Dreadwake not showing up in mount collection

Customer Support
I claimed my dreadwake on bnet, and it tells me I have an unopened item in my collection whenever I log in to a character, but nothing shows up. No mount, no anything. Whats with this?
Marked As Solution
Play with the filters in the mount list. It's probably just hiding there ;)
09/19/2018 04:43 PMPosted by Perl
Play with the filters in the mount list. It's probably just hiding there ;)
U saved mi
Yay! thanks a bunch. My friend couldn't find his. Apparently, under sources: promotion, trade card game and in-store shop were unchecked.
I had the same issue and it is filtered. I have never adjusted these filters so I think the standard filter filters it out.
And for those of us who bought the 180 days through the shop...and didn't get the gift icon?
10/20/2018 10:20 AMPosted by Bldbnk
And for those of us who bought the 180 days through the shop...and didn't get the gift icon?
you submit a ticket.

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