Cannot Delete Character

Customer Support
I wish to delete a character, however when I type 'Delete' and hit enter, it says "This character has mail or has an heirloom in their inventory or void storage and cannot be deleted". This character has no heirlooms, no armor, no objects, no money, no auctions, nothing in bank, nothing in mailbox. What's the issue here?
Have you ensured there are no empty letters in the mailbox that used to contain a pet or mount? That is the usual problem. If there are letters, you have to delete each one.
I will try that. Thank you!

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