Guildie being hacked, help!

Customer Support
There is a guildie being hacked as I write this. We have demoted him so he can't access guild bank, but he is on the toon right now, standing and sitting.
I have opened a ticket with a 4 day wait. :(
any ideas?
Just keep the ticket open. They will probably lock the account. THe damage is probably already done, so demoting them was the right idea. They will be able to do a restore of their account when they come back.
There will not be a 4 day wait before Blizzard does something about it. As Hack, like the word stuck is one of the keywords that the system, puts at the head of the line. However it really doesn't matter, as most of the damage to the account, is done within the first 5 minutes.

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