Warlords of Draenor Launch Update: 1:40 p.m.

General Discussion
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[Update] 1:40 p.m. PST

We've scheduled extended maintenance tomorrow for the Americas/Oceanic at 3:00 a.m. PST, and Europe at 5:00 a.m. CET. Further details on our service progress thus far, as well as what this maintenance will entail, is forthcoming.

[Update] 11:50 a.m. PST

Realms are once again available, however we do expect that during the initial rush to log in there will be a period of delays and potential errors. We expect these to resolve within 30 minutes or so as players successfully log in, and strain on the authentication and login servers subsides.

[Update] 9:00 p.m. PST

We’ll be performing maintenance on all NA realms beginning at 5 a.m. PST in order to address issues with realm stability. We anticipate this process will last approximately 4 hours and appreciate your patience during this time.

[Update] 8:00 p.m. PST

Our top priority continues to be service issues impacting performance and long wait times on North American realms. We recently pushed a server change that caused disconnects, and as a result login services are heavily impacted as players attempt to (re)log in to the game. If you experience issues logging in, please be patient and wait a few minutes before trying again. We’re continuing to work to address other stability and latency issues as well as make additional improvements in game performance.

[Update] 6:01 p.m. PST

We’re continuing to work toward greater realm stability and address the service issues impacting latency. Our current biggest hurdle is the concentration of players in specific areas and zones, and an unexpected effect of that concentration on the realm stability. We’re continuing to maintain a lowered realm population cap to help with the stability, which is resulting in increased queue times. We’re seeing some increase in individual zones drop which are causing localized player disconnections as we get into primetime in the Americas, and if someone is disconnected they will quite likely run into a queue to log back in. Work is progressing on improving realm stability through fixes targeting individual in-game issues, as well as on the backend game and network services.

3:02 p.m. PST

We’re excited to finally launch Warlords of Draenor and explore this new world with you, but we know that the experience has been less than ideal as we approach our first full day of launch.

Europe was our first region to launch, and we encountered a few issues due to the sheer number of players attempting to enter Draenor from a single location. We worked to add multiple new ways to access Draenor, and this helped ease some of the initial rush into the new expansion as players were able to access it from their capital cities, as well as from the shrines in Pandaria.

While that solution helped a ton for our North American launch, we ran into a few other issues, including a distributed denial of service attack, that resulted in increased latency.

To help correct for this and other issues, we’ve temporarily lowered maximum realm populations. This means there will be high queue times experienced on high-population realms.

Here are some of the other important issues we’re currently working to address:

  • Instance servers timing out, which may impact dungeon access
  • Continent server issues, which are resulting in Player Not Found and disconnection issues
  • Garrison server issues, which are resulting in phasing and performance issues

We’ll post updates here as we make progress against these issues. Thank you for your zeal to face down the tyranny of the Iron Horde—and for your continued patience as we work to improve the current experience.
In before dozens of pages of people complaining (some rightfully, some wrongly).

Keep up the hard work, Blizzard!
So no progress huh?
im sitting in mid air trying to get into my garrison and i cant do anything...so what am I to do?
want a free character boost for this plz :D
<3 keep up the good work.
Thank you, Bash! :)
Worst launch yet, only 10 years to work on it.
How about offering free server transfers off of the "Locked" realms? I'll take 5 of them. Thank you in advance.
How long until you remove the temporary cap on log ins?
sigh...please hurry
I just want to play and level up ='[
Many people requested time off from work just to sit in an extremely long queue time. I was able to play this morning only to find out that quests were unable to be completed and I had to run dungeons in order to leave an area only to get put into a queue that has lasted for 1 1/2 hours and will last for another 3 (or so it says).
Gotta love release day.
It's great to know that we at least are getting responses from Blizzard's end on this.

Just sucks to be waiting 2-10 hours in queue. :\
Heh, legit DDoS
Here comes the rage!!!!
So basically I should just quit and come back after the weekend. Thanks again for a stellar launch. What a giant letdown.
soooo instead of telling us something useful, you just pretty much told what we already know and what you said 2 hours ago.

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