Can't download game client

Mac Technical Support
I'm trying to re-install the game by downloading it from battle.net. After I download a folder appears named " World of Warcraft Setup". I open it and it starts checking for updates, then it goes to "Updating Blizzard Update Agent" and it gets stuck there, the loading bar doesn't move at all. I've tried downloading it over and over again, restarting the computer and deleting the Battle.net folder and nothing works, please help :/
Can you post your system specs? This will help us in troubleshooting.

Obtaining System Information
    1. Hold the 'Option' Key and choose System Profiler/Information from the Apple Menu.

    2. Copy the information from the following sections:
  • Hardware (remove the Serial Number line)
  • Graphics/Displays
  • Software (remove the Computer Name and User Name lines)
I am having the same issues. It freezes at about a little over halfway through "Updating Blizzard Update Agent" This is a brand new computer.
Just so you know...If you click the apple icon in the top left corner and click software update, it takes about 45 minutes to complete but after updating my system I am now successfully downloading the game. I hope this works for you as well.
Mine is stuck on checking for updates, it does nothing and the bar doesn't move at all. I have reinstalled the game several times etc.... I havn't been able to play since Tuesday. I have windows 7 professional service pack 1. 64 bit operating system. Please someone help. Thanks
Mine is stuck on checking for updates, it does nothing and the bar doesn't move at all. I have reinstalled the game several times etc.... I havn't been able to play since Tuesday. I have windows 7 professional service pack 1. 64 bit operating system. Please someone help. Thanks


Your in the wrong forums.

You need these ones :

http://us.battle.net/wow/en/forum/1011701/

This is the Mac side :3
Alright,i have like a 2010 computer and ive been playing wow from 2011 and and it just started doing a problem to me on febuary and what i did was just uninstall hoping i could download the hole thing again but i cant.....the probelm is i download the game client and it opens to LOOKING FOR UPDATES and it does not move at all.....PLEASE HELP ME GET BACK ON WOW
I have the hp omni 100 pc
Try deleting the battle.net tools and seeing if that helps.
were do i find that
and that is for mac...i dont have the mac
idk whats going on....im getting really fustrated and i cant play wow i just got mists of pandaria...and i cant even play it....I DELETED EVERY thing that envolves wow and the game clients still dont work...im crying
Same here. I am gonna play toss the computer out the window game soon. NO ONE seems to care to offer a useful suggestion. Thinking of leaving WOW because who wants to pay for something I can't use.
Please keep in mind that this forum is for Mac users. If you're experiencing issues on Windows, then you will need to post in the Windows forums for additional assistance.

http://us.battle.net/wow/en/forum/1011701/

If you are on a Mac, please post your system specs, so we can help you out.

Obtaining System Information
    1. Hold the 'Option' Key and choose System Profiler/Information from the Apple Menu.

    2. Copy the information from the following sections:
  • Hardware (remove the Serial Number line)
  • Graphics/Displays
  • Software (remove the Computer Name and User Name lines)
I had the same issue. I followed removing the Hidden file and also un-installed the whole game. None of this worked. World of Warcraft is using the setting of you web browsers to download the client. Once I had removed and reinstall my Web browsers it resolved the issue. I was using Nightly by FireFox.
So, I download it and it gets stuck at Checking for Updates and doesn't move at all. I updated my Software and tried the option and it just doesn't work... Please help me!
I have tried everything, but when i press on the installer it starts up for a second then says "An unexpected error occurred please try again or contact customer support"
i want to get back WoW but it shows that "the extended attributes are inconsistent"

can you help me? it might not happen for everyone...
Are you using Windows, Karie? It looks like changing themes may help. Please let us know if that helps.
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