Failed to Find Suitable Display Driver

Technical Support
I keep getting the error:

Failed to find a suitable display driver, Exiting Program.

Please help here is the info about my computer:

System Information
------------------
Time of this report: 11/5/2011, 13:26:26
Machine name: MIKE-BC12585199
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.101209-1647)
Language: English (Regional Setting: English)
System Manufacturer: Dell Inc.
System Model: Dimension XPS
BIOS: Phoenix ROM BIOS PLUS Version 1.10 A07
Processor: Intel(R) Pentium(R) 4 CPU 3.40GHz
Memory: 1022MB RAM
Page File: 911MB used, 1550MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.5512 32bit Unicode
DxDiag Previously: Crashed in system information (stage 3) & DirectShow (stage 1)

------------
DxDiag Notes
------------
DirectX Files Tab: No problems found.
Display Tab 1: The system is using the generic video driver. Please install video driver provided by the hardware manufacturer. Direct3D functionality not available. You should verify that the driver is a final version from the hardware manufacturer.
Sound Tab 1: No problems found.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (n/a)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)


---------------
Display Devices
---------------
Card name:
Manufacturer:
Chip type:
DAC type:
Device Key: Enum\
Display Memory: n/a
Current Mode: 1152 x 864 (32 bit) (1Hz)
Monitor:
Monitor Max Res:
Driver Name: vga.dll
Driver Version: 5.01.2600.0000 (English)
DDI Version: unknown
Driver Attributes: Final Retail
Driver Date/Size: 8/12/2004 06:32:11, 9344 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: vga.sys
Mini VDD Date: 4/13/2008 11:44:40, 20992 bytes
Device Identifier: {D7B70EE0-4340-11CF-B063-282AAEC2C835}
Vendor ID: 0x0000
Device ID: 0x0000
SubSys ID: 0x00000000
Revision ID: 0x0000
Revision ID: 0x0000
Video Accel:
Deinterlace Caps: n/a
Registry: OK
DDraw Status: Not Available
D3D Status: Not Available
AGP Status: Not Available
DDraw Test Result: Not run
D3D7 Test Result: Not run
D3D8 Test Result: Not run
D3D9 Test Result: Not run

-------------
Sound Devices
-------------
Description: SB Audigy 2 ZS Audio [C8C0]
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_1102&DEV_0004&SUBSYS_20061102&REV_04
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: ctaud2k.sys
Driver Version: 6.00.0001.1241 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 4/10/2007 04:20:38, 520488 bytes
Other Files:
Driver Provider: Creative
HW Accel Level: Full
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: Yes
EAX(tm) 2.0 Listen/Src: Yes, Yes
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: Not run

---------------------
Sound Capture Devices
---------------------
Description: SB Audigy 2 ZS Audio [C8C0]
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: ctaud2k.sys
Driver Version: 6.00.0001.1241 (English)
Driver Attributes: Final Retail
Date and Size: 4/10/2007 04:20:38, 520488 bytes
Cap Flags: 0x0
Format Flags: 0x0

Description: USB2.0 Audio Device
Default Sound Capture: No
Default Voice Capture: No
Driver Name: usbaudio.sys
Driver Version: 5.01.2600.5512 (English)
Driver Attributes: Final Retail
Date and Size: 4/13/2008 11:45:12, 60032 bytes
Cap Flags: 0x0
Format Flags: 0x0

-----------
DirectMusic
-----------
DLS Path: C:\WINDOWS\SYSTEM32\drivers\GM.DLS
DLS Version: 1.00.0016.0002
Acceleration: Enabled
Ports: SB Audigy 2 ZS DirectMusic Synthesizer [C8C0], Hardware (Kernel Mode), Output, DLS, Internal, Default Port
SB Audigy 2 ZS Audio [C8C0], Software (Kernel Mode), Output, DLS, Internal
Microsoft MIDI Mapper [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
SB Audigy 2 ZS Synth A [C8C0] [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
SB Audigy 2 ZS Synth B [C8C0] [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
SB Audigy 2 ZS MIDI IO [C8C0] [Emulated], Hardware (Not Kernel Mode), Output, No DLS, External
Microsoft GS Wavetable SW Synth [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
SB Audigy 2 ZS MIDI IO [C8C0] [Emulated], Hardware (Not Kernel Mode), Input, No DLS, External
Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal
Registry: OK
Test Result: Not run

-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: HP Webcam 2100
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x04F2, 0xA149
FF Driver: n/a

Device Name: EP2 Int
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x1038, 0x0100
FF Driver: n/a

Poll w/ Interrupt: No
Registry: OK

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x265B
| Matching Device ID: usb\root_hub
| Service: usbhub
| Driver: usbhub.sys, 4/13/2008 10:45:38, 59520 bytes
| Driver: usbd.sys, 8/12/2004 06:31:49, 4736 bytes

----------------
Gameport Devices
----------------
+ Intel(R) 82801 PCI Bridge - 244E
| Location: PCI bus 0, device 30, function 0
| Matching Device ID: pci\ven_8086&dev_244e
| Service: pci
| Driver: pci.sys, 4/13/2008 10:36:44, 68224 bytes
|
+-+ Creative Game Port
| | Location: PCI bus 4, device 1, function 1
| | Matching Device ID: pci\ven_1102&dev_7003&subsys_00401102
| | Service: gameenum
| | Driver: gameenum.sys, 4/13/2008 11:45:29, 10624 bytes

------------
PS/2 Devices
------------
+ Ideazon USB Zboard Device
| Vendor/Product ID: 0x1038, 0x0100
| Matching Device ID: hid\vid_1038&pid_0100&mi_00
| Upper Filters: OmniUsb
| Lower Filters: OmniUsbl
| Service: kbdhid
| Driver: kbdhid.sys, 4/13/2008 11:39:48, 14592 bytes
| Driver: kbdclass.sys, 4/13/2008 11:39:47, 24576 bytes
| Driver: OmniUsb.sys, 12/29/2007 17:39:22, 28800 bytes
| Driver: OmniUsbl.sys, 12/29/2007 17:39:22, 9696 bytes
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
| Driver: termdd.sys, 4/13/2008 17:13:20, 40840 bytes
| Driver: kbdclass.sys, 4/13/2008 11:39:47, 24576 bytes
|
+ HID-compliant mouse
| Vendor/Product ID: 0x046D, 0xC01E
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
| Driver: mouclass.sys, 4/13/2008 11:39:47, 23040 bytes
| Driver: mouhid.sys, 8/17/2001 13:48:00, 12160 bytes
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD
| Driver: termdd.sys, 4/13/2008 17:13:20, 40840 bytes
| Driver: mouclass.sys, 4/13/2008 11:39:47, 23040 bytes

----------------------------
DirectPlay Service Providers
----------------------------
DirectPlay8 Modem Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.5512)
DirectPlay8 Serial Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.5512)
DirectPlay8 IPX Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.5512)
DirectPlay8 TCP/IP Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.5512)
Internet TCP/IP Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.2600.5512)
IPX Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.2600.5512)
Modem Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.2600.5512)
Serial Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.2600.5512)

DirectPlay Voice Wizard Tests: Full Duplex: Not run, Half Duplex: Not run, Mic: Not run
DirectPlay Test Result: Not run
Registry: OK

-------------------
DirectPlay Adapters
-------------------
DirectPlay8 Modem Service Provider: Standard Modem
DirectPlay8 Serial Service Provider: COM1
DirectPlay8 TCP/IP Service Provider: Local Area Connection - IPv4 -

-----------------------
DirectPlay Voice Codecs
-----------------------
Voxware VR12 1.4kbit/s
Voxware SC06 6.4kbit/s
Voxware SC03 3.2kbit/s
MS-PCM 64 kbit/s
MS-ADPCM 32.8 kbit/s
Microsoft GSM 6.10 13 kbit/s
TrueSpeech(TM) 8.6 kbit/s
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.101209-1647)
System Manufacturer: Dell Inc.
System Model: Dimension XPS

Display Tab 1: The system is using the generic video driver. Please install video driver provided by the hardware manufacturer. Direct3D functionality not available. You should verify that the driver is a final version from the hardware manufacturer.

Hey Balferrez, you'll want to check Dell's support site for the latest video drivers for your Dimension XPS, and install them. If you need help finding the right ones, contact Dell's Technical support:

http://support.dell.com/support/downloads/
________________________________________________
Support Information
If the Forum isn't helping, contact a Support Rep directly: <a href="http://us.blizzard.com/en-us/company/about/contact.html
'There's an old saying about those who forget history. I don't remember it, but it's good.'
Is there anything in particular i should be looking for to download? i found what i needed but i don't what to download.
basically, i found all the things that is for my computer but i don't know which ones exactly to download or what i'm looking for.

please help

Join the Conversation

Return to Forum