High latency.. Bell East Coast.

Technical Support
Seems like this is a recurring problem.. Getting routed through some super far node...

East coast of Canada.. Bell user.

Tracing route to 24.105.62.129 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms SAGEMCOM [192.168.2.1]
2 4 ms 1 ms 11 ms 10.11.16.249
3 2 ms 2 ms 1 ms 10.178.206.132
4 2 ms 2 ms 2 ms 10.178.206.133
5 6 ms 7 ms 7 ms tcore3-montreal02_2-12-0-0.net.bell.ca [64.230.91.54]
6 2 ms 1 ms 2 ms bx7-montreal02_ae4.net.bell.ca [64.230.91.63]
7 2 ms 2 ms 2 ms lag-107.bear2.Montreal2.Level3.net [4.15.20.13]
8 32 ms 32 ms 31 ms 4.69.216.226
9 16 ms 16 ms 15 ms BLIZZARD-EN.ear1.NewYork5.Level3.net [4.35.72.34]
10 802 ms 348 ms 308 ms ae1-br01-eqny8.as57976.net [137.221.71.33]
11 304 ms 319 ms 315 ms et-0-0-2-br02-eqch2.as57976.net [137.221.65.8]
12 325 ms 315 ms 324 ms be2-pe02-eqch2.as57976.net [137.221.69.73]
13 319 ms 328 ms 318 ms 24.105.62.129

Trace complete.
Looks like a node in France instead of Australia this time.
I am also having the same issue with Bell (ISP) on the East Coast.

// Traceroute to 24.105.62.129 :

Tracing route to 24.105.62.129 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms mynetwork [192.168.2.1]
2 19 ms 21 ms 17 ms 10.11.19.1
3 20 ms 17 ms 16 ms 10.178.206.132
4 16 ms 15 ms 17 ms 10.178.206.133
5 22 ms 23 ms 24 ms tcore4-montreal02_2-12-0-0.net.bell.ca [64.230.91.56]
6 16 ms 16 ms 16 ms bx7-montreal02_ae5.net.bell.ca [64.230.91.65]
7 16 ms 16 ms 16 ms lag-107.bear2.Montreal2.Level3.net [4.15.20.13]
8 24 ms 25 ms 26 ms 4.69.216.226
9 37 ms 31 ms 39 ms BLIZZARD-EN.ear1.NewYork5.Level3.net [4.35.72.34]
10 350 ms 352 ms 351 ms ae1-br01-eqny8.as57976.net [137.221.71.33]
11 343 ms 351 ms 349 ms et-0-0-2-br02-eqch2.as57976.net [137.221.65.8]
12 349 ms 343 ms 352 ms be2-pe02-eqch2.as57976.net [137.221.69.73]
13 355 ms 349 ms 337 ms 24.105.62.129

Trace complete.

// MTR Test from LookingGlass --> US Illidan

MTR:
Start: Mon Nov 12 02:05:26 2018 Blizzard 1.|-- Blizzard 0.0% 10 0.2 0.3 0.2 0.5 0.0
2.|-- 37.244.22.130 0.0% 10 0.5 0.7 0.4 1.4 0.0
3.|-- 24.105.30.150 0.0% 10 1.2 1.0 0.7 1.2 0.0
4.|-- 137.221.66.6 0.0% 10 1.6 1.5 1.4 1.7 0.0
5.|-- 137.221.68.68 0.0% 10 59.7 11.0 1.3 59.7 20.8
6.|-- 137.221.68.32 0.0% 10 1.7 1.3 1.1 1.7 0.0
7.|-- et-0-0-3-1.cr3-lax1.ip4.gtt.net 0.0% 10 1.5 1.9 1.2 3.8 0.8
8.|-- et-0-0-61.cr2-was1.ip4.gtt.net 0.0% 10 71.2 66.5 63.0 73.4 4.1
9.|-- opera-gw.ip4.gtt.net 0.0% 10 63.5 63.9 63.5 64.1 0.0
10.|-- a24-06-12.opera-mini.net 0.0% 10 63.1 63.2 63.1 63.5 0.0

12/11/2018 02:05:25 UTC
--------------------

MTR:
Start: Mon Nov 12 02:05:25 2018 Blizzard 1.|-- Blizzard 0.0% 10 0.2 0.3 0.2 0.4 0.0
2.|-- 37.244.22.130 0.0% 10 0.5 0.5 0.5 0.6 0.0
3.|-- 24.105.30.150 0.0% 10 0.9 1.2 0.9 2.4 0.3
4.|-- 137.221.66.6 0.0% 10 1.6 1.7 1.5 2.4 0.0
5.|-- 137.221.68.68 0.0% 10 82.8 11.8 1.3 82.8 25.6
6.|-- 137.221.68.32 0.0% 10 1.4 1.2 1.2 1.4 0.0
7.|-- et-0-0-3-1.cr3-lax1.ip4.gtt.net 0.0% 10 1.4 1.8 1.1 4.6 0.9
8.|-- et-0-0-61.cr2-was1.ip4.gtt.net 0.0% 10 71.6 65.2 63.1 72.1 3.6
9.|-- opera-gw.ip4.gtt.net 0.0% 10 64.0 64.0 63.7 64.2 0.0
10.|-- a24-06-12.opera-mini.net 0.0% 10 63.2 63.4 63.1 65.6 0.7

12/11/2018 02:05:25 UTC
--------------------

MTR:
Start: Mon Nov 12 02:05:26 2018 Blizzard 1.|-- Blizzard 0.0% 10 0.2 0.3 0.2 0.3 0.0
2.|-- 37.244.23.2 0.0% 10 0.5 0.5 0.4 0.9 0.0
3.|-- 24.105.62.150 0.0% 10 0.9 1.3 0.7 2.2 0.3
4.|-- 137.221.66.10 0.0% 10 2.4 2.5 2.4 2.6 0.0
5.|-- 137.221.69.66 0.0% 10 2.4 7.1 2.3 30.2 10.2
6.|-- 137.221.69.32 0.0% 10 2.3 2.5 2.0 5.0 0.6
7.|-- et-0-0-37-1.cr6-chi1.ip4.gtt.net 0.0% 10 1.9 2.8 1.9 4.4 0.7
8.|-- et-0-0-61.cr2-was1.ip4.gtt.net 0.0% 10 36.6 28.1 26.1 36.6 3.3
9.|-- opera-gw.ip4.gtt.net 0.0% 10 26.9 26.9 26.7 27.3 0.0
10.|-- a24-06-12.opera-mini.net 0.0% 10 26.7 26.7 26.6 27.3 0.0

12/11/2018 02:05:25 UTC
--------------------

MTR:
Start: Mon Nov 12 02:05:26 2018 Blizzard 1.|-- Blizzard 0.0% 10 0.2 0.3 0.2 0.3 0.0
2.|-- 37.244.23.2 0.0% 10 0.4 0.5 0.4 0.9 0.0
3.|-- 24.105.62.150 0.0% 10 0.9 1.1 0.7 2.1 0.3
4.|-- 137.221.66.10 0.0% 10 2.4 2.5 2.4 2.6 0.0
5.|-- 137.221.69.66 0.0% 10 2.4 7.1 2.3 30.2 10.2
6.|-- 137.221.69.32 0.0% 10 2.1 2.4 2.0 5.0 0.6
7.|-- et-0-0-37-1.cr6-chi1.ip4.gtt.net 0.0% 10 1.9 2.7 1.9 4.4 0.7
8.|-- et-0-0-61.cr2-was1.ip4.gtt.net 0.0% 10 36.6 28.1 26.2 36.6 3.3
9.|-- opera-gw.ip4.gtt.net 0.0% 10 26.9 26.9 26.7 27.3 0.0
10.|-- a24-06-12.opera-mini.net 0.0% 10 26.7 26.7 26.6 27.3 0.0

12/11/2018 02:05:25 UTC
--------------------

// PathPing to 24.105.62.129

Tracing route to 24.105.62.129 over a maximum of 30 hops

0 DESKTOP-7H8S280.home [192.168.2.10]
1 mynetwork [192.168.2.1]
2 10.11.19.1
3 10.178.206.132
4 10.178.206.133
5 tcore4-montreal02_2-12-0-0.net.bell.ca [64.230.91.56]
6 bx7-montreal02_ae5.net.bell.ca [64.230.91.65]
7 lag-107.bear2.Montreal2.Level3.net [4.15.20.13]
8 * * 4.69.216.226
9 BLIZZARD-EN.ear1.NewYork5.Level3.net [4.35.72.34]
10 ae1-br01-eqny8.as57976.net [137.221.71.33]
11 et-0-0-2-br02-eqch2.as57976.net [137.221.65.8]
12 be2-pe02-eqch2.as57976.net [137.221.69.73]
13 24.105.62.129

Computing statistics for 325 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 DESKTOP-7H8S280.home [192.168.2.10]
0/ 100 = 0% |
1 0ms 0/ 100 = 0% 0/ 100 = 0% mynetwork [192.168.2.1]
0/ 100 = 0% |
2 15ms 0/ 100 = 0% 0/ 100 = 0% 10.11.19.1
0/ 100 = 0% |
3 --- 100/ 100 =100% 100/ 100 =100% 10.178.206.132
0/ 100 = 0% |
4 --- 100/ 100 =100% 100/ 100 =100% 10.178.206.133
0/ 100 = 0% |
5 20ms 0/ 100 = 0% 0/ 100 = 0% tcore4-montreal02_2-12-0-0.net.bell.ca [64.230.91.56]
0/ 100 = 0% |
6 16ms 0/ 100 = 0% 0/ 100 = 0% bx7-montreal02_ae5.net.bell.ca [64.230.91.65]
0/ 100 = 0% |
7 16ms 0/ 100 = 0% 0/ 100 = 0% lag-107.bear2.Montreal2.Level3.net [4.15.20.13]
0/ 100 = 0% |
8 24ms 0/ 100 = 0% 0/ 100 = 0% 4.69.216.226
0/ 100 = 0% |
9 --- 100/ 100 =100% 100/ 100 =100% BLIZZARD-EN.ear1.NewYork5.Level3.net [4.35.72.34]
0/ 100 = 0% |
10 34ms 0/ 100 = 0% 0/ 100 = 0% ae1-br01-eqny8.as57976.net [137.221.71.33]
0/ 100 = 0% |
11 242ms 0/ 100 = 0% 0/ 100 = 0% et-0-0-2-br02-eqch2.as57976.net [137.221.65.8]
0/ 100 = 0% |
12 234ms 0/ 100 = 0% 0/ 100 = 0% be2-pe02-eqch2.as57976.net [137.221.69.73]
0/ 100 = 0% |
13 238ms 0/ 100 = 0% 0/ 100 = 0% 24.105.62.129

Trace complete.

All Tests made with Opera browser , Windows 10 Enterprise Edition x64 on 2018-11-11 , 9:11 PM , Problem has been there for a couple of hours , World of Warcraft is the only offender.
IP Address : 64.228.51.69
ISP : Bell Canada
CT : DSL
Are you guys getting packet loss @ lag-107.bear2.Montreal2.Level3.net?
They (Blizzard) pointed at that when I opened a ticket
Looks OK this morning, back to 27 ms.
I've been having a similar issue. Once every hour or so my latency slowly crawls up to 500-800 (depending on the day it seems), it'll sit there for a good 10 min before going back to normal. Then the process repeats. I noticed it seems to only be during the day/evening though, I don't seem to have many issues in the later hours of night (9/10pm EST onward).

I haven't played any other Blizzard games in the past week, so I can't really tell if it's specifically WoW or not. Although I have played other games like League and CoD with no latency issues.

Bell Canada is my ISP as well.
Latency again with BELL !!!! I ave the same problem HERE
This has been a issue since they had trouble with oceanic servers. But it is off and on.
Seems to be happening again. 4.57 PM 2018-11-12

//

Tracing route to 24.105.62.129 over a maximum of 30 hops

0 DESKTOP-7H8S280.home [192.168.2.10]
1 mynetwork [192.168.2.1]
2 10.11.19.1
3 10.178.206.132
4 10.178.206.133
5 tcore4-montreal02_2-12-0-0.net.bell.ca [64.230.91.56]
6 bx7-montreal02_ae5.net.bell.ca [64.230.91.65]
7 * lag-107.bear2.Montreal2.Level3.net [4.15.20.13]
8 4.69.216.226
9 BLIZZARD-EN.ear1.NewYork5.Level3.net [4.35.72.34]
10 ae1-br01-eqny8.as57976.net [137.221.71.33]
11 et-0-0-2-br02-eqch2.as57976.net [137.221.65.8]
12 be2-pe02-eqch2.as57976.net [137.221.69.73]
13 24.105.62.129

Computing statistics for 325 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 DESKTOP-7H8S280.home [192.168.2.10]
0/ 100 = 0% |
1 0ms 0/ 100 = 0% 0/ 100 = 0% mynetwork [192.168.2.1]
0/ 100 = 0% |
2 15ms 0/ 100 = 0% 0/ 100 = 0% 10.11.19.1
0/ 100 = 0% |
3 --- 100/ 100 =100% 100/ 100 =100% 10.178.206.132
0/ 100 = 0% |
4 --- 100/ 100 =100% 100/ 100 =100% 10.178.206.133
0/ 100 = 0% |
5 20ms 0/ 100 = 0% 0/ 100 = 0% tcore4-montreal02_2-12-0-0.net.bell.ca [64.230.91.56]
0/ 100 = 0% |
6 16ms 0/ 100 = 0% 0/ 100 = 0% bx7-montreal02_ae5.net.bell.ca [64.230.91.65]
0/ 100 = 0% |
7 16ms 0/ 100 = 0% 0/ 100 = 0% lag-107.bear2.Montreal2.Level3.net [4.15.20.13]
0/ 100 = 0% |
8 29ms 0/ 100 = 0% 0/ 100 = 0% 4.69.216.226
0/ 100 = 0% |
9 --- 100/ 100 =100% 100/ 100 =100% BLIZZARD-EN.ear1.NewYork5.Level3.net [4.35.72.34]
0/ 100 = 0% |
10 34ms 0/ 100 = 0% 0/ 100 = 0% ae1-br01-eqny8.as57976.net [137.221.71.33]
0/ 100 = 0% |
11 324ms 0/ 100 = 0% 0/ 100 = 0% et-0-0-2-br02-eqch2.as57976.net [137.221.65.8]
0/ 100 = 0% |
12 318ms 0/ 100 = 0% 0/ 100 = 0% be2-pe02-eqch2.as57976.net [137.221.69.73]
0/ 100 = 0% |
13 321ms 0/ 100 = 0% 0/ 100 = 0% 24.105.62.129

Trace complete.

//

Tracing route to 24.105.62.129 over a maximum of 30 hops

1 1 ms <1 ms <1 ms mynetwork [192.168.2.1]
2 18 ms 17 ms 15 ms 10.11.19.1
3 18 ms 16 ms 16 ms 10.178.206.132
4 16 ms 16 ms 16 ms 10.178.206.133
5 24 ms 22 ms 23 ms tcore4-montreal02_2-12-0-0.net.bell.ca [64.230.91.56]
6 16 ms 16 ms 17 ms bx7-montreal02_ae5.net.bell.ca [64.230.91.65]
7 17 ms 17 ms 17 ms lag-107.bear2.Montreal2.Level3.net [4.15.20.13]
8 27 ms 27 ms 26 ms 4.69.216.226
9 32 ms 43 ms 32 ms BLIZZARD-EN.ear1.NewYork5.Level3.net [4.35.72.34]
10 344 ms 347 ms 349 ms ae1-br01-eqny8.as57976.net [137.221.71.33]
11 341 ms 350 ms 354 ms et-0-0-2-br02-eqch2.as57976.net [137.221.65.8]
12 348 ms 348 ms 338 ms be2-pe02-eqch2.as57976.net [137.221.69.73]
13 342 ms 339 ms 351 ms 24.105.62.129

Trace complete.

//

MTR:
Start: Mon Nov 12 22:05:36 2018 Blizzard 1.|-- Blizzard 0.0% 10 0.3 0.3 0.2 0.5 0.0
2.|-- 37.244.22.130 0.0% 10 1.0 0.6 0.4 1.0 0.0
3.|-- 24.105.30.170 0.0% 10 1.0 1.1 0.9 2.1 0.0
4.|-- 137.221.66.6 0.0% 10 1.7 1.7 1.6 2.1 0.0
5.|-- 137.221.68.72 0.0% 10 2.3 6.7 1.3 52.7 16.1
6.|-- 137.221.68.34 0.0% 10 1.3 1.3 1.2 1.5 0.0
7.|-- et-0-0-3-1.cr3-lax1.ip4.gtt.net 0.0% 10 7.1 3.1 1.3 9.4 2.7
8.|-- et-0-0-61.cr2-was1.ip4.gtt.net 0.0% 10 63.2 64.2 63.1 70.7 2.3
9.|-- opera-gw.ip4.gtt.net 0.0% 10 64.3 64.1 63.8 64.6 0.0
10.|-- a28-02-09.opera-mini.net 0.0% 10 63.2 63.2 63.1 63.4 0.0

12/11/2018 22:05:36 UTC
--------------------

MTR:
Start: Mon Nov 12 22:05:36 2018 Blizzard 1.|-- Blizzard 0.0% 10 0.3 0.3 0.2 0.5 0.0
2.|-- 37.244.22.130 0.0% 10 1.4 0.6 0.4 1.4 0.0
3.|-- 24.105.30.170 0.0% 10 1.0 1.2 0.8 2.3 0.3
4.|-- 137.221.66.6 0.0% 10 1.7 1.7 1.5 1.9 0.0
5.|-- 137.221.68.72 0.0% 10 2.3 6.7 1.4 52.7 16.1
6.|-- 137.221.68.34 0.0% 10 1.3 1.3 1.1 1.5 0.0
7.|-- et-0-0-3-1.cr3-lax1.ip4.gtt.net 0.0% 10 7.1 3.1 1.3 9.3 2.7
8.|-- et-0-0-61.cr2-was1.ip4.gtt.net 0.0% 10 63.2 64.2 63.1 70.7 2.3
9.|-- opera-gw.ip4.gtt.net 0.0% 10 64.3 64.1 63.8 64.7 0.0
10.|-- a28-02-09.opera-mini.net 0.0% 10 63.2 63.2 63.1 63.4 0.0

12/11/2018 22:05:36 UTC
--------------------

MTR:
Start: Mon Nov 12 22:05:36 2018 Blizzard 1.|-- Blizzard 0.0% 10 0.2 0.2 0.2 0.3 0.0
2.|-- 37.244.23.2 10.0% 10 0.5 0.5 0.4 0.5 0.0
3.|-- 24.105.62.150 10.0% 10 1.2 1.2 0.9 1.3 0.0
4.|-- 137.221.66.14 0.0% 10 2.0 1.9 1.9 2.0 0.0
5.|-- 137.221.69.72 0.0% 10 20.6 5.2 1.7 20.6 7.0
6.|-- 137.221.69.34 0.0% 10 1.1 1.6 1.1 2.5 0.3
7.|-- et-0-0-37-1.cr6-chi1.ip4.gtt.net 0.0% 10 1.4 3.5 1.4 15.2 4.4
8.|-- et-0-0-61.cr2-was1.ip4.gtt.net 0.0% 10 25.6 26.1 25.6 28.6 0.8
9.|-- opera-gw.ip4.gtt.net 0.0% 10 26.9 26.6 26.3 26.9 0.0
10.|-- a28-02-09.opera-mini.net 0.0% 10 25.7 25.8 25.7 25.9 0.0

12/11/2018 22:05:36 UTC
--------------------

MTR:
Start: Mon Nov 12 22:05:36 2018 Blizzard 1.|-- Blizzard 0.0% 10 0.3 0.3 0.2 0.4 0.0
2.|-- 37.244.23.130 0.0% 10 0.5 0.6 0.5 1.3 0.0
3.|-- 24.105.62.150 0.0% 10 1.1 1.2 0.8 2.3 0.0
4.|-- 137.221.66.10 0.0% 10 2.6 2.5 2.4 2.6 0.0
5.|-- 137.221.69.66 0.0% 10 2.3 5.9 2.3 33.0 9.6
6.|-- 137.221.69.32 0.0% 10 1.7 1.7 1.5 1.8 0.0
7.|-- et-0-0-37-1.cr6-chi1.ip4.gtt.net 0.0% 10 2.1 2.6 2.0 5.8 1.0
8.|-- et-0-0-61.cr2-was1.ip4.gtt.net 0.0% 10 26.9 28.2 26.1 36.4 3.6
9.|-- opera-gw.ip4.gtt.net 0.0% 10 27.6 27.4 27.3 27.6 0.0
10.|-- a28-02-09.opera-mini.net 0.0% 10 26.8 26.8 26.7 26.9 0.0

12/11/2018 22:05:36 UTC
--------------------

Test Made on Windows 10 64-bit Enterprise Edition & Opera Browser
ISP : Bell
IP : 64.228.51.69
CT : DSL

*WoW is the only game affected by this massive lag spike , other Blizzard products are working fine so are other games.
This has been happening to me all week and still going on.
Happening to me as well with Bell Canada.
Still ongoing. It's worse than yesterday... :(
Yep, its back again, spiked to 900~ during a dungeon, you can imagine it was pretty non-enjoyable.
save this poor man
I am also having this issue how ever I am with Shaw in Ontario

WinMTR

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.2.1 - 0 | 40 | 40 | 0 | 0 | 0 | 0 |
| 10.175.196.1 - 0 | 40 | 40 | 6 | 7 | 11 | 6 |
| 24.244.9.69 - 0 | 40 | 40 | 50 | 51 | 57 | 51 |
| rc3no-be110-1.cg.shawcable.net - 0 | 40 | 40 | 68 | 70 | 74 | 70 |
| rc2wt-be100.wa.shawcable.net - 0 | 40 | 40 | 83 | 85 | 88 | 87 |
| rc6wt-tge0-10-0-11.wa.shawcable.net - 0 | 40 | 40 | 87 | 88 | 95 | 87 |
| ae1-br01-eqse2.as57976.net - 0 | 40 | 40 | 132 | 134 | 150 | 133 |
| xe-0-0-1-1-br02-eqch2.as57976.net - 0 | 40 | 40 | 101 | 120 | 586 | 586 |
| be2-pe02-eqch2.as57976.net - 0 | 40 | 40 | 132 | 134 | 140 | 134 |
| 24.105.62.129 - 0 | 40 | 40 | 134 | 135 | 144 | 135 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

TRACEROUTE:
traceroute to 70.76.144.8 (70.76.144.8), 15 hops max, 60 byte packets
1 Blizzard Blizzard 0.319 ms 0.281 ms 0.280 ms
2 37.244.22.130 (37.244.22.130) 0.804 ms 0.802 ms 0.803 ms
3 24.105.30.146 (24.105.30.146) 2.204 ms 2.214 ms 2.215 ms
4 137.221.66.4 (137.221.66.4) 2.215 ms 2.216 ms 2.217 ms
5 137.221.68.72 (137.221.68.72) 25.776 ms 25.777 ms 25.777 ms
6 137.221.65.7 (137.221.65.7) 25.743 ms 25.837 ms 25.813 ms
7 137.221.65.41 (137.221.65.41) 25.774 ms 25.826 ms 25.827 ms
8 137.221.73.32 (137.221.73.32) 33.226 ms 32.681 ms 32.657 ms
9 rc5wt-tge0-10-0-10.wa.shawcable.net (66.163.68.65) 27.085 ms 27.239 ms 27.348 ms
10 rc3so-be82.cg.shawcable.net (66.163.76.10) 46.576 ms 46.672 ms 46.559 ms
11 rc3sc-be110-1.wp.shawcable.net (66.163.76.62) 60.734 ms 60.700 ms 60.910 ms
12 rc2nr-tge0-1-0-25-13.wp.shawcable.net (24.244.9.66) 105.335 ms 105.192 ms 105.280 ms
13 * * *
14 * * *
15 * * *

13/11/2018 01:44:43 UTC
--------------------

TRACEROUTE:
traceroute to 70.76.144.8 (70.76.144.8), 15 hops max, 60 byte packets
1 Blizzard Blizzard 0.261 ms 0.254 ms 0.253 ms
2 37.244.22.130 (37.244.22.130) 0.731 ms 0.752 ms 0.754 ms
3 24.105.30.146 (24.105.30.146) 0.755 ms 0.815 ms 0.861 ms
4 137.221.66.4 (137.221.66.4) 1.903 ms 1.923 ms 1.926 ms
5 137.221.68.72 (137.221.68.72) 25.792 ms 25.805 ms 25.807 ms
6 137.221.65.7 (137.221.65.7) 25.662 ms 25.837 ms 25.808 ms
7 137.221.65.41 (137.221.65.41) 25.800 ms 25.667 ms 25.642 ms
8 137.221.73.32 (137.221.73.32) 25.606 ms 25.644 ms 25.680 ms
9 rc5wt-tge0-10-0-10.wa.shawcable.net (66.163.68.65) 27.546 ms 29.329 ms 29.320 ms
10 rc3so-be82.cg.shawcable.net (66.163.76.10) 46.535 ms 46.514 ms 46.555 ms
11 rc3sc-be110-1.wp.shawcable.net (66.163.76.62) 60.833 ms 61.957 ms 61.574 ms
12 rc2nr-tge0-1-0-25-13.wp.shawcable.net (24.244.9.66) 105.586 ms 105.486 ms 105.479 ms
13 * * *
14 * * *
15 * * *

13/11/2018 01:44:43 UTC
--------------------

TRACEROUTE:
traceroute to 70.76.144.8 (70.76.144.8), 15 hops max, 60 byte packets
1 Blizzard Blizzard 0.383 ms 0.366 ms 0.364 ms
2 37.244.23.130 (37.244.23.130) 1.056 ms 1.061 ms 1.059 ms
3 24.105.62.146 (24.105.62.146) 2.720 ms 2.727 ms 2.727 ms
4 137.221.66.8 (137.221.66.8) 2.727 ms 2.726 ms 2.726 ms
5 137.221.69.70 (137.221.69.70) 50.778 ms 50.790 ms 50.791 ms
6 137.221.65.43 (137.221.65.43) 50.210 ms 50.077 ms 50.020 ms
7 137.221.73.32 (137.221.73.32) 49.987 ms 49.989 ms 50.151 ms
8 rc5wt-tge0-10-0-10.wa.shawcable.net (66.163.68.65) 53.565 ms 52.614 ms 52.570 ms
9 rc3so-be82.cg.shawcable.net (66.163.76.10) 70.967 ms 70.958 ms 70.935 ms
10 rc3sc-be110-1.wp.shawcable.net (66.163.76.62) 85.131 ms 85.242 ms 85.124 ms
11 rc2nr-tge0-1-0-25-13.wp.shawcable.net (24.244.9.66) 133.394 ms 133.228 ms 133.775 ms
12 * * *
13 * * *
14 * * *
15 * * *

13/11/2018 01:44:43 UTC
--------------------

TRACEROUTE:
traceroute to 70.76.144.8 (70.76.144.8), 15 hops max, 60 byte packets
1 Blizzard Blizzard 0.304 ms 0.286 ms 0.284 ms
2 37.244.23.130 (37.244.23.130) 0.919 ms 0.947 ms 0.948 ms
3 24.105.62.146 (24.105.62.146) 2.685 ms 2.709 ms 2.726 ms
4 137.221.66.8 (137.221.66.8) 2.727 ms 2.727 ms 2.728 ms
5 137.221.69.70 (137.221.69.70) 50.758 ms 50.796 ms 50.800 ms
6 137.221.65.43 (137.221.65.43) 50.079 ms 50.235 ms 50.210 ms
7 137.221.73.32 (137.221.73.32) 50.047 ms 50.032 ms 50.005 ms
8 rc5wt-tge0-10-0-10.wa.shawcable.net (66.163.68.65) 50.222 ms 51.573 ms 51.553 ms
9 rc3so-be82.cg.shawcable.net (66.163.76.10) 70.973 ms 70.889 ms 72.475 ms
10 rc3sc-be110-1.wp.shawcable.net (66.163.76.62) 87.410 ms 85.285 ms 85.203 ms
11 rc2nr-tge0-1-0-25-13.wp.shawcable.net (24.244.9.66) 134.264 ms 134.063 ms 134.014 ms
12 * * *
13 * * *
14 * * *
15 * * *

13/11/2018 01:44:46 UTC
--------------------

MTR:
Start: Tue Nov 13 01:44:43 2018 Blizzard 1.|-- Blizzard 0.0% 10 0.3 0.3 0.3 0.4 0.0
2.|-- 37.244.22.130 0.0% 10 0.5 0.6 0.5 0.7 0.0
3.|-- 24.105.30.146 0.0% 10 1.1 1.1 0.9 1.3 0.0
4.|-- 137.221.66.4 0.0% 10 1.6 1.6 1.5 1.7 0.0
5.|-- 137.221.68.72 0.0% 10 25.8 27.9 25.7 47.6 6.9
6.|-- 137.221.65.7 0.0% 10 25.8 25.8 25.6 26.0 0.0
7.|-- 137.221.65.41 0.0% 10 25.7 25.8 25.7 26.0 0.0
8.|-- 137.221.73.32 0.0% 10 25.7 28.1 25.6 40.7 5.1
9.|-- rc5wt-tge0-10-0-10.wa.shawcable.net 0.0% 10 43.5 29.8 25.8 43.5 5.2
10.|-- rc3so-be82.cg.shawcable.net 0.0% 10 46.7 46.6 46.5 46.7 0.0
11.|-- rc3sc-be110-1.wp.shawcable.net 0.0% 10 61.5 60.8 60.6 61.5 0.0
12.|-- rc2nr-tge0-1-0-25-13.wp.shawcable.net 0.0% 10 108.2 106.6 105.2 108.4 0.9
13.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0

13/11/2018 01:44:43 UTC
--------------------

MTR:
Start: Tue Nov 13 01:44:43 2018 Blizzard 1.|-- Blizzard 0.0% 10 0.3 0.2 0.2 0.3 0.0
2.|-- 37.244.23.2 0.0% 10 0.4 0.5 0.4 0.6 0.0
3.|-- 24.105.62.146 0.0% 10 1.0 1.0 0.7 1.9 0.0
4.|-- 137.221.66.12 0.0% 10 2.3 2.4 2.2 2.4 0.0
5.|-- 137.221.69.72 0.0% 10 67.2 52.6 50.9 67.2 5.1
6.|-- 137.221.65.43 0.0% 10 51.0 50.9 50.9 51.1 0.0
7.|-- 137.221.73.32 0.0% 10 51.5 52.1 50.7 62.8 3.8
8.|-- rc5wt-tge0-10-0-11.wa.shawcable.net 0.0% 10 50.6 50.7 50.5 50.8 0.0
9.|-- rc3no-be100.cg.shawcable.net 0.0% 10 66.5 66.2 65.9 66.7 0.0
10.|-- rc2nr-be110-1.wp.shawcable.net 0.0% 10 84.2 84.6 84.2 85.5 0.3
11.|-- 24.244.9.70 0.0% 10 129.2 128.7 127.8 129.9 0.5
12.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0

13/11/2018 01:44:43 UTC
--------------------

MTR:
Start: Tue Nov 13 01:44:43 2018 Blizzard 1.|-- Blizzard 0.0% 10 0.2 0.3 0.2 0.4 0.0
2.|-- 37.244.22.130 0.0% 10 0.6 0.6 0.5 0.7 0.0
3.|-- 24.105.30.146 0.0% 10 1.1 1.1 0.8 1.6 0.0
4.|-- 137.221.66.4 0.0% 10 1.5 1.5 1.5 1.8 0.0
5.|-- 137.221.68.72 0.0% 10 25.7 25.8 25.7 26.3 0.0
6.|-- 137.221.65.7 0.0% 10 25.7 25.7 25.6 25.8 0.0
7.|-- 137.221.65.41 0.0% 10 25.7 26.1 25.7 28.7 0.9
8.|-- 137.221.73.32 0.0% 10 25.7 25.8 25.5 26.3 0.0
9.|-- rc5wt-tge0-10-0-10.wa.shawcable.net 0.0% 10 26.0 26.1 25.7 27.2 0.0
10.|-- rc3so-be82.cg.shawcable.net 0.0% 10 46.6 46.9 46.6 48.3 0.3
11.|-- rc3sc-be110-1.wp.shawcable.net 0.0% 10 60.7 61.1 60.7 63.5 0.8
12.|-- rc2nr-tge0-1-0-25-13.wp.shawcable.net 0.0% 10 105.4 106.3 105.3 108.4 1.1
13.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0

13/11/2018 01:44:43 UTC
--------------------

MTR:
Start: Tue Nov 13 01:44:46 2018 Blizzard 1.|-- Blizzard 0.0% 10 0.3 0.3 0.3 0.5 0.0
2.|-- 37.244.23.130 0.0% 10 0.6 0.6 0.5 0.6 0.0
3.|-- 24.105.62.146 0.0% 10 1.1 1.3 1.1 1.5 0.0
4.|-- 137.221.66.8 0.0% 10 2.1 2.1 2.0 2.2 0.0
5.|-- 137.221.69.70 0.0% 10 50.9 50.8 50.6 51.5 0.0
6.|-- 137.221.65.43 0.0% 10 50.2 52.1 50.0 64.7 4.6
7.|-- 137.221.73.32 0.0% 10 50.3 50.1 50.0 50.5 0.0
8.|-- rc5wt-tge0-10-0-10.wa.shawcable.net 0.0% 10 50.1 50.4 50.1 51.5 0.0
9.|-- rc3so-be82.cg.shawcable.net 0.0% 10 71.2 71.7 70.9 73.2 0.6
10.|-- rc3sc-be110-1.wp.shawcable.net 0.0% 10 85.2 85.2 85.0 85.3 0.0
11.|-- rc2nr-tge0-1-0-25-13.wp.shawcable.net 0.0% 10 137.4 134.4 133.3 137.4 1.3
12.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0

13/11/2018 01:44:46 UTC
--------------------
Hey everyone,

Thank you for generating these traceroutes, WinMTR, and Looking Glass results. We've made our network guys aware of the situation and its on their radar for investigation. I've appended this thread to our internal tracking, so we will be putting the data to good use. We really appreciate your help here.

-Lantrasau
11/12/2018 06:13 PMPosted by Lantrasau
Hey everyone,

Thank you for generating these traceroutes, WinMTR, and Looking Glass results. We've made our network guys aware of the situation and its on their radar for investigation. I've appended this thread to our internal tracking, so we will be putting the data to good use. We really appreciate your help here.

-Lantrasau


Thank you so much for the update.
Same thing with Bell in Québec. It's been instable all weekend.

TRACEROUTE:
traceroute to 50.100.111.211 (50.100.111.211), 15 hops max, 60 byte packets
1 Blizzard Blizzard 0.293 ms 0.275 ms 0.273 ms
2 37.244.22.2 (37.244.22.2) 0.594 ms 0.615 ms 0.727 ms
3 24.105.30.146 (24.105.30.146) 0.938 ms 0.996 ms 1.069 ms
4 137.221.66.0 (137.221.66.0) 1.422 ms 1.476 ms 1.540 ms
5 137.221.68.70 (137.221.68.70) 7.126 ms 7.134 ms 7.135 ms
6 137.221.68.34 (137.221.68.34) 1.164 ms 1.275 ms 1.246 ms
7 213.248.78.166 (213.248.78.166) 1.560 ms 3.270 ms 3.287 ms
8 dls-b21-link.telia.net (62.115.123.136) 31.886 ms 32.897 ms 32.867 ms
9 213.155.130.179 (213.155.130.179) 42.296 ms 42.301 ms 42.011 ms
10 213.155.130.176 (213.155.130.176) 56.094 ms 56.110 ms 56.109 ms
11 213.248.79.222 (213.248.79.222) 73.403 ms 73.419 ms 73.313 ms
12 * * *
13 * * *
14 * * *
15 * * *

13/11/2018 02:25:29 UTC
--------------------

TRACEROUTE:
traceroute to 50.100.111.211 (50.100.111.211), 15 hops max, 60 byte packets
1 Blizzard Blizzard 0.327 ms 0.314 ms 0.312 ms
2 37.244.22.130 (37.244.22.130) 0.899 ms 0.904 ms 0.904 ms
3 24.105.30.146 (24.105.30.146) 1.054 ms 1.101 ms 2.165 ms
4 137.221.66.0 (137.221.66.0) 2.179 ms 2.177 ms 2.176 ms
5 137.221.68.70 (137.221.68.70) 2.159 ms 2.160 ms 2.160 ms
6 137.221.68.34 (137.221.68.34) 9.884 ms 7.917 ms 7.891 ms
7 213.248.78.166 (213.248.78.166) 1.460 ms 1.447 ms 1.414 ms
8 dls-b21-link.telia.net (62.115.123.136) 32.115 ms 31.734 ms 31.741 ms
9 213.155.130.179 (213.155.130.179) 42.220 ms 42.239 ms 42.252 ms
10 213.155.130.176 (213.155.130.176) 51.628 ms 51.579 ms 51.661 ms
11 213.248.79.222 (213.248.79.222) 73.720 ms 73.715 ms 73.711 ms
12 * * *
13 * * *
14 * * *
15 * * *

13/11/2018 02:25:29 UTC
--------------------

TRACEROUTE:
traceroute to 50.100.111.211 (50.100.111.211), 15 hops max, 60 byte packets
1 Blizzard Blizzard 4.241 ms 4.233 ms 4.234 ms
2 37.244.23.130 (37.244.23.130) 4.553 ms 4.567 ms 4.623 ms
3 24.105.62.146 (24.105.62.146) 4.970 ms 4.981 ms 5.018 ms
4 137.221.66.12 (137.221.66.12) 6.536 ms 6.579 ms 6.650 ms
5 137.221.69.72 (137.221.69.72) 29.692 ms 29.707 ms 29.706 ms
6 137.221.69.34 (137.221.69.34) 5.732 ms 1.658 ms 1.639 ms
7 12.246.90.153 (12.246.90.153) 2.630 ms 2.941 ms 2.932 ms
8 cr1.cgcil.ip.att.net (12.122.133.194) 7.007 ms 6.537 ms 6.515 ms
9 gar18.cgcil.ip.att.net (12.122.99.21) 21.172 ms 21.187 ms 20.674 ms
10 12.249.212.10 (12.249.212.10) 353.080 ms 353.248 ms 353.275 ms
11 * * *
12 * * *
13 * * *
14 * * *
15 * * *

13/11/2018 02:25:29 UTC
--------------------

TRACEROUTE:
traceroute to 50.100.111.211 (50.100.111.211), 15 hops max, 60 byte packets
1 Blizzard Blizzard 0.252 ms 0.239 ms 0.237 ms
2 37.244.23.2 (37.244.23.2) 0.623 ms 0.665 ms 0.719 ms
3 24.105.62.146 (24.105.62.146) 1.425 ms 1.469 ms 1.511 ms
4 137.221.66.12 (137.221.66.12) 2.616 ms 2.657 ms 2.762 ms
5 137.221.69.68 (137.221.69.68) 2.577 ms 2.586 ms 2.587 ms
6 137.221.69.32 (137.221.69.32) 2.306 ms 2.107 ms 2.089 ms
7 12.246.90.153 (12.246.90.153) 2.331 ms 2.268 ms 2.292 ms
8 cr1.cgcil.ip.att.net (12.122.133.194) 2.288 ms 9.643 ms 9.632 ms
9 gar18.cgcil.ip.att.net (12.122.99.21) 2.139 ms 2.143 ms 2.140 ms
10 12.249.212.10 (12.249.212.10) 345.492 ms 345.503 ms 345.308 ms
11 * * *
12 * * *
13 * * *
14 * * *
15 * * *

13/11/2018 02:25:31 UTC
--------------------

MTR:
Start: Tue Nov 13 02:25:29 2018 Blizzard 1.|-- Blizzard 0.0% 10 0.3 0.3 0.2 0.4 0.0
2.|-- 37.244.23.130 0.0% 10 0.8 0.6 0.5 0.8 0.0
3.|-- 24.105.62.146 0.0% 10 1.0 1.1 0.7 2.3 0.3
4.|-- 137.221.66.12 0.0% 10 2.5 2.5 2.4 2.7 0.0
5.|-- 137.221.69.72 0.0% 10 2.4 20.7 2.3 185.2 57.8
6.|-- 137.221.69.34 0.0% 10 1.8 2.8 1.7 9.1 2.2
7.|-- 12.246.90.153 0.0% 10 2.7 2.5 2.4 2.8 0.0
8.|-- cr1.cgcil.ip.att.net 0.0% 10 10.3 7.0 3.2 10.3 2.4
9.|-- gar18.cgcil.ip.att.net 0.0% 10 1.8 3.7 1.8 14.8 4.3
10.|-- 12.249.212.10 10.0% 10 347.6 355.9 342.9 373.7 11.3
11.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
12.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
13.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
14.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
15.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
16.|-- bras-base-mtrlpq3704w-grc-01-50-100-111-211.dsl.bell.ca 20.0% 10 380.1 361.0 345.1 380.1 14.6

13/11/2018 02:25:29 UTC
--------------------

MTR:
Start: Tue Nov 13 02:25:29 2018 Blizzard 1.|-- Blizzard 0.0% 10 0.4 0.3 0.3 0.4 0.0
2.|-- 37.244.22.2 0.0% 10 0.6 0.6 0.5 0.8 0.0
3.|-- 24.105.30.146 0.0% 10 1.2 1.2 1.0 1.3 0.0
4.|-- 137.221.66.0 0.0% 10 1.6 1.7 1.5 1.9 0.0
5.|-- 137.221.68.70 0.0% 10 1.5 16.8 1.3 61.4 21.9
6.|-- 137.221.68.34 0.0% 10 1.2 2.4 1.2 11.4 3.1
7.|-- 213.248.78.166 0.0% 10 1.5 1.9 1.3 3.0 0.3
8.|-- dls-b21-link.telia.net 0.0% 10 32.5 32.1 31.5 32.7 0.0
9.|-- 213.155.130.179 0.0% 10 42.2 42.7 42.1 45.8 1.0
10.|-- 213.155.130.176 0.0% 10 51.8 52.1 51.7 53.0 0.0
11.|-- 213.248.79.222 0.0% 10 73.4 73.6 73.4 74.0 0.0
12.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
13.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
14.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
15.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
16.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
17.|-- bras-base-mtrlpq3704w-grc-01-50-100-111-211.dsl.bell.ca 50.0% 10 75.3 75.3 75.2 75.4 0.0

13/11/2018 02:25:29 UTC
--------------------

MTR:
Start: Tue Nov 13 02:25:29 2018 Blizzard 1.|-- Blizzard 0.0% 10 0.4 0.3 0.2 0.4 0.0
2.|-- 37.244.22.2 0.0% 10 0.6 0.6 0.5 1.0 0.0
3.|-- 24.105.30.146 0.0% 10 1.2 1.2 1.0 1.3 0.0
4.|-- 137.221.66.0 0.0% 10 1.7 1.6 1.3 1.8 0.0
5.|-- 137.221.68.70 0.0% 10 1.5 16.8 1.3 61.4 21.9
6.|-- 137.221.68.34 0.0% 10 1.2 2.3 1.1 11.4 3.2
7.|-- 213.248.78.166 0.0% 10 1.5 1.9 1.4 2.7 0.0
8.|-- dls-b21-link.telia.net 0.0% 10 32.5 32.1 31.6 32.6 0.0
9.|-- 213.155.130.179 0.0% 10 42.2 42.7 42.1 45.7 1.0
10.|-- 213.155.130.176 0.0% 10 51.7 52.1 51.6 53.0 0.0
11.|-- 213.248.79.222 0.0% 10 73.4 73.5 73.4 74.0 0.0
12.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
13.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
14.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
15.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
16.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
17.|-- bras-base-mtrlpq3704w-grc-01-50-100-111-211.dsl.bell.ca 0.0% 10 75.2 75.4 75.1 76.6 0.3

13/11/2018 02:25:29 UTC
--------------------

MTR:
Start: Tue Nov 13 02:25:31 2018 Blizzard 1.|-- Blizzard 0.0% 10 0.3 0.2 0.2 0.3 0.0
2.|-- 37.244.23.2 0.0% 10 0.5 0.5 0.4 0.6 0.0
3.|-- 24.105.62.146 0.0% 10 1.1 1.1 1.0 1.3 0.0
4.|-- 137.221.66.12 0.0% 10 2.4 2.4 2.3 2.5 0.0
5.|-- 137.221.69.68 0.0% 10 2.2 2.4 2.2 3.4 0.3
6.|-- 137.221.69.32 0.0% 10 2.0 3.1 2.0 11.5 2.9
7.|-- 12.246.90.153 0.0% 10 2.3 2.3 2.2 2.3 0.0
8.|-- cr1.cgcil.ip.att.net 0.0% 10 9.8 6.7 3.6 9.8 2.1
9.|-- gar18.cgcil.ip.att.net 0.0% 10 2.1 21.8 2.1 98.8 33.8
10.|-- 12.249.212.10 10.0% 10 353.4 361.4 345.9 376.5 12.3
11.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
12.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
13.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
14.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
15.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
16.|-- bras-base-mtrlpq3704w-grc-01-50-100-111-211.dsl.bell.ca 0.0% 10 346.7 359.8 346.3 380.5 12.9

13/11/2018 02:25:31 UTC
--------------------
Same here, however the connection seems fine until it reaches Blizzard's server:

Tracing route to 24.105.62.129 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms 192.168.2.1
2 4 ms 4 ms 4 ms 10.11.16.161
3 * * * Request timed out.
4 10 ms 7 ms 7 ms tcore4-montreal01_hundredgige1-6-0-3.net.bell.ca [64.230.33.118]
5 5 ms 4 ms 4 ms dis3-montreal01_0-6-0.net.bell.ca [64.230.94.131]
6 5 ms 9 ms 12 ms tcore4-montreal01_1-10-0-1.net.bell.ca [64.230.94.130]
7 5 ms 4 ms 6 ms bx2-montreal01_bundle-ether2.net.bell.ca [64.230.94.171]
8 5 ms 5 ms 5 ms lag-105.bear1.Montreal2.Level3.net [4.15.18.9]
9 26 ms 25 ms 23 ms 4.69.216.226
10 18 ms 17 ms 17 ms BLIZZARD-EN.ear1.NewYork5.Level3.net [4.35.72.34]
11 341 ms 355 ms 347 ms ae1-br01-eqny8.as57976.net [137.221.71.33]
12 324 ms 322 ms 315 ms et-0-0-2-br02-eqch2.as57976.net [137.221.65.8]
13 315 ms 302 ms 301 ms be2-pe02-eqch2.as57976.net [137.221.69.73]
14 328 ms 328 ms 325 ms chi-eqch2-ia-bons-04.as57976.net [137.221.66.15]
15 325 ms 323 ms 320 ms 24.105.62.129
I'm also a user from Bell Canada in Québec and I've had issues recently. I mainly play Overwatch and used to have 38-40 ping but in the last Week it's often 90 and it spikes at 300+

I'm not a network wiz at all, but here is a WinMTR to a private game, I followed the instructions here: https://eu.battle.net/support/en/article/27780?utm_source=internal-support_forums&utm_medium=posting&utm_campaign=BlizzardCSEU&utm_content=solution

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| router.asus.com - 0 | 350 | 350 | 0 | 0 | 4 | 0 |
| mynetwork - 0 | 350 | 350 | 0 | 0 | 2 | 0 |
| 10.11.16.89 - 0 | 350 | 350 | 0 | 3 | 32 | 1 |
| 10.178.206.132 - 0 | 350 | 350 | 0 | 1 | 3 | 1 |
| 10.178.206.133 - 0 | 350 | 350 | 1 | 1 | 20 | 2 |
| tcore4-montreal02_2-12-0-0.net.bell.ca - 0 | 350 | 350 | 1 | 4 | 11 | 3 |
| bx7-montreal02_ae5.net.bell.ca - 0 | 350 | 350 | 1 | 1 | 23 | 2 |
| lag-107.bear2.Montreal2.Level3.net - 17 | 211 | 176 | 1 | 1 | 5 | 1 |
| 4.69.216.226 - 23 | 183 | 141 | 11 | 14 | 28 | 11 |
| BLIZZARD-EN.ear1.NewYork5.Level3.net - 0 | 350 | 350 | 16 | 18 | 37 | 16 |
| ae1-br01-eqny8.as57976.net - 0 | 350 | 350 | 16 | 22 | 547 | 17 |
| et-0-0-2-br02-eqch2.as57976.net - 1 | 329 | 327 | 24 | 137 | 4701 | 29 |
| No response from host - 100 | 71 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 71 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 71 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 71 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 71 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 71 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 71 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 71 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 71 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 71 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 71 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 71 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 71 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 71 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 71 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 71 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 71 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 71 | 0 | 0 | 0 | 0 | 0 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

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