wow locks up/freezes on start-up

Technical Support
A problem caused this program to stop interacting with Windows.

Problem signature:
Problem Event Name: AppHangB1
Application Name: Wow-64.exe
Application Version:
Application Timestamp: 4f84d988
Hang Signature: c5cc
Hang Type: 0
OS Version: 6.1.7601.
Locale ID: 1033
Additional Hang Signature 1: c5ccace86043d58f7e2ac678cda9ead7
Additional Hang Signature 2: d324
Additional Hang Signature 3: d324ed0d7a86495c25bac385aee4f1db
Additional Hang Signature 4: c5cc
Additional Hang Signature 5: c5ccace86043d58f7e2ac678cda9ead7
Additional Hang Signature 6: d324
Additional Hang Signature 7: d324ed0d7a86495c25bac385aee4f1db

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get this error message when i try and start up wow almost all of the time. i know its related to my wow freezing constantly, but what does this mean. anyone with a bit of tech knowledge can fill me in?

bit of a brief laptop overview: dv6-6135dx refurbished HP Pavilion.
ive also got a dv6 hp laptop i play with a different screen mouse and keyboard.
some times when i just play with the laptop and mouse it works fine but when i have everything else it plays up and have to restart my computer like 10 times until it will finally work very annoying.
i stopped windblows 7 from updating because everytime it updates it also stuffs up the game.

my computer doesnt come up with a error msg just freezes on launcher screen or if i click it fast it goes into the game but freezes on blackscreen .

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