Curtailing bad behavior

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12/05/2012 06:07 PMPosted by Delanei
Sometimes the word harrassment is too strong though.


Perhaps. In this case it's just a convenient way to refer to a specific mode of behavior. Vrakthris from the Customer Support forum was kind enough to provide me with a couple of links containing useful guidelines:

Harassment overview: https://us.battle.net/support/en/article/200469

Reporting: https://us.battle.net/support/en/article/200773
Yeah the WoW community has soured over the years. There really isn't a fix for it. It's tough to change the erosion of a MMO community. It sucks, but it's human nature to say what you want when you are hiding being a 3D avatar, specially when there is little to no recourse.
12/05/2012 06:17 PMPosted by Kurnea
Making up stats isn't being very constructive.


It would be sad if it wasn't true. Playerbase has degraded over the years, that's a fact.
In my personal opinion Blizzard is facing a tidal wave when it comes to bad behaviour. They can do all they can but they can't remove the problem entirely. It comes down to the population helping them out. We shouldn't be egging trolls on, we should be reporting offensive behaviours rather than just ignoring them, and we have to remember that even if we find something offensive it may not be offensive to others. This doesn't mean we should all speak our minds without consequences, but it does mean that we can't accuse blizzard of not doing their jobs. I give kudos to everyone who works at Blizzard who has to deal with the constant inflow of reports and receives little credit.
12/05/2012 06:00 PMPosted by Daxxarri
I must strongly disagree with this sentiment. Just letting it slide simply allows the in-game environment to become more toxic. We've provided the tools to allow each realm population to help shape its environment. It's important to use them, and use them consistently.


This, and it is incumbant upon us, the community, to let people know when they have overstepped their bounds. IF someone is pestering you, ignore them. let them know openly in chat if you are not okay with this. For the love of all that is holy don't say "reported". and lastly.....You cannot be a doormat unless you lie down first.
Everyone has a giant interwebz ego and they like to push the buttons that they can't do IRL because some sensible person would stomp their face in. It's understandable that you'd want people to be made an example of, so to speak, but the multitude of people being obnoxious is just over the top. Besides, it starts with banning of hateful things with good intentions; then it turns into a child's game because no one can say "!@#$" anymore. The road to hell is always paved with well-meaning intentions.

Also, as harsh as this is going to sound, some people need to buck up and get some thick skin. Yes, there is racism. Yes, there is sexism. That doesn't make it okay, but those jokes have been around since cavemen and will probably be around until we discover an alien species to hate more than ourselves... and the sexism will probably stay even then. Point being, it's there. Either deal with it, learn to laugh at the harmlessness of most of it, or just start using your /ignore list.

Edit: Wow, I really can't use a synonym of boobs anymore. Awesome. Lol.


Racism and sexism are never "harmless". Learn to be a decent human being, cavemen are soooo out of fashion.
12/05/2012 05:47 PMPosted by Pangur
Also, as harsh as this is going to sound, some people need to buck up and get some thick skin. Yes, there is racism. Yes, there is sexism. That doesn't make it okay, but those jokes have been around since cavemen and will probably be around until we discover an alien species to hate more than ourselves... and the sexism will probably stay even then. Point being, it's there. Either deal with it, learn to laugh at the harmlessness of most of it, or just start using your /ignore list.


My old gunnery sergeant was the number-one-top-offender in the entire USMC when it came to filthy language and creative insults (at least it seemed that way).

Having said that, whenever there was interaction with civilians or press, he turned into a consummate speaker, politic in every way.

His reasoning was rather simple:

"I didn't start out talkin' like a nice guy, but I got my butt in a sling because of my mouth enough times for the lesson to stick."

TL;DR

Spare the banhammer, spoil the troll.
On Gurubashi the Racism got so bad against Brazilians that entire guilds server changed because they were sick of hearing it. And it wasn't just BR guilds that changed, either. We (my guild) wound up losing a LOT of friends off the server because of how sick people were of the racism.

As far as i know, multiple people in my guild and MANY others reported it, but to no avail.
As someone said before.. don't bother opening a ticket... there's no point. I know of a LOT of people that opened Tickets and as i said, reported.. but the people that were doing it on an HOURLY basis were always still there. To my knowledge, no action was ever taken. And they just kept it up, over and over. (there are some that to this day still do)

As much as i appreciate the freedoms and laid back atmosphere the game has and lack of someone looking over your shoulder.. the in-game world could REALLY use some moderation by OFFICIAL people being in-game that it totally lacks. There are a LOT of lines that need not be crossed just because a bunch of kids play while Mommy and Daddy aren't around. I'm not saying Blizz should be responsible to babysit, but having SOME representation in the in-game world really isn't "too much" to ask when the line has been crossed so far it isn't even viewable in the distance.

I've worked for other games before as a player mod, and do so now for another I'm not going to name, and you'd be surprised how quickly it cuts down on the BS when the kiddies see repercussions instead of a "you COULD get banned for "X" behavior" and hearing from other people that consequences HAVE happened to them.

Sadly, though, Blizz has NEVER taken a stance of wanting to do it.. and probably won't

So we're left with the nuts to run the nuthouse.

It is what it is, use the features you're offered. But tbqh, and just being real about it from what i've seen in 6+ yrs of playing.. don't expect it to get cleaned up, it's not going to happen.
Perhaps. In this case it's just a convenient way to refer to a specific mode of behavior. Vrakthris from the Support forum was kind enough to provide me with a couple of links containing useful guidelines:


Zone/Area Disruption
This category includes language and/or actions intended to disturb groups of players or areas of the world, such as:

Disruption of player sponsored events or gatherings.
Excessive use of in-game sounds or visuals.
Excessively casting spells with noticeable effects in crowded areas.
Impeding or blocking access to an NPC, doodad, doorway, or any other area of the world that a player would normally be able to access.

Banning players for bad game design doesn't sound very friendly.
I guess they will make corpse camping , and killing pets a hunter is trying to tame illegal now too.

Excessively casting spells with noticeable effects in crowded areas. - So now I can only cast spells when Blizzard says? I guess I better not get a warlock and troll capital cities with hellfire and mannoroth's fury.

- Impeding or blocking access to an NPC, doodad, doorway, or any other area of the world that a player would normally be able to access.

Would this apply to Escort NPC's?

I could see if someone was trying to exploit, like going into Beta Outlands from the Deadmines in Vanilla, or getting into unfinished Hyjal.

I guess you will also ban people for one shotting spirit beasts people are trying to tame.

Seriously, it defies logic. Banning someone for not overtly exploiting in game? Please elaborate.
Like i said before, it's community erosion. WoW has become arkham asylum, and joker is in-charge.
12/05/2012 06:27 PMPosted by Varun
Banning players for bad game design doesn't sound very friendly.


Keep in mind that some of these categories offer more leeway for discretion than others do. Whether something constitutes zone or area disruption is often a judgment call, and we tend to treat those situations carefully.

As to bad design? That's an inaccurate turn of phrase to use in this situation. Simply because someone takes something possible in-game to a dire extreme doesn't suggest that the design itself is somehow at fault. Constraints on player behavior can only be so restrictive before they become smothering.
It is the nature of the beast in the MMO community. The GMs can not be everywhere monitoring every line of chat, etc. It falls on the community. As stated, it is also a ladder/pyramid for discipline. Sometimes it can be just a little slap on the wrist, others a bit more harsher than that. It depends on prior infractions.

With most of my characters being on RP servers, it happens pretty frequently. However, as you stated OP, a few people tell themselves 'what's the point?' and don't bother. That just allows the person to continue their behavior and in the end does not help. Or, in other cases, they turn a blind eye to it and again do nothing.

Should their be harsher punishment for those that spout such hateful words in public chats? I believe their should be, however it starts with us as a Community to say ,No. That is not to be tolerated in my game' and report it to the proper channels.
I really do not believe the community has gotten worse in the sense of being in violation of the policies discussed in this thread. What I believe has happened is that for whatever reason, they have gotten away with it to the extent they have been emboldened to push it yet further.

If Blizzard truly deals with it seriously, and if we report it properly, it will stop.

Blizzard needs to realize that for the worst ones, permanent bans from the game and the loss of those relatively few poisonous accounts is far far better for the game than the loss of yet more accounts held by much better people.
It is the nature of the beast in the MMO community. The GMs can not be everywhere monitoring every line of chat, etc. It falls on the community. As stated, it is also a ladder/pyramid for discipline. Sometimes it can be just a little slap on the wrist, others a bit more harsher than that. It depends on prior infractions.

With most of my characters being on RP servers, it happens pretty frequently. However, as you stated OP, a few people tell themselves 'what's the point?' and don't bother. That just allows the person to continue their behavior and in the end does not help. Or, in other cases, they turn a blind eye to it and again do nothing.

Should their be harsher punishment for those that spout such hateful words in public chats? I believe their should be, however it starts with us as a Community to say ,No. That is not to be tolerated in my game' and report it to the proper channels.


But let's ask ourselves something. Does reporting REALLY do anything? I'm sure blizz gets hundreds of reports each day. I'm sure many are ignored. And if an abuser is punished what does he get? 24 hour ban? 72? All they get is a slap on the wrist and allowed to return to the game to continue what they were doing. And so the cycle continues.
12/05/2012 06:33 PMPosted by Paamuk
a few people tell themselves 'what's the point?' and don't bother. That just allows the person to continue their behavior and in the end does not help. Or, in other cases, they turn a blind eye to it and again do nothing.


Emotional burnout.

Believe it or not, it happens on both sides of the equation. As much as the players are becoming numb, the Blizzard staff is getting there as well, if not already.
Blizzard shouldn't be the ones to enforce community behavior, that is up the the community.

The problem is game mechanics allow jerks to thrive without punishment due to the animosity brought upon by the automation of grouping.
Seriously, I'm not trying to sound like a smart donkey, however the tone of The Internet has been in rapid decline since towards the end 1993 -> https://en.wikipedia.org/wiki/Eternal_September

There's not much Blizz can do against this tide. However, what little they do manage to do, I congratulate them.

P.S. It would sure be interesting to know if Blizz's 'Reported' stats go up around this time of year. I'm guessing yes - also because it's around their XPAC time ;)
One other thing I would like to state is that Cross Faction harassment has become extremely prevalent. Horde often scream GO **** and other swares when they see alliance. Is all cross faction communication banned? Or only that which constitutes harassment? Is spamming sit and stand on a players corpse considered harassment?

You are definitely right about the numb comment. I mean eventually you get so used to seeing something that you just regard it as normal , even if it isn't at all.

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