my another battle net cant login

Technical Support
i have just buy battle chest for my another battle.net but after i key in the key i cant login to wow
what the problem?i m from malaysia how i contact the customer service
Cutecute

Unfortunately, Tech Support doesn't have the necessary tools to help with this issue.

Please contact our Accounts department to have them look into this for you.

You can contact them by opening a Support Ticket. To do so just follow this link: https://us.battle.net/support/en/ticket/submit

Account representatives are also on hand to take your call 7 days a week between 7am to 8pm PST, at 1-800-59-BLIZZARD (800-592-5499). Customers in Australia should call 1-800-041-378. Our Billing team will be happy to assist you with any billing related questions.
________________________________________________
Support Information Administrator
If you can't find a solution to your issue, feel free to contact a Support Representative directly for further assistance. Their contact information can be found at the following link: http://us.blizzard.com/en-us/company/about/contact.html

I'm available on the forums Monday through Friday from 11AM to 8PM Pacific Time
this my battle net acc xxxx@xxxx.com inside got battle chest but cant play ,when i login wow keep say withiout this id can u check for me?i alr phone many time but no ppl answer me = = pls check for me i m newbie dont know
Cutecute

Two things I'd like to mention:

1. For account security reasons, never post account names in a public forum. I went ahead and edited that out for you.

2. The account you mentioned does not match the account that you are posting from. Contact the accounts department so they can look into this issue for you.
________________________________________________
Support Information Administrator
If you can't find a solution to your issue, feel free to contact a Support Representative directly for further assistance. Their contact information can be found at the following link: http://us.blizzard.com/en-us/company/about/contact.html

I'm available on the forums Monday through Friday from 11AM to 8PM Pacific Time

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