Starting the quests for the new races

Borean Tundra and Shadowsong
How do you start the quest for the new races. I saw a video that showed the banners sparkling but mine don't/didn't. I clicked all of them and talked to each representative and then Lady Sylvanus but I can't get her to start the quests. What do I do? I'm a freshly boosted 110 goblin mage.
You need to get your reputation up, my friend! press default 'Y' to open achievements then search the name of the race you're looking for, and it should come up with what you need to do!!

I did some of the work for you:



Highmountain Tauren:

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