account banned?I

Customer Support
I multibox 5 accounts, I try to log onto my accounts and get a message on 2 that they have temp suspensions. I check my email and get no explanation of why they're banned, only 'possible' reasons! So how am i to know what I did wrong if wow doesn't even know??!

I've been multiboxing for a long time, read the tos and all the blue posts about it, its very much legal as far as blizzard is concerned. But the only thing I get in email is:

This account has recently been identified as being involved in actions deemed
inappropriate for World of Warcraft.

This may include, but is not limited to the following:
* Use of add-ons, "mods", external hardware, or any unapproved third party
software to automate gameplay.
* Abuse of game mechanics or "bugs".
* Any behavior that has been found to be outside the intent of the game.

Now I have done none of that! I have seen bots and trolls running rampant in this game while I abide by the game rules and play fair! Some whiney little brat probably didn't understand what multiboxing is and reported my toons for being bots...and obviously blizzard doesn't actually look into it or there would be no suspension as I did NOTHING wrong or all 5 accounts would be suspended not just 2.

So why is it I have seen bots day in and day out in BGs and suddenly I'm flagged for 'suspicious' behaviour and get the suspension immediately. ><

This may cost them more than just my accounts as several friends have already sworn to closing their accounts over this as well!

Blizzard doesn't care at all about customer service they try to use automated software to try to police the game that has some obvious severe flaws!!! Maybe the should care just a little bit about their game and their customers and put forth at least a minimal effort!!!!

Edit: For the record I did appeal, but still needed to vent as I am completely livid about this!

Also believe the community has a right to know how little care and effort Blizzard actually puts into policing their game. =(
Well, one thing's for sure, it's not because you're multi boxing. It might be your program isn't legal.
Well, one thing's for certain: Overreacting and yelling at Blizzard will get you no where.

Best open a ticket and/or post in customer service.
Post in the Customer Support forums, not the General forums.
Still he has a good point. How come obvious bots can be reported multiple times and they are still in game? But a legal multi-boxer...
So what did you realty do?
This looks like a troll post. Everyone knows to post CS-related topics in the Customer Service forum....which the OP hasn't bothered to do.
The information on how to contest account penalties is included in the e-mail you got with the ban. I'd suggest following those instructions as posting about it here is against the forum CoC and could result in a loss of posting privileges as well. : \
Yeah, I dont know what to say. I did report a multi-boxer once, and got a (no joke) three paragraph explanation as to why it wasn't a violation.
That said, you would think all the accounts would've been hit.
It's your wake up call to stop multiboxing.
Hahah enjoy your ban cheat!!
a multi-boxer got banned?... Mind if I throw a little party


Sorry you wont find sympathy from me

Sad sad sad
We care a great deal, Natalyah. We also care about the integrity of our game - and if that inspires you to walk away, I am sorry to see you go.

First off, this isn't a ban - neither of them, these accounts are suspended.

It also has zero to do with multi-boxing.

I do see your petition, and this can be looked into, but frankly, the suspension will likely expire before this comes up in queue.

As to your demands for free honor and character services, umm, no - sorry, that's not going to happen.

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