Character server transfer unavailable?

Website Bug Report
My friend is attempting to transfer his character following a recent guild transfer we have been undergoing. However, both he and I have come upon a blank white page with this message:

"An error has occurred.
Back to Account Management"

Any news as to why this particular service is down?
+1 to this would like to know. I am having the same problem with a character xfer. Thanks!
Same Issue.. =[

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