Mac 10.5.8 Black Screen

Mac Technical Support
Hello WoW-ers,

I have been reading a lot about the graphical issues with Macs on the forums here, but no one seems to have my specs. Consequently, I have tried everything mentioned in all the posts that seem to have my problem, but nothing has worked so far.

Problem
WoW will not load and gets stuck on a black screen. This happens regardless if I launch WoW with the Launcher.app or from the main program. I can hear the audio of the log in screen but there is just a black screen. Also, my mouse icon gets stuck on the rotating wheel animation and when I go to the force quit menu, it says "this application is not responding".

What I've tried

    **I have deleted the WTF, Cache, Data>Cache, and Interface folders and tried to restart.
    **I have run the WoW Repair program.
    **I have deleted the above mentioned folders and THEN run the WoW repair.
    **I have copied the entire WoW folder to an external hard drive, deleted the current folder on my computer, then re-copied it back to the computer.
    **I have completely wiped and reinstalled WoW
    **I have done that thing where you restart the Mac and hold Command+S and repair the files
    **I have completely updated my Mac to 10.5.8 of all software updates, which i believe means that I've updated my graphics card with it's latest drivers (please confirm this)

Hardware Overview:
Model Name: MacBook
Model Identifier: MacBook3,1
Processor Name: Intel Core 2 Duo
Processor Speed: 2.2 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 4 MB
Memory: 4 GB
Bus Speed: 800 MHz
Boot ROM Version: MB31.008E.B02
SMC Version (system): 1.24f3
Serial Number (system): W87511XEZ63
Hardware UUID: 5E0A1D7A-F2BD-5B9A-B36D-C9600C21DDE0
Sudden Motion Sensor:
State: Enabled

Intel GMA X3100:

Chipset Model: GMA X3100
Type: Display
Bus: Built-In
VRAM (Total): 144 MB
Vendor: Intel (0x8086)
Device ID: 0x2a02
Revision ID: 0x0003
Displays:
Color LCD:
Resolution: 1280 x 800
Depth: 32-Bit Color
Core Image: Hardware Accelerated
Main Display: Yes
Mirror: Off
Online: Yes
Quartz Extreme: Supported
Built-In: Yes
Display Connector:
Status: No Display Connected


What has been hard for me is that no one has the same integrated graphics chip that i do. Everyone has either Nvidia or ATI. What is annoying also is that WoW worked perfectly fine yesterday and I have never had this problem until suddenly NOW. I was running the game at the lowest quality settings possible in every category and I'm not sure what my fps was, but the game ran fine. Any help on this would be greatly appreciated.
Your logic board could be failing. Do any 3d games work?

The Intel GMA X3100 is ancient technology, it is time for an upgrade anyway.

This is probably a hardware issue and not a WoW issue. Call apple, if your computer is still under warrantee get it fixed, if not....it will be cheaper to buy a new Mac than to replace a logic board.

Fun Fact: Intel graphics chips are the worst chips in production today, and the reasoning why the 13" MBP still uses a Core 2 Duo is because the i3 comes with a Intel chip built in and using a custom chip would take up too much space in the 13 inch body. Apple has been quoted in saying that customers would rather have better graphics than a faster CPU.

EDIT : Woops sorry wrong model :\
EDIT : Woops sorry wrong model :\


Glad you noticed, I was just about to respond.
It still seems suspicious. I have not had any symptoms leading up to this problem so far, so while I'm willing to believe it's the logic board, it sounds fishy. I literally ran WoW about 8 hours before this all of a sudden happened.

I have run Diablo 2 and WoW, and I have run the demo version of Starcraft, but I don't care about quality graphics, so I ran all those on lowest quality settings (besides diablo 2). I did notice that my fan would work really hard and my Mac would get quite hot, maybe I waited too long and let it overheat too many times?
Whether or not you want to believe it is your logic board, if your computer is under warrantee I suggest you get it checked out anyway.

Also, like I said, the GMA X3100 is not good enough for cataclysm.
Ok so I successfully ran WoW Repair and here is the log:
#-----------------------------------------------------------
# System started at 2010-12-02 17:10:49.7187
# system: Robert Switala’s MacBook
#-----------------------------------------------------------
17:10:49.7497 Repair version 4.0.0.742
17:10:56.7432 Detected game version '13329'
17:10:56.7432 Detected game locale 'enUS'
17:10:56.7432 Detected game expansion 'LichKing'
17:10:58.2685 Repair failed to fix permissions for folder '/Applications/World of Warcraft/'
17:10:58.2685 Repair is continuing without fixing permissions for folder '/Applications/World of Warcraft/'
17:10:58.2791 Querying LDAP at 'http://enUS.patch.battle.net:1119/patch'...
17:10:58.5825 Initializing repair configuration data at 'http://blizzard.vo.llnwd.net:80/o16/content/repair/wow/repairconfig_na_AEE94F905695C9FC5E9CDAE5CD87A889.xml'...
17:10:58.7485 Server 'http://attdist.blizzard.com:80/repair/', priority '0', weight '1'
17:10:58.7485 Server 'http://blizzard.vo.llnwd.net:80/o16/content/repair/', priority '0', weight '1'
17:10:58.7485 Successfully found version '4.0.3.13329' for product 'WoW' in the repair configuration.
17:10:58.7487 Downloading 'http://blizzard.vo.llnwd.net:80/o16/content/repair/wow/0/8/088F9CDEA5AD5756E621C187E32EA79D'
17:10:58.7922 Downloading 'http://blizzard.vo.llnwd.net:80/o16/content/repair/wow/9/D/9D0334A467D05A4B16B1315E7D27DB91'
17:10:58.8616 Downloading 'http://blizzard.vo.llnwd.net:80/o16/content/repair/wow/7/7/778D2B4F6115E54450413469C35D0C98'
17:10:59.5066 Downloading 'http://blizzard.vo.llnwd.net:80/o16/content/repair/wow/7/3/7387DBD875BD9B674B004FFD2539DC67'
17:10:59.5425 Downloading 'http://blizzard.vo.llnwd.net:80/o16/content/repair/wow/6/2/6273E8456B1138C7CFB212AC871AB698'
17:10:59.6079 Scanning '/Applications/World of Warcraft/Data/enUS/backup-enUS.MPQ'
17:10:59.9929 Downloading 'http://blizzard.vo.llnwd.net:80/o16/content/repair/wow/0/1/016227FCED056EE55CFC3187FB4DF277'
17:12:02.9375 Replacing /Applications/World of Warcraft/Data/enUS/backup-enUS.MPQ#Battle.net.dll (016227FCED056EE55CFC3187FB4DF277)
17:12:04.0962 Insufficient room to repair file in-place. Appending file instead.
17:12:04.0962 Adding 016227FCED056EE55CFC3187FB4DF277 (Battle.net.dll) to /Applications/World of Warcraft/Data/enUS/backup-enUS.MPQ
17:12:06.1215 Downloading 'http://blizzard.vo.llnwd.net:80/o16/content/repair/wow/F/9/F9ADA2170D731B19A526C684526D7648'
17:12:25.9030 Replacing /Applications/World of Warcraft/Data/enUS/backup-enUS.MPQ#Blizzard Updater.exe (F9ADA2170D731B19A526C684526D7648)
17:12:26.1668 Insufficient room to repair file in-place. Appending file instead.
17:12:26.1668 Adding F9ADA2170D731B19A526C684526D7648 (Blizzard Updater.exe) to /Applications/World of Warcraft/Data/enUS/backup-enUS.MPQ
17:12:28.4311 Scanning '/Applications/World of Warcraft/Data/enUS/base-enUS.MPQ'
17:12:34.9850 Repair completed successfully with 4 repairs.
17:12:34.9850 Repair succeeded.


I bolded and underlined the parts that sound fishy. I'm not a computer person at all, but it sounds like my hard drive is running out of room even though i have about 10 gig's of memory left.
10 gigs in todays world is not an aweful lot of free memory, especially if wow is trying to use that much alone for cache creation, and OS will use about 4 gigs of your free space for swap file growth. you are definitely out of disk space
Ok this is definitely a software issue. I have a 1.5 terabyte external hard drive, and on it I have a copy of my WoW folder before I applied the most recent patch. I opened that version of WoW and OMG NO BLACK SCREEN. I was able to log in and then it prompted me to apply the patch. Since I did not want to wait another 4 hours, I replaced that WoW folder with the one on my computer, which contained the patch, and no NOTHING works. WoW repair reports no problems, and there's nothing wrong in the repair logs like i posted above.

Very frustrating. Any help plz?
I also tried running it on a different computer (that has an actual graphics card) from the same external hard drive and I got the same problem, so please do not tell me this is a hardware issue. Here is the error report and specs of the new computer:

[hide]

Hardware:

Hardware Overview:

Model Name: MacBook
Model Identifier: MacBook5,1
Processor Name: Intel Core 2 Duo
Processor Speed: 2.4 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 3 MB
Memory: 2 GB
Bus Speed: 1.07 GHz
Boot ROM Version: MB51.0073.B06
SMC Version (system): 1.32f8
Serial Number (system): W8848HL41AX
Hardware UUID: 1F94925D-F2C7-5082-8174-087C84A5BEF2
Sudden Motion Sensor:
State: Enabled

Software:

System Software Overview:

System Version: Mac OS X 10.5.8 (9L31a)
Kernel Version: Darwin 9.8.0
Boot Volume: Macintosh HD
Boot Mode: Normal
Computer Name: *’s MacBook
User Name: * (*)
Time since boot: 9 days 7:29

Graphics/Displays:

NVIDIA GeForce 9400M:

Chipset Model: NVIDIA GeForce 9400M
Type: Display
Bus: PCI
VRAM (Total): 256 MB
Vendor: NVIDIA (0x10de)
Device ID: 0x0863
Revision ID: 0x00b1
ROM Revision: 3343
Displays:
Color LCD:
Resolution: 1280 x 800
Depth: 32-Bit Color
Core Image: Hardware Accelerated
Main Display: Yes
Mirror: Off
Online: Yes
Quartz Extreme: Supported
Built-In: Yes
Display Connector:
Status: No Display Connected

[/hide]

EDIT #1: Error report was waaaaay too long, but I have a copy of it on file if anyone needs it.
Bump. Please, I've now run this on 3 different Macs and I have the exact same problem. Don't ignore mac users Blizzard please!
I'm getting this researched, but I don't have a 10.5.8 mac to play with, so it may take some time.

I will update when I get information about this.
________________________________________________
Account and Technical Services || Mac Tech Support
Tue-Sat 9 AM - 5 PM CST
Can't find a resolution on the forums, contact a Support Rep directly: http://us.blizzard.com/en-us/company/about/contact.html
Do you love Boomkins? Sure, we all do!
Wait I mean, take a moment to let me know how I am doing. http://www.surveymk.com/s/RF8K3KG
I'm getting this researched, but I don't have a 10.5.8 mac to play with, so it may take some time.

Tell S41DK to build you one then :p
Does this black screen go away if you use CMD-M to switch to windowed mode and back to fullscreen?

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