The timer isn't currently working correctly. From what I last saw, which I think was earlier today or yesterday, was wait times are about 3 days right now. However, your results may vary depending on how much time it takes to find the deleted character and items and restore them.
05/28/2012 07:45 PMPosted by Dyspaireis it really gonna take 9 days for blizzard to answer my ticket?
It shouldn't take 9 days, Dyspaire, though they are longer than we'd prefer, that is for certain.
A Character restore is fairly straight forward but it may take several days before a Game Master will be able to look into your request. Just leave your ticket open and someone will be with you as soon as possible.