8/18 - Realm Drops and Recoveries

Technical Support
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To the Techs currently working to fix this: You guys don't get paid enough.

To the God that be Chris Metzen: Hire better hamsters!
Shadow Council is still throwing a "World Server is Down" for me.
they claim that there was a DDOS attack. and they cant block the attack or reboot the servers.
Galxigrav,

I would also compile a list of servers with degraded service. Just because a server is "up" doesn't mean it is "ready to play". Degraded servers should be taken down until they are fully ready to play. The main thing affecting degraded servers is the "cross realm" instance not found. So, the actual list of playable servers is actually much smaller than the "up list" suggests.
08/18/2015 11:06 PMPosted by Syrasta
Why can't Blizzard Technicians also chat on these and provide updates?


Largely because they are busy working on the true issue at hand. Something that really doesn't get much visibility is just how hard/quickly our technicians work when issues like this pop up. There's a lot of communications from different specialists, issue tracking, etc.

Anything we can do to help them focus-fire down whatever the issue is at hand, we want to make sure they can work unfettered to bring things up as quickly as possible.

[/ul]


Indeed, that is whole lot of monkeys and hamsters to bury.
That's such a go-to thing to say without any type of proof. "We're defending from a DDoS attack" suuuuuuure you guys have been getting a lot of those lately hmmmmm

I believe that this is more than likely what is going on. But what are you expecting to hear? What would your theory for the realm downtime be? No company with such a large (Declining, sure, but still large) player base would throw their realms offline without providing a legitimate reason for their downtime. Their may be details they are leaving out with this, but more than likely, its because they don't want to let anything out that could be exploited.
An example would be like telling an enemy that you are blind in your left eye.
Seriously, don't be so quick to expect the worst of every situation. Just understand that this DOES happen, with the amount of power people can get ahold of these days, this really shouldn't come as a shock.
Also, chances are you have no business in being a Sys-Admin, and have no idea what actually goes on behind running a server.
Give them more credit, they're doing the best they can.

Keep it up guys! Thanks for reacting quickly!
Cairne is still down and didn't make the list.
This is all the details you can give ups? it's been over an hour. I could of sent this message for you guys from my house knowing nothing about the real problem? paying subscribers deserve more info. My realm is Darkspear btw.
08/18/2015 11:15 PMPosted by Glaxigrav
08/18/2015 11:06 PMPosted by Syrasta
Why can't Blizzard Technicians also chat on these and provide updates?


Largely because they are busy working on the true issue at hand. Something that really doesn't get much visibility is just how hard/quickly our technicians work when issues like this pop up. There's a lot of communications from different specialists, issue tracking, etc.

Anything we can do to help them focus-fire down whatever the issue is at hand, we want to make sure they can work unfettered to bring things up as quickly as possible.

08/18/2015 11:07 PMPosted by Chibisue
Well then who do they pay to Twerk? Because somebody isn't Twerking when they're supposed to be.


They don't pay me to twerk.

I do that for free. /twerk

(I feel so uncomfortable digitally twerking, but there you have it!)

Here is the list I've parsed for currently down realms:

    Akama
    Bloodscalp
    Boulderfist
    Cenarion Circle
    Cenarius
    Darkspear
    Darrowmere
    Dragonmaw
    Drak'Tharon
    Drak'thul
    Dunemaul
    Feathermoon
    Firetree
    Frostmane
    Hydraxis
    Lightbringer
    Maiev
    Malorne
    Moon Guard
    Mug'thol
    Ner'zhul
    Rivendare
    Scarlet Crusade
    Sisters of Elune
    Skywall
    Spirestone
    Stonemaul
    Stormscale
    Terenas
    Tortheldrin
    Windrunner


Thanks for the reply! I am currently unable again to leave a dungeon and the instance chat has stopped working again and the latency has come back In the extreme range just like last time..
Hey Blue, they are going to start fixing servers on that list alphabetically right? :)
It shows perenolde up but wont let me log into it
Here is the list I've parsed for currently down realms:


Silvermoon-US is still down.
Cant Connect to Tichondrius either due to server down error, have friends logging in to the server no problem tho.
I like to take an empty Krispy Kreme donut box to work and sit in the break room and watch all of the disappointed faces.
Shu'Halo
Draka US off since 1058 central standard time
08/18/2015 11:17 PMPosted by Stonêcold
Why can i log into my server on some toons and get world server down with others on same server?

Previously answered by the present Blue
[quote="186913991652"]Anyone else having an issue where they can log onto some characters but not all? I can't log onto my priest on Blackrock-US but I can log onto some others.


Some locations, like your Garrison, exist on an Instance (the same realms that run Raids, Dungeons, and Battlegrounds that don't necessarily exist on the same realm as a World).

So, if the Instance Realm that you're on is good but the World Server you're on is experiencing issues, when you try to leave the transfer between the two will fail and keep you in place to prevent you from getting disconnected and then stuck on that bad zone.
08/18/2015 11:18 PMPosted by Chibisue
08/18/2015 11:15 PMPosted by Glaxigrav

...

They don't pay me to twerk.

I do that for free. /twerk

(I feel so uncomfortable digitally twerking, but there you have it!)



And in the end there shall be T-Shirts that read "I survived the Great Twerking of 2015", and there will be much rejoicing.[/quote]

What has Ghorgon started!
Hydraxis

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