Mac Technical Support

Aug 30 Blurry UI in Windowed (Fullscreen) mode The User Interface is blurry in Windowed (Fullscreen) Display Mode. To be clear, by the UI I mean everything that is hidden when you hit alt-Z (Toggle User Interface), e.g. to take a screen shot. I can make the non-UI graphics look great. But the UI is blurry even when I have the UI scale set to 1.0 (although normally I keep it on Low). This has the odd effect of making NPC names crystal clear (when near enough) while the chat pane, quest objectives, and mailbox are blurry. Switching to Fullscreen: 2880x1800 (Wide) (the max and the actual physical resolution of my display) immediately makes the UI sharp. Lower fullscreen resolutions are, again, blurry. [Sadly using Fullscreen mode is not a solution for me because then it takes a half an hour to command-tab into other apps, because of the resolution change, and there’s no way to resolve that on the OS side because there’s no way that I know of to set the scaled resolution to “looks like 2880 x 1800,” if that would even do it. But that is a whole separate topic.] Render Scale does nothing, because the Render Scale does not affect the UI, just the graphics. My system, if it matters: System Preferences > Displays > Display > Resolution > Scaled > More Space (Looks like 1920 x 1200) macOS Sierra 10.12.6 (16G29) MacBook Pro (Retina, 15-inch, Mid 2015) 2.5 GHz Intel Core i7 16 GB 1600 MHz DDR3 AMD Radeon R9 M370X 2048 MB Built-in Display 15.4-inch (2880 x 1800)Eillestorage0 Aug 30
Aug 30 Retina MBP Resolution Issues I have a MacBook Pro (Retina, Mid 2012) running Mac OS 10.12.6, as of 7.3 I get really fuzzy everything when in "Windowed (Full Screen)" Display mode. Wasn't like this before patch. It's like it's drawing everything at half the resolution it should.Thwain1 Aug 30
Aug 29 Instant Disconnects Trying to log on today and get an instant disconnect both with wow and battle.net. Anyone else unable to log on? I did a cache reset, no luck. Error: BLZ 51900001 Tried to force a content upgrade and got another error code with the message that Blizzard was having trouble sending data. Ideas?Aruaidh0 Aug 29
Aug 29 Graphics Bugged So idk if anyone has experienced this problem but when I logged in after the patch today certain things like the fire on the ground were so pixelated looked like mine craft. My character and npcs looked fine no problems at all. Other examples of this would be the Fel Saber head and tail were the same way and when I used the ability Chaos nova it was a pixel explosion. I would appreciate any feed back on how to fix it. Thank you allDelucanized2 Aug 29
Aug 29 Cmd-Tab STILL Broken (full screen)! While I know of the work around, muscle memory still has me trying and failing on the above. Blizz seemed to break it with 725 and to date looks like it is still broken. Dare I hope that it is fixed in 7.3?Brightbrown1 Aug 29
Aug 29 Window mode completely broken So Mac OS... I can't play this game anymore. This is really frustrating. I've been running WOW on 5k mac without any problems. When I try to do Window mode (full screen), it doesn't detect 5K, I'm stuck in "Custom" which looks like 1920X1080. It looks so bad.. In Full Screen mode, i can load 5K resolution but my fps drops down to 20. Usually it was 90-100 on a same setting. Also like all the other people already said, mouse pointer gets really small and it's barely moving. I'm running on latest mac os update. I hope this issue gets resolved very soon.Adél1 Aug 29
Aug 29 Resolution / Render Scale & Pixely Names Is there any way to lower the screen resolution or reduce the render scale without making names (that appear over characters) completely unreadable at any significant distance? (This was happening before 7.3, and is unrelated to the new reports that are coming in today about render scale not working right in windowed modes)Teneraya0 Aug 29
Aug 29 Fullscreen vs. Windowed (Fullscreen) When using windowed (fullscreen) text is very fuzzy. If I go into fullscreen mode, text issue is resolved. Would rather play in windowed (fullscreen) as it allows for easy changing of applications on the Mac.Emooly1 Aug 29
Aug 29 Mouse Cursor Size with 7.1 on 4k Display Just updated to 7.1 (game servers aren't back up yet) and noticed that in the login screen the mouse cursor size is now half the size it should be when viewed on a 4k monitor. macOS 10.12 (Sierra) Mac Pro (Late 2013) 3.5 GHz 6-Core Intel Xeon E5 AMD FirePro D700 DELL UP2414Q DisplayOrr21 Aug 29
Aug 29 Wifi is great, latency is AWFUL Hey guys! I've been using my work laptop for WoW ever since I started again (last week) and latency has been horrendous. My Wifi is 100 Up and 130 Down and works with Netflix and other streaming services, but I'm getting 2000-3000ms latency in both home and world. Any ideas on the causes/solutions?Arkhammer4 Aug 29
Aug 29 Loading screen super slow. Before 7.1 my load screen was almost instant. After the patch my loading screen goes about 1/10, stops, then finished about 5 seconds later. It isn't terribly long, but it is somewhat of an annoyance.Abusin116 Aug 29
Aug 29 Metal 2? Hey, will we be seeing blizzard taking advantage of the new Metal 2 API?Furyville5 Aug 29
Aug 29 WOW51900322 & WOW51900323 So I have been experiencing this strange issue over the last 2 weeks (roughly). I am posting the issue that I was having, as well as the resolution, in order to hopefully spare someone some grief. Partly because it was very frustrating and partly because Blizzard lent little to no help on the matter. I'm not here to bash Blizzard, but the support channel definitely didn't help my confidence. Hopefully this helps someone. TL;DR - Uninstall World of Warcraft from the Battle.net app, uninstall the Battle.net app, redownload the Battle.net app and install. Reinstall WoW. So nearly 2 weeks ago, I went to log in to main toon, who was in Warspear. The load screen would pop up and load to approximately 55%-60% before it would get hung up. The game practically froze. The music was stuttering on repeat. Then it would resume and get to maybe 80%-85% and do the same thing ago, although for a shorter period of time. Finally, it would complete the load, but return me to the log in screen posting one of the two following errors: ... ... I logged in from a different machine/network (also a Mac) and returned to my garrison. I thought that, perhaps something jacked up on the Warspear load. When I returned to my primary machine, it would load fully and show me my garrison (IT'S FIXED!), but then after about 30 seconds (almost exactly) it would disconnect me and return me to the title screen. From here I took to the forums and found nothing. From there I opened a ticket with Blizzard. I tried all of their responses multiple times to no avail. I did some troubleshooting of my own and discovered that, as long as a character was not in their Garrison, I was able to connect and stay connected. So I played those characters while I continued to try Blizzard's troubleshooting. Finally, after losing all hope and confidence in Blizzard, I decided to completely uninstall all things Blizzard from my machine. I removed World of Warcraft from the Battle.net application (click options, Uninstall). I did this with Diablo 3, Starcraft 2, Heroes of the Storm and Hearthstone. Finally, I removed the Battle.net application. I made sure there were no more folders in the Applications folder related to Blizzard. Then I emptied my trash can. Then I proceeded to download a new installer for the Battle.net app (http://us.battle.net/en/app/). I proceeded with reinstalling World of Warcraft. I will add that I waited until the game was completely finished downloading and patching. I did not play the game after it reached the playable or optimal areas. I waited until it was finished. From there, I immediately tried to log in to a character that was in his/her garrison. IT WAS FIXED! After that, I am no longer experiencing the issue. I do hope this helps someone. Best of luck to you! Kind RegardsLokien37 Aug 29
Aug 26 mac air 128G So just to let you know, I use a mac air 128 G memory and I am able to instal and play - wow + all expansions - diablo 3 + all expansions - star craft 2 + all expansions I still have about 20 G memory left.Sathyr2 Aug 26
Aug 26 Macbook Pro Shuts Down Playing Randomly WoW For the last 2 weeks I have been have trouble with my mid 2014 Macbook Pro randomly shutting down after a few minutes of playing WoW. I have 16GB of RAM, am running the most recent version of Sierra and WoW and the Blizzard ap. I have tried playing with only WoW running. And i brought my computer into a genius bar for diagnostics. They found nothing wrong. Following their advice, I reinstalled the Blizzard Ap and WoW. With my area's crapping internet (I hate you so much, Centurylink) this took the better part of two days. It might be overheating, despite that I have installed Fan Control and have been running the fans on full. I ordered a cooling pad, which will arrive tomorrow. I have also had a few of these random shutdowns while running other less demanding programs, but they hapening with the greatest frequency while running WoW. If the problem continues with the heating pad, I'm taking my computer in for Apple to examine its guts. And if that doesn't yield a solution, they'll have to wipe my computer and reinstall everything. On the off chance that this is a problem in the WoW program and not my computer, I'm asking if any similar issues have been discovered and how to fix this.Bliith4 Aug 26
Aug 25 W Key Issues :( So I was in a raid earlier. Tomb of Sargeras. When I got stuck running forward. Usually when that happens I can press QWE and regain control. That didn't work this time and I had to hold S to keep myself from running forward. Raid ends and I am back in Stormwind near the target dummies and realize that I can't move forward at all now and my W key is no longer responding. I've restarted and also shut down and restarted. Still not working. Might WoW have caused this issue somehow or is my W key just broken? Has anyone else experienced this issue before? Any help would be greatly appreciated because if it's something I can fix, I'd love to do that before taking it in to the Apple Store. ThnaksRhothren4 Aug 25
Aug 25 Error #108 (0x8510006c) GF's not too tech savy but she's having an issue suddenly come up with battle.net where it gives this issue when ever she goes to launch the game. On top of that BLZBNTAGT00000840 error is happening too, she's running a repair now and it's about a 3rd of the way down the bar. I'm the more techy one out of the two of us hence why im posting about it.Hsianji0 Aug 25
Aug 21 New macr, game recommended graphic settings Just bought a new macbook air the cheapest one and the game has me at a recommended setting of 2 / 10. its the i5 proc / integrated 6000 / 128 mb / 8 gb 1600mhz / 1.8 turbo boost to 2.9 mhzSathyr4 Aug 21
Aug 16 Blizzard app wont connect Blizzard App won't connect, i have tried the suggestion of turning off proxies to no avail. Any other suggestions?Mäteba1 Aug 16
Aug 16 Connecting my new MacBook Pro to a monitor hello guys. I have a quick question if I may. I have the new macbbok pro with toucher running 4GB video card and 16GB ram. I was thinking to buy an external monitor. I researched it quite a bit, and found that for my price point the Dell U2718Q would be a good match. I was just curious though on a few things: 1) Will wow even play at such a high resolution? 2) Can I use the connectors in the back of the monitor (usb, audio out, HDMI, ethernet etc...) for my MacBook? 3) if the monitor has a display port will it be plug and play? Thanks for any help/advise Cheers, Vader--))Vade1 Aug 16
Aug 16 7 fps?? OK, whatever update that took place just lowered my frame rate to 7 fps, any idea on what's going on? Mac obviously, worked great yesterday until today; specs below: Mac Pro (Early 2008) Processor 2 x 3 GHz Quad-Core Intel Xeon Memory 32 GB 800 MHz DDR2 FB-DIMM Graphics NVIDIA GeForce GTZ 760 4096 MB Any help appreciated, thanks in advance..Valgorys1 Aug 16
Aug 16 Keep getting DC in random BG... macbook pro. i have no lag issue or any framerate issue, but i keep getting dc when i am doing alot of damage, even in 1v1 as demon hunter, so when i log back in and i m dead. So yea, its annoying AF, anyone have this issue? Been happening in 7.2.5, and i disabled all 3rd party addon, any clue?Yukariki0 Aug 16
Aug 14 No World Of Warcraft Folder or Launcher? I'm trying to add addons but I can't because there's no WOW launcher or folder. All there is, is the battle net launcher.Slitherr3 Aug 14
Aug 13 Mac F Keys-Set normal-not working in WOW I play WOW Mac but I have had a frustrating issue with the F keys . All posts I can find on the subject are laptop users who fail to set the F keys to normal function. I can find nothing on my specific issue. As implied above, I am fully away of needing to set the F Keys to normal function in the OS system settings. In WOW the F keys do bind but do NOT work in the game. It is very odd that the F keys do work in other games. This has plagued me since I began playing WOW and kills my PVP ability. No matter which version, reinstall, a fresh login profile within Mac - nothing works. I even did a clean OS install before restoring my Time Machine backup just to see if some kernel extension was causing an issue. No joy. Is this a know issue on Mac perhaps? I simply want the second row of combat functions bound to the F keys... I also noticed that WOW would not use any functions bound to my middle mouse button. Again, the function I wanted binds in the WOW settings and detects the key/button but WOW will not preform the action in game. Any suggestions would be greatly appriciated.Nethuns1 Aug 13
Aug 13 MacBookPro Retina If your a Retina user, you are completely forgotten by blizzard developpers : Bad graphics performences high heat on your processor long time loading screens well, let's see , there are many other games ...Boomchack3 Aug 13
Aug 12 Insane Lag at Emerald Dream I've been having extreme lag at emerald dream since the weekly reset. - Is this latency happening only during the usual "raid hours"? (Between 20:00 and 0:00 CEST) Ever since the last reset (august 8th) I’ve been having insane lag, it is random (can happen with anything and at anytime) - If not, at what times does it happen? Anytime - Can you provide us a list of addons that you're using during the issue? ElvUI, DBM, angry assignments, RClootCouncil but I have tried to play without addons - Are you especifically in raid when this is happening or doing other things? Doing anything - City/country Cali, Colombia - Internet provider Movistar - Connection type (Fiber, ADSL...) ADSL - Time and date when the issue started August 8th - Short description of the issue and symptoms Insane lag, up to 3400ms usually around 1400ms - Pathping created during the issue. Guide: battle.net/support/article/7871 Pinging 24.105.62.129 with 64 bytes of data: Reply from 24.105.62.129: bytes=64 time=131 TTL=243 seq=1 Reply from 24.105.62.129: bytes=64 time=131 TTL=243 seq=2 Reply from 24.105.62.129: bytes=64 time=131 TTL=243 seq=3 Reply from 24.105.62.129: bytes=64 time=131 TTL=243 seq=4 Ping statistics for 24.105.62.129 Packets: Sent = 4, Received = 4, Lost = 0 (0% loss) Approximate round trip times in milliseconds: Minimum = 131, Maximum = 131, Average = 131 - (Very important) Traceroute created during the issue. Guide: battle.net/support/article/7870 Tracing route to 24.105.62.129 over a maximum of 20 hops 1 3ms 1ms 1ms 192.168.1.1 2 24ms 21ms 21ms 10.7.96.142 3 310ms 18ms 18ms 10.7.96.141 4 * * * Request timed out. 5 44ms 43ms 46ms 176.52.253.234 6 95ms 96ms 95ms 94.142.117.11 7 * * * Request timed out. 8 * * * Request timed out. 9 98ms 97ms 97ms 4.16.176.198 10 * 172ms 172ms 37.244.8.33 11 * * * Request timed out. 12 * * * Request timed out. 13 175ms 172ms 173ms 37.244.1.103 14 130ms 130ms 130ms 24.105.62.129 Trace complete. - (Very important) MTR test from Looking Glass. Please only check the MTR test, we don't need the traceroute and ping from Looking Glass. Guide: battle.net/support/article/34785 MTR: Start: Fri Aug 11 21:17:15 2017 HOST: Blizzard Loss% Snt Last Avg Best Wrst StDev 1.|-- 24.105.30.3 0.0% 10 0.5 0.6 0.5 0.9 0.0 2.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0 3.|-- 37.244.0.102 0.0% 10 1.2 1.3 1.2 1.3 0.0 4.|-- 37.244.0.34 0.0% 10 1.2 1.2 1.1 1.3 0.0 5.|-- xe-9-3-0.edge2.LosAngeles9.Level3.net 0.0% 10 0.9 0.9 0.8 1.9 0.0 6.|-- ae-1-3.edge1.SanJose2.Level3.net 0.0% 10 11.4 11.5 11.4 12.4 0.0 7.|-- 4.59.0.226 0.0% 10 11.4 11.4 11.4 11.7 0.0 8.|-- 213.140.43.59 0.0% 10 119.4 118.9 115.5 122.1 2.0 9.|-- 5.53.3.190 0.0% 10 115.4 115.4 115.4 115.7 0.0 10.|-- 84.16.11.235 90.0% 10 9521. 9521. 9521. 9521. 0.0 11.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0 12.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0 13.|-- 186.117.189.240 0.0% 10 157.8 157.9 157.6 158.2 0.0 11/08/2017 21:17:15 UTC -------------------- MTR: Start: Fri Aug 11 21:17:15 2017 HOST: Blizzard Loss% Snt Last Avg Best Wrst StDev 1.|-- 24.105.30.3 0.0% 10 0.4 0.5 0.4 0.8 0.0 2.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0 3.|-- 37.244.0.102 0.0% 10 1.0 1.0 0.9 1.2 0.0 4.|-- 37.244.0.34 0.0% 10 1.1 1.1 1.0 1.2 0.0 5.|-- xe-9-3-0.edge2.LosAngeles9.Level3.net 0.0% 10 0.9 0.9 0.8 1.6 0.0 6.|-- ae-1-3.edge1.SanJose2.Level3.net 0.0% 10 11.3 11.4 11.3 11.8 0.0 7.|-- 4.59.0.226 0.0% 10 11.4 11.5 11.4 12.1 0.0 8.|-- 213.140.43.59 0.0% 10 118.8 118.9 115.3 122.7 2.2 9.|-- 5.53.3.190 0.0% 10 115.3 115.5 115.2 117.0 0.5 10.|-- 84.16.11.235 90.0% 10 9520. 9520. 9520. 9520. 0.0 11.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0 12.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0 13.|-- 186.117.189.240 0.0% 10 157.5 157.7 157.4 158.0 0.0 11/08/2017 21:17:15 UTC -------------------- MTR: Start: Fri Aug 11 21:17:15 2017 HOST: Blizzard Loss% Snt Last Avg Best Wrst StDev 1.|-- Blizzard 0.0% 10 0.4 0.4 0.4 0.5 0.0 2.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0 3.|-- 37.244.1.102 0.0% 10 3.0 2.9 2.7 3.0 0.0 4.|-- 37.244.1.34 0.0% 10 5.1 3.6 2.7 8.9 2.0 5.|-- xe-11-3-0.edge4.Chicago3.Level3.net 0.0% 10 2.1 2.1 2.0 2.3 0.0 6.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0 7.|-- 213.140.53.132 0.0% 10 22.0 22.0 22.0 22.4 0.0 8.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0 9.|-- 213.140.36.155 30.0% 10 95.9 92.8 89.5 95.9 2.1 10.|-- 5.53.3.190 20.0% 10 135.9 135.9 135.8 136.1 0.0 11.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0 12.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0 13.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0 14.|-- 186.117.189.240 0.0% 10 178.4 178.5 178.0 179.0 0.0 11/08/2017 21:17:15 UTC -------------------- MTR: Start: Fri Aug 11 21:17:15 2017 HOST: Blizzard Loss% Snt Last Avg Best Wrst StDev 1.|-- Blizzard 0.0% 10 0.4 0.4 0.4 0.5 0.0 2.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0 3.|-- 37.244.1.102 0.0% 10 2.8 2.8 2.7 2.9 0.0 4.|-- 37.244.1.34 0.0% 10 2.7 2.8 2.7 3.0 0.0 5.|-- xe-11-3-0.edge4.Chicago3.Level3.net 0.0% 10 2.0 2.0 2.0 2.1 0.0 6.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0 7.|-- 213.140.53.132 0.0% 10 22.0 22.1 21.9 23.6 0.3 8.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0 9.|-- 213.140.36.155 20.0% 10 95.5 94.5 90.2 96.9 2.4 10.|-- 5.53.3.190 0.0% 10 136.0 135.9 135.8 136.2 0.0 11.|-- 84.16.11.235 90.0% 10 9382. 9382. 9382. 9382. 0.0 12.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0 13.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0 14.|-- 186.117.189.240 20.0% 10 178.6 178.9 178.3 179.6 0.0 11/08/2017 21:17:15 UTC --------------------Flyingicarus0 Aug 12
Aug 12 Graphic Settings for Legion Coming from Mac Pro 5,1, GTX 980, 10.11.5... Obviously, using Metal. Everything is maxxed EXCEPT I turn AA off (tried it, too blurry for my taste) and I set Shadows to Good. Have not run this extensively, patch tomorrow so gotta log some serious hours to see if my spec is viable (on first blush, down close to ~20k dps)... far as I know, Shadows & AA are the 2 biggest drags on fps. Not sure about the Texture filtering (maxxed @ 16x...). VERY limited time seems to be showing me my Garrison fps is running 10 to sometimes 20 fps more than 6.x live.Brightbrown4 Aug 12
Aug 12 Can't Find .MPQ Files on Mac Hello, I need help finding all of my .MPQ files. I am confused since all of the videos i have watched went like this; Applications/Wow/Data/Cache. However, after i click Data, there is no Cache folder. So then i searched the .MPQ tag for the WoW folder but no .MPQ files came up. Did Blizzard undergo a change, getting rid of .MPQ files? or am i doing something wrong or don't have something downloaded? I've also searched for alternatives for .MPQ files that may have switched but i couldn't find any threads. Please help me out and tell me what i'm doing wrong. It's hard enough playing on a mac. Any help or insight would be greatly appreciated. ThanksSwish3 Aug 12
Aug 11 Long load screens I need help with my long load screens, I've changed the critical load thing to 0, as was suggested somewhere else, I've changed a few other things, no addons... These load screens are ridiculous! I can't load into an arena until after it's already begun and my team will ultimately lose because I can't catch up. I've been kicked out of dungeons for not loading in fast enough, it's getting ridiculous. Any help is much appreciated.Sapid0 Aug 11
Aug 11 Huge GUI I came online and my entire GUI (action bars, mini-map, quest log, chat) were huge. Everything is pixelated in-game too, but not the GUI. The GUI was just huge. I've already tried everything I could in the settings. Nothing changes how the graphics look...like, at all. Are there any other people experiencing this? Please help!Adaah3 Aug 11
Aug 10 Metal option missing Hi. I switched from Metal to Open GL a while ago. Had been having load screen problems. Wanted to try switching back, but there's no Metal option anymore. Any idea where it went? I'm still running OS 10.11.6, GTX970. I think it should be there.Syrelliia5 Aug 10
Aug 10 Keyboard Stops Working In The Middle Of Raids I have a Steelseries Apex 350 gaming keyboard. It was plugged in to a USB hub with 3 inputs, which was plugged into my mac via a USB 2.0 to USB-C dongle. The other 2 USB ports on the hub were filled with my Steelseries Rival 500 mouse and Steelseries Siberia 800 headset. My keyboard would stop working frequently, when this happened, my mouse would stop working, and also the trackpad on my macbook would become unresponsive. I since moved my keyboard to another USB-C port on my macbook via a USB 2.0 to USB-C dongle. The keyboard still stops working randomly usually in a progression boss fight, which my guild leader loves. When this happens, the keyboard is still being illuminated, so the power isn't cutting off. Also, I can switch the keyboard to another USB-C port on my computer and it somewhat starts working again, EXCEPT for the extra macro buttons that are the core reason for having an Apex 350. AFTER my keyboard becomes unresponsive, and I move it, World of Warcraft freezes my computer when I 'Exit Game' or Alt+Tab out of the client. I then must hold down the power button on my Mac and force shut down it. This is very frustrating please help. Model Name: MacBook Pro Model Identifier: MacBookPro13,3 Processor Name: Intel Core i7 Processor Speed: 2.9 GHz Number of Processors: 1 Total Number of Cores: 4 L2 Cache (per Core): 256 KB L3 Cache: 8 MB Memory: 16 GB Boot ROM Version: MBP133.0226.B08 SMC Version (system): 2.38f6 Hardware UUID: DA920704-D077-5DA6-8B05-50534048C226 System Version: macOS 10.12.2 (16C67) Kernel Version: Darwin 16.3.0 Boot Volume: Macintosh HD Boot Mode: Normal Secure Virtual Memory: Enabled System Integrity Protection: Enabled Time since boot: 12:38 Intel HD Graphics 530: Chipset Model: Intel HD Graphics 530 Type: GPU Bus: Built-In VRAM (Dynamic, Max): 1536 MB Vendor: Intel (0x8086) Device ID: 0x191b Revision ID: 0x0006 Automatic Graphics Switching: Supported gMux Version: 4.0.29 [3.2.8] Metal: Supported Displays: Color LCD: Display Type: Retina LCD Resolution: 2880 x 1800 Retina Retina: Yes Pixel Depth: 32-Bit Color (ARGB8888) Main Display: Yes Mirror: Off Online: Yes Automatically Adjust Brightness: Yes Built-In: Yes Radeon Pro 460: Chipset Model: AMD Radeon Pro 460 Type: GPU Bus: PCIe PCIe Lane Width: x8 VRAM (Total): 4096 MB Vendor: ATI (0x1002) Device ID: 0x67ef Revision ID: 0x00c0 ROM Revision: 113-C980AF-908 Automatic Graphics Switching: Supported gMux Version: 4.0.29 [3.2.8] EFI Driver Version: 01.00.908 Metal: SupportedSkurjic1 Aug 10
Aug 9 G502 gaming mouse Logitech g502 I just purchased my first gaming mouse for my Mac air. I am trying to figure out how to get the buttons to work. Ex- I set up walk foward and backward on the two side buttons and it did not work. Can anyone guide me to the proper place to configure this. Thank you so much.Bellalilac0 Aug 9
Aug 9 Mac help needed Just spent all day restoring my friends mac with a clean OSX install and reinstalled WoW and he's got literally 4 minute load screens every time he zones. It's a late 2013 Mac desktop with the same specs (+ a better video card) than my 2013 mac laptop which doesn't have the issue. I figured maybe he's not tech savvy and had butchered some settings, got an infection, etc, but a clean install of the OS, battle.net client, and WoW (without any addons) didn't solve the issue. Need advice on what to try next! Thanks in advance.Lawlidari7 Aug 9
Aug 9 Character gets stuck spinning Hello, Starting after patch 6.1, I have noticed an issue where my character will be stuck in a constant spin loop after pressing one of the turn direction keys. I have turn left/right bound to A/left arrow and D/right arrow respectively. I have noticed this issue occurring after pressing either the letter keys or the arrow keys on my keyboard. I don't know if this is related to 6.1, but I did not experience this issue before Tuesday. Mac OS X 10.10.2 I also use the Logitech G600 MMO mouse and have the Logitech Gaming Software installed. I'm not sure if this could be causing any issues but I used it for a couple months prior and never had any issues. But I noticed that this happens when using the keyboard to turn (which is the iMac Bluetooth keyboard that came with the computer). I'm not sure what I've done to stop my character from spinning, it happened last night in my raid and I just started randomly pressing/clicking buttons to make it go away. This morning it happened in my garrison after pressing the right arrow key on my keyboard.Cade8 Aug 9
Aug 8 Frequently disconnecting Every since yesterday for some reason I'm having a lot of problems with disconnecting. Never had a problem before with this but it kind of came out of no where and now i get booted every 5-10 minutes of being in game. Any suggestions/solutions for this?? Thank you.Alastõr0 Aug 8
Aug 8 Playing in bootcamp? Like most of you, the update to metal improved performance drastically, until 7.2.5 when the game became extremely clunky. I have updated nVidia and OS as they come available and reset my PRAM regularly. I am, of course, open to any other suggestions for performance improvement. With that said, has anyone tried running WoW in bootcamp with the same add-on setup as your macOS install? I feel like this would be a good test to determine if the issues are macOS related or hardware related.. I'm just curious, I might set this up today and test it out..Coberne2 Aug 8
Aug 7 /reload ui is anyone else having problems with the command /reload ui. where some or all your spells icon disappear? Astis25 Aug 7
Aug 7 Razer Nostromo I recently bought a new iMac and since it is running OS 10.7 Lion my old n52te is now incompatible. I can't imagine playing without my gamepad at this point so I was thinking of purchasing the replacement Razer Nostromo. However, the current Razer driver (from Sept 2011) officially supports 10.5 and 10.6. However, Razer states that the driver is fully functional with 10.7 but may have a few glitches... ... Can anyone confirm that the Nostromo and current drivers function with OS 10.7 Lion before I go fork out the cash for a replacement device?Vadya16 Aug 7
Aug 6 iMac and WoW issues Okay, so I've purchased a new iMac (Retina 5k, 27 inch, 3.2 GHz intel core i5, 8GB RAM) Now let me preface this by saying that I've had problems with this computer since a few days after I bought it. I took it back to the Apple retailer (not the official Apple Store but an authorised Apple dealer), they performed diagnostics on it and insisted that everything was working "fine" and as intended. I've been having a number of issues with it but the ones that have also affected my game play are the display issues, like glitches, screen artefacts, blocks of unloaded graphics (like actual squares in-game that don't display game graphics but are black or transparent glitchy squares / blocks). There are also frequent disconnects as well as flickering of the question marks or exclamation marks above an NPC's head. Sometimes they don't show at all. Is this normal or a software / hardware issue? Apple retailer insists this Mac is "fine" and that "nothing is wrong with it". And yet I'm still I'm still having all these issues. I'm not necessarily expecting a response or resolution to these issues. Rather, I'm just giving you guys a heads up so you can work with the Apple / Mac department and be aware of these issues. Thank you for your time.Feenimartini8 Aug 6
Aug 6 crashing on launcher and login Launcher won't update and game auto disconnects when I try to log I just purchased this Mac book pro late 2013 i7 running Sierra I fully erased the whole Mac and did a fresh install on the os. When I tried to install the game through the client I get a few different errors and also when I try to log in it just auto disconnect me. BLZBNTAGT00000BB8 is the error I get when I try to update also the update is stuck at about 50%. Im a pc guy this is my first Mac so I'm lost and would appreciate any help you guys could give me thanks in advance.Bobbysmurda1 Aug 6
Aug 3 Mac State of the Art Hi! Been a long time since I played WoW on my Mac (multiple years) and with my 2017 MBP, and an eGPU in the future, I am checking it out. It's not very smooth, unfortunately. On 10.12.6, I can't get WoW to match my screen resolution. All I get are lower FPS. I am using Metal, but all I get is just slower and slower peformance, no extra actual resolution. Command-tabbing works, but is very slow compared to Windows. It seems to be changing the display resolution. I have tried leaving the mac in 1680x1050 and the game in 1650x1050. Why don't these resolutions match? I have tried lowering my screen to 1440x900 but that doesn't seem to affect wow. I have tried various defaults settings in the forums, but nothing seems to help. The performance on this laptop is not as good as the 860m in my 2.5 year old PC Alienware laptop. Apple frustrates me so. Is this really the Mac State of the Art? Am I foolish to think an eGPU is going to make this a viable platform?Whelma2 Aug 3
Aug 3 Tries do DL update and keeps crashing. Every few mins my wow client keeps crashing and the game does a split second update and just lags out the client. Any help?Jaxthrax0 Aug 3
Aug 2 wow51900323 error on load wow51900323 error on load, I can't switch servers. This started when I switched servers from area52 to stormrage and now I can't login to the game. As soon as I see the retrieving servers the games exits to the login screen.Screwdy1 Aug 2
Aug 2 MAC INGAME STORE PROB SOLUTION I could buy NOTHING via ingame store. Others in my household could. I decided this must be an Apple problem. I searched. Found this page on their official community site. I followed the steps. AND IT WORKED!!! Blizzard customer support has been trying to help me patiently for quite a while. THIS IS THE ANSWER for people running Sierra or newer OS on MAC: https://support.apple.com/en-us/HT203538Tynaqua0 Aug 2
Aug 2 Latest Patch ate my frame-rate Went from 50-60 fps on a iMac Retina 4k 21.5 Late 2015 3.3 Ghz Intel Core i7 with the crappy intel Iris Pro Graphics 6200 1536 MB to 20 -25 fps with the last patch. 20 to 25 F. P. friction' S. Everything was set at "3" the suggested Wow graphics setting. WTF Bliz? <edit: forgot to put what fps fell to.>Chagas2 Aug 2
Aug 2 Wow crashes on load OSX 10.11.6 machine is a Mac Pro (early 2008), with a GTX 680. 28GB of RAM and around 500 GB of drive space free. When I launch WoW, the only console log message is this: Aug 2 11:12:39 Durandal kernel[0]: World of Warcraf[651] triggered unnest of range 0x7fff8b400000->0x7fff8b600000 of DYLD shared region in VM map 0xe5afc52fe99290b7. While not abnormal for debuggers, this increases system memory footprint until the target exits. followed by: Aug 2 11:12:42 Durandal WindowServer[217]: Untrusted client (pid=651) attempted to set debug options. The game just vanishes from the dock, no error dialog. This is launching from the battle.net application. Launching from the game directory gives the same behavior. I have zapped NVRAM and disabled the nvidia web driver, same result. I haven't played in a few months and just re-upped my subscription, so no clue when this may have started. No files are in the /World of Warcraft/Errors/ directory.Rheus1 Aug 2
Aug 1 5K iMac overheating on macOS 10.12.6 Ever since I installed Sierra 10.12.6 my 5K iMac (late 2014) is gong to sleep at times while running World of Warcraft. Even with SMCfancontrol on, which used to cool the system off enough to run the game. What did Apple do to macOS Sierra 10.12.6 that is causing this overheating? The game ran fine before I updated.Forumtard1 Aug 1
Aug 1 Getting DC'd upon login After 7.2.5, I've been having trouble logging into the game. As soon as I get to the character select screen, it disconnects me with a Wow 51900319 error. If I spam the enter key before the character select screen, I am able to log in (sometimes). There are days in which I cannot log in at all. Deleting Cache, Interface, and WTF folders used to work reliably, but it doesn't anymore. Sometimes it works and most of the time it doesn't. The times in which I can log in seem completely random with or without deleting or keeping my folders. Flushing my DNS is a solution I've seen on here, but has never worked for me. I've seen others have this issues and would like to see it resolved. If there are any solutions anyone can provided me it would be much appreciated.Relentus3 Aug 1
Jul 31 PSA: macOS High Sierra Public Beta Live Has anyone tried WoW yet? If it works I may not go through the hassle of making a second bootable clone. Went ahead and kicked off the download anyway, though.Korvac12 Jul 31