High Latency in Nighthold for Whole Raid

Technical Support
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05/16/2017 05:55 PMPosted by Totesnotes
My entire 20-man raid team is experiencing latency in Nighthold right now. Not sure it's even possible to do any mythic content this evening.


Our guild is having same issues.

Last Thursday 05/11/17 during 9-12pm Est in Mythic Nighthold, we had same issue.
Last Monday 05/15/17 during 9-12 Est in Heroic/Normal Nighthold, we had no issues.

Now, Today (Tuesday 05/16/17) at 9pm Est in Mythic Nighthold, we're having high ping issues again. Everyone is having 170+ ping and steadily rising.

This is getting frustrating to raid with. Please look in to it.
Same on our end. Mal'ganis, mythic nighthold. Last thursday we were lagging, sunday we were lagging in M+, monday we were lagging in m+, and now tonight we're lagging, again, in mythic nighthold. there are several other guilds experiencing this issue. 240+ ping average per raider

last thursday, 9-12 EST
tonight, 9 until now (still laggine)
sunday, 10-12 EST (logged off at 12)
monday 10-12 EST (logged off at 12)
Our raid got routed to Singapore as a US based guild. Resulted in latency of 250+
I have experienced world MS in the 500-600 range while in Nighthold, when i usually play within 180 - 200. I've tried zoning out and in with a new leader and after an instance reset, but the issue persists. Also, when I zone out our latency seems to be fine across the board.
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| No response from host - 100 | 233 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 233 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 233 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 233 | 0 | 0 | 0 | 0 | 0 |
| 93-161-89-200.fibertel.com.ar - 6 | 958 | 905 | 20 | 45 | 75 | 49 |
| 86-165-89-200.fibertel.com.ar - 6 | 958 | 905 | 19 | 45 | 90 | 45 |
| ae5.baires3.bai.seabone.net - 6 | 946 | 890 | 19 | 46 | 81 | 48 |
| et10-1-0.sanpaolo8.spa.seabone.net - 9 | 862 | 785 | 46 | 69 | 111 | 69 |
| ntt-verio.sanpaolo8.spa.seabone.net - 7 | 938 | 880 | 240 | 263 | 318 | 261 |
| ae-4.r24.nycmny01.us.bb.gin.ntt.net - 6 | 949 | 894 | 160 | 183 | 288 | 186 |
| ae-1.r07.nycmny01.us.bb.gin.ntt.net - 5 | 997 | 954 | 157 | 179 | 231 | 180 |
|xe-0-7-0-27.r07.nycmny01.us.ce.gin.ntt.net - 7 | 930 | 870 | 176 | 205 | 257 | 180 |
| 37.244.3.33 - 5 | 1002 | 960 | 221 | 245 | 283 | 249 |
| No response from host - 100 | 233 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 233 | 0 | 0 | 0 | 0 | 0 |
| 37.244.0.103 - 6 | 970 | 920 | 219 | 244 | 308 | 248 |
| 24.105.30.129 - 10 | 846 | 765 | 217 | 244 | 278 | 247 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| No response from host - 100 | 330 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 330 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 330 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 330 | 0 | 0 | 0 | 0 | 0 |
| 93-161-89-200.fibertel.com.ar - 6 | 1342 | 1264 | 20 | 45 | 81 | 42 |
| 86-165-89-200.fibertel.com.ar - 6 | 1334 | 1254 | 19 | 45 | 90 | 43 |
| ae5.baires3.bai.seabone.net - 7 | 1313 | 1228 | 19 | 46 | 88 | 39 |
| et10-1-0.sanpaolo8.spa.seabone.net - 9 | 1229 | 1123 | 46 | 69 | 111 | 67 |
| ntt-verio.sanpaolo8.spa.seabone.net - 7 | 1309 | 1224 | 240 | 263 | 318 | 276 |
| ae-4.r24.nycmny01.us.bb.gin.ntt.net - 6 | 1353 | 1278 | 160 | 184 | 288 | 179 |
| ae-1.r07.nycmny01.us.bb.gin.ntt.net - 6 | 1336 | 1258 | 157 | 183 | 337 | 317 |
|xe-0-7-0-27.r07.nycmny01.us.ce.gin.ntt.net - 8 | 1281 | 1188 | 173 | 199 | 257 | 180 |
| 37.244.3.33 - 5 | 1390 | 1324 | 221 | 247 | 337 | 244 |
| No response from host - 100 | 330 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 330 | 0 | 0 | 0 | 0 | 0 |
| 37.244.0.103 - 6 | 1358 | 1284 | 219 | 246 | 339 | 237 |
| 24.105.30.129 - 9 | 1218 | 1109 | 217 | 246 | 280 | 242 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
update: we tried resetting the instance and that fixed the lag for us
05/16/2017 06:48 PMPosted by Captdeadman
update: we tried resetting the instance and that fixed the lag for us


For more than 10 minutes? Because we reset and it fixed it and then slowly everyone creeped up again.
Entire raid logged/exited raid and reformed did nothing.
05/16/2017 06:57 PMPosted by Abrakith
Entire raid logged/exited raid and reformed did nothing.


multiple times
05/16/2017 06:34 PMPosted by Skerddots
Our raid got routed to Singapore as a US based guild. Resulted in latency of 250+


Same.
We did a heroic run everything was fine, went to extend our mythic on Gul'dan and everybody has issues and can't cast spells ONLY IN COMBAT.

Latency is fine though.
My latency says 25ms in Nighthold now, but it sure doesn't seem like it. The server seems to be constantly !@#$ting itself when I try to cast a spell in the instance while in combat - abilities still aren't going off properly.

Edit: I've had issues from 9PM -12AM EST last night, and 9:00PM-xx EST today. Ping tests to Blizzard servers also show no packet loss and low latency, so not sure what's going on.
05/16/2017 06:14 PMPosted by Terra
05/16/2017 05:55 PMPosted by Totesnotes
My entire 20-man raid team is experiencing latency in Nighthold right now. Not sure it's even possible to do any mythic content this evening.


Our guild is having same issues.

Last Thursday 05/11/17 during 9-12pm Est in Mythic Nighthold, we had same issue.
Last Monday 05/15/17 during 9-12 Est in Heroic/Normal Nighthold, we had no issues.

Now, Today (Tuesday 05/16/17) at 9pm Est in Mythic Nighthold, we're having high ping issues again. Everyone is having 170+ ping and steadily rising.

This is getting frustrating to raid with. Please look in to it.


This! Turalyon instance servers over 200 ping for the whole raid.
Raid time is from 8-10:30 CST Tuesday & Wednesday
We have been experiencing this problem for at least 2 weeks now.

Some of us are affected in M+ as well.

|------------------------------------------------------------------------------------------|

| WinMTR statistics |

| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |

|------------------------------------------------|------|------|------|------|------|------|

| 192.168.0.1 - 0 | 729 | 729 | 0 | 5 | 96 | 0 |

| 173-25-182-1.client.mchsi.com - 0 | 729 | 729 | 11 | 26 | 123 | 20 |

| 172.30.3.141 - 0 | 729 | 729 | 12 | 26 | 124 | 21 |

| 68-66-73-142.client.mchsi.com - 0 | 729 | 729 | 19 | 31 | 123 | 28 |

| 68-66-73-105.client.mchsi.com - 0 | 729 | 729 | 16 | 30 | 127 | 25 |

| stlo-b1-link.telia.net - 0 | 729 | 729 | 14 | 30 | 126 | 44 |

| kanc-b1-link.telia.net - 0 | 729 | 729 | 19 | 36 | 132 | 27 |

| sjo-b21-link.telia.net - 0 | 729 | 729 | 61 | 77 | 178 | 88 |

| vocus-ic-324265-sjo-b21.c.telia.net - 0 | 729 | 729 | 62 | 81 | 282 | 70 |

| bundle-150.cor01.sjc01.ca.vocus.net - 1 | 725 | 724 | 226 | 242 | 326 | 239 |

|ten-0-1-0-5.cor01.syd04.nsw.vocus.net.au - 1 | 725 | 724 | 225 | 242 | 357 | 232 |

| bundle-101.bdr04.syd03.nsw.VOCUS.net.au - 1 | 725 | 724 | 223 | 255 | 480 | 232 |

| ip-134.197.255.49.in-addr.VOCUS.net.au - 1 | 725 | 724 | 219 | 238 | 354 | 230 |

| xe-0-0-0.gw101.sy1.ap.equinix.com - 1 | 725 | 724 | 227 | 243 | 357 | 232 |

| xe-1-0-1.gw101.sy3.ap.equinix.com - 1 | 725 | 724 | 227 | 243 | 358 | 290 |

| 27.111.251.106 - 1 | 725 | 724 | 225 | 241 | 359 | 238 |

| No response from host - 100 | 145 | 0 | 0 | 0 | 0 | 0 |

| 103.4.115.65 - 1 | 725 | 724 | 220 | 237 | 358 | 233 |

|________________________________________________|______|______|______|______|______|______|

WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

|------------------------------------------------------------------------------------------|

| WinMTR statistics |

| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |

|------------------------------------------------|------|------|------|------|------|------|

| 192.168.0.1 - 0 | 722 | 722 | 0 | 3 | 106 | 7 |

| 173-25-182-1.client.mchsi.com - 0 | 722 | 722 | 12 | 26 | 315 | 27 |

| 172.30.3.141 - 0 | 722 | 722 | 10 | 29 | 310 | 23 |

| 68-66-73-142.client.mchsi.com - 0 | 722 | 722 | 17 | 32 | 328 | 21 |

| 68-66-73-105.client.mchsi.com - 0 | 722 | 722 | 16 | 33 | 327 | 20 |

| stlo-b1-link.telia.net - 0 | 722 | 722 | 13 | 32 | 303 | 30 |

| chi-b21-link.telia.net - 0 | 722 | 722 | 25 | 40 | 340 | 32 |

| blizzard-ic-322962-chi-b21.c.telia.net - 0 | 722 | 722 | 25 | 40 | 336 | 39 |

| 37.244.1.35 - 0 | 722 | 722 | 24 | 39 | 309 | 34 |

| 37.244.1.103 - 0 | 722 | 722 | 24 | 41 | 351 | 37 |

| 24.105.62.153 - 0 | 722 | 722 | 26 | 45 | 665 | 40 |

| No response from host - 100 | 144 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 144 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 144 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 144 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 144 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 144 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 144 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 144 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 144 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 144 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 144 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 144 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 144 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 144 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 144 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 144 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 144 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 144 | 0 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 144 | 0 | 0 | 0 | 0 | 0 |

|________________________________________________|______|______|______|______|______|______|

WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
It's more than just Nighthold. I've had the same issues with ms quadrupling in Razorfen Downs and Dragon Soul. It's blatant that we're being sent to the wrong instance servers and I'd like this fixed.
C:\WINDOWS\system32>netstat -an | find "3724"
TCP 10.133.32.115:60317 24.105.35.42:3724 ESTABLISHED
TCP 10.133.32.115:61880 103.4.115.65:3724 TIME_WAIT
TCP 10.133.32.115:61952 24.105.34.63:3724 ESTABLISHED
inMTR statistics |

| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |

|------------------------------------------------|------|------|------|------|------|------|

| 192.168.0.1 - 0 | 667 | 667 | 0 | 0 | 57 | 0 |

| 142.254.138.73 - 0 | 667 | 667 | 7 | 15 | 71 | 13 |

| tge0-0-5.lenyks3801h.kc.rr.com - 0 | 667 | 667 | 15 | 44 | 310 | 32 |

| agg29.ksczmogn01r.kc.rr.com - 0 | 667 | 667 | 5 | 15 | 69 | 14 |

| agg36.dllatxl301r.kc.rr.com - 0 | 667 | 667 | 21 | 30 | 81 | 34 |

| 66.109.1.216 - 0 | 667 | 667 | 21 | 31 | 88 | 26 |

| 207.86.208.49 - 0 | 667 | 667 | 17 | 27 | 78 | 27 |

| vb2000d1.rar3.dallas-tx.us.xo.net - 0 | 667 | 667 | 58 | 73 | 118 | 59 |

| te0-11-4-0.rar3.sanjose-ca.us.xo.net - 0 | 667 | 667 | 60 | 70 | 124 | 78 |

| te0-12-1-0.rar3.chicago-il.us.xo.net - 0 | 667 | 667 | 59 | 72 | 133 | 63 |

| 207.88.12.142.ptr.us.xo.net - 0 | 667 | 667 | 61 | 70 | 119 | 69 |

| 207.88.13.225.ptr.us.xo.net - 0 | 667 | 667 | 58 | 69 | 121 | 72 |

|ip67-92-171-26.z171-92-67.customer.algx.net - 0 | 667 | 667 | 61 | 69 | 119 | 86 |

| bundle-150.cor01.sjc01.ca.vocus.net - 0 | 667 | 667 | 219 | 225 | 290 | 225 |

|ten-0-1-0-5.cor01.syd04.nsw.vocus.net.au - 0 | 667 | 667 | 218 | 225 | 302 | 221 |

| bundle-101.bdr04.syd03.nsw.VOCUS.net.au - 0 | 667 | 667 | 216 | 246 | 457 | 225 |

| ip-134.197.255.49.in-addr.VOCUS.net.au - 0 | 667 | 667 | 213 | 222 | 311 | 219 |

| xe-0-0-0.gw101.sy1.ap.equinix.com - 0 | 667 | 667 | 215 | 227 | 303 | 229 |

| xe-1-0-1.gw101.sy3.ap.equinix.com - 0 | 667 | 667 | 212 | 224 | 299 | 219 |

| 27.111.251.106 - 0 | 667 | 667 | 214 | 221 | 293 | 219 |

| No response from host - 100 | 134 | 0 | 0 | 0 | 0 | 0 |

| 103.4.115.65 - 0 | 667 | 667 | 213 | 221 | 296 | 225 |

|________________________________________________|______|______|______|______|______|______|

WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
05/16/2017 06:48 PMPosted by Captdeadman
update: we tried resetting the instance and that fixed the lag for us

same issue fixed for now after resetting instance
Our entire raid is having this issue in Nighthold right now. EVERYONE in the raid is between 180-250ms. We're spread out all over the US.
I seem to be getting sent through Australia.

IP: 103.4.115.72
|------------------------------------------------------------------------------------------|

| WinMTR statistics |

| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |

|------------------------------------------------|------|------|------|------|------|------|

| 192.168.0.1 - 0 | 317 | 317 | 0 | 0 | 7 | 0 |

| No response from host - 0 | 317 | 317 | 4 | 7 | 15 | 8 |

| rc2nr-tge0-0-0-26-1.wp.shawcable.net - 0 | 317 | 317 | 5 | 8 | 34 | 9 |

| rc3sc-hge0-9-0-1.wp.shawcable.net - 0 | 317 | 317 | 5 | 8 | 29 | 8 |

| rc3so-be110-1.cg.shawcable.net - 0 | 317 | 317 | 18 | 22 | 42 | 21 |

| rc1wt-be82.wa.shawcable.net - 0 | 317 | 317 | 39 | 43 | 75 | 42 |

| rc3sj-be60.cl.shawcable.net - 0 | 317 | 317 | 61 | 64 | 72 | 64 |

| swt01.sjc02.ca.vocusconnect.net - 0 | 317 | 317 | 57 | 61 | 83 | 58 |

| ten-0-0-0-3-5.cor01.sjc01.ca.vocus.net - 0 | 317 | 317 | 215 | 218 | 225 | 219 |

|ten-0-2-0-3.cor01.syd04.nsw.vocus.net.au - 0 | 317 | 317 | 214 | 218 | 226 | 221 |

| bundle-101.bdr04.syd03.nsw.VOCUS.net.au - 0 | 317 | 317 | 217 | 236 | 416 | 223 |

| ip-134.197.255.49.in-addr.VOCUS.net.au - 0 | 317 | 317 | 216 | 219 | 286 | 220 |

| xe-0-0-0.gw101.sy1.ap.equinix.com - 0 | 317 | 317 | 232 | 237 | 291 | 235 |

| xe-1-0-1.gw101.sy3.ap.equinix.com - 0 | 317 | 317 | 216 | 219 | 286 | 221 |

| 27.111.251.106 - 0 | 317 | 317 | 211 | 214 | 222 | 222 |

| No response from host - 100 | 64 | 0 | 0 | 0 | 0 | 0 |

| 103.4.115.72 - 0 | 317 | 317 | 213 | 217 | 226 | 222 |

|________________________________________________|______|______|______|______|______|______|

WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.0.1 - 0 | 104 | 104 | 0 | 0 | 17 | 0 |
| 10.120.144.1 - 0 | 104 | 104 | 5 | 10 | 32 | 11 |
| 72-31-193-114.net.bhntampa.com - 0 | 104 | 104 | 6 | 10 | 20 | 12 |
| 72-31-188-36.net.bhntampa.com - 0 | 104 | 104 | 9 | 12 | 33 | 16 |
| ten0-4-0-2.TAMP20-CAR1.bhn.net - 0 | 104 | 104 | 12 | 16 | 28 | 14 |
| hun0-0-0-8-tamp20-cbr1.bhn.net - 0 | 104 | 104 | 11 | 16 | 34 | 17 |
|10.bu-ether15.tamsflde20w-bcr00.tbone.rr.com - 0 | 104 | 104 | 12 | 18 | 26 | 15 |
|bu-ether17.hstqtx0209w-bcr00.tbone.rr.com - 0 | 104 | 104 | 36 | 41 | 56 | 40 |
|bu-ether12.dllstx976iw-bcr00.tbone.rr.com - 0 | 104 | 104 | 36 | 43 | 55 | 44 |
| 107.14.17.135 - 0 | 104 | 104 | 34 | 39 | 92 | 38 |
| 66.109.9.151 - 0 | 104 | 104 | 36 | 40 | 53 | 39 |
| 37.244.6.33 - 0 | 104 | 104 | 56 | 59 | 71 | 58 |
| No response from host - 100 | 21 | 0 | 0 | 0 | 0 | 0 |
| 37.244.1.101 - 0 | 104 | 104 | 58 | 64 | 73 | 65 |
| 24.105.62.149 - 0 | 104 | 104 | 55 | 59 | 72 | 57 |
| No response from host - 100 | 21 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 21 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 21 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 21 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 21 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 21 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 21 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 21 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 21 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 21 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 21 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 21 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 21 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 21 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 21 | 0 | 0 | 0 | 0 | 0 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

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