Transfer Aborted: instance not found

Technical Support
I get this error message daily. most happens closer to night. This has gotten so bad that I can't zone into places like Dalaran, Org, or other zones that are not instances are suppose to be standard zones. What really sucks is 90% of the time this happens on a flight path which in turns knocks me off the mount and kills my character I am on. I have summited numerous bug reports. Looked on google and found this is a on going issue for awhile now with no fix in site. I am seriously ready to just end my sub and go find another game to enjoy. Is anyone else having a issue with this.
You would want to post in tech support.

They are much better equipped to help with connection issues like yours there.
I was not aware there was different channels. I will leave this here for the night. Frustrated and know this is a issue a lot have that just simply being pass over and making player deal with it.
Hi Kuta

Let's start the troubleshoot with a WinMTR report.

The instructions are on this Blizzard Support page:

https://us.battle.net/support/en/article/27780

Once you have the tool open enter the IP number for the server group you play on in the WinMTR box then hit start.

Central USA -- 24.105.62.129
(include periods)

Leave it run for 5 minutes or so. Doesn't matter if you are playing or not. Then use the button that copies Text to your clipboard. Paste that on your thread here
01/19/2018 06:30 PMPosted by Kuta
I get this error message daily. most happens closer to night. This has gotten so bad that I can't zone into places like Dalaran, Org, or other zones that are not instances are suppose to be standard zones. What really sucks is 90% of the time this happens on a flight path which in turns knocks me off the mount and kills my character I am on. I have summited numerous bug reports. Looked on google and found this is a on going issue for awhile now with no fix in site. I am seriously ready to just end my sub and go find another game to enjoy. Is anyone else having a issue with this.
I have this problem also and it has been less of a problem but still there and has been replaced with another problem..I can no longer use my Hearthstone to get to my home base (Dalaran). There have been many different problems since the new patches have been installed.
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| No response from host - 100 | 2138923 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 2140904 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 2141257 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 2139311 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 2140131 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 2144664 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 2141609 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 2138700 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 2139197 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 2145124 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 2144898 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 2138859 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 2136047 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 2136696 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 2143753 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 2138919 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 2140234 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 2142736 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 2142126 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 2141098 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 2138359 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 2142222 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 2139033 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 2151769 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 2138718 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 2156581 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 2140641 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 2141229 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 2138927 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 2146974 | 0 | 0 | 0 | 0 | 0 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
01/19/2018 06:53 PMPosted by Tratt
Hi Kuta

Let's start the troubleshoot with a WinMTR report.

The instructions are on this Blizzard Support page:

https://us.battle.net/support/en/article/27780

Once you have the tool open enter the IP number for the server group you play on in the WinMTR box then hit start.

Central USA -- 24.105.62.129
(include periods)

Leave it run for 5 minutes or so. Doesn't matter if you are playing or not. Then use the button that copies Text to your clipboard. Paste that on your thread here


As you have requested there it is.
That WinMTR looks messed up. Did you place this IP number in the WinMTR box?

24.105.62.129

Only that number including the periods.
Should look something like mine here.

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.1.254 - 0 | 267 | 267 | 0 | 0 | 1 | 0 |
| 10.139.226.1 - 0 | 267 | 267 | 4 | 7 | 23 | 5 |
| STTLWAWBCI01.bb.telus.com - 0 | 267 | 267 | 27 | 28 | 49 | 28 |
| six.blizzardonline.net - 0 | 267 | 267 | 23 | 25 | 67 | 24 |
| ae1-br01-eqse2.blizzardonline.net - 0 | 267 | 267 | 23 | 25 | 40 | 24 |
| No response from host - 100 | 54 | 0 | 0 | 0 | 0 | 0 |
| be2-pe02-eqch2.blizzardonline.net - 0 | 267 | 267 | 55 | 56 | 69 | 55 |
| No response from host - 100 | 54 | 0 | 0 | 0 | 0 | 0 |
| 24.105.62.129 - 0 | 267 | 267 | 63 | 64 | 78 | 64 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
then maybe a little more info is need I did what was asked and entered the numbers given and that is what I got.
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.42.1 - 1 | 170 | 169 | 0 | 1 | 8 | 1 |
| 100.87.75.241 - 1 | 170 | 169 | 0 | 1 | 7 | 4 |
| dpc693580129.direcpc.com - 0 | 174 | 174 | 530 | 584 | 1300 | 588 |
| dpc693585004.direcpc.com - 0 | 174 | 174 | 531 | 582 | 700 | 580 |
| 209-193-108-133.mammothnetworks.com - 16 | 107 | 90 | 571 | 617 | 683 | 651 |
| dvr-edge-13.inet.qwest.net - 35 | 72 | 47 | 0 | 619 | 762 | 731 |
| cer-edge-18.inet.qwest.net - 61 | 51 | 20 | 593 | 628 | 707 | 642 |
| 63.149.0.50 - 66 | 47 | 16 | 596 | 639 | 678 | 602 |
| ae1-br01-eqch2.blizzardonline.net - 92 | 37 | 3 | 0 | 642 | 663 | 663 |
| be1-pe02-eqch2.blizzardonline.net - 85 | 39 | 6 | 0 | 630 | 674 | 628 |
| 24.105.62.129 - 0 | 174 | 174 | 588 | 642 | 728 | 632 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
It looks like you are running a satellite connection there. Plenty of packet loss and latency. That would be the likely cause of these issues you are seeing. Wow requires a steady connection. Doesn't need to be a fast connection or a high bandwidth connection. Steady is the key.
well that is rather funny I have played on satellite connection for years, aside from lag spikes which I know happen more with my connection. I have never ran into this error. Except when trying to enter a dungeon too fast and that was rare. But if your going to blame it solely on my type of connection. Then please explain to me why members in my guild and others in the game have been having the exact same issue and they play on dsl or cable with a steady connection.

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