Mac Technical Support

Jan 24 macOS High Sierra 10.13.3 Now Available Apple released an update for macOS High Sierra (version 10.13.3). Patch notes for High Sierra 10.13.3 are found on Apple's website. This macOS update from Apple includes updates to improve the security, stability, and compatibility. 1. Launch the App Store from your dock, or by clicking the Apple menu and selecting App Store. 2. Select the Updates tab. 3. Click Update next to macOS 10.13.3 Your Mac will begin installing the update, and will restart once the download has completed. You can also download directly through Apple's Support SiteEloemaz0 Jan 24
Oct 1, 2012 Welcome to Mac Technical Support This forum exists to provide World of Warcraft customers with a place to discuss Mac technical issues with each other and Blizzard Tech Support staff members. While Blizzard Tech Support staff regularly monitors and replies to this forum, it is not meant as a place to resolve complex issues, due to the nature of forums. If you cannot resolve your issue through the forum, we highly recommend contacting us through other means. We have many self-help solutions that can address certain issues without needing to speak with us directly via phone. For these issues, the website will help you locate these solutions and other helpful resources to address your questions. Please see our Customer Support Contact page for details. If you need to submit a ticket, that option will be presented. These changes to the Blizzard website help us serve you in the easiest, most effective way possible. Players are encouraged to ask questions, share advice, provide feedback and participate in on-going discussions on the Mac Technical Support forum. Accordingly, it is of utmost importance that all players treat each other with respect and courtesy. For more information, please review the Forum Code of Conduct and the Forum Guidelines below. As a reminder, the Mac Technical Support forum is not an alternative to the a support site ticket, telephone, or in-game petition queues. To request assistance, please contact our customer service staff directly.Machkhan2 Oct 1, 2012
Jun 15 Common Connection and Latency Issues Greetings all, We've been working to improve some of the available troubleshooting resources for our games. Since connectivity problems are a common problem in gaming, we wanted to provide some information on what causes connection problems and what to do to resolve issues when you're having them. Table of Contents 1. Connection Troubleshooting Resources 2. FAQs 3. What to do if you need more helpDrakuloth5 Jun 15
Feb 8 WoW Performance Guide For Macs - Patch 7.3 The World of Warcraft Performance Guide For Macs - Legion - Updated 9/06/2017 Introduction Hello everyone and welcome to my WoW Performance Guide For Macs! It's not often that such drastic changes occur within the lifespan of a single expansion that this guide needs a rewrite, but here we are. So In the hopes of trying to update the needed information and trim the fat, I'm going to condense the guide. Hopefully making it easier to read. Patch 7.3 brought a lot of changes to WoW under the hood. OpenGL has officially been killed off on any Mac that can support Apple's Metal API in preparation for macOS High Sierra, which is out now. As a point of conjecture, I kind of doubt the next expansion will run on anything other than Metal. So if you're running an older Mac that doesn't support Metal, I'd start thinking about buying a new Mac in the next few months. You have been warned. On the plus side, things aren't so dire as they were a year ago, generally speaking. Apple has refreshed the Macbook Pro lines with much faster AMD Polaris-based GPUs while completely eliminating Intel integrated solutions from it's 15" MBP lineup, and has released the iMac Pro with AMD Vega 56 and 64 GPUs. A brand new modular Mac Pro to bolster it's waning Pro market is also supposed to be in the works. The Polaris and Vega Radeon GPUs in the current lineup are leaps and bounds more powerful than any Mac prior to 2016. Things are definitely looking up for pro users and Mac gamers alike. Now I want to be clear here, any Mac with a Retina Display still isn't likely to play WoW very well at the screen's native resolution, but these new Polaris and Vega-based Macs can play WoW pretty respectably at reasonable settings. As long as you keep expectations within the realm of sanity, gaming on a Mac is probably better these days than most people think. The Settings: A Precursor If you only read part of this guide, this is the part you should probably read. The term "Retina Display" is just Apple's marketing term for putting very high resolution monitors in their Macs. The problem is that Apple pairs those displays with relatively weak graphics cards or "GPUs", which is what renders all the pretty graphics on the screen. With Retina Displays now standard on virtually all Macs made within the last several years, I need to point out the most crucial thing of this entire guide. Not a single Mac on the market has a GPU powerful enough to play games at native resolutions. The 15" Macbook Pro has a 2880x1880 resolution display, and the 27" iMac has a 5120x2880 "5k" resolution display. Neither of these Macs have GPUs anywhere near powerful enough to play games at these resolutions. Even a GTX 1080 Ti, the world's fastest video card, struggles to play games at "5k", and the GPUs in these Macs aren't even close to that. The only GPU that could come close is the Vega GPU in the upcoming iMac Pro. But that Mac is rumored to have an 8k display. So even that iMac Pro will have to deal with the same problems as the rest of Apple's current lineup. Worse still, the baseline 21" iMac, the 13" MBP, and the standard Macbook all use Intel integrated graphics instead of dedicated GPUs. So playing games at reasonable resolutions like 1920x1080 "1080p" is difficult even at modest settings. Let alone at the much higher "Retina Display" resolutions. In layman's terms, if the graphics listing has "Intel" in the name, it sucks. It's an integrated graphics solution bolted onto the CPU, and is NOT a dedicated graphics card. Intel doesn't even make dedicated GPUs. So if it has Intel on it, just assume it's barely capable of minimum settings. WoW will run, but not well and it'll look like garbage. The only real way around the "Retina Problem" as I've dubbed it, is to do one of two things. Either lower the game's resolution, or lower the Render Scaling to something under 100%. Let's use my Late 2016 Macbook Pro with a Radeon Pro 460 Polaris GPU as an example: ... As you can see, I've generally kept my settings on the modest side for my Macbook Pro. Though I've disabled some of the more demanding settings like Sunshafts and SSAO. Another thing you might have noticed is that despite my above warning that Macs can't run the game at the native resolution, I've kept my resolution as such at 2880x1880. This is because I've lowered my Render Scaling to 75%. It's explained in greater detail below, but render scaling essentially renders the game at X% of whatever your current resolution is, then scales it up or down to match. 75% of 2880x1800 is 2160x1350. So the game is actually being rendered at 2160x1350, and then scaling up to look like 2880x1800. That's why the Anti-Aliasing is set to "custom". The Render Scale uses it automatically as part of the scaling process when scaling anything above or below 100%. Depending on my tastes, I could probably lower the Render Scale to something like 50%, which would essentially be like rendering the game at 1440x900, and then raise some of the other settings like view distance or spell density. Ultimately it's up to you to fiddle with the settings and decide what you're most comfortable with. The Settings: Explained Graphics > Display Display Mode: This lets you choose between running the game within a window on the desktop, or to run the game at fullscreen. Setting it to true "Fullscreen" may increase performance. Resolution: Resolution has one of the highest impacts on game performance. This combined with Render Scale is where the vast majority of your game's performance will be affected. Lowering the resolution will drastically improve the performance of the game's frame rate and lessen the load on your GPU, but it will look noticeably more pixelated, blocky, and blurry. One of our resident MVP's on the Mac Forums, Tiapriestess, has provided Retina Mac users a way to scale the game down to resolutions the Mac's GPU can more easily handle without the UI HUD icons scaling with it: The resolution setting lets you lower the game's resolution to a fraction of your screen's native resolution, which is usually the highest shown option. Note that recent version of WoW have limited the list of options to mirror the actual aspect ratio of your display. So if you have a 1980x1080 screen which has an aspect ratio of 16:9, all of the optional resolutions will be of the same 16:9 aspect ratio. You can use Tia's advice in the above link to bypass this restriction. Refresh Rate: Sets the game to match your display's refresh rate, the rate at which the computer's monitor can refresh the images on the display. In most cases, at least on Macs, this will be locked at 60Hz. Note that for most intents and purposes, 60Hz can directly be interpreted as 60fps, so unless you make a point to go out and buy an external monitor capable of 120Hz+, you're literally wasting power if the game's running at higher than 60fps. As the screen itself can't display anything higher than its max refresh rate. So if you're getting 80fps in your game on a 60Hz monitor, you're not seeing that extra 20fps. The screen is incapable of displaying it fast enough, regardless of how fast the rest of your computer is. Monitor: Let's you select which monitor WoW is defaulted to display on, in the event that you have multiple monitors set up. Anti-Aliasing: As the in-game tool-tip says, it is a graphics filter used to smooth out jagged edges. In general, the severity of visible jagged edges changes drastically depending on the game and the graphics engine used to display it. The different types of AA listed are shown in order from the least taxing/worst quality to the most taxing/best quality, from top to bottom. Describing each type of AA goes beyond the scope of this guide, but suffice it to say, MSAA is generally the best compromise between quality and performance. FXAA is a sort of lens filter that overlays the entire screen after the game has already been rendered, and acts as a post-render effect, blurring everything including the UI elements like action bars. MSAA is added during the rendering of each frame, and only smooths out the edges of textures. SSAA is an extremely taxing method of AA that renders the AA at a much higher resolution, then downscales it to match your game’s current resolution. It’s by far the best type of AA, but it kills most graphics cards. For more info on the types of AA, go here: Moderate to High performance impact. Use MSAA for best balance. Vertical Sync: (Note: This setting is flat out broken in Legion.) Vertical Sync aims to reduce the amount of "screen tearing" that occurs when the game's frame rate drops out of sync with the monitor's refresh rate. The result is a more fluid image at all times. The trade off is that it does this by limiting the game's frame rate to a multiple fraction of the screen's refresh rate. So if you have a 60Hz monitor, and the game's running at 60fps, but then drops below 60fps for whatever reason, V-Sync will instantly drop the game's frame rate down to a multiple of 60fps, such as 30fps as opposed to 59fps, to avoid tearing. This can sometimes throw players off if they're not expecting the sudden drop and jitteriness in motion animation. Use whatever your eyes are most comfortable looking at. Graphics > Textures Texture Resolution: Changes the sharpness of the in-game textures like flooring, player armor, NPC skins, etc etc. Setting this higher doesn't require much more raw processing power from your GPU, but it does require more video memory, or VRAM. So if two video cards had 256MB of VRAM, and another had 4GB of VRAM, but the video cards were otherwise completely identical, the 4GB card would be able to load much higher resolution textures with zero performance loss because it can simply hold more in it’s memory. Think of VRAM as your video card’’s stamina. Trying to load textures on a card that doesn't have the VRAM for it will force the card to keep switching out textures in order to display them, and will generally cause the game to stutter as you move and pan the camera as it tries to load the textures it needs. Performance based directly on the amount of video memory your video card has. Texture Filtering: A filter used to enhance the sharpness of textures, as opposed to just the edges. Lowering this will increase performance, but very few modern GPUs have trouble with 16x TF anymore. Minimal performance impact. Projected Textures: This enables the projection of certain textures, like spell effects, onto the game's terrain and other object surfaces. Turning this off can drastically improve performance, especially on mobile GPUs where pipeline bandwidth (The GPU's ability to process multiple instructions to and from the CPU at once) is limited. Moderate to high performance impact. Graphics > Environment View Distance: Increases and decreases the point at which distant objects change from being flat decals to rendered, textured objects. This has a profound impact on game performance, especially in newer zones from more recent expansions, where the game's textures are much higher resolution than older zones. This uses both raw GPU power and VRAM. The higher the setting, the more the GPU has to render at once. High to extreme performance impact. Environmental Detail: Essentially View Distance for grass. Changes the distance at which grass and other minor ground objects, like pebbles, are rendered. AMD video cards are less affected by this setting than nVidia cards are. nVidia cards have a harder time with it. Minimal to Moderate performance impact, depending on video card. Ground Clutter: Changes the density of ground clutter, like grass and pebbles. The higher the setting, the denser the grass. Like Environmental Detail, nVidia cards have a harder time with it than AMD cards. Mild to Moderate performance impact. Graphics > Effects Note: Some of the following effects may be disabled completely on some lower end graphics hardware. Shadow Quality: Changes the amount of shadows rendered in the game, as well as how many layers of shadows are allowed to stack on one another. This can have a dramatic affect on performance. And in fact, Shadows has been bugged in WoW for years. High and Ultra shadows are a LOT more demanding than they should be. I personally recommend keeping Shadows to "good" on all but the highest end systems. High performance impact. Liquid Detail: Changes the water effects in the game. Low uses the old water maps from Classic WoW, while Fair and higher use the new liquid maps from Cataclysm onwards. Again, High and Ultra have a pretty large impact on game performance, especially on lower end cards. I'd keep this on "Good" unless you have a higher end Mac. Moderate to High performance impact. Sunshafts: Changes the sun's ability to shine down on objects. Again, this setting is currently bugged, and requires a lot more power to run than it really should. Keep this on "Good" or lower. Moderate to High performance impact. Particle Density: Changes the density of spells and effects. For example, on Low, a Mage's Blizzard spell might drop 20 icicles. But on Ultra, the same spell will drop 100. This setting has the most impact in raids where lots of players are casting many spells at once. If you're in a raid and suddenly need to lower your settings, this is a good one to start with. Moderate to High performance impact, depending on situation. SSAO: SSAO, or Screen-Space Ambient Occlusion is an algorithm that approximates ambient lighting. Most noticeable indoors. Higher settings add more ambient lights, and render existing ones more accurately. As with Sunshafts, SSAO is somewhat bugged, and requires more power than it should. Moderate to High performance impact. Depth Effects Controls the depth of certain particle effects Moderate performance impact. Lighting Quality Changes how accurate lighting effects are rendered, and the quality of the effect. Moderate performance impact. Outline Mode Adds colored outlines around NPCs and players alike based on faction reputation. Moderate performance impact. Advanced The advanced tab in the system setting menu has one setting that absolutely needs to be addressed. Render Scale Also known as DSR or super sampling, render scaling is basically the “internal resolution” of the game. Setting this to 200% will literally render the game at 200% of the game’s current resolution, and then downscale it to match. Gamers with extremely high end gaming rigs like to crank this up as a form of AA to help smooth out textures and generally make the game look better, but this has by far the single biggest impact on the performance of the game. If you’re on a 4k iMac and set this to 200%, you’re essentially running the game at 8k resolution. So unless you’ve somehow modified your mac to have industrial grade GPUs, leave this at 100%. You can even decrease below 100% it if you want a little more performance out of the game at the cost of graphical fidelity. Extreme performance impact. Epilogue Well there we have it folks. The complete updated guide for World of Warcraft: Legion. I hope you all had as much fun reading it as I did writing it. See you in the invasion! 3-B. Past Changes - 09/06/17: Rewrite for major changes in patch 7.3 - 07/20/16: Major rewrite for Legion. - 10/23/14: Total revamp for WoD in light of new Retina Macs. - 10/17/13: Changed the format of the guide completely. - 03/21/12: Added Late 2011 Mac Models, updated to represent 64-bit performance. - 04/22/11: Added Late 2010 Macbook Air, notes on integrated graphics. - 12/14/10: Updated for Cataclysm, lowering some settings to accommodate slow performance. - 10/14/10: Revamped settings for new graphics interface. Removed older Mac Models. - 04/28/10: Added newest Mac models, revamped settings to uniform 60fps across all models. - 02/12/10: Revised, condensed, and corrected small typos. - 12/01/09: Added Snow Leopard and newest Mac models. Removed PowerPC Macs. - 04/21/09: Updated settings to match the new scheme in patch 3.1. - 03/13/09: Added early 2009 Mac models. - 11/20/08: Updated new information after Wrath of The Lich King launched. - 10/08/08: Complete & utter overhaul in preparation for WoTLK. - 03/30/08: Updated findings for patch 2.4. - 02/13/08: Added details concerning the OS X 10.5.2 Leopard Graphics Update. - 02/07/08: Included PowerPC G4, G5, and newest Core 2 models.Stoneblade359 Feb 8
Mar 7 New Nvidia Driver Third party post on driver improvements Nvidia Blog post about driver: It saw massive boosts on many newer nvidia hardware, mostly stuff you'd only find in mac pros and hackintosh. However, nvidia has also enabled (for first time) this version of driver to install on imacs and macbook pros without needing to modify installer. Also, these drivers safely do NOT touch built in and out of date driver in OS X, they install along side it, with a control panel that lets you switch between the current 346 driver, and the over year old 310 drivers. You definitely want to be using the 346 driver :) The driver is for ANY nvidia GPU even if it's not listed on the driver download page. Performance gains will be seen across almost all nvidia hardware over OS X stock driver. Especially 600-700-900 series. if you use AMD based graphics don't bother with update. However, if you do have a nvidia gpu mac, you should definitely install this 10.11.6 Driver Direct Download (Updated 01-23-18): 10.12.4 (Updated 04-20-17) (Pascal support but poorer metal performance. Micro stuttering/locking, some as long as 0.5 seconds. Undesirable play experience. Use older driver if you don't NEED pascal support) (Previous driver with no pascal support but works best with Metal/WoW 10.12.6 (Updated 01-23-18) 10.13.3 17D47 (Updated 01-23-18) 10.13.3 17D2047 (Updated 01-24-18) Mar 7
Jan 18 Upcoming API / Hardware Support Changes Hi Friends, We have seen quite a few threads with people upset and confused about the new warnings in the Blizzard app. Warnings that tell you that your system will be unsupported soon. While this is true in some cases, I would like to provide some resources and advice on how to see if you will still be able to play. Here is a list of requirements and resources to help you find out the state of your computer. OS requirements:   Mac - Users computers will need to support the Metal API. A list of Mac computers that can support Metal . Users should also be on a supported macOS. macOS 10.12.X macOS 10.13.x *macOS 10.14.x *(macOS may not be released by the time these changes go live )*   Windows - Users will need to be on the following OS builds, with the 64 bit version installed, and able to support DirectX11. Windows 7 Sp1 Windows 8.1 Windows 10 How to check if you are on a 64 bit OS. 1. Hit Windows key 2. Type “my computer” 3. Right click this PC or the name you gave it 4. Select Properties 5. Look at System type ( You will want 64 bit Operating system listed here ) How to see if your Video card supports DirectX 11. This list is not up to date but if you have a card that is newer than the ones listed, it is likely okay. You can check on the manufacture's website to be sure.   Additional information - We have seen cases where having the in game settings changed to DirectX 9 or WoW set to launch in 32 bit mode will cause these errors. To check if World of Warcraft in 32-bit mode from the Blizzard App 1) Open the Blizzard App 2) Select World of Warcraft 3) Click Options 4) Select Game Settings on the left 5) Uncheck Launch 32-bit client (Instead of 64-bit) 6) Click Done How to disable DirectX 9 if you can. 1) Click Red Question mark in game 2) Go to system 3) Go to Advanced 4) Click Drop down by Graphics API 5) Select DirectX 11 6) Restart the game I hope this information helps my friends and hope you have a wonderful time in World of Warcraft. /NathardrickNathardrick0 Jan 18
2h AMD 5770 Battle For Azeroth - Alpha AMD 5770 not working, on list of supported cards but I get the error the 3D accelerator isn't compatible.Skutch1 2h
9h Import UI difficulty Hi, I was just trying to import the DynamicCam saved variables file as mentioned at but I'm having trouble doing this on a Mac, any help would be appreciated.Malnna0 9h
12h warping stripe across mac screens I just scan andrepaired my game and refreshed the cashe and wtf folders with brandnew addons i always use, and AFTER i did this I have a watery, warped stripe of graphics that runs horizontaly across my screen, either when my character moves, or when i use the mouse to look around. I am totally baffled. Why only after a scan and repair of this game I am wondering? DOes anyone have any ideas, or has anyone had this same problem? I have a 2015 27" mac, and have not had grpahics breaking issues like this. (BY the way, even at lowest graphic settings possible this happens) Please help! Its messing up my game-play bigtime!Korel5 12h
14h Macbook Pro w/ Radeon 555 graphic settings Hello there, For those of you using a new MacBook Pro (Radeon Pro 555) - just wondering what WoW graphic settings you are using successfully and enjoying? Thanks :-)Neena2 14h
1d already 3 months still no fixes posting here to ask if mac tech sup is an actual thing or not. multiple reports of the problem, no solution, potential ways to fix it, nothing.Cegcegce3 1d
2d Macbook Pro 2017 Kernel Panic I've started to experience kernel panics every time I try to use the S.E.L.F.I.E camera. Not too big of a deal, but no achievement for me. However, I've also started experiencing them at random times like when I get screen notifications for achievements. My computer is less than six months old and I've been playing WoW with no issues til now. I tried doing a clean reinstall of MacOS, uninstalled and reinstalls WoW, and uninstalled Twitch. None of which helped. I'm not sure what else I can do. I'll share the problem report I received after the most recent kernel panic after I tested the S.E.L.F.I.E camera. Anonymous UUID: FEB6D0A2-2707-1C94-DD87-082DE8F0CD93 Wed Dec 13 00:26:10 2017 *** Panic Report *** panic(cpu 0 caller 0xffffff801576f2e9): Kernel trap at 0xffffff7f9abfe001, type 14=page fault, registers: CR0: 0x0000000080010033, CR2: 0x0000000000000018, CR3: 0x0000000012c86163, CR4: 0x00000000003627e0 RAX: 0x0000000000000000, RBX: 0x00000000e00002c2, RCX: 0x0000000000000000, RDX: 0x0000000000000000 RSP: 0xffffff9157233810, RBP: 0xffffff9157233a80, RSI: 0x0000000000000000, RDI: 0xffffff804971b660 R8: 0xffffff8015e9a7d0, R9: 0x0000000000000082, R10: 0xffffff804d079394, R11: 0xffffff7f9abfdc86 R12: 0x0000000000000001, R13: 0xffffff804d079394, R14: 0x0000000000000000, R15: 0x0000000000000000 RFL: 0x0000000000010246, RIP: 0xffffff7f9abfe001, CS: 0x0000000000000008, SS: 0x0000000000000010 Fault CR2: 0x0000000000000018, Error code: 0x0000000000000000, Fault CPU: 0x0, PL: 0, VF: 0 Backtrace (CPU 0), Frame : Return Address 0xffffff91572332c0 : 0xffffff80156505f6 0xffffff9157233310 : 0xffffff801577d604 0xffffff9157233350 : 0xffffff801576f0f9 0xffffff91572333d0 : 0xffffff8015602120 0xffffff91572333f0 : 0xffffff801565002c 0xffffff9157233520 : 0xffffff801564fdac 0xffffff9157233580 : 0xffffff801576f2e9 0xffffff9157233700 : 0xffffff8015602120 0xffffff9157233720 : 0xffffff7f9abfe001 0xffffff9157233a80 : 0xffffff8015cba749 0xffffff9157233ad0 : 0xffffff8015cb91bb 0xffffff9157233b20 : 0xffffff7f9775d20e 0xffffff9157233b70 : 0xffffff8015cc1e47 0xffffff9157233cb0 : 0xffffff8015729844 0xffffff9157233dc0 : 0xffffff8015655c30 0xffffff9157233e10 : 0xffffff8015632cbd 0xffffff9157233e60 : 0xffffff8015645b7b 0xffffff9157233ef0 : 0xffffff801575952d 0xffffff9157233fa0 : 0xffffff8015602926 Kernel Extensions in backtrace:[5F8F39B4-41AB-3263-9867-D0FAF9BBD2AE]@0xffffff7f9773f000->0xffffff7f977d4fff dependency:[58669FC2-CC90-3594-AD69-DB89B923FD20]@0xffffff7f965a2000 dependency:[AE58720D-7079-388F-AD95-FD2366F98F8D]@0xffffff7f97726000 dependency:[C08F7FC1-78A4-3A1B-BFE2-C07080CF2048]@0xffffff7f95ea8000 dependency:[2AEA02BF-2A38-3674-A187-E5F610FD65B7]@0xffffff7f97698000[E5B52185-2A01-3DB9-A5F6-C6A030153395]@0xffffff7f9ab89000->0xffffff7f9ac7bfff dependency:[AE58720D-7079-388F-AD95-FD2366F98F8D]@0xffffff7f97726000 dependency:[C08F7FC1-78A4-3A1B-BFE2-C07080CF2048]@0xffffff7f95ea8000 dependency:[2AEA02BF-2A38-3674-A187-E5F610FD65B7]@0xffffff7f97698000 dependency:[5F8F39B4-41AB-3263-9867-D0FAF9BBD2AE]@0xffffff7f9773f000 BSD process name corresponding to current thread: World of Warcraf Mac OS version: 17C88 Kernel version: Darwin Kernel Version 17.3.0: Thu Nov 9 18:09:22 PST 2017; root:xnu-4570.31.3~1/RELEASE_X86_64 Kernel UUID: 87641697-A3DD-30C4-B010-E65ECE57550B Kernel slide: 0x0000000015200000 Kernel text base: 0xffffff8015400000 __HIB text base: 0xffffff8015300000 System model name: MacBookPro14,1 (Mac-B4831CEBD52A0C4C) System uptime in nanoseconds: 10543051441236 last loaded kext at 244897238248: 1.10 (addr 0xffffff7f9ad2b000, size 69632) loaded kexts: com.malwarebytes.mbam.rtprotection 3.0.3 1.10 3.16.21 3.0 3.16.2 1.70 1 1.0.1 6.0.2f2 110.23.24 2.7.0d0 1.0.0 1 3.6.4 7.0.0 10.3.0 3.16.2 280.12 1220.28.1a3 1.0.0 3.1.1 170.10.2 280.12 2.0.1 1220.28.1a3 1 211 6.01.2 1 4.1.0 4.0.0 10.3.0 1.5.3 748.31.8 3.0.1 407.30.1 1.0.0d1 40 1.0.0 127 161.0.0 6.1 2.0 2.1 6.1 1.7 183 8 3 1 3.16.21 1.0 650.5 1.0 6.0.2f2 6.0.2f2 1.0.0 3.16.2 1.1.0 280.12 526 517.22 1.0.14d1 1200.12.2 1.0.1b8 1.0.4 3.0.60 3.0.60 1.0 1 11 1.0.0 6.0.0d8 1.0.0 3.16.21 376.6 209.2.2 4.1.2 5.0.2 1.0.18d1 280.12 517.22 280.12 206.5 1.2.0 3 3.4 1 1204.13 203 127 6.0.2f2 6.0.2f2 1204.13 1201.8 52 5.0.2 5.0.2 2.1.3 3.1.3 3.0.60 52 4.5.6 6.6.3 3.0.60 3.0.60 2.1.0 3.0.60 3.0.60 1.2 1.2 1.0 900.4.1 2.1 2.1 2.0.0 1.1 300.0 1.0.0d1 1 480.30.2 28.30 1.0 2 439.30.4 1.0.5 140.30.1 404.30.2 404.30.2 2.1 1.0 1 1.2 1.0 1.0 1.0.1 1 31 6.1 1.0 3.1.9 2.9 1.4 1 1 1.0 EOF Model: MacBookPro14,1, BootROM MBP141.0167.B00, 2 processors, Intel Core i5, 2.3 GHz, 8 GB, SMC 2.43f6 Graphics: Intel Iris Plus Graphics 640, Intel Iris Plus Graphics 640, Built-In Memory Module: BANK 0/DIMM0, 4 GB, LPDDR3, 2133 MHz, 0x802C, 0x4D5435324C3531324D3332443250462D3039 Memory Module: BANK 1/DIMM0, 4 GB, LPDDR3, 2133 MHz, 0x802C, 0x4D5435324C3531324D3332443250462D3039 AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x170), Broadcom BCM43xx 1.0 ( Bluetooth: Version 6.0.2f2, 3 services, 27 devices, 1 incoming serial ports Network Service: Wi-Fi, AirPort, en0 USB Device: USB 3.0 Bus Thunderbolt Bus: MacBook Pro, Apple Inc., 23.1Nasrin22 2d
2d LONG Load screens back again in 7.3 and Well the same pathetic waste of time painful load screens we had back at the start of Broken shore are back now and Dalaran takes forever to load, not to mention once it does if you mount you disappear from the screen for 5-10 seconds and still have to wait for people, npc's etc to show up even after waiting on a 2-3 min load screen!.....Remember that line of code they got us to add to correct the shotty patch well it's broken again. Also the Blizzard in game store works about 50% of the time the rest of the time it hangs and just sits there and does nothing.....I tried to buy a token and it just loaded the new lame overlay for the blizz shop as opposed to the easy, quick old one and it just sits there....waiting, waiting....nothing...reload same thing.Triumfall26 2d
3d Consistent Graphic Issues For the last few weeks, whenever I play WoW my screen will freak out and then everything crashes and glitches and the only way to get back is to power off and restart. Other programs work fine, but if I immediately restart some "aftereffects" will linger (for example on the login screen) and then quickly go away. I can wait 20 to 30 minutes, fire up WoW and then after a few minutes it starts all over again. MacBook Pro (Retina, 15-inch, Mid 2015) MACOS HIGH SIERRA 10.13.3 (17D102) PROCESSOR: 2.8 GHz Intel Core i7 MEMORY: 16 GB 1600 MHz DDR3 GRAPHICS: Intel Iris Pro 1536 MB I've done the following already: • NVRAM and SMC Reset > Issue persists. • Ran diagnostics > Nothing found. • Removed the WoW "WTF" Folder > Issue persists. Never use any add-ons and I've also tried knocking all the system options in WoW itself down to the bare minimum, no frills, no shadows, nothing fun and it's still happening. Anyone have any other ideas?Petal1 3d
3d Help with graphics I can't raid or do M+ dungeons properly because my graphics settings are at 3 (custom). This means i can't see AOE spells on the ground properly like the third boss in NL who spits out green circles or the lancers in BRH that cast raven dive. But, if I switch on projected textures, my entire game lags and the fps goes from 57 to 19...How can I raid/do dungeons properly when the recommended setting for the game isn't good enough? Is it a Mac issue or what?Jacquerexinf2 3d
3d What's the minumum mac requiared now? So with patch 8.0 my current mac (Early 2009, MacPro) won't run WoW. What is the next minimum MacPro that I can buy? If I go online and buy the 2012 MacPro tower, will that suffice? P.S. I am not buying the MacPro trashcan or above. Thanks!Slayerprime45 3d
4d Error 51900328 Hello everyone, I am on a Macbook with the most recent OS installed and whenever I try to login to WOW, everything is fine until it says retriving realm list yadda yadda, it gets to "Logging in to game server" then it says "You have been disconnected" then gives me this error number 51900328. Not sure what to do, I installed a vpn to see if maybe the wifi had blocked it (at university) but when I had the vpn running it would just freeze when it got to the same part. I would have to restart the computer manually. Any help would be appreciated.Expiredmilf6 4d
4d BfA - 2012 mac vs new mac Due to the specs on the 2012 macbook pro I'm using now for Legion, I'm unsure if I'll be able to run wow once BfA comes out, even though it does run with Metal. MacBook Pro (13-inch, Mid 2012) Version: 10.13.2 Processor: 2.5 GHz Intel Core i5 Memory: 4 GB 1600 MHz DDR3 Graphics: Intel HD Graphics 4000 1536 MB However, with the aquired job I have, I may be able to eventually buy a new mac rather than upgrading the specs on this 2012. I'm not too Spec savy, so I'm unsure if these new specs will meet the "Wow System Requirements" on wow's page. 13-inch model 2.5GHz dual-core Intel Core i7, Turbo Boost up to 4.0GHz, with 64MB of eDRAM 16GB of 2133MHz LPDDR3 onboard memory 256GB, 512GB, or 1TB PCIe-based onboard SSD (The main mac spec options page can be found here: ) Any insight is appriciated.Ignitheus3 4d
4d Computer shuts down while playing wow My computer always shuts down without warning, then restarts, whenever I log into wow. I know it's not a overheating issue since I replaced my cpu fan yesterday in order to solve this problem. My computer also seems to only shut down while playing wow, as playing my games on Steam doesn't do anything. Any help would be appreciated.Mokir1 4d
5d ignore post :) Never mind. Fixed :)Wain0 5d
5d Brand New Mac Compatibility I am an old man (40) who has been playing WoW since it launched. I have never used anything other than Macs (except the C64, back in the '80s), so switching to PC is not an option for me. I currently have an older Mac that apparently won't support WoW much longer. I know nothing about graphics cards and such; please forgive my ignorance. If I buy a brand new Mac--either an Air laptop or an iMac--will I be able to keep playing WoW for a while? Do these machines support the game requirements? I assume that WoW isn't totally abandoning the Mac? Thanks for any clarification.Ullr19 5d
5d Launcher constantly Updating I'm having a problem where every time I launch the launcher it says initializing then updating for a second. It doesn't appear to actually download or install anything.Jet19 5d
6d UI taking too long to load since 7.3.5 Since 7.3.5 my users interface is taking too long to load as soon as I log in, and most of the time this issue persists every time I reopen any of these tabs, like talents, collections, bags, mail.. I never ever had this problem before, I've tried deleting Cache, WTF folders and disabling all of my addons, but the issue continues.Thünda11 6d
6d I suspect you have a memory leak The past few weeks I've noticed my game and graphics slowing down. So, I started keeping an eye on Activity Monitor, memory. In addition to wow I also usually keep Word, Excel, Safari, and the mail client open. What I've noticed is the WindowServer in activity monitor continues to inflate (it didn't do that before), and the highest I've seen it is over 3GB (wow client runs about 2.1 - 2.5GB). I keep having to shut down my machine to clear the WindowServer. I needed to identify exactly WHAT was grabbing all the memory. So, what I did was to isolate applications. I restarted my machine and left Word & Excel open all day, working with them as I always do (I didn't open wow) and the inflation to WindowServer did not occur. The next day, I closed word & excel, restarted my machine and opened wow and kept it open all day (playing) and the inflation happened. My conclusion is that you have a probable with memory management in the current iteration of the game. Model Name: iMac Processor Name: Intel Core i5 Processor Speed: 3.2 GHz Number of Processors: 1 Total Number of Cores: 4 L2 Cache (per Core): 256 KB L3 Cache: 6 MB Memory: 16 GBHeirra14 6d
6d Cyclical poor frame-rate fluctuation I'm really desperate for help here since playing is next to impossible now. The problem started today. Nothing unusual has happened, no patch, no update. Just spontaneously started today. My frame-rate is cyclical. It goes up and down every 1 second (maybe 1.5 seconds?) by a large margin. In a place where I'd normally get 60 FPS, I'm now going back and forth every second from 25-45 FPS. Up and down, back and forth. When my toon walks, it looks like its lurching forward with a limp. The problem does not always occur immediately after login, it sometimes takes 1 or 2 min to start happening. I've nuked my WTF folder. I've disabled all addons. I've used the repair tool for WoW. Nothing has worked.I'm on Mac OS 10.7.3. MacBook Pro 2.2 GHz Intel Core i7 8 GB 1333 MHz DDR3 AMD Radeon HD 6750M 1024 MB EDIT: I failed at spelling.EDIT 2: To clarify something, I don't think the dips in frame rates are actually only going to 25, they feel like they're going much, much lower (enough to cause everything to lurch), but the FPS display appears to be an average based over a short period of time so the low FPS number I see is doubtless an underestimation (a brief but very low number being averaged in with some semi-low numbers).Varia13 6d
Mar 9 Mouse and Sound Issue I don't know if I somehow deleted my old post when I edited it or something but, here I go again: Running fully updated 10.13.3 OSX, MBP 13 inch, 2.7 GHz Intel core i5, 8GB Ram, Integrated graphics (Intel Iris Graphics 6100). When using USB mouse in WoW, the behavior is inconsistent and erratic. I looked for a hardware mouse function, but it seems to have been removed from the advanced options. It also affects a paired bluetooth trackpad. If I unplug the USB mouse, the trackpad operates fine, but it is obviously not ideal to play with. Additionally, I have some weird audio corruption where after about 15 minutes the game audio (pumped through a USB headset) starts to stutter, pop, crackle and grow progressively worse. Investigating this might somehow be related to issues the audio codecs in VOIP programs have with audio drivers in the Mac environment, and some people report either using an unpowered USB hub seems to fix it, so I hope that will also fix this issue as well. My concern is getting a USB mouse to work properly. Is there a hidden hardware mouse functionality that I can activate to see if that'll do anything? The cursor itself seems to track fine, but clicking on things works maybe 30% of the time. Or the cursor will get stuck on a menu item, like adjusting the volume slider, etc. Appreciate any insight or help. Thanks!Creme3 Mar 9
Mar 9 Resetting NVRAM and some fixes So I just wanted to give what I did to fix hang-ups in WoW esp when game is rendering. Was pissing me off and killed my dps. So here is what I did! (A small note to start. Gaming mice settings you need to set it, Mac settings need to match the acceleration to your a acceleration of 7 needs to also be 7 on the Mac, and in WoW turn mouse stuff off if any enabled and match look speed to your mouse acceleration) This was a big problem I noticed. And my ui lag went away!! 1. Scanned my Drives, scanned wow for problems just in case. No problems! 2. With elvui and other addons I deleted and reinstalled. It seems elvui and quartz do no get along with each other. 3. This video with some research and clearing caches dont worry about the other stuff. Get those caches (sped my Mac up): 4. Clear internet history and cache as this seems to help. I was doing it already and I notice differences but it seems to have some impact! 5. Reset NVRAM- look up how to do it. 5. Logged back in and opened the app which had to wake up, played the game and its better than ever! I actually raised some graphic settings to test it. Back to normal. BTW using NVIDIA web driver 387. and my iMac: iMac (27-inch, Late 2012) 2.9ghz intel core i5 8gb memory Nvidia geforce gtx 660m 512 mb **Using native display but going to drop down from 1440 or go mess with the render and lower it some to maybe 85% and fullscreen**Slakerose0 Mar 9
Mar 9 iMac Pro Vega 56 or 64 Performance Hey everyone, I may have asked a similar question before. However, this time, I am more specific, I recently got a 7700K 1080TI Corsair gaming machine. This PC is great in term of performance, 100 FPS at all max setting on a 1440p 120Hz monitor. However, I am minimalist guy and an Apple guy at heart. I like clean and minimalist look. The Corsair One comes really close to that, but with it, I still have to have a monitor and all the other peripherals which make my desk look more complicated and I really don't enjoy it. Though, I enjoy playing WOW with it. My question is, can the iMac Pro Vega 56 or 64 provide a good experience playing WOW? And how good it is? Someone who has tried it, may you kindly share you experience. If the iMac Pro Vega 64 can provide a great experience, I may consider returning the gaming PC and buy a iMac Pro Vega 64. I really enjoy the minimalist look on my desk with my old iMac 5K 2014 version. Sadly, this iMac 5K 2014 with M295X 4GB can't play WOW well, too much stuttering, choppiness and worst still screen tearing. Hence, I bought the Corsair One.Ceasurfer8 Mar 9
Mar 8 Mac Min Req Hey guys, I have a mid 2014 MacBook Pro with Processor 2.6 GHz Intel Core i5 RAM - 8 GB 1600 MHz DDR3 HD - 128 GB Flash Storage Graphics - Intel Iris 1536 MB Does this meet the Minimum Requirements? Thanks!!!!Sasuri3 Mar 8
Mar 8 BLZBNTAGT000008FC error on launch? Anyone else seeing this error message? Recently, after updated, I get this error every time it launches. Nothing too serious it seems because everything runs just fine...Arzen42 Mar 8
Mar 6 Hackintosh for BFA? Hi there. I’m playing on a 2011 MBP & it’s pretty broken now & won’t survive the next patch. I want do a Hackintosh build so I’m looking for some advice. The following are the parts I’m thinking of going with. • Intel Core i5-8400 Coffee Lake 6-Core 2.8 GHz (4.0 GHz Turbo) LGA 1151 (300 Series) 65W BX80684I58400 Desktop Processor Intel UHD Graphics 630 • ASRock Z370 Killer SLI/ac LGA 1151 (300 Series) Intel Z370 HDMI SATA 6Gb/s USB 3.1 ATX Intel Motherboard • WD Blue 3D NAND 250GB PC SSD - SATA III 6 Gb/s M.2 2280 Solid State Drive - WDS250G2B0B • G.SKILL Ripjaws 4 Series 8GB (2 x 4GB) 288-Pin DDR4 SDRAM DDR4 2133 (PC4 17000) Memory Kit Model F4-2133C15D-8GRR • RAIDMAX HYBRID 2 RX-730SS 730W ATX12V V2.2/ EPS12V SLI Ready CrossFire Ready Modular Power Supply, New Version with Build-in LED Fan On/Off Switch • Rosewill Gaming Computer Case - ATX Mid Tower - Top HDD Dock, Side Window Panel, 5 Preinstalled Fans - BLACKHAWK So you might have noticed that there’s no graphics card. That’s coming later, & it’ll probably be a 1050 or 1060, but to start I’ll be relying on the integrated graphics. (I know, I know. I’m used to playing on potato-mode already.) So, any advice? Will these bits work together? Thanks!Revengeance14 Mar 6
Mar 6 Flickering check boxes I was doing WQ around Broken Shore specifically around Maw of Corruption I Immediately notice flickering of checkered box shaped around the fel the mobs spread around. My frame rate drop but not too bad so I manage to get out of the area and everything seems fine. My question is this as a result of in game bug or more less my Graphics card be bugging?Dangerpants1 Mar 6
Mar 6 Fire Mage Bfa Fire mage Waist lego should be a passive or a talent in bfa! Love the change in rotation they bring during execute phase.Ausbrenner1 Mar 6
Mar 5 Updating Blizzard Agent.... My Battle.Net/WoW launcher has been at about 75% for probably 2 hours now please help... I'm using a 2010 MacBook ProSkembro1 Mar 5
Mar 4 Up Arrow Causing Walking Stutters Howdy all, I recently purchased a new iMac and I've noticed something odd. When holding down the up arrow to walk forward (which is not how I normally walk, don't get on my case about it lol) I notice that sometimes I'll stop, then start walking again..or it'll stutter. If I use the W instead, it doesn't do that. To test things out, I used my old keyboard, and it didn't have that problem. I subsequently had to exchange the iMac for various reasons, and also exchanged the keyboard as well. It's still happening, even with the exchanged computer and exchanged keyboard. So, I guess what I'm saying is, has anyone else run into this issue, and is there a fix to it? I'm not sure if it's an issue with a mac setting, or something WoW related since I can't find anything on the internet with people in similar situations. Thanks for the help!Doofer4 Mar 4
Mar 3 Game not responding Everytime I try to launch WoW through Battlenet, it does not respond. Was working fine last night. Blizzard Error IDs im getting: C9E8A019-775D-46A8-B67C-67D05862E290 E6CB2D5E-68F2-4C49-9B06-877E840DE3E4Hour3 Mar 3
Mar 3 64-bit Wow Launcher General question, since Apple has indicated it will not support 32-bit applications past High Sierra, does blizzard intend on updating their game launchers (diablo and wow for example) to 64 bit? Otherwise it may not work. I figure they're working on it but I'm wondering if anybody has heard if they are or not.Kowabungaga4 Mar 3
Mar 3 stuck in update Just tried to get into WoW. tells me WoW is waiting for another update to finish. I thought that might be because Diablo III was also updating. But tells me Diablo III is waiting for an update. Apparently they can't agree on who updates first so I'm stuck not being able to play either. Sigh. The wonders of modern technology.Bariyethune4 Mar 3
Mar 1 MacBook Pro 2017 Gameplay Hello, I just made a video of some gameplay using my 2017 MacBook Pro 15", Radeon Pro 560. Video resolution is on 2880x1800 with the quality level on 5. Thanks, Mar 1
Mar 1 Vulkan is coming to macOS See article here: Any word on Blizzard including Vulkan support in their games?Calycia9 Mar 1
Mar 1 WoW keeps crashing in instances Hello So yes, my WoW keeps crashing very suddenly only during battlegrounds or dungeons. Nothing out of the ordinary seems to cause the crash. But i get error message saying "application encountered unexpected error CF80CB2D-5EA0-41B5-912A-F0B7BE93151B" I'm running a Mac if that makes a difference. Please help!Bormov9 Mar 1
Mar 1 My Keyboard and Mouse wont work on WOW I had just got into a 2v2 and as soon as the rouge poped on my mage i ran and i lost control and couldnt do a thing what so ever but tab out and exit wow i cant click or type in wow at all now HELP ME!! I reset wow and it still wont even let me Enter World!Varsheals5 Mar 1
Mar 1 BLZBNTAGT00000BB8 Whoops, Something went Wrong! The error code BLZBNTAGT00000BB8 has been consistently popping up, refusing the download of World of warcraft. Using a Mac, The past couple days I have removed the and blizzard folders from the share drive, created a new admin user, secured an ethernet connection, re-downloaded the application, multiple chats with game masters and it is still an issue. I require immediate assistance so I can actually play the game I just bought!!!!Acciental4 Mar 1
Feb 28 Screen flash since 7.3.5 After installing 7.3.5 on my iMac while running in Windowed (Fullscreen) mode the entire screen flashes once each time I click anywhere on the screen other than a menu item (turn in quest, etc). It doesn't happen on any other mode. Have tried without add ons, reset files, etc. Any suggestions? Thanks all. My specs Software: System Software Overview: System Version: macOS 10.13.3 (17D47) Kernel Version: Darwin 17.4.0 Hardware: Hardware Overview: Model Name: iMac Model Identifier: iMac17,1 Processor Name: Intel Core i5 Processor Speed: 3.3 GHz Number of Processors: 1 Total Number of Cores: 4 L2 Cache (per Core): 256 KB L3 Cache: 6 MB Memory: 16 GB Boot ROM Version: IM171.0147.B00 SMC Version (system): 2.34f2 Graphics/Displays: AMD Radeon R9 M395: Chipset Model: AMD Radeon R9 M395 Type: GPU Bus: PCIe PCIe Lane Width: x16 VRAM (Total): 2 GB Vendor: AMD (0x1002) Device ID: 0x6920 Revision ID: 0x0001 ROM Revision: 113-C905AA-799 VBIOS Version: 113-C905A1-007 EFI Driver Version: 01.00.799 Metal: Supported, feature set macOS GPUFamily1 v3 Displays: iMac: Display Type: Built-In Retina LCD Resolution: 5120 x 2880 Retina Framebuffer Depth: 30-Bit Color (ARGB2101010) Main Display: Yes Mirror: Off Online: Yes Automatically Adjust Brightness: No Other: Input Source ID: Keyboard Layout: ANSIButyrka0 Feb 28
Feb 28 Best Resolution MBP 2017 Hi, Is there anyway to make wow look preety on a MBP 2017 without using the native retina resolution (2880x1800). 1920x1080 the game runs very smoothly in raids and dungeons, but things aren't quite sharp and blurry... I thought they would have been an option in WoW to set resoultion to 1440x900 as I imagine that would be better supported for the retina display? ThanksThaybel2 Feb 28
Feb 27 Complaint about 10.11.6 EOL for WoW I am quite upset that my OS isn't going to be supported with the new BfA patch. I rarely play but I feel bad for the ones on old Macs that still play. I hope the devs, provided they're listening, can find a good balance between the old and the new. It's very possible to do this. Thanks for listening, Activision/Blizzard.Nuvalo2 Feb 27
Feb 26 Windowed Mode no longer working Hi. I normally play in windowed mode. I was trying to fix some issues I was having with FPS by deleting my WTF and cache folders. When I loaded WoW, it started the cinematic. However, I wasn't able to exit the cinematic, and WoW didn't even pop up until I put it on fullscreen. I restarted the application and it still wouldn't show up if it was in windowed mode--and when I checked my settings to see if I could manually put it in windowed mode, it told me it was in windowed mode, even though it was fullscreen. I tried putting the old cache and WTF folders back but it still did this. I searched google and the forums to see if there was anybody with this problem but I didn't see anything. I play on a 2009 MacBook. 10.12.6. ThanksCrabby1 Feb 26
Feb 25 Constant Freezing/Poor Performance-HS I upgraded to High Sierra as the app kept warning me that Sierra was no longer supported. Since the upgrade, the game runs horribly, and often freezes my MBP requiring a hard reset. Why would Blizz tell me to upgrade if the issues surrounding High Sierra haven't been addressed. Does anyone have any ideas how to improve performance on High Sierra?Bravebeardus13 Feb 25
Feb 25 Battle.Net Launcher My launch quit working. when I launch it all it says is that it is downloading but is not downloading anything. only way to launch the game is through finderKicksbutt3 Feb 25
Feb 24 The End of the Line I have a late 2015 IMAC with Retina 4k and iris Pro Graphics 6200 1536 MB. I have 8 Gb of RAM and 3.1 GHz Intel Core I5. Other than taking 1.5 minutes to load Dalaran and taking enough time to load dungeons to get me kicked occasionally (which is ok since i don't like dungeons anyway) i do fine in the current version. in reading over the requirements for Battle for Azeroth, it appears my machinery does not meet the minimum requirements. Given that APPLE does not make it easy to upgrade an existing IMAC, my options are to buy a new IMAC or buy a Windows gaming machine, neither of which i'm inclined to do. Looks like the ride is over, Am i correct?? Help is appreciated. Thanks.Chargemaster10 Feb 24