Ticket wait?

Customer Support
is it really gonna take 9 days for blizzard to answer my ticket?
Not likely. What's your ticket for? Some tickets are answered faster than others.
just to recover a deleted character
The timer isn't currently working correctly. From what I last saw, which I think was earlier today or yesterday, was wait times are about 3 days right now. However, your results may vary depending on how much time it takes to find the deleted character and items and restore them.
05/28/2012 07:45 PMPosted by Dyspaire
is it really gonna take 9 days for blizzard to answer my ticket?


It shouldn't take 9 days, Dyspaire, though they are longer than we'd prefer, that is for certain.

A Character restore is fairly straight forward but it may take several days before a Game Master will be able to look into your request. Just leave your ticket open and someone will be with you as soon as possible.
My timer said 1-2 days, it took 3. Wouldn't get your hopes up though. After finally receiving a response, I was told I had to call in to get an answer.

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