Can't log in!

Technical Support
Help! I can't log on since last night! I get to the point where I put my password in, then I put the authentication code, and at that point it goes back to logon page. It's not giving me an error message or anything like that. It just reverts back to login page. I had no problem logging into the battlenet website this morning, but can't login to game. :(
What kind of authenticator is it? If it's the mobile one, there should be an option to reset it which should sync it up with the servers again.

If not, then you might need to contact Blizz to get a hand with getting logged in:

Live Chat is what I'd recommend and it should be open in about 35mins or so.

Try instead of doing the automated prompt enter your auth security code manually. That's what I had to do this morning.

Join the Conversation

Return to Forum