since WotLK, I've had this issue. Normally, turning multisampling up to 8x then back down to 1x would work, but now my options are only 1x and 2x. The GUI glitches and has little squares everywhere, flashing between 2-3 different placements of squares. Here's a screenie, keep in mind it flashes back and forth. http://imageshack.us/a/img708/1082/screenglitch.pngFaint43 14h
15h Suggestions for 'new' mac? My beautiful MBP 2011 finally died after years of vid editing and gaming due to known vid card issue -- which Apple never told me about, despite frequent calls -- months after they stopped making them. /insert screaming here/ Have been lurking on boards trying to decipher what would be the best option for me moving forward and, given the amassed knowledge here, am seeking some kind input, should anyone feel so inclined. Had been thinking of a desktop sometime soon, but then my furnace died, putting a $10k strain on ready cash. Happy Christmas to me. Needless to say, am looking for the least costly option for the next year or two. Open to buying previously loved. Thanks for any advice.Nuït21 15h
19h Radeon Pro Vega supported? Will the new iMac Pro's Radeon Pro Vega graphics card be supported?Invocation4 19h
2d BLZBNTAGT000008FC error on Battle.net launch? Anyone else seeing this error message? Recently, after Battle.net updated, I get this error every time it launches. Nothing too serious it seems because everything runs just fine...Arzen38 2d
2d 2010 Mac Pro 5,1 now "Vintage" Apparently happened early last month. https://support.apple.com/en-us/HT201624 Curiously, the 2012 variant (which is no different than the 2010 machine other than a minor speed bump, but is classified separately by Apple) is still supported. Typically, when a product gets put on this list it has usually meant the next version of Mac OS will not support the machine -- it will be interesting to see how this is handled for the Mac Pro 5,1. The separate listings for those curious about the differences: 2010: https://support.apple.com/kb/sp589?locale=en_US 2012: https://support.apple.com/kb/sp652?locale=en_USSagerremeseb0 2d
2d Constant Launcher updates Hi all, Is there a way to prevent Launcher from constantly performing an update every time you close WoW? I'm running Mac OS 10.13.2. It never did this under Sierra. ThanksTmali3 2d
3d Profanity Filter? Hey all- I just resigned my account after a 3 year hiatus. I now play on a mac instead of a PC so I am still learning a few things. How in the heckfire do I turn off the profanity filter on a mac? Would love to know <3Faeryn3 3d
3d Hard Crashes - macOS Metal 2 API + 7.3 So since the release of macOS 10.13 (High Sierra with Metal 2 APIs) my 5K Retina iMac has been hard crashing repeatedly while playing WoW. It will completely freeze, occasionally it tries to recover but fails, and the only way to fix it is to hold the power button down until the machine turns off and then reboot. Based on research on these forums and the European forums, you guys have known about this issue as early as July/August in the beta test. People running Metal 2 during the beta reported severe crashing situations, yet, nothing was done to incorporate Metal 2 compatibility. So I ask you when is this going to be fixed? It's to the point I'm afraid to even launch WoW anymore - because this kind of hard crash isn't good for the computer or the file system. Why am I paying $15/mo and you guys aren't escalating this to a serious problem that needs immediate attention? I have read several posts from others having the same problem. What do you need me to send you to help get this resolved? Let me know. Here's my system information... Model Name: iMac Model Identifier: iMac15,1 Processor Name: Intel Core i7 Processor Speed: 4 GHz Number of Processors: 1 Total Number of Cores: 4 L2 Cache (per Core): 256 KB L3 Cache: 8 MB Memory: 16 GB AMD Radeon R9 M295X: Chipset Model: AMD Radeon R9 M295X Type: GPU Bus: PCIe PCIe Lane Width: x16 VRAM (Total): 4 GB Vendor: AMD (0x1002) Display Type: Built-In Retina LCD Resolution: 5120 x 2880 RetinaNivalis16 3d
3d Moving PC to Mac (2017) copying items/advice? I put this in the wrong forum so reposting the question here. I have seen various instructions from just download it all again to some step by steps. If the /data /Interface /WTF can be moved I was thinking this. 1-Get Installer and run. 2-Let it start to install WOW then stop it and quit. (To create folder structure) 3-Copy the /data /interface and /WTF if all will work across I understand that the /WTF might be an issue ? (are macros stored on the server?) 4- Do I need to set special permissions on these folders? 5- Run Battlenet and have it check the game (Scan and Repair)? 6- Run wow and it works... OR Bite the bullet and let it install overnight as before and then copy the /interface to get addons over, and maybe /WTF if it will work. (Running and updates since first or second wow game for this folder) If anyone has any constructive thoughts or experience it would be appreciated. Thanks in AdvanceKorse1 3d
4d Red Screen After Loading Screen Hi. I am getting the strangest red screen after loading screen for a few brief seconds. Also my foregrounds are incredibly pale and my trees and buildings can be more solid looking than the ground they are sitting on. This is getting rather disconcerting, and I have noticed it since the last patch with Argus. I play on an early 2011 MacBook Pro with an AMD Ratheon 6750M vidcard and a 2.2 GHZ Intel i7 processor. I use a gfx card program to keep it fix on the 6750 videocard and not switch to the Intel 3000, but my poor MacBook is not performing with the game the way it used to. How can I fix the graphics so my trees aren't floating and my mountains and terrain look more solid?Droxinè11 4d
5d Bootcamp MacBook Pro 2017 - AMAZING! Hello, So for those experiencing issues with WoW you MUST try playing the game in Windows using Bootcamp... The performance increase is incredible. As has been mentioned here already, MacOS seems to have some with CPU throttling when playing WoW, which causes very high CPU usage and I believe this can be a major factor in how WoW peforms. In Windows, I am able to raid on all High settings, with 100% render scale and all settings set to High (currently on setting 7).. I get a solid 50fps in high population raids and the graphics are simply stunning!! After alt tabbing into Windows during gameplay, I can see my CPU usage is not being touched. Its 5% compared to 100+ in MacOSX.. I'm no expert, but it seems Windows is using the dedicated GPU rather than hogging the CPU compared to WoW. I urge anyone having issues to give this a go!! Completely resolved all my issues!! Good luck!Thaybel1 5d
5d Ctrl + numbers key binds won't work Hey, I've been having this problem ever since I updated my mac to OSX Lion where my ctrl+number keys won't work. Only ctrl+) and ctrl+- work and I was wondering if this was some sort of problem that only comes from my new operating system. Has anyone had this problem?Khän10 5d
5d 10.13.2 Does anyone know if 10.13.2 fixes the hard crashes with VSYNC enabled?Gada3 5d
5d lose connection=restart pc So whenever my internet would have a little hiccup.. or just when i have been afk for a good minute i get logged out of wow completely with a " you have been disconnected" pop up. When i try to log back in i get the same message "you have been discconected". Note that my internet is running fine and i can pull up any browser at the time, but the ONLY way to play again is to restart my pc. HELP!Cangri0 5d
5d How I fixed my FPS TLDR version: macOS was throttling CPU usage, not feeding my GPU enough data. I have a 2016 15in MBP using an rx580 GPU over TB3 running High Sierra, and I was struggling to play at 7/10 on graphical settings, with the game suggesting I play at 5. Obviously not good for this GPU. I fired up iStat Menus to try and figure out what was going on, quickly seeing my GPU processor was only being utilized 40-50% while playing. Looking into it more I then realized my CPU was not running at its 2.7GHz clock speed, but all the way down to 1.2-1.5GHz range. After doing some research I've found that macOS favors fan noise over performance, meaning it will down clock the CPU before ramping the fans up, no matter what you are performing. It is like being stuck on a power efficient or balanced mode on Windows. To remedy this I created a gaming fan profile with iStat Menus to set both fans to 5k RPMs. Once I enabled this and logged in I could play the game on 10/10 only having to lower environment detail slightly (to around 6 or 7). The CPU has stayed at or above (turbo boost) its 2.7GHz staying at a nice 45c, with my GPU now staying 80-90% utilized. Now I am getting 60-75FPS in all Legion zones that I have ventured to, and still able to maintain 40-50FPS in dalaran, only dropping to high 30s when very crowded. So if your FPS sucks, good chance macOS power management is killing performance. Ramp up the fans yourself to get around throttling and you'll probably see a nice FPS jump.Eailey8 5d
6d 4k+ WoW on MacOS Curious if anyone runs at 4k or higher, the specifications of your machine, and what type of frame rates you get. Only curious about MacOS - I'm not rebooting. I'm splurging on a dedicated eGPU for gaming. It'll mostly be WoW and some VR testing. Host machine is Mac Pro 6,1 d700s. They are getting a bit long in the tooth. My goal is to enjoy my one gaming vice in MacOS, on Mac hardware, at native resolution with all eye candy turned up. I'm actually surprised the Sonnet / 580 eGPU kit is handling it so well. Anybody out there with current Nvidia experience? Thanks in advanceKorvac1 6d
6d MBP 15inch 2017. Hello hello. So, i've got a Macbook Pro 15inch mid 2017, with i7 2,80Ghz, 16GB ram and a Radeon Pro 555 2GB DDR5 It also have a intel HD Graphics 630. It seems like I can't change the API. It's set on Metal and I can't select any other options. So I can only play on «metal», which tbh very sucks in terms of quality and FPS. Like im at 3 on slider and struggle in Dalaran. I just can't find any solutions to switch the API on the OpenCL(OpenGL?) well idk, I just want to make wow uses my radeon pro. Im not about to buy a eGPU soon, but im considering in a future like maybe summer-ish or something. Any pro's in macbook could help me with my API issue? EDIT: I forgot to mention that I am on High Sierra 10.13.2Amära7 6d
6d Suggestions? My beautiful MBP 2011 finally died after years of vid editing and gaming due to known vid card issue -- which Apple never told me about, despite frequent calls -- months after they stopped making them. /insert screaming here/ Have been lurking on boards trying to decipher what would be the best option for me moving forward and, given the amassed knowledge here, am seeking some kind input, should anyone feel so inclined. Had been thinking of a desktop sometime soon, but then my furnace died, putting a $10k strain on ready cash. Happy Christmas to me. Needless to say, am looking for the least costly option for the next year or two. Thanks for any advice.Nuït1 6d
Dec 9 Low FPS despite good hardware (rx580 egpu) I just returned to WoW a few days ago after a long 2.5 year break. I wanted to play the game on ultra settings, so I purchased a 2016 15' MBP (i7 2.7GHz quad core). To get good performance I also bought a Sonnet 550 breakaway box and an rx580 GPU, this is connected over TB3 to a 1080p monitor. An rx580 should be able to play WoW on max settings over 1080p, but I am finding at best I can play at a 7/10 on the quality slider. The recommended settings put me all the way down to a 5. A 5 is barely better than the GPU included on the MBP. I've verified it is using the rx580, and I am on 10.13.1 that has native support for the rx580. I've done the obvious things like delete cache and WTF folders, not have apps running in background, disable SSAO, put shadows on low, playing in different screen modes (full, windowed, and full windowed) and nothing seems to really make a difference to get performance above a 7. Other games are playing on ultra settings without a problem. I do understand 7 is the previous ultra, so the game doesn't look bad and is playable, just not what I was expecting. Any other advice on things that I could try out? Or is this just how bad WoW is with High Sierra and that this is what I should expect at this point?Eailey8 Dec 9
Dec 8 Lighting Quality Locked at Good/High Hey, I logged in to 7.3 and it isn't letting me change my lighting quality back to low where it belongs. Is there a fix to this? The low setting is greyed out when going to click. It is causing me to lag in arenas which isn't fun.Lulgetfkd48 Dec 8
Dec 8 How I fixed my High Sierra freezes / lockups As soon as I updated to High Sierra I started experiencing times where the screen would lock up. Sometimes I could still hear some sound for a moment. About 90% of the time I could not kill the process or cmd-Tab out of the game. I would have to either hard reboot or kill the process thru ssh. I noticed that I could be playing for hours during the day with no problems, but then around 6-7pm or so I would get lockups over and over...this got me thinking... I turned off Night Shift and have not had a single crash since. It's been about a week. If you're having these problems you may want to try it. System Prefs>Display>Night Shift I'm running the latest 5K iMac with the Radeon Pro 580 8gb.Ogmash26 Dec 8
Dec 8 7.2 Loading Screen Flickers Black I play wow in window mode with updated Nvidia Driver for 1070. Since 7.2 my loading screen would flicker black over the loading screen art. Only way to stop it is to bring the Blizzard App in the foreground over WOW.Tatjyana16 Dec 8
Dec 7 Macbook pro 13' 2016 performance Hello all, I have the macbook pro 13 2016 with touch bar. 3.3 i7, 16GM RAM, Intel Iris 550. The suggested setting is 3, and I am playing basically on 1 with lowest setting. I have on average 60 FPS, in raid and BG around 20-30. I use an external monitor with resolution 1650*1050 (or something similar). I thought the performance can be improved. I noticed that the fan is barely making much noises, so I figured that there must be something wrong in the setup that causes the laptop to not use its full potential. I will be using istat menus and try to mess around with the setting a bit later, based on another post here, but I am just hoping if I can gather some information on this topic, whether performance can still be improved or not, or any other possible ways to improve performance: such as an external GPU or such. The goal is to improve FPS in bg and raid. The graphic can stay on low setting. Thanks for helping!Astralarie3 Dec 7
Dec 7 Low FPS - Macbook Pro Mid 2010 Hey guys, I know that my Macbook is probably too old, however I thought to still ask if anything can be done to improve the game experience (other than: buy a new laptop/computer). When lunched, the game is fine at 60fps, but after a little bit it starts to drop until it usually reaches 20fps.. Before doing this post it got to 8fps, lol! I'm running the game at the lowest settings, and I usually don't have any other applications running while I play. Is there something you'd suggest me to do to improve the experience? Any and all tips available are welcome, I'll try all of them. Didn't try anything for now because what I found about FPS are pretty old topics and didn't want to do something that might be not useful anymore. Thanks a ton! P.s. even simply linking to relevant topics would help :) MacBook Specs Operating System OS X El Capitan 10.11.6 MacBook Pro (15-inch, Mid 2010) Processor 2.53 GHz Intel Core i5 Memory 4 GB 1067 MHz DDR3 Startup Disk SSHD Graphics NVIDIA GeForce GT 330M 256 MBEathiel15 Dec 7
Dec 7 Crashing 10.11.6 El Capitan Processor: Intel Core i7 Memory: 8 GB RAM Every time I get into a heated situation where there is lots of movement on the screen e.g in a battleground with lots of people, the entire game crashes. I've lowered all graphics and everything completely - I don't mind playing on a potato! Is there any way to stop the crashing without having to update OS X? Or is that my best bet. I heard something about clearing WTF folders? Would that help?Scraulle1 Dec 7
Dec 7 Freezing After Character Select I can log in to my account perfectly fine, and was playing patch 4.3 briefly earlier today. However, now when I attempt to enter the world on any of my characters, the loading screen pops up then freezes at about 10% loaded. What to do...? lolJezartroz8 Dec 7
Dec 6 Curious why Mac over PC for WoW? I am new to gaming in WoW on a Mac as I finally got my 2012 Mac Book Pro 13" up and running. I also own three Asus RoG PC laptops. I am curious why the folks here prefer using a Mac over PC to play WoW? I assume it's because he/she enjoys the MacOS better than Windows 10? :) Just getting some new feedback as a new Mac gaming user.Jaianya11 Dec 6
Dec 5 Invisible ground textures Running an iMac 27" late 2014. I cannot see: Black rook Hold Raven Dive swirls But more importantly: Argus portal lines. Imonar's laser target lines (when i'm targeted)Kurorai0 Dec 5
Dec 5 Razer Naga modifiers key issue My modifiers keys (shift, alt, cmd, control) doesn't work with the Naga. Exemple: "Shift + naga side button 1 = Vanish" but when I hit the keys, just the "side button 1" is reconized. I tryed the terminal command "defaults write com.blizzard.worldofwarcraft disable-expose-fix -bool YES" but it's not works. Im using a Macbook Pro / OS High Sierra 10.13.1 in brazilian portuguese.Nataribu1 Dec 5
Dec 5 will this run wow The computer I want Specs: Link to computer: https://www.amazon.com/Apple-MA590LL-SuperDrive-Discontinued-Manufacturer/dp/B000EPHSLK Graphics coprocessor: ATI Radeon X1600 [Dedicated] 1 GB DDR SDRAM [Plan on getting more a least 4 gigs] Processor: 2 GHz Core 2 Duo T7200 [#1 processor Brand: Intel] Type: Apple Imac OS: Mac OS X v10.4 Tiger 128 MB Graphics memory I want it to play without latency issues if nothing else. My current specs: Windows 7 64bit SP1 Graphics Card: Nividia Quadro NVS 135M Intel Core2 Duo CPU T7250 @ 2.00GHz 2GB RamThuul5 Dec 5
Dec 5 Can't Install Add-on on Mac OS Check SS I have a some problem for add-on install on mac https://imgur.com/a/TRHZGSpatersoe5 Dec 5
Dec 5 7.3 Gameplay Freezing Started playing in 7.3 this morning and I can take about 2 steps before the screen pauses and I get a spinning curser wheel. Game will resume after a few seconds (5-7), I take a couple more steps and the same thing happens. Rinse and repeat. Previously I understood we could change to OpenGL and that fixed the issue, however I see that OpenGL is no longer available. Not sure what's happening but would really like my gameplay to go back to normal. Any assistance is appreciated.Nambypamby167 Dec 5
Dec 4 MacBook Pro 15-inch 2017 Hey all, Last week I got: MacBook Pro (15-inch, 2017) Processor: 3.1 GHz Intel Core i7 2TB SSD Radeon Pro 560 with 4GB of GDDR5 memory Touch Bar Just wanted to let those of you who are thinking about buying one of these that it plays WoW on very high setting like an absolute dream!! Ive played over the years on a variety of Mac laptops and Desktops and this thing beats them all to date hands down! My performance has been EXCELLENT! Even in areas I have to lower settings a bit on my maxed out late 27" 2015 iMac (AMD Radeon R9 M395X with 4GB) its handling without a single stutter. (and WoW is IMO very good on that machine). Im playing with settings at: Windowed (Fullscreen), vsync: enabled, Texture Resolution: High, Texture Filtering: 16x, Projected Textures: Enabled, All Environment settings at 10, Shadow Quality: high, Liquid Detail: high, sunshafts: disabled, Particle Density: Good, SSAO: disabled, Depth Effects: Disabled, Lighting Quality: High, Outline Mode: disabled. Am I getting 10000 fps? No, very generally speaking I see fps in the 40s to 60 (Have it capped at 60) range yet regardless of "the numbers" its constantly smooth every where including in 20+ members raids. I replaced a maxed out late 2013 15" MBP with the NVIDIA GeForce GT 750M with 2GB video ram which ran WoW even at low settings like trash. This thing blows it away hands down. (Personally, I blame NVIDIA but thats another post). If you are looking for a Mac laptop that can finally play WoW with high settings and the game looking simply amazing this is the one finally. The touch bar is also pretty cool and I find myself using it more and more often. The keyboard feel on it IMO is very nice though might take some users a bit to get used to. I have no issue with it at all tho Ive always used an external keyboard and mouse with my laptops traditionally just because preferences. (Which I might also add the new "magic" keyboard is extremely nice). In all honesty my settings above are how Im running the game and its a dream. I highly recommend. I even find the game performance on the Mac side a small bit better than I am running on the same laptop under Windows 10 using bootcamp. (thats a first!) Big /salute to Blizzard and Apple on this one. (would love to see more touch bar support for WoW tho! and battle.net facebook streaming integration) ;) /just my 2 copper! :) (ps - as always, get yourself smc fan control and run those fans! Tho quite honestly I can report without it I dont see the temps hitting any higher than previous MacBook Pros Ive played on its always good to keep it cool while playing! The fans are actually quite quiet on this thing at maxed speeds unlike my previous MBP!)Bermy30 Dec 4
Dec 4 Mac Rendering Glitch So I am using a mid 2010 Mac and while the game is not unplayable it does look a little strange. Some game objects are rendering from REALLY far distances (ToS, some parts of Suranar, vrykul houses, etc) but most objects are not appearing from the same distance (mountains, the ground, the ocean, etc). So when I’m flying around I just see a bunch of strange floating buildings. When I get close to said floating buildings the ground/mountain they are attached to magically appears and everything looks normal. So I would like to make so that these game objects do not render from the super far distance they do. Anyone got a fix?Raptorroocka5 Dec 4
Dec 4 DBM Out of Date? DBM Out of date? Keeps saying it out of date when its not on my Client. could use some help if anyone can?Aëgon4 Dec 4
Dec 3 Vsync causes GPU resets (WoW freezes) Hello, for awhile now I have been experiencing freezes in WoW, especially in (but not limited to) graphically intense areas (ToS, Argus, etc). Each time WoW will stutter and sometimes recover, but often cause the entire computer to freeze. When it doesn't cause a full system lockup, the OS is still active in the background but you cannot command+tab out of WoW/ Once the freezes begin, it worsens to until the game becomes unplayable. Each freeze is accompanied by a Kernel_date_computername.gpuRestart in console at exactly the time WoW stutters and/or freezes. I have been monitoring a number of threads that report similar issues with the Mac client on both the US and Euro forums but so far none of the tricks have worked and none of those threads have received a reply from Blizzard. I finally narrowed the issue down to having Vsync enabled in WoW. Specifically, once I am in this bad state, if Vsync is enabled and I look around a room (especially up/down motions), the freezes occur. Disabling Vsync immediately stops the freezes from happening. I verified this during a ToS raid just now and it was reproducible on demand with Vsync enabled, while disabling it allowed me continue to play. I filed a support ticket sometime back and the support team said the only way to contact the Mac team about this kind of issue is through these forums... so I am happy to share the GPU reset logs as needed. My hope is that this assists the Mac QA/Dev team in acknowledging and diagnosing this issue. Note that sometime back, Blizzard re-enabled the Vsync toggle, whereas they had some sort of forced Vsync enabled before (which is when I didn't have any of these freezes), so this freezing issue seems to stem from that change. Please also understand that disabling Vsync is not a good fix as it makes the game look horrible (excessive screen tearing). For reference, my specs are noted below, however others have reported this issue on different Mac hardware. 2015 iMac 27" 5k 10.13.1 (same issue in 10.13.0) 3TB Fusion Drive (FileVault enabled) AMD Radeon M395X 4GB 32GB RAMRealnes6 Dec 3
Dec 3 Long NPC, portal, etc. load times Please help: long screen loading times (40+ seconds), but also NPCs, portals--basically anything interactive doesn't appear for 30+ seconds after arriving at them. I also disappear when I mount up for about 15-20 seconds. High Sierra version 10.13.1 2017 iMac Retina 5K, 27 inch (only set at 2560x1440, 90% render scale--set as low as 50% with no improvement, quality level 4) 3.5 GHz Intel Core i5 8 GB 2400 MHz DDR4 Radeon Pro 575 4 GB Hoping you can help me.Caalanth10 Dec 3
Dec 3 Mac Pro kernel panic I submitted various crash report with my Mac Pro having kernel panic problems while playing WoW a few years ago. At the time I just gave up trying to fix it, and just dealt with the kernel panic as it occured. Here is the list of everything I've looked into in trying to solve this problem. Software related: Some suggested it was due to my mouse driver. I use SteerMouse to custom config the multi-button Logitech mouse I used. I've tried playing without SteerMouse for a while. Still had kernel panic. Suggestions it was due to Parallels drivers, but I had kernel panic regardless of Parallel was installed. Permission issues/installation problems - Repaired permission multiple times. Even gone as far as a completely fresh Snow Leopard install. Same problem Reinstalled WoW multiple times Tried disabling different addons that I thought was causing problems. In fact switched between 3 different bar addons, 2 diff boss mods.. etc... to no avail. At the time when I first started seeing this, it was with my old, old Mac Pro. A Mac Pro 1.1 (the first Intel Mac Pro). It was suggested that it might be a hardware issue.. so... Hardware related: Upgraded video card. From the original ATI video card shipped with the Mac Pro to a newer ATI video card. Replaced all of the RAM Replaced hard drive Of course, none of that solved the problem.... So I gave up and stopped trying. Now years down the road, I decided to upgrade my Mac Pro when the last Mac Pro refresh occured. So now my NEW Mac Pro has the following configuration: ... Guess what.. after all that, I'm still seeing the same kernel panic. Upgrading to a new Mac Pro has nothing to do with the playing WoW, it was all work related. But I'm amazed that I'm still seeing the same kernel panic after all this time, with a complete new computer that has absolutely no hardware relation to my old one. I can only think that it's up to Blizz to fix this... and I'm not sure they can track down exactly what's going on. I can only guess that they don't have a Mac Pro in their QA department to test the game on. I will post the most recent kernel panic log after this post. The biggest problem is that ALL of the crash logs has "kernel_task" as being the only BSD process involved in the crash... *sigh*.Sylaria22 Dec 3
Dec 2 Razer Naga mouse numkeys not working properly I cannot use my razer naga numeric mouse keys for abilities. I start to type a message and the keys would type the character for which they are mapped to, however, when i use the num keys for abilities, nothing happens. I am running the latest OSX version and I have made sure my driver from Razer is up to date. Any suggestions?Bralley23 Dec 2
Dec 2 MacOS High Sierra Please start the developer Beta and test early. Would be nice for a smooth transition in the fall when High Sierra will go live. Apple releases and Blizzard expansion/patches are too close together and issues are not being resolved in a timely manner.Rexigar20 Dec 2
Dec 2 LONG Load screens back again in 7.3 and Well the same pathetic waste of time painful load screens we had back at the start of Broken shore are back now and Dalaran takes forever to load, not to mention once it does if you mount you disappear from the screen for 5-10 seconds and still have to wait for people, npc's etc to show up even after waiting on a 2-3 min load screen!.....Remember that line of code they got us to add to correct the shotty patch well it's broken again. Also the Blizzard in game store works about 50% of the time the rest of the time it hangs and just sits there and does nothing.....I tried to buy a token and it just loaded the new lame overlay for the blizz shop as opposed to the easy, quick old one and it just sits there....waiting, waiting....nothing...reload same thing.Triumfall14 Dec 2
Nov 30 Punting to Login Screen So, this happened to me last night about three dozen times both in and out of instances. I'd simply get booted to the login screen. Oddly able to simply log back in without the authenticator popping up. It wasn't a new raid opening deal either. Did it a few times a month ago as well. ... I have zero Lua errors, zero crash reports either in WoW folder or when searching under the console or activity monitor app. Wired Fios connection. Pings seem fine. I'm completely at a loss what else to look at. I've disabled every single add-on and re-enabled one at a time during my many kicks with no luck and they're all updated. Any ideas what more to do? I've already turned down every settings just in case as well. ... HALPElmada2 Nov 30