Error 107! Help, please!

Customer Support
Hi there, I keep getting an error 107 when I try to log into the PTR! I have the battlechest, but not an active account.

Help, please!!!!!!!!!!!!!!
If I remember correctly you must have an active account to be able to use the PTR
Oh, but I've used accounts that were inactive to go on the PTR before...
02/14/2013 05:00 PMPosted by Simonda
If I remember correctly you must have an active account to be able to use the PTR


Correct.

Who can play on the test realm?

Players who create an active game account before the test realms go live are eligible to play on the test realms. Any additional criteria will be announced with each round of testing.

Public Test Realm FAQ

02/14/2013 05:02 PMPosted by Watermelyns
Oh, but I've used accounts that were inactive to go on the PTR before...


If the account was active at the time that the data is pushed to the PTR, even if your account became inactive after, you would have retained access. Perhaps that is what happened.
Yeah IIRC Error # 107 for the PTR was fixed by copying a toon onto the PTR.

And you without an active account ...

:(

Pretty much what Vrak said but from a technical support side of things. IE From being around the PTR forums and see what errors were logged. People with live , active accounts were getting this error and solved it by copying a toon onto the PTR

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