Buying time online. Need help.

Customer Support
I recently bought a friend a months time through your website, and sent it to him through an e-mail. (By the gift option, I believe). Anyways, he's entered the code and it still says pending. On mine it says that the transaction is complete. How long until his says something along the lines of complete?
Usually there's no delay with those codes. Is it possible that he entered the code in wrong?
I would have thought that it would have just denied the code if he had entered it wrong. I'm not too sure. Possibly.

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