Bug Report

Nov 2, 2010 Welcome to the Bug Report Forums! Welcome to the Bug Report forum! The purpose of this forum is primarily to collect issue reports on the Live version of the game. We greatly appreciate our customers helping us to find issues with the game. As such, this forum is one of your best methods for making us aware of these issues. Community forums work best when participants treat their fellow posters with respect and courtesy, so we ask that you take the time to read through the forum Code of Conduct before posting. Important Reminders: Search The search function at the top of the World of Warcraft community site is extremely effective and robust. Before you create a new forum topic, please be use it to search for similar topics, blog posts, or web pages that may contain the answer for which you are looking. Making a new thread on an existing subject can result in your thread being deleted or, if you continue to re-post the same content, the loss of your forum privileges for spamming. Rating The forum rating system can be used to promote positive discussion, demote unhelpful comments, and even report posts that violate the forum Code of Conduct. By hovering over a post you'll be presented with several options, including a "thumbs up" (Like) and a "thumbs down" (Dislike) icon. Clicking the "thumbs up" icon will rate the post up. If enough people like a post, it will gain a Highly Rated status and appear at the top of related search results. Highly Rated posts will also have a highlighted background. Clicking the "thumbs down" icon will expand a drop-down menu which will include "Dislike," "Trolling, "Spam" and "Report" options. "Dislike" will rate the post down. If enough people dislike a post, it will be darkened, and with a lot of dislikes it will be hidden completely. You can also quickly report a post as trolling or spam, or use the report function to fill out a more comprehensive description of a violation. Please note that you can only rate each post once. Use your power wisely to help foster a positive and helpful forum community. Have fun posting on these forums, and good luck with your adventures in Azeroth!Ujumqin3 Nov 2, 2010
Jan 17, 2014 Bug Report FAQ Hey Everybody! In an effort to reduce the number of sticky threads we have active, I'm creating this thread to cover a lot of common questions and issues that related to the Bug Reports forum. Notice: With each new patch changes are made to the blizzard UI that can break third party UI mods and cause any number of problems in the client. Before you report a bug, please disable (or delete) all of your mods and test the situation again. If the issue does not happen without mods installed then it is not a WoW bug and you should contact the mod creator for further assistance. -------- Commonly Reported Issues That Are Not Bugs. There are many issues that are repeatedly reported in this forum that are not considered bugs and should not be posted here in this forum. Please check this list before making a new post in this forum. Many issues that appear to be bugs are actually intended functionality or should be reported in other places. 1. Realms are down, laggy or crashing. 2. Exploits, Cheats and Hacks. 3. Forum Avatar or Character Armory aren't updated 4. Problems with the guild UI when you have more than 500 players in the guild. 5. Haste effects do not apply the correct amount of casting/attack increase. 6. “Impossible” simultaneous actions. 7. No experience, loot or quest credit for mobs killed exclusively by pets or totems. 8. Counterspell/Kick locks down unexpected spells. 9. Website issues 1. Realms are down or crashing. Example: Players cannot get past “Authenticating” or the Hyjal Realm is not currently online. Blizzard Technicians continually monitor all of our realms and work to resolve issues as quickly as possible. QA does not have information about realm status. Information regarding realm status can be viewed at the Realm Status Forum http://us.battle.net/wow/en/forum/1011700/ 2. Exploits, Cheats and Hacks. Example: Several players are using cheats to win PVP. All reports of exploits, cheats, hacks or the players who are using them should be reported via the in game GM reporting tool or via our web-form at https://us.battle.net/support/en/games/wow 3. Forum Avatar or Character Armory is outdated Example: In-game character is level 70, forum avatar is level 63. The Forum information is not updated in real time, it can often take days or weeks for this information to update. This is especially true if your characters recently changed realms, or were a part of a realm-merge. 4. Problems with the guild UI when you have more than 500 players in the guild. Example: Characters do not show up on the guild roster after 500. The guild UI is intentionally capped at 500 members and may act unpredictably when a guild exceeds this size. We do not limit guild membership to 500 but recommend not exceeding it. 5. Haste effects do not apply the correct amount of casting/attack increase. Example: 20% haste only increases cast speed by 17% The formula for hast effects is: NEW_SPEED = OLD_SPEED / (1 + HASTE_PERCENT) This can be a bit confusing, but it assures that no amount of +haste effects will result in zero or negative attack or cast speed. 6. “Impossible” simultaneous actions. Examples: Rogue Vanish being broken by attacks, Two mages polymorphing each other, Paladin Divine Shield being dispelled as it is cast. Because of the Client-Server nature of the game it is possible for two mutually exclusive actions to occur at the same time resulting in some unexpected behavior. Although efforts are made to minimize these situations they will still happen on occasion. 7. No experience, loot or quest credit for mobs killed exclusively by pets or totems. Example: A shaman uses Fire Nova Totem to kill several quest NPCs and gets no credit. This is an intended behavior, a player must do damage to an NPC for it to give credit. 8. Counterspell/Kick locks down unexpected spells. Example: When kicked while casting a Healing spell, priest discipline spells are also locked out. Counterspell effects lock out schools of magic not trees. Discipline is a spell tree which includes many holy spells. 9. Unable to view items on armory, or character not found The Bug Report forums are only for in-game bugs or issues within World of Warcraft. For any issues with our support pages or websites, please visit the appropriate forum at http://us.battle.net/wow/en/forum/1025938/Zorbrix1 Jan 17, 2014
Jan 29, 2011 Do Not Make Multiple Bug List Posts Greetings Bug Report Forums, While this rule is listed in our bug guidelines post I wanted to stress the point. http://us.battle.net/wow/en/forum/topic/933154110 ... The way our system is currently structured we consider each thread its own issue and it gets researched accordingly. When we get list posts it bogs us down and they frequently contain a number of issues that have already been addressed in other threads. There are exceptions, such as the Quest Typo Megathread, but those are at my discretion. Please search the bugs that you find, the less threads about the same issues helps us immensely. Thanks again for all your help and all your reports.Sapperwix0 Jan 29, 2011
Feb 26, 2015 Information to Include in Bug Reports Hi Everybody, It's really important to include specific details when reporting an issue you're experiencing. Who - Character Name What - The problem you encountered Where - Realm Name + Location out in the world (zone, raid, BG, etc) When - Roughly when the issue encountered, or if an ongoing issue when it first started happening. How - Any steps you took to reproduce the issue Without this information, we often have to guess at what happened, or request more information from you - both of which slow down the process or lead to un-reproducible reports.Zorbrix0 Feb 26, 2015
2h Introducing Itzali, the new QA Blue Poster! Hello Friends! Please join me in welcoming Itzali to the Bug Report forum! She'll be taking over for me as the main Quality Assurance representative for the PTR, Beta and WoW Bug Report forums. Please show her the same kindness, patience and helpfulness that you've showed me over the last couple of years and I'm sure she'll do a fantastic job making WoW a great experience for everyone! Unfortunately, unlike my predecessor Zorbrix, I will be riding off into the sunset (soon). I've accepted a position with the Overwatch team and will be starting a new career adventure once BfA is released Live. It has been an absolutely amazing experience working with all of you and the WoW Development Team through three expansions. This will always be my first home in the game industry and the amount of passion, care and skill I've seen from this community has never ceased to both humble and amaze me. Thank you for always putting up with me (especially when I went missing), and always striving to make this game amazing for everyone!Arvaanas8 2h
2d Legion Typo & Grammatical Error Megathread Rather than making a single thread for every typo please post your typos and grammatical errors in this megathread. QA will regularly monitor this thread and document the bugs internally. There won't be a whole lot of communication in this thread but rest assured we're reading every post. If you're referencing a line of dialogue, make sure the include the NPC's name who is talking, and any relevant quest/dungeon/zone information as well.Zorbrix487 2d
3d 8.0.1 Known Issues List - 7/17/2018 Hello all, Below is a list of known issues for patch 8.0.1. Please note that this list is not a complete depiction of what we're aware of, but a sampling of issues we believe players may encounter more often. We'll try to keep this updated with trending issues when possible. General Mounts: Gladiator's Proto-Drakes do not display information on how to obtain mounts in journal. Sometimes when summoning a player as they change zones, the summon prompt will not appear.Stat & Spell Squish Impacts There are multiple issues with legacy spells & monsters scaling incorrectly.Dungeon and Raid Legacy Loot: Many raid creatures no longer drop gold. Highmaul: Highmaul bosses are not dropping the appropriate amount of gold when the raid is set to mythic. Dungeon Journal - Baradin Hold: There exists an option to view Baradin Hold in 10/25 man Heroic even though the difficulty does not exist. A Lua error may occur if you try viewing the dungeon journal from the bonus roll prompt while outside of the instance.Communities/Guilds/Groups/UI Communities will reference "Starter Edition" accounts as "Veteran Trial". Guild: Inviting players who are currently in your group to a guild may produce an assertion. Opening the Character Pane after equipping a newly acquired item on a character may result in a crash. Looting the corpse after a boss encounter while in a group may produce an assertion. Communities: Blank spaces will appear in Guild rosters if players have not logged in for multiple years. Players may be unable to whisper cross realm when selecting whisper from Communities UI.Compatibility DX12: Intel PSO caching issue with Intel unreleased driver. DX12: Crash may occur when game uses more GPU Memory than hardware allows. Performance on some GPUs while using DX12 is lower than DX11.Itzali0 3d
Sep 6, 2016 Legion Companion App Known Issues Greetings all, Below is a list of known issues we have for the WoW Legion Companion App. Please note that this list is not complete with every issue we're aware of, but a sample of bugs that we believe will be most visible to players. Social Guild members may appear to be online while using the app. Characters logged into the app can be sent whispers. (App users will not receive messages.) Connection & Performance Device Auto-lock may cause a disconnect and require re-authentication. The app may hang for 5-10 seconds when resuming from a minimized state. Locking the device or losing network connection while logging in may reuqire a full restart for subsequent login attempts. Double clicking the cancel button while logging into a character may cause a disconnect. Users who lock their device while using the app may disconnect themselves from the WoW Client after unlocking it and Auto-reconnect activates. Login button may fail to display text. Display Mission Screen - Available and In-Progress Mission tabs may display scrambled text at times. On screen keyboards may hide input boxes on the credential screen when using smaller devices.Arvaanas0 Sep 6, 2016
Nov 2, 2010 Bug Forums Guidelines Please be advised that this is not a discussion forum. This forum is a direct line of communication to Blizzard Entertainment's Quality Assurance Department to report issues. Unless a moderator asks for more information, all the critical information of a post should be contained in the subject and first post. Every post will be responded to in some fashion before being locked. When a thread is locked, it means we have sufficient information on the issue and won't require any further assistance. The stickies at the top of the Bug Report Forum contain valuable information to assist you. Please read them before doing anything. Invalid Posts Since we are strictly interested in issue reports on this forum, the following threads are likely to be deleted immediately: 1. Discussion threads (What do you all think?) 2. Invalid issue reports 3. Feedback / Suggestion threads. 4. Posts requesting information on the game. 5. Posts made on other forums (Don't spam.) 6. "Accomplishment" threads, threads to advertise screenshots unrelated to bug reports, and other "This happened on the server" posts 7. Posts requesting status updates on existing issues. Bug Reporting Guidelines o If you believe you have encountered a bug and it is preventing your character from progressing through content, preventing game play, a Game Master may be able to help. o State if custom UI mods are being used. Try and test bugs with NO UI MODS INSTALLED. o Supply screenshots where applicable. o Provide as much information as possible, give full names of NPCs, abilities or locations that are involved in the bug. Give ability descriptions as well. *DO NOT ASSUME* that the QA person on duty knows what you are talking about. o Use proper English, do not use slang, abbreviations or other unclear language when describing the issue. We can not address bug reports that we do not understand. o Create a single thread for each issue, lists of bugs are difficult to track and respond to, if you have multiple bug reports please verify that there are not already threads on them and then post them each in their own thread. Creating a Bug Thread When reporting a bug, we would like you to take the time and search the forum to see if your issue is already reported. While we won't delete duplicate reports, it will save us time if you know the issue is already posted and do not repost it. Using keywords (such as a unique element of a crash log or an ability name) is a good way to find threads. If you haven't found anything, start a new thread with your issue and put [BUG] in the subject while being as descriptive as possible. Additionally, if you have multiple issues, separate them into different threads. Unique bugs should get unique threads. Try to include steps to reproduce your problem. Be succinct. Leave out any opinions on the problem and focus on how best to tell us about it to help resolve the issue.Ujumqin2 Nov 2, 2010
1m Barn Work Orders Broken Title, really. You can't start work orders in your garrison barn. I have a ton of caged mighty wolves I would appreciate being able to turn into Sumptuous Fur. The trap and caged animals are still part of the game, so I'm ASSUMING it's a bug that we can't put in work orders. This is the main source of Sumptuous Fur (And as such, Hexweave Bags) in the game, so this really needs to be fixed.Maizou0 1m
1m Legacy loot mode bugged? Dropping 1 piece atm in mythic blackrockChocolateræn7 1m
2m Garrison barn cannot accept work orders I cannot place work orders for the barn in the garrison. It's not even an option when you talk to homer. He explains what the cages do but you can't place an order.Gaalaas7 2m
3m Logging in to Game Server --> Disconnected I'm stuck at Logging in to Game Server and then keep getting disconnected. Cannot log into the game.Hodør42 3m
3m Missing Officer Chat Officer chat for my guild appears to be missing. We type under officer chat and the text doesn't show up anywhere to read.Nitefire3 3m
7m Warmode Grouping with Non Warmode Its allowing us to group when finding a group say for an invasion but you cant see any of your group when entering the instance. Also, when in warmode the instances arent resetting. I entered an invasion point and I see the boss's corpse but it never resets when I'm in warmode.Seniorslappy0 7m
8m Unseen Influence quest bug? I'm on the quest Unseen Influence (post pre-patch) doing the TJ dailies and it says unable to look the fel-corrupted quest items....stuck on the quest at 2/10, addons disabled EDIT: Seems to be okay looting from rares, just not from chests....will keep updated. EDIT 2: Yeah can't loot them from chests in TJ....guess I should just not loot them til it's fixed since they're still disappearing from my map q.qFreddíe2 8m
10m Their Dying Breaths Playing catch up with some alts and this quest is apparently bugged. Cant interact with one of the mana drained welps.Pooryorick2 10m
12m Music for the Credits? There's a bug where some Credits for certain expansion packs are playing the incorrect music like the TBC Credits is playing Thunder Bluff music while WotLK Credits is playing Gnomeregan music.Lüxadin1 12m
14m Feral cant use combo points I seem to be able to generate combo points but then cant use any finishers. This happened twice during one fight against Argus for both me and the other feral in our raid. It seems to be caused by the feral 4 piece proc found this out after some testingMartei1 14m
15m Honor Achievements Some of the new honor achievements aren't properly rewarding the toys/pets. For example: Honor Level 5 is supposed to reward the "Dutiful Companion" but it doesn't reward the pet. If you go to the vendor to try and purchase it it's looking for the Prestige Level 7 achievement that no longer exists so you are unable to purchase it.Alcina7 15m
18m Bonds of Fel on Gul'dan Totally broken. The bubble isn't saving anyone. it kills the person with chains and the healer who uses the bubble.Elliorra0 18m
25m Iron Qon's Impale ability is overtuned Trying to farm this boss on LFR and it's doing 3-4k damage a second, stacking. Even in tank spec this damage is too much. Edit: I killed the boss, but I still think its overtuned. This damage is far too high for LFR content from 2 expansions ago.Shansey0 25m
29m Professions reset, not leveling..... So I logged in after the patch went lie to find that My Herbalism and Alchemy, both previously maxed out, have been reset to zero! Also when I pick herbs or try to use alchemy to make a potion, my level doesn't raise...please fix this Blizzard!Zaraise1 29m
32m Dungeon Completion Bonus Missing When completing dungeons on lower levels (if you can without getting one shot) - the dungeon completion bonus is non-existent.Drstrànge0 32m
32m Stats squish missing ~ Hey , first of all , thank you for releasing such fresh new content , the stat squish is feeling really great at 110 and such. But i found there was a lack of stat squish on somes mechanics onto lowers level dungeons (Such as one shots nova totems in some BC dungeons(They were usually doing 70% hp(At max) if they were to explode at previous non squish'd stats) Now its basically 30k dmg over our max hp , feels really clunky to levelup with non-intended OneShots mechanics into lower dungeons . ^That is probably one of the numerous mechanics who aren't stat squished into leveling dungeons . Thank you for taking the time to read my post , have a good one , you guys rockin!Toumtoum2 32m
34m Level 1+ Northern Engineering Engineering bug for low levels need to be fixed.... Level 1+ are allowed to use northern engineering which allows them access to equipping the level 70 goggles and Sonic boosters. Making it possible for those levels to one hit other players around their level and higher and have just a all around stat advantage by far!!!!!!!!Nikkarms1 34m
37m BACKPACK slots removed The extra slots we got for adding an authenticator/sms protect have been removed. Now there is a + symbol that gives a popup to activate the auth/sms protect...which takes you to your account page, which then tells you that you already have it...but you don't get the 4 extra slots. It's like this on all of my toons now.Bublwhopper8 37m
37m Artifact Skins Bugged just logged back on after the patch, I have access to the PvP Feral druid skin even though I am not a high enough honor level. I have also lost access to the Feral mage tower skin, however I still have access to it on my Guardian artifact. Who - Lohdun What - Lost/Gained skins Where - Malganis When - 8.0 launch How - found out when checking transmog in dreamgroveFafefaedfd7 37m
38m Draenor Fishing Bug (low lvl fish) The game states that I have maxed fishing skill in Draenor (100/100) and I am wearing fishing gear including squid hat, artifact pole, fishing lure from draenor Pagle's hat, and oversized bobber. That put my fishing skill at aproximately 130. I received Draenor Fishing book on my first cast and used it to learn Draenor Fishing. I was open water fishing in a pond just south of Shadowmoon Valley Garrison. I have thus far only been able to catch low level "small" fish and the occasional normal sized fish. Before the pre-patch, I was catching Large versions of open water fish with every cast. I'm assuming this is a bug.Slàight0 38m
43m Artifact Transmogging On beta, you were able to freely transmog your artifact skin as you would the physical item (ie. change Prot's shield but keep the mainhand or vice versa). On live, you can no longer do this. You can only mog to an "override", and when attempting to swap either the mainhand or offhand slot, it will ditch the artifact mog entirely. Considering the likes of Enh, Fury, Prot, Ele, Fire etc., you're essentially losing mogging options outside of using the physical Legion artifact itself.Sparx0 43m
43m Blackrock Foundry Mythic legacy loot not working I'm in Blackrock Foundry in Mythic mode and I do not have more than 1 item per boss. Is legacy loot supposed to work as 8.0.1?Tüskarr6 43m
46m Group finder for World Quests there is no little "find group" icon in quest tracker for elite quests. in particular this weeks world boss Humongris does not have, not sure if this is bug or supposed to be removed as you will prob not need a group for this after BFA launchHornychicken0 46m
46m Global Chat Not Working Since the patch today, it seem the global chat no longer works. /1 does nothing, and I'm only seeing a couple people chatting.Drewstorm15 46m
49m Keybinding on the new right side action bar. So, Now that its split up 6 top 6 bottom on the right side next to bag, I had to rebind those bars to fit what I had in the past since way back during wrath and when I enter a bg or log in or basically anything that causes a loading screen, it all goes random to different spots after I save them. Example: I set the top to 123 and bottom 456 (not actual binds just an example) and when I enter a bg it will be top 456 bottom 123 or, sometimes even top bar 134 and bottom 256, I must say this is very frustrating considering I have to rebind it to what I want every time this happens. I guess since most people use add ons for their bars and what not no one really noticed this? It is def frustrating and time consuming to have to do this every time. Also, Ive noticed some skills such as a pvp only ability when added to my hot bar dissapears also when my actionbars on the right side go out of order from what I set them ... and I have to drag it back to the bar. I know when not in /warmode they can't be used but they are at least still there like it was in legion ... but now they just dissapear entirly when leaving a bg or ending warmode after anything that involves getting a loading screen. Is this a known bug(s)?Firac0 49m
51m Lightforged Warframe not stat squished? The summon lightforged warframe that is usable in Argus does not seem like it is stat squished as I am 3 shotting rares with it. I don't have recount up at the moment so I'm not completely sure.Catalpa0 51m
54m Reading the leaves quest bugged NPC not spawning. Even while server hopping. Can't continue in val'sharah. Tried relogging. Bunch of other players standing around the where the quest giver is usually standing.Vellios2 54m
54m Character Boosts Missing. Both my Legion (100 ) and Battle for Azeroth (110) boots are gone. I had not used either and they were on my account yesterday but after the patch they are missing. Thank you,Faithdriven0 54m
56m Class Trial Broken Gear Hello WoW devs! I created a Demon Hunter class trial character today (Cemyl on Durotan), and as soon as I loaded into the game for the first time (on the training ship) all of my equipped gear had 0 durability. I enabled repair tracking on my minimap but was unable to find a vendor to repair at. I tried deleting the character and creating it again which did not resolve the issue. Thank you for all your hard work! :)Cemyl0 56m
58m Extra Slots in Backpack gone I downloaded the authenticator before patch 8.0.1 and had my extra 4 slots in the backpack. Now since the patch, the extra slots are gone. How can this be remedied.Lizzie0 58m
59m Mage Tower Appearance I completed the Mage tower challenge for Brewmaster but after prepatch when I logged into him I cant use the appearance and it just shows them as locked and no longer obtainable.Soúl6 59m
1h Mage Tower Artifact Skin Disappeared So I was changing the skins of my fire mage artifact in the mage order hall, and I go back and the mage tower appearance is no longer there. It says Timebenders Blade with 4 squares next to it saying no longer available. I was just wearing the mage tower artifact skin, and now aparently never completed it lmao. Can someone help me out?Rumham7 1h
1h Artifact weapon went gray? I have my three artifact weapons in my bag but I cannot equip any of them even changing specs. I have no other weapons available. Why can't I use them any more? I know the AP is no longer in the game, but I thought our weapons would become just weapons at the new ilvl squish. So Why can't I equip any of them?Agnass0 1h
1h Guild Control Permissions Many of the unique guild control Permissions are gone. 1. Can not create a SILENT rank. (Can't make a muted rank.) 2. All officers have the ability to change MOTD and GUILD INFO. (Normally both of these are controlled by the GM and are not changed by officers who may not have the proper info to display to everyone in the guild.) 3. Control over who can create guild events and change calendar has also disappeared. Going from a comprehensive list of controls to a minimal list of controls seems like breaking the interface not fixing it. Please bring back these controls I complained about these issues in BETA when the changes were made, but apparently they went unnoticed.Greenstone5 1h
1h Bugged Face Meshes https://imgur.com/a/zb89pAZ (Night Elf males are affected too, not shown.) Nightborne/NElf male face meshes have been bugged since the February patch that introduced men's earrings for NB. In a recent Beta build, and what went straight to live in the prepatch, the Highmountain female Tauren face meshes have also been messed with. In a nutshell: the former have completely distorted meshes that make them all look like they have snarl/bugged frowns, the latter makes all four female Tauren faces the exact same minus the texture - with absolutely nothing changed in the mesh itself.Sparx1 1h
1h Mage Tower appearance Mage tower appearances for same spec are locked on alts even though they show up in the transmog appearance section.Achìlles12 1h
1h Chat Settings Keep Resetting Every alt, if I load a screen travel to a new zone, I have window settings with unticked channels. I have to keep ticking general/trade etc, then I load another screen they are all unticked again. It's got so bad I've just given up for now and I am sitting chatless. Anyone getting this? Any way around it?Loginerror1 1h
1h Ore Deposits - No Loot In Northrend currently and I can see the ore nodes and mine them. It gives me the XP, but then I get the error where my character tells me I'm not allowed to loot this and I don't receive any loot (ore, etc.) from the deposit.Eternål0 1h
1h No gear from M+ weekly chest (BUG?) Only 1k Wakening Essences + keystone. Intended?Slain11 1h
1h Dawnforge Ram Run Animation Too Slow Feels like it's going about half the speed it should be. Walking animation is fine.Udirnil0 1h
1h Bug with one of the Demoralizing Shouts S'cuse me, but no, nope, not happening, there is a version of Demoralizing Shout (the 30 second debuff one that reduces Melee Attack Power) that wasn't "nerfed" with the pre-patch today, it affects Melee Attack Power (and at the same time affects Range Attack Power for some reason) and reduces damage done by leveling characters by pretty much 100% Example: i was playing my level 65 Marksman hunter in Outland and got hit by this thing, went from doing 900 to 3000 damage a hit to 1 to 3 damage a hit. pretty sure it's a lil game breaking for those on the leveling road.Nokashama0 1h