Mobile Guild chat and auction house upgrade?

Mobile Bug Report
I paid for a world of Warcraft mobile Subscription to get mobile auction house and mobile guild chat and when I try to access them on my android I am asked to upgrade to it. I just got the subscription no more than 2-3 days ago.
How many WoW accounts do have attached to your account? The WoW Remote subscription is per WoW account. It's possible that the character you selected is on an account that doesn't have WoW Remote.
Thanks but I found out it was because the credit card was declined. Silly me sorry to waste your time.

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