Oceanic Routing Issues - Please fix

Technical Support
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Brisbane - Telstra - Normal ping 12-15, currently 60-80

|------------------------------------------------------------------------------------------|

| WinMTR statistics |

| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |

|------------------------------------------------|------|------|------|------|------|------|

| router.asus.com - 0 | 324 | 324 | 0 | 0 | 1 | 0 |

| No response from host - 100 | 64 | 0 | 0 | 0 | 0 | 0 |

| 144.130.212.210 - 0 | 324 | 324 | 1 | 2 | 25 | 3 |

|bundle-ether6.woo-core1.brisbane.telstra.net - 0 | 324 | 324 | 2 | 3 | 44 | 4 |

|bundle-ether20.chw-core10.sydney.telstra.net - 0 | 324 | 324 | 12 | 13 | 48 | 13 |

|bundle-ether1.oxf-gw11.sydney.telstra.net - 0 | 324 | 324 | 12 | 14 | 46 | 14 |

|bundle-ether2.oxf-gw10.sydney.telstra.net - 0 | 324 | 324 | 13 | 14 | 47 | 13 |

|bundle-ether1.sydo-core04.sydney.reach.com - 0 | 324 | 324 | 62 | 64 | 260 | 65 |

| i-0-0-0-3.sydo10.bi.telstraglobal.net - 0 | 324 | 324 | 58 | 60 | 254 | 104 |

| unknown.telstraglobal.net - 0 | 324 | 324 | 62 | 64 | 259 | 63 |

| et-0-0-48-br01-eqsy4.as57976.net - 0 | 324 | 324 | 62 | 67 | 256 | 62 |

| et-0-0-0-pe01-eqsy4.as57976.net - 0 | 324 | 324 | 59 | 61 | 255 | 59 |

| 137.221.66.145 - 0 | 324 | 324 | 59 | 60 | 253 | 59 |

| 103.4.115.248 - 0 | 324 | 324 | 62 | 63 | 258 | 63 |

|________________________________________________|______|______|______|______|______|______|

WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
Optus 4g in Brisbane connecting to my Note 8 via USB.
Still broken.

Tracing route to 103.4.115.248 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms 192.168.42.129
2 * * * Request timed out.
3 50 ms 39 ms 37 ms 10.194.33.145
4 * * * Request timed out.
5 47 ms 47 ms 53 ms 198.142.249.146
6 42 ms 45 ms 34 ms 10.194.120.2
7 23 ms 31 ms 32 ms 10.194.120.13
8 * * * Request timed out.
9 48 ms 24 ms 52 ms 10.194.120.213
10 * * * Request timed out.
11 * * * Request timed out.
12 48 ms 41 ms 60 ms te0-0-0-2.o4mopr01.optus.net.au [59.154.18.244]
13 25 ms 33 ms 30 ms bundle-ether18.cha-edge902.brisbane.telstra.net [139.130.61.73]
14 29 ms 42 ms 75 ms bundle-ether7.cha-core4.brisbane.telstra.net [203.50.11.142]
15 51 ms 55 ms 55 ms bundle-ether20.ken-core10.sydney.telstra.net [203.50.11.178]
16 67 ms 43 ms 40 ms bundle-ether1.oxf-gw10.sydney.telstra.net [203.50.6.97]
17 52 ms 51 ms 41 ms bundle-ether1.sydo-core04.sydney.reach.com [203.50.13.94]
18 50 ms 42 ms 51 ms i-0-0-0-4.sydo10.bi.telstraglobal.net [202.84.222.202]
19 62 ms 48 ms 41 ms unknown.telstraglobal.net [210.176.152.33]
20 64 ms 41 ms 46 ms et-0-0-48-br01-eqsy4.as57976.net [137.221.85.33]
21 184 ms 192 ms 197 ms et-0-0-0-pe02-eqsy4.as57976.net [137.221.85.69]
22 168 ms 202 ms 195 ms 103.4.115.248
10/31/2018 07:50 PMPosted by Lantrasau
Hey guys,

If the issue is still occurring, we will need MTR results that demonstrate that the routing is still off, as Zuvykree mentioned. The change we made seemed to resolve most of the reports we were getting, but its still not our normal configuration. As a result, some folks may still be experiencing increased latency. If we can get solid examples and gauge impact, we can get this forwarded up again.

-Lantrasau


Here you go:

|------------------------------------------------------------------------------------------|

| WinMTR statistics |

| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |

|------------------------------------------------|------|------|------|------|------|------|

| 192.168.0.1 - 0 | 833 | 833 | 0 | 0 | 9 | 0 |

| No response from host - 100 | 167 | 0 | 0 | 0 | 0 | 0 |

| ge-1-3.mnd1.skybroadband.com.ph - 0 | 833 | 833 | 4 | 22 | 790 | 8 |

| 130.105.0.48 - 1 | 829 | 828 | 4 | 23 | 797 | 6 |

| 7-1-19-3106.ear3.LosAngeles1.Level3.net - 0 | 833 | 833 | 155 | 171 | 928 | 157 |

| 4.69.153.121 - 0 | 833 | 833 | 155 | 171 | 949 | 157 |

|BLIZZARD-EN.edge2.LosAngeles9.Level3.net - 0 | 833 | 833 | 155 | 172 | 946 | 157 |

| ae1-br02-eqla1.as57976.net - 0 | 833 | 833 | 225 | 247 | 1100 | 296 |

| xe-0-0-0-0-br01-eqsv5.as57976.net - 0 | 833 | 833 | 225 | 247 | 1132 | 228 |

| xe-0-0-0-0-br01-eqse2.as57976.net - 0 | 833 | 833 | 229 | 247 | 1067 | 230 |

| xe-0-0-8-br01-eqsy4.as57976.net - 0 | 833 | 833 | 227 | 248 | 1132 | 231 |

| et-0-0-0-pe01-eqsy4.as57976.net - 0 | 833 | 833 | 226 | 246 | 1109 | 228 |

| 137.221.66.145 - 0 | 833 | 833 | 226 | 244 | 1136 | 229 |

| 103.4.115.248 - 0 | 833 | 833 | 225 | 244 | 1108 | 231 |

|________________________________________________|______|______|______|______|______|______|

WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider


I am still re-routed to Los Angeles and Brazil.
Posting for a friend who cant even vist the wow forums to post

she is getting 3k ms but only when in an instance.
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.2.1 - 0 | 258 | 258 | 0 | 0 | 1 | 0 |
| 10.20.22-149.tpgi.com.au - 0 | 258 | 258 | 17 | 20 | 56 | 17 |
| nme-apt-bur-wgw1-be-20.tpgi.com.au - 0 | 258 | 258 | 17 | 20 | 56 | 19 |
| 203-219-107-206.static.tpgi.com.au - 1 | 251 | 249 | 17 | 21 | 68 | 19 |
|Bundle-Ether-13.win-edge901.melbourne.telstra.net - 0 | 258 | 258 | 18 | 21 | 55 | 20 |
|bundle-ether11.win-core10.melbourne.telstra.net - 0 | 258 | 258 | 18 | 23 | 65 | 22 |
|bundle-ether12.ken-core10.sydney.telstra.net - 1 | 255 | 254 | 29 | 34 | 105 | 34 |
|bundle-ether1.oxf-gw10.sydney.telstra.net - 1 | 255 | 254 | 30 | 34 | 105 | 30 |
|bundle-ether1.sydo-core04.sydney.reach.com - 0 | 258 | 258 | 30 | 36 | 75 | 32 |
| i-0-0-0-3.sydo10.bi.telstraglobal.net - 1 | 255 | 254 | 30 | 36 | 88 | 32 |
| unknown.telstraglobal.net - 1 | 255 | 254 | 0 | 33 | 100 | 31 |
| et-0-0-48-br01-eqsy4.as57976.net - 1 | 255 | 254 | 31 | 37 | 134 | 32 |
| et-0-0-0-pe02-eqsy4.as57976.net - 0 | 258 | 258 | 30 | 38 | 103 | 31 |
| 103.4.115.248 - 1 | 255 | 254 | 28 | 34 | 75 | 30 |
|__|__|__|__|__|__|__|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
New issue noticed last night where i would occasionally disconnect from WoW and be unable to log back in to BNet or access any Blizzard web page including this one for a certain period of time before it resolved itself despite Internet being fine in every other aspect (Could access Youtube/Twitch streams etc etc. while this was occuring).

Anyone noticed anything remotely similar to this?
Any updates blizzard?
Been ~200ms for over 24hrs

mtr 103.4.115.248

Host Loss% Snt Last Avg Best Wrst StDev
1. fritz.box 0.0% 95 0.9 1.2 0.4 3.2 0.4
homerouter.cpe
2. homerouter.cpe 91.6% 95 3.2 1.4 1.0 3.2 0.8
3. ???
4. 10.194.35.17 3.2% 95 26.7 22.3 16.9 38.1 3.2
5. 10.194.126.2 3.2% 95 20.9 22.2 15.4 37.8 3.8
6. 10.194.126.13 3.2% 95 17.1 23.2 17.1 37.7 3.3
7. ???
8. 210.49.50.77 0.0% 94 20.2 42.7 16.4 738.6 112.2
9. ???
10. 59.154.142.188 0.0% 94 22.5 41.1 16.5 658.8 98.1
11. Bundle-Ether11.way33.adelaide.telstra.net 0.0% 94 18.7 38.9 17.4 625.1 91.7
12. bundle-ether10.way-core10.adelaide.telstra.net 0.0% 94 25.2 37.2 16.9 585.2 84.6
13. bundle-ether16.exi-core10.melbourne.telstra.net 0.0% 94 36.3 50.7 32.1 543.7 75.7
14. bundle-ether12.chw-core10.sydney.telstra.net 0.0% 94 50.7 60.3 42.8 499.9 66.7
15. bundle-ether1.oxf-gw11.sydney.telstra.net 0.0% 94 47.8 60.1 43.6 456.1 59.4
16. bundle-ether2.oxf-gw10.sydney.telstra.net 0.0% 94 43.8 58.9 43.8 412.2 52.6
17. bundle-ether1.sydo-core04.sydney.reach.com 0.0% 94 53.0 55.7 43.3 368.3 46.3
18. i-0-0-0-3.sydo10.bi.telstraglobal.net 0.0% 94 45.1 55.6 42.9 324.5 40.1
19. unknown.telstraglobal.net 0.0% 94 56.4 54.6 43.4 280.6 33.6
20. et-0-0-48-br01-eqsy4.as57976.net 0.0% 94 58.6 55.5 43.2 236.7 29.1
21. et-0-0-0-pe01-eqsy4.as57976.net 0.0% 94 187.8 196.4 186.7 257.8 12.9
22. 137.221.66.145 3.2% 94 185.9 184.2 178.7 196.3 3.1
23. 103.4.115.248 3.2% 94 186.0 187.9 181.6 200.0 3.5

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| No response from host - 100 | 23 | 0 | 0 | 0 | 0 | 0 |
| 10.21.191.253 - 1 | 113 | 112 | 1 | 2 | 23 | 1 |
| reid-cp-physics-sr.net.uwa.edu.au - 1 | 113 | 112 | 0 | 1 | 4 | 2 |
| 10.10.4.2 - 0 | 117 | 117 | 2 | 3 | 7 | 3 |
| physics-wf-01-l.net.uwa.edu.au - 0 | 117 | 117 | 1 | 1 | 7 | 2 |
| xe-5-0-2.pe1.knsg.wa.aarnet.net.au - 0 | 117 | 117 | 2 | 3 | 58 | 2 |
| et-1-3-0.pe1.prka.sa.aarnet.net.au - 0 | 117 | 117 | 28 | 29 | 49 | 28 |
| et-0-1-0.pe1.eskp.nsw.aarnet.net.au - 0 | 117 | 117 | 45 | 46 | 62 | 48 |
| xe-0-1-0.pe1.rsby.nsw.aarnet.net.au - 0 | 117 | 117 | 46 | 46 | 64 | 47 |
| et-1-1-0.bdr1.msct.nsw.aarnet.net.au - 0 | 117 | 117 | 46 | 46 | 58 | 46 |
| No response from host - 100 | 23 | 0 | 0 | 0 | 0 | 0 |
| 137.221.85.35 - 0 | 117 | 117 | 51 | 56 | 148 | 51 |
| et-0-0-0-pe02-eqsy4.as57976.net - 0 | 117 | 117 | 201 | 203 | 260 | 202 |
| 103.4.115.248 - 0 | 117 | 117 | 201 | 201 | 207 | 207 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider


To note I have used a tunnelling service to dodge that patricular node and my ping returns to normal, so it is definitely a routing issue.
11/01/2018 12:05 PMPosted by Renzoku
New issue noticed last night where i would occasionally disconnect from WoW and be unable to log back in to BNet or access any Blizzard web page including this one for a certain period of time before it resolved itself despite Internet being fine in every other aspect (Could access Youtube/Twitch streams etc etc. while this was occuring).

Anyone noticed anything remotely similar to this?


Yup. Happened to me in a +10 run. Had 7 mins on the timer and was just about to pull the last boss.

Ping suddenly spiked to 1.6k and couldnt do anything. Got DC’d and exactly like you described, couldnt log back on or connect to any blizzard website although internet was working fine for everything else.

When I finally got back, thankfully the group was still there and we finished the run 6 mins over timer. RIP key
Hi guys, I went through the blizzard support website doing trace,MSInfo,DxDiag, and WinMTR and they've pointed me in this redirection and "resolved" the issue on there end as they're unable to do anymore. Hopefully something can be done here.

|------------------------------------------------------------------------------------------|

| WinMTR statistics |

| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |

|------------------------------------------------|------|------|------|------|------|------|

| 172.16.0.1 - 0 | 401 | 401 | 0 | 0 | 2 | 1 |

| lo1.bras22.bne3.on.ii.net - 0 | 401 | 401 | 16 | 16 | 19 | 17 |

| be5.cr2.bne3.on.ii.net - 0 | 401 | 401 | 17 | 17 | 18 | 18 |

| ae19.cr1.bne4.on.ii.net - 0 | 401 | 401 | 33 | 34 | 40 | 34 |

| be6.cr3.syd7.on.ii.net - 0 | 401 | 401 | 33 | 33 | 36 | 33 |

| be-50.cr2.syd7.on.ii.net - 0 | 401 | 401 | 33 | 33 | 35 | 34 |

| ae6.cr2.syd4.on.ii.net - 0 | 401 | 401 | 33 | 34 | 88 | 33 |

| 57976.syd.equinix.com - 0 | 401 | 401 | 217 | 218 | 247 | 219 |

| 137.221.85.35 - 0 | 401 | 401 | 221 | 224 | 288 | 222 |

| et-0-0-1-pe01-eqsy4.as57976.net - 0 | 401 | 401 | 139 | 141 | 200 | 190 |

| 137.221.66.145 - 0 | 401 | 401 | 139 | 139 | 141 | 140 |

| 103.4.115.248 - 0 | 401 | 401 | 139 | 139 | 143 | 140 |

|________________________________________________|______|______|______|______|______|______|

WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
Ongoing, 36 - 48 hours for myself

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.55.1 - 0 | 183 | 183 | 0 | 0 | 6 | 0 |
| 103.89.83.13 - 0 | 183 | 183 | 0 | 0 | 15 | 15 |
| 10gbe-0-3-3.dcl-01-per.pentanet.com.au - 0 | 183 | 183 | 1 | 2 | 31 | 1 |
| 220-245-182-89.static.tpgi.com.au - 0 | 182 | 182 | 1 | 4 | 185 | 2 |
| au-wa-2481-ipg-01-eth2-2002.tpgi.com.au - 0 | 183 | 183 | 1 | 1 | 4 | 2 |
| syd-sot-ken-crs1-te-0-6-0-2.tpgi.com.au - 0 | 182 | 182 | 1 | 1 | 8 | 1 |
|203-174-132-53.per.static-ipl.aapt.com.au - 0 | 182 | 182 | 1 | 1 | 14 | 2 |
|bundle-ether13.wel-edge902.perth.telstra.net - 0 | 182 | 182 | 1 | 2 | 8 | 2 |
|bundle-ether7.wel-core3.perth.telstra.net - 0 | 182 | 182 | 2 | 3 | 28 | 3 |
|bundle-ether3.fli-core10.adelaide.telstra.net - 0 | 182 | 182 | 32 | 33 | 40 | 33 |
|bundle-ether16.win-core10.melbourne.telstra.net - 0 | 182 | 182 | 39 | 40 | 48 | 41 |
|bundle-ether12.ken-core10.sydney.telstra.net - 0 | 182 | 182 | 53 | 54 | 72 | 53 |
|bundle-ether1.oxf-gw10.sydney.telstra.net - 0 | 182 | 182 | 53 | 54 | 90 | 54 |
|bundle-ether1.sydo-core04.sydney.reach.com - 0 | 182 | 182 | 53 | 54 | 80 | 55 |
| i-0-0-0-4.sydo10.bi.telstraglobal.net - 0 | 182 | 182 | 53 | 54 | 95 | 53 |
| unknown.telstraglobal.net - 0 | 182 | 182 | 54 | 54 | 90 | 54 |
| et-0-0-48-br01-eqsy4.as57976.net - 0 | 182 | 182 | 51 | 57 | 160 | 101 |
| et-0-0-0-pe02-eqsy4.as57976.net - 0 | 181 | 181 | 295 | 298 | 362 | 338 |
| 103.4.115.248 - 0 | 181 | 181 | 304 | 305 | 310 | 305 |
frostmourne oce iinet NBN 150ms instead of my usual 23ms
|------------------------------------------------------------------------------------------|

| WinMTR statistics |

| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |

|------------------------------------------------|------|------|------|------|------|------|

| router.asus.com - 0 | 1563 | 1563 | 0 | 0 | 2 | 0 |

| lo1.bras22.bne3.on.ii.net - 0 | 1563 | 1563 | 24 | 24 | 35 | 24 |

| be5.cr2.bne3.on.ii.net - 0 | 1563 | 1563 | 25 | 25 | 33 | 25 |

| ae19.cr1.bne4.on.ii.net - 0 | 1563 | 1563 | 41 | 42 | 56 | 42 |

| be6.cr3.syd7.on.ii.net - 0 | 1563 | 1563 | 41 | 41 | 51 | 42 |

| be-50.cr2.syd7.on.ii.net - 0 | 1563 | 1563 | 41 | 41 | 50 | 41 |

| ae6.cr2.syd4.on.ii.net - 0 | 1563 | 1563 | 41 | 42 | 91 | 41 |

| 57976.syd.equinix.com - 0 | 1563 | 1563 | 229 | 230 | 277 | 230 |

| 137.221.85.35 - 0 | 1563 | 1563 | 229 | 233 | 358 | 229 |

| et-0-0-0-pe02-eqsy4.as57976.net - 0 | 1563 | 1563 | 147 | 150 | 246 | 147 |

| 103.4.115.248 - 0 | 1563 | 1563 | 147 | 147 | 153 | 147 |

|________________________________________________|______|______|______|______|______|______|

WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
Pentanet 5g Perth, going on 3 days now with 300+ms when usually 50-65. Please look into this blizzard.

|------------------------------------------------------------------------------------------|

| WinMTR statistics |

| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |

|------------------------------------------------|------|------|------|------|------|------|

| amplifi.lan - 0 | 243 | 243 | 0 | 0 | 1 | 0 |

| 103.89.83.17 - 0 | 243 | 243 | 3 | 8 | 37 | 7 |

| 10gbe-0-3-3.dcl-01-per.pentanet.com.au - 1 | 239 | 238 | 4 | 11 | 66 | 9 |

| 220-245-182-89.static.tpgi.com.au - 0 | 243 | 243 | 4 | 11 | 168 | 11 |

| au-wa-2481-ipg-01-eth2-2002.tpgi.com.au - 0 | 243 | 243 | 4 | 10 | 144 | 13 |

| syd-sot-ken-crs1-te-0-6-0-2.tpgi.com.au - 0 | 243 | 243 | 4 | 9 | 37 | 5 |

|203-174-132-53.per.static-ipl.aapt.com.au - 0 | 243 | 243 | 4 | 10 | 39 | 8 |

|bundle-ether13.wel-edge902.perth.telstra.net - 0 | 243 | 243 | 4 | 11 | 157 | 7 |

|bundle-ether7.wel-core3.perth.telstra.net - 0 | 243 | 243 | 5 | 11 | 143 | 12 |

|bundle-ether3.fli-core10.adelaide.telstra.net - 0 | 243 | 243 | 36 | 43 | 209 | 41 |

|bundle-ether16.win-core10.melbourne.telstra.net - 0 | 243 | 243 | 45 | 51 | 224 | 54 |

|bundle-ether12.ken-core10.sydney.telstra.net - 0 | 243 | 243 | 56 | 63 | 204 | 72 |

|bundle-ether1.oxf-gw10.sydney.telstra.net - 0 | 243 | 243 | 54 | 60 | 215 | 57 |

|bundle-ether1.sydo-core04.sydney.reach.com - 0 | 243 | 243 | 54 | 60 | 214 | 62 |

| i-0-0-0-3.sydo10.bi.telstraglobal.net - 0 | 243 | 243 | 56 | 63 | 202 | 73 |

| unknown.telstraglobal.net - 0 | 243 | 243 | 56 | 63 | 204 | 74 |

| et-0-0-48-br01-eqsy4.as57976.net - 0 | 243 | 243 | 57 | 66 | 213 | 59 |

| et-0-0-0-pe01-eqsy4.as57976.net - 0 | 243 | 243 | 308 | 317 | 389 | 314 |

| 137.221.66.145 - 0 | 243 | 243 | 298 | 303 | 332 | 305 |

| 103.4.115.248 - 0 | 243 | 243 | 303 | 309 | 337 | 310 |

|________________________________________________|______|______|______|______|______|______|
Can confirm using the VPN "SaferVPN" brings my ping from 140 down to 35.
Ping back to normal over the last couple days, though getting constant DC's today. Can't access any blizz services including forums. Currently connected via VPN to post this after getting DC'd just now.
11/01/2018 09:38 PMPosted by Thaydor
Ping back to normal over the last couple days, though getting constant DC's today. Can't access any blizz services including forums. Currently connected via VPN to post this after getting DC'd just now.


Yeh as per my previous post experiencing this every now and then where i get disconnected from game and i'm unable to access any blizzard service including forums for a period of time before it resolves itself.

Clearly a routing issue since this is specific to only Blizzard services/web pages and internet is fine in every other aspect.

Any information on what changed for this secondary issue to present itself within the last day would be appreciated.
11/01/2018 08:38 PMPosted by Clyemne
Can confirm using the VPN "SaferVPN" brings my ping from 140 down to 35.


Can you do another MTR but this time while your on the VPN ?

Just to compare the routes it's taking.
If this was affecting the US it would be a maintenance fix being done bringing servers down to fix it. Too bad for Oceania.....not feeling the love..almost a week now this issue has been going on...
11/02/2018 12:28 AMPosted by Edfearan
If this was affecting the US it would be a maintenance fix being done bringing servers down to fix it. Too bad for Oceania.....not feeling the love..almost a week now this issue has been going on...

That's what we get for being born on the wrong continent PepeHands

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