[UPDATED 11pm PST 8/13] Trouble Logging In

General Discussion
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08/13/2018 09:48 PMPosted by Inshadowz
cannot connect - Emerald Dream


Yeah I was just playing with a few people, all of us on Emerald Dream got kicked off, not able to log back in.
Confirmed, Emerald Dream down.
It looks as if Emerald Dream is the only server down as well.
08/13/2018 09:49 PMPosted by Éiayaié
08/13/2018 08:29 PMPosted by Ythisens
...
Actually its been surprisingly smooth but if you looked at General Discussion it'd lead you to believe another thing because it is a very vocal minority, and those playing aren't going to be posting. The only realms experiencing issues are certain high pop realms and its a small but noticeable percentage, however the vast majority of players have been able to play. Not excusing it but just giving you the honest actual perspective of it.


Completely agree - I would have been happily playing instead of posting, but I couldn't even get to the server list screen to select a toon on a lower-pop server to play on, never mind the high pop servers I usually main on. So it was not just a matter of high-pop servers; it was at the authentication level before server selection. The 'honest actual perspective' is a bit disingenuous.


Blizzard will never admit it but someone forgot to turn on IPv4 connectivity, All my guild mates that had IPv6 available on their router switched over to it and connected immediately
08/13/2018 09:41 PMPosted by Vhader
Emerald Dream just went offline. Trying to log back in but getting a black character select screen.


I was playing for a couple hours before it happened.
08/13/2018 09:55 PMPosted by Inshadowz
It looks as if Emerald Dream is the only server down as well.


Just noticed that too... Was able to log in on an old toon on a different server, but ED still listed as down.
Looks like Emerald Dream is the only one offline according to the realm list.
08/13/2018 09:57 PMPosted by Vhader
Looks like Emerald Dream is the only one offline according to the realm list.


Tichondrius is "locked," however.
Totes down for emerald dream.
Emerald Dream is back up for me.
08/13/2018 04:58 PMPosted by Ythisens
We're continuing to work on a solution for ongoing login issues and we're working to address this as quickly as possible. Tichondrius will be undergoing a rolling restart to test some changes shortly.


Can you please explain why you didn't prepare for this? Why do you keep making the same mistakes every Launch? Why are you not learning your lesson? Shouldn't you have been prepared for High Pop Realms to have a lot of Traffic on Launch day?

Seriously... It boggles the mind...
Thanks wow team for working through the night to get things fixed!
08/13/2018 10:29 PMPosted by Stórmbreaker
Thanks wow team for working through the night to get things fixed!


that's not going to get you anything...
08/13/2018 08:29 PMPosted by Ythisens
08/13/2018 08:00 PMPosted by Ashkarta
Pretty bad day at the office, huh?

Actually its been surprisingly smooth but if you looked at General Discussion it'd lead you to believe another thing because it is a very vocal minority, and those playing aren't going to be posting. The only realms experiencing issues are certain high pop realms and its a small but noticeable percentage, however the vast majority of players have been able to play. Not excusing it but just giving you the honest actual perspective of it.


How out of touch with reality can you get.
08/13/2018 10:35 PMPosted by Vexilian
08/13/2018 08:29 PMPosted by Ythisens
...
Actually its been surprisingly smooth but if you looked at General Discussion it'd lead you to believe another thing because it is a very vocal minority, and those playing aren't going to be posting. The only realms experiencing issues are certain high pop realms and its a small but noticeable percentage, however the vast majority of players have been able to play. Not excusing it but just giving you the honest actual perspective of it.


How out of touch with reality can you get.


Top 5 pop realms all having login issues/offline for about 3 hours. Yes it only affected a small number of realms, but when all of Stormrage, Tich, Area 52 can't log in, id say those are pretty big numbers, no?
As part of our continuing efforts to resolve the last few issues with server stability, we will need to restart all realms.

In North America, these restarts will be conducted once peak play hours have passed. This process should only take a few moments per realm.

Thanks for your patience!
08/13/2018 09:12 PMPosted by Mcorkin
08/13/2018 09:10 PMPosted by Învictus
Any of you fine folk stopped to consider maybe it is something with your network configurations and not just something that "Blizzard is doing wrong?" Just saying, I've been online since 4:30 this afternoon, 5 o'clock hit and zero issues whatsoever on Proudmoore. No lag, no input delay, no crashes, no disconnects, nothing. My guild mates and friends have reported smooth sailing as well, and until I decided to check out the forums I had deduced that this launch was as smooth as Legions.

Even after exiting the game to download patch and then starting it back up, I got logged right in and back to playing. And that's despite you guys saying Blizzard made it worse.


congradulations. Your ISP allows for IPv6 connections. Give yourself a pat on the back.


Where do you even live where your ISP doesn't allow IPv6 connections? Mars? If not there you have to be like out in the middle of nowhere if your ISP is still IPv4 only. You sure it's not the dinosaur of a router you're using?
08/13/2018 11:22 PMPosted by Ornyx
As part of our continuing efforts to resolve the last few issues with server stability, we will need to restart all realms.

In North America, these restarts will be conducted once peak play hours have passed. This process should only take a few moments per realm.

Thanks for your patience!


Does this include Stormrage and other servers that had been rebooted a few hours ago?
08/13/2018 11:42 PMPosted by Discharge
08/13/2018 11:22 PMPosted by Ornyx
As part of our continuing efforts to resolve the last few issues with server stability, we will need to restart all realms.

In North America, these restarts will be conducted once peak play hours have passed. This process should only take a few moments per realm.

Thanks for your patience!


Does this include Stormrage and other servers that had been rebooted a few hours ago?
Every realm in NA will be restarted, so yes.
3rd-4rd? patch with another 100 mb's in a row.. lets hope we dont need more of those.

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