Anyone else having an abnormally high latency? [Bell ISP]

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Usually I run at around 70 MS but around 7 hours ago, it jumped up to 285 MS and has stayed there ever since. It has persisted through relogs, computer restarts, modem restarts, unchecking the "Optimize Internet" and IPv6 options ingame, and DNS flush. My internet is otherwise the same, and I started up a LoL game to test out my latency and it was 24 MS. Realm is Hyjal.
Yeah, I've been having lag spikes for the last 2-3 weeks and honestly nothing seems to have helped so far.
Yes - has been the case the last couple of days.
Very frustrating.
I am on Shu'halo and Eitrigg.

Comcast
Same issue started around 12am last night. Went from 30ms to 250ms. Here is a trace route.

Tracing route to 24.105.62.129 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms SAGEMCOM [192.168.2.1]
2 6 ms 19 ms 9 ms 10.11.16.249
3 1 ms 4 ms 1 ms 10.178.206.132
4 1 ms 3 ms 3 ms 10.178.206.133
5 83 ms 79 ms 79 ms tcore3-montreal02_2-12-0-0.net.bell.ca [64.230.91.54]
6 81 ms 79 ms 83 ms tcore3-toronto63_1-10-0-0.net.bell.ca [64.230.79.34]
7 85 ms 79 ms 79 ms tcore3-vancouverbg_hundredgige0-1-0-0.net.bell.ca [64.230.79.57]
8 82 ms 79 ms 79 ms tcore3-seattle_hundredgige0-9-0-0.net.bell.ca [64.230.79.96]
9 80 ms 78 ms 80 ms bx2-paloalto01_xe5-3-0.net.bell.ca [64.230.77.113]
10 80 ms 81 ms 81 ms 198.32.176.64
11 81 ms 80 ms 82 ms i-92.paix-core02.telstraglobal.net [202.84.247.42]
12 298 ms 300 ms 300 ms i-10107.sydp-core03.telstraglobal.net [202.84.138.49]
13 307 ms 297 ms 298 ms i-0-1-0-0.sydp10.bi.telstraglobal.net [202.84.222.170]
14 267 ms 267 ms 268 ms unknown.telstraglobal.net [210.176.38.113]
15 252 ms 252 ms 251 ms et-0-0-48-br01-eqsy4.as57976.net [137.221.85.33]
16 252 ms 251 ms 251 ms 137.221.65.96
17 251 ms 251 ms 251 ms xe-0-0-1-1-br02-eqch2.as57976.net [137.221.65.42]
18 252 ms 252 ms 252 ms be2-pe01-eqch2.as57976.net [137.221.69.71]
19 255 ms 252 ms 252 ms 24.105.62.129

Trace complete.
Dealt with the Same issue in both WoW and Heroes since late last night

Southern Ontario on Bell Canada Internet.

Tracing route to 24.105.62.129 over a maximum of 30 hops

1 <1 ms <1 ms 1 ms mynetwork [192.168.2.1]
2 13 ms 9 ms 11 ms 10.11.1.73
3 * * * Request timed out.
4 7 ms 7 ms 7 ms tcore1-kitchener06_ae4.net.bell.ca [64.230.53.10
4]
5 4 ms 3 ms 4 ms dis17-kitchener06_2-0-0.net.bell.ca [64.230.113.
73]
6 77 ms 77 ms 77 ms tcore3-kitchener06_0-8-0-0.net.bell.ca [64.230.1
13.72]
7 83 ms 79 ms 79 ms tcore3-toronto21_bundle-ether16.net.bell.ca [64.
230.53.128]
8 77 ms 79 ms 79 ms tcore3-vancouverbg_hundredgige0-9-0-0.net.bell.c
a [64.230.79.59]
9 79 ms 78 ms 79 ms tcore3-seattle_hundredgige0-9-0-0.net.bell.ca [6
4.230.79.96]
10 77 ms 78 ms 77 ms bx2-paloalto01_xe5-3-0.net.bell.ca [64.230.77.11
3]
11 77 ms 105 ms 77 ms 198.32.176.64
12 78 ms 79 ms 79 ms i-92.paix-core02.telstraglobal.net [202.84.247.4
2]
13 297 ms 297 ms 296 ms i-10107.sydp-core03.telstraglobal.net [202.84.13
8.49]
14 296 ms 296 ms 295 ms i-0-0-0-0.sydp10.bi.telstraglobal.net [202.84.22
2.162]
15 297 ms 296 ms 297 ms unknown.telstraglobal.net [210.176.38.113]
16 249 ms 249 ms 250 ms et-0-0-48-br01-eqsy4.as57976.net [137.221.85.33]

17 252 ms 252 ms 252 ms 137.221.65.96
18 251 ms 251 ms 251 ms xe-0-0-1-1-br02-eqch2.as57976.net [137.221.65.42
]
19 249 ms 249 ms 249 ms be2-pe01-eqch2.as57976.net [137.221.69.71]
20 252 ms 252 ms 252 ms 24.105.62.129

Trace complete.
You wouldn't all happen to be using Bell would you?
I've been having this issue the last 2 days, and actually putting it to a test I've got almost identical ping on US servers and OCE servers now (About 250-270), and if I turn my VPN on and set it to US East, I've actually got better ping to Europe servers than I do anywhere else (About 100).

Usually always had 30-40ms and now sitting at a constant 250-300 it feels almost unplayable the last couple days.
I'm going to go ahead and say it's something between Bell and WoW servers.

I've had the same issue before years ago and am currently facing them again.
Something with wow and Canadian Players. Wow is forcing Canadian players to connect to OCE servers causing 250+ms . Turn on my vpn to New york and my ms goes back down to normal @ 30ms.

Below are traceroute and WinMTR stats

Tracing route to 24.105.62.129 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms 192.168.0.1
2 1 ms <1 ms <1 ms SAGEMCOM [192.168.2.1]
3 6 ms 4 ms 4 ms 10.11.10.25
4 5 ms 5 ms 5 ms 10.178.206.94
5 6 ms 5 ms 5 ms 10.178.206.95
6 82 ms 79 ms 79 ms tcore4-toronto12_2-8-0-0.net.bell.ca [64.230.104.186]
7 82 ms 79 ms 78 ms tcore4-vancouver_hundredgige0-1-0-0.net.bell.ca [64.230.79.67]
8 79 ms 78 ms 79 ms tcore4-seattle_hundredgige0-5-0-0.net.bell.ca [64.230.79.94]
9 75 ms 75 ms 75 ms bx2-paloalto_xe7-0-0_0.net.bell.ca [64.230.186.54]
10 77 ms 76 ms 76 ms 198.32.176.64
11 76 ms 77 ms 77 ms i-92.paix-core02.telstraglobal.net [202.84.247.42]
12 296 ms 296 ms 296 ms i-10107.sydp-core03.telstraglobal.net [202.84.138.49]
13 294 ms 294 ms 294 ms i-0-1-0-0.sydp10.bi.telstraglobal.net [202.84.222.170]
14 264 ms 263 ms 271 ms unknown.telstraglobal.net [210.176.38.113]
15 248 ms 249 ms 269 ms et-0-0-48-br01-eqsy4.as57976.net [137.221.85.33]
16 250 ms 250 ms 250 ms 137.221.65.96
17 250 ms 250 ms 249 ms xe-0-0-1-1-br02-eqch2.as57976.net [137.221.65.42]
18 250 ms 250 ms 250 ms be2-pe01-eqch2.as57976.net [137.221.69.71]
19 249 ms 249 ms 249 ms 24.105.62.129

---------------------------------------END OF TRACEROUTE---------------------------------------------------------------------------------------------------------------------

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.0.1 - 0 | 56 | 56 | 0 | 0 | 1 | 0 |
| 192.168.2.1 - 0 | 56 | 56 | 0 | 0 | 3 | 0 |
| 10.11.10.25 - 0 | 56 | 56 | 4 | 7 | 20 | 7 |
| 10.178.206.94 - 0 | 56 | 56 | 5 | 5 | 8 | 5 |
| 10.178.206.95 - 0 | 56 | 56 | 5 | 5 | 20 | 5 |
| tcore4-toronto12_2-8-0-0.net.bell.ca - 0 | 55 | 55 | 76 | 79 | 87 | 79 |
|tcore4-vancouver_hundredgige0-1-0-0.net.bell.ca - 0 | 55 | 55 | 75 | 80 | 90 | 76 |
|tcore4-seattle_hundredgige0-5-0-0.net.bell.ca - 0 | 55 | 55 | 75 | 77 | 81 | 77 |
| bx2-paloalto_xe7-0-0_0.net.bell.ca - 0 | 55 | 55 | 75 | 78 | 122 | 75 |
| 198.32.176.64 - 0 | 55 | 55 | 75 | 77 | 120 | 76 |
| i-92.paix-core02.telstraglobal.net - 0 | 55 | 55 | 75 | 77 | 83 | 78 |
| i-10107.sydp-core03.telstraglobal.net - 0 | 55 | 55 | 295 | 296 | 298 | 296 |
| i-0-1-0-0.sydp10.bi.telstraglobal.net - 0 | 55 | 55 | 293 | 294 | 301 | 294 |
| unknown.telstraglobal.net - 0 | 55 | 55 | 263 | 265 | 291 | 264 |
| et-0-0-48-br01-eqsy4.as57976.net - 0 | 55 | 55 | 247 | 252 | 324 | 300 |
| 137.221.65.96 - 0 | 55 | 55 | 249 | 251 | 279 | 250 |
| xe-0-0-1-1-br02-eqch2.as57976.net - 0 | 55 | 55 | 249 | 252 | 283 | 250 |
| be2-pe01-eqch2.as57976.net - 0 | 55 | 55 | 249 | 250 | 264 | 250 |
| 24.105.62.129 - 0 | 55 | 55 | 248 | 249 | 252 | 249 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
Just returning myself after 3 or so years BUT not going to be around long .. I disconnect every couple mins from insane latency.

Yes it is a Bell line (virgin really but they are owned by bell)..

I think Virgin mobile is now spamming the lines so there isn't enough connection..

Idiots at bell have had this issue for a long time though they say "fiber optic lines are not affected by volume of use" literally..

of course I also have had cable and the same thing as I think there is also a lot of issue with internet connection "canada to the US" probably because Canada is such a security issue for the present administration..
I'm on Bell Fibe Canada and I been having issues since yesterday. 280-350 ms home and world. I have no problems playing other non-blizzard games. I'm on the east coast. Great to see our monthly Bell Canada/Blizzard problems again!
I live in southern ontario, and I have virgin mobile internet through bell as well.
I can confirm that when I try to connect to anything Blizzard related, any of the games my ping is abnormally high. usually 29-40 ms, now at 285.
it is something VERY odd because IF I do a speed test immediately after logging out my ping will be over 200 BUT 10 seconds later it is 16 or so and speeds back up.

oceanic players are ALSO having issues and someone from blizzard said "it was fixed" I hate to see broken ..

This is as bad as the crippling lag we had during WotLK for several weeks ..
Howdy!

We are currently aware and investigating routing issues impacting Bell ISP users. I do not have any news at this time but our teams are on it!
Glad to see this thread, was wondering what the heck was happening since last night via Virgin Mobile home internet (really Bell) in Quebec.

Wonder if Videotron is having the same issue, having a ping of 250 ms average makes this game a hell of lost less enjoyable. Thanks for looking into it, cause Bell CS is horrible when you try to explain to them it's a routing issue for 1 game.
10/24/2018 07:56 AMPosted by Zuvykree
Howdy!

We are currently aware and investigating routing issues impacting Bell ISP users. I do not have any news at this time but our teams are on it!


Thank you so much!
10/24/2018 07:56 AMPosted by Zuvykree
Howdy!

We are currently aware and investigating routing issues impacting Bell ISP users. I do not have any news at this time but our teams are on it!


Thank you .. will post this here as well

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| mynetwork - 0 | 14 | 14 | 2 | 3 | 5 | 2 |
|lnsm3-toronto11_lo0.1_virgin.net.bell.ca - 0 | 14 | 14 | 14 | 23 | 33 | 24 |
| Packet was too big. - 100 | 13 | 0 | 0 | 0 | 0 | 0 |
| 10.55.49.56 - 0 | 14 | 14 | 15 | 24 | 39 | 25 |
|idcblf001-toronto11_xe0-0-71_0.net.bell.ca - 0 | 14 | 14 | 19 | 72 | 229 | 32 |
|dis1-toronto11_tengige0-4-0-7.net.bell.ca - 0 | 14 | 14 | 16 | 22 | 34 | 25 |
|tcore4-toronto21_tengige0-13-1-0.net.bell.ca - 0 | 13 | 13 | 87 | 99 | 111 | 111 |
|tcore4-vancouverbg_hundredgige0-1-0-0.net.bell.ca - 0 | 13 | 13 | 86 | 97 | 110 | 102 |
|tcore4-seattle_hundredgige0-9-0-0.net.bell.ca - 0 | 13 | 13 | 87 | 98 | 107 | 87 |
| bx2-paloalto_xe7-0-0_0.net.bell.ca - 0 | 13 | 13 | 84 | 94 | 104 | 93 |
| 198.32.176.64 - 0 | 13 | 13 | 86 | 93 | 103 | 95 |
| i-92.paix-core02.telstraglobal.net - 0 | 13 | 13 | 90 | 96 | 104 | 100 |
| i-10107.sydp-core03.telstraglobal.net - 0 | 13 | 13 | 306 | 315 | 324 | 316 |
| i-0-0-0-0.sydp10.bi.telstraglobal.net - 0 | 13 | 13 | 304 | 311 | 323 | 306 |
| unknown.telstraglobal.net - 0 | 13 | 13 | 273 | 284 | 292 | 283 |
| et-0-0-48-br01-eqsy4.as57976.net - 0 | 13 | 13 | 271 | 284 | 330 | 286 |
| 137.221.65.96 - 0 | 13 | 13 | 275 | 288 | 316 | 277 |
| xe-0-0-0-1-br01-eqsv5.as57976.net - 0 | 13 | 13 | 265 | 277 | 290 | 281 |
| xe-0-0-1-1-br02-eqla1.as57976.net - 0 | 13 | 13 | 272 | 282 | 290 | 278 |
| No response from host - 100 | 2 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 2 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 2 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 2 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 2 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 2 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 2 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 2 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 2 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 2 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 2 | 0 | 0 | 0 | 0 | 0 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
10/24/2018 07:56 AMPosted by Zuvykree
Howdy!

We are currently aware and investigating routing issues impacting Bell ISP users. I do not have any news at this time but our teams are on it!


Thanks , cause atm its impossible to do any rated Pvp content :( was doing 3s last night wondered for 2 games why i kept missing my traps when in my screen i hit em.... it was before I saw the 270 + 270 ping -.-
I use Rogers Canada and still have those same issues.
I got my error code when the game crashed on me this time (wow51900319)..
Another Canadian with same problems. My ISP is MTS in Manatoba.

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