AT&T Uverse Gamers - Need advice pls

Games, Gaming and Hardware
I may be opting to change from TWC to AT&T Uverse. I don't bundle phone or TV. I strictly purchase Internet in an effort to keep cost as low as possible.

AT&T Uverse 12mbps is my pick. The upload speed looks good, and it looks like the speed can handle Netflix and WoW, which are what I primarily use Internet for. My concern is the limits on the data. Is 250 GB of data enough, or will I be risking overages? Does anyone who games often have problems with overages?

In my house 2 play WoW, often at the same time and for hours at a time. Netflix is streamed probably around 4 to 5 hours a day, but not every single day. How fast does data usage stack up when gaming?
WoW doesn't take up much data at all, but Netflix will sap it down the drain if it's used that much.
I have the same limit for Comcast and have never hit the cap, I also watch streams of movies online on my laptop that sits next to my computer, and download and updates games through Steam.
I would stick with time warner cable..I don't know why you would want to switch when time warner cable has no data caps, and att does...
I may be opting to change from TWC to AT&T Uverse. I don't bundle phone or TV. I strictly purchase Internet in an effort to keep cost as low as possible.

AT&T Uverse 12mbps is my pick. The upload speed looks good, and it looks like the speed can handle Netflix and WoW, which are what I primarily use Internet for. My concern is the limits on the data. Is 250 GB of data enough, or will I be risking overages? Does anyone who games often have problems with overages?


I have the 24m service, and haven't had any issue with overages, with fairly active wow playing + streaming, although I don't use netflix (which would be far more relevant than gaming over the service).
10/03/2012 12:15 PMPosted by Because
I would stick with time warner cable..I don't know why you would want to switch when time warner cable has no data caps, and att does...


Not every service is available in every area.

Also, to do some math. Netflix movies are around 250-300megs per hour assuming they aren't full hi-def.

300m x 5 hours x 31 days = 46.5gigs per month in netflix. So 200 gigs left for WoW and other internet. Probably not a problem. As other posts have said, netflix should use more data than WoW in the same period.
I know someone who has uVerse and complains that it has massive lag spikes frequently.
10/03/2012 12:15 PMPosted by Because
I would stick with time warner cable..I don't know why you would want to switch when time warner cable has no data caps, and att does...


The area I live in sees more down time on TWC than up. I'm paying for unlimited downages and crap customer service, not unlimited data usage. Trying to get a credit for all the down time (in an average month I experience 1 week of downed Internet that is entirely an issue on TWC's end) is impossible. They bounce you around, say they cannot connect with billing and finally disconnect. They're about to up their rate and impose new fees. I don't need the headache. The question is whether or not a data cap will become an equally irritating headache.
Not every service is available in every area.

Also, to do some math. Netflix movies are around 250-300megs per hour assuming they aren't full hi-def.

300m x 5 hours x 31 days = 46.5gigs per month in netflix. So 200 gigs left for WoW and other internet. Probably not a problem. As other posts have said, netflix should use more data than WoW in the same period.


I'm guessing a television shows would stream at around the same 250-300megs per hour, barring full hi-def, as you point out. Thank you for the quick math. Helps put it into a clearer perspective.
I have had both Comcast Internet and U-verse Internet/TV/Phone this year.

-U-verse has the same amount of ping as Comcast(Except Comcast routes me through a bad point which makes me latency go up a little more)
- I live very close to the main "VRAD" Cabinet on the lawn(Pole if you're in CT)
- I had random couple days of the week every couple months or so where my lag would be pretty bad for awhile.
- All of the gateway's have pretty poor wireless range and many are still wireless G. Some are N if you get Internet only but who knows what you'll get.
- Modem rental fee of $6 if you order Internet
- The 250gb cap isn't really "There". It's there but the meters haven't worked since they announced it and haven't been really measuring the data of U-verse customers. They can activate it whenever they want though.
- You can be ADSL2+ or VDSL2. If you're ADSL you will only be able to get Internet/Phone and can only order up to 12 Mbps(18 Mbps I think if you're close enough). VDSL people can go up to 24 Mbps unless you're not close enough to the cabinet box and you can only get 18.
- AT&T is still using older phone lines do don't be fooled. If you're VDSL you have fiber to that cabinet then the old lines to your home so better hope they still work decently :P.
- U-verse uses a type of profile called "Interleaved" which tries to clean up the line more but gives slightly more latency.
- AT&T has been very slow on upgrading internet plans as they refused to run FTTH(Fiber to the home) and the max rate of the line is pretty low to handle higher speeds. Time Warner has been kinda behind and not really trying either from what I saw.
- We changed Internet from AT&T to Comcast recently.
Sorry to hear you're having such a rough time with Time Warner but I don't think AT&T is going to make you any happier. After subscribing to AT&T services twice in my life and feeling sick to my stomach each time, I will never use them again.

AT&T has horrendous customer service (after you sign up) and are always looking for ways to slide in new fees. I can't stress it enough based on my experiences - they will screw you every chance you give them. They're the only business I've ever contacted the FTC about.

If you do decide to give them a shot:

1. Make sure to read the finer print within the fine print.
b. Flag any little discrepancy you find on your bill ASAP and for the love of all that is holy never put the bills on autopay no matter what incentive they offer you to do so.
III. Grease your !@#$%^-*.
Alright so I have the AT&T uverse 6Mb/s plan with the 250gb cap.
Keep in mind that AT&T has the worst customer service imagineable (second only to comcast.)
The 250gb limit is fine. I've never hit it even with my excessive torrenting and various other unmentioned activities. Better yet, AT&T doesn't care what you download whatsoever so you don't need to worry about cease and desist letters in the mail if you frequent copywrited material.
10/03/2012 12:15 PMPosted by Because
I would stick with time warner cable..I don't know why you would want to switch when time warner cable has no data caps, and att does...


Because TWC is pure crap with terrible customer service. OP, if you're getting U-verse, be prepaired to buy your own wireless router if you run wireless, as theirs is VERY slow. Once you get a decent router, you'll see a HUGE upgrade from TWC.
Sorry to hear you're having such a rough time with Time Warner but I don't think AT&T is going to make you any happier. After subscribing to AT&T services twice in my life and feeling sick to my stomach each time, I will never use them again.

AT&T has horrendous customer service (after you sign up) and are always looking for ways to slide in new fees. I can't stress it enough based on my experiences - they will screw you every chance you give them. They're the only business I've ever contacted the FTC about.

If you do decide to give them a shot:

1. Make sure to read the finer print within the fine print.
b. Flag any little discrepancy you find on your bill ASAP and for the love of all that is holy never put the bills on autopay no matter what incentive they offer you to do so.
III. Grease your !@#$%^-*.


We have had AT&T for many years and haven't had much trouble with their billing. After canceling Internet this month, they gave us promo pricing on our TV plan/phone :).

While both Comcast and AT&T have horrible customer service it depends on who you get. I recently contacted AT&T to get a replacement modem and they did it immediately without any trouble or asked any questions. Tech support for AT&T is horribad though while billing is "Ok."

Comcast is pretty horrid on their billing/customer service too(Even though you're using TW) but I still think AT&T is a little better on customer support even if they're still bad lol.
Go with Verizon fios if it's available in you're area. Nuff said
Sorry to hear you're having such a rough time with Time Warner but I don't think AT&T is going to make you any happier. After subscribing to AT&T services twice in my life and feeling sick to my stomach each time, I will never use them again.

AT&T has horrendous customer service (after you sign up) and are always looking for ways to slide in new fees. I can't stress it enough based on my experiences - they will screw you every chance you give them. They're the only business I've ever contacted the FTC about.

If you do decide to give them a shot:

1. Make sure to read the finer print within the fine print.
b. Flag any little discrepancy you find on your bill ASAP and for the love of all that is holy never put the bills on autopay no matter what incentive they offer you to do so.
III. Grease your !@#$%^-*.


this right here. AT&T is a wallet molester. They also lie to your face. There is not a fiber optic line within 40 miles of my town, and the AT&T guys both on the phone, at the local brick and mortar store, and even the repair and install tech guys who come to your house will try to tell you that they've installed fiber optic to your neighborhood.

Every few months they jack up my bill, then give me the runaround on the phone. So i go down to the AT&T store in town and tell them to disconnect everything. They say "well what will you use we're the only broadband provider in your area?" and i tell them that i'll do without before i'll put up with their crap. And then the manager comes and adjusts my bill to keep me from cancelling and in 3 or 4 months i have to repeat the process. I only get half of the speed i pay for anyway. They're charging me for 12Mb down and the fastest i've ever seen is about 5.5 on a good day.

And to the guy talkin about netflix movies only beeing a couple hundred MB unless you go full HD? Why the hell do you bother streaming movies from netflix if they aren't HD?
So I know I'm a little bit late to be posting on this thread, but I do have a little bit of input here. I'm running on a 12Mb/s connection from uverse, and until recently, was having problems with it like you wouldnt believe...in game freezing and disconnects... i tried everything i knew to do, from disk defrag, to deleting the tools folders, to reinstalling the game client. no success.

finally, i called at&t support and was on the phone with a specialist in moments. turns out, the modem was set to hop from channel to channel depending on which one had the strongest signal at that moment. but the constant hopping doesnt work with gaming... had them reset it to an 8 channel hop and everything works fine... hope this helps someone with a similar issue

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