High latency problems

Technical Support
Ive been having High latency for ever, I mean since day one. I've just put up with it, and only played when I had under 100ms. It's been pretty frustrating to deal with lately as I'm getting older and having less patience for it. I would like to figure out how to improve it or find out what is going on. I constantly have 300ms, spikes to 500-over 1000. It used to be really bad, sometimes hitting 15k MS. I'm forced to play super late at night or at 5am for a shot at low MS, but it doesn't always happen. Here is my info!

Realm: Exodar
ISP: Surewest Communication
City and State: Sheridan - CA
Tracert:

1 <1 ms 1 ms 1 ms 192.168.134.82
2 108 ms 42 ms 21 ms 172.31.134.254
3 10 ms 9 ms 12 ms 133.161-60-66-biz-static.surewest.net [66.60.161.133]
4 233 ms 246 ms 203 ms 213.152-60-66-biz-static.surewest.net [66.60.152.213]
5 237 ms 172 ms 206 ms 250.152-60-66-biz-static.surewest.net [66.60.152.250]
6 312 ms 173 ms 313 ms te-7-1.car1.Sacramento1.Level3.net [4.53.200.37]
7 358 ms 332 ms 184 ms ae-11-11.car2.Sacramento1.Level3.net [4.69.132.150]
8 238 ms 169 ms 45 ms ae-4-4.ebr2.SanJose1.Level3.net [4.69.132.158]
9 556 ms 422 ms 322 ms ae-82-82.csw3.SanJose1.Level3.net [4.69.153.26]
10 157 ms 93 ms 155 ms ae-3-80.edge2.SanJose1.Level3.net [4.69.152.143]
11 118 ms 364 ms 255 ms 192.205.32.209
12 285 ms 302 ms 262 ms cr1.sffca.ip.att.net [12.122.114.6]
13 393 ms 291 ms 320 ms cr1.cgcil.ip.att.net [12.122.4.122]
14 425 ms 131 ms 329 ms cr1.cl2oh.ip.att.net [12.122.2.206]
15 266 ms 381 ms 215 ms cr2.cl2oh.ip.att.net [12.122.2.126]
16 240 ms 411 ms 339 ms cr2.phlpa.ip.att.net [12.122.2.210]
17 137 ms 130 ms 111 ms gar1.pitpa.ip.att.net [12.122.107.85]
18 132 ms 326 ms 238 ms 12.122.251.2
19 214 ms 109 ms 300 ms mdf001c7613r0004-gig-12-1.nyc3.attens.net [63.240.65.14]
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

Pathping:

Tracing route to 63.240.104.93 over a maximum of 30 hops

0 Isaac-HP [192.168.134.5]
1 192.168.134.82
2 172.31.134.254
3 133.161-60-66-biz-static.surewest.net [66.60.161.133]
4 213.152-60-66-biz-static.surewest.net [66.60.152.213]
5 250.152-60-66-biz-static.surewest.net [66.60.152.250]
6 te-7-1.car1.Sacramento1.Level3.net [4.53.200.37]
7 ae-11-11.car2.Sacramento1.Level3.net [4.69.132.150]
8 ae-4-4.ebr2.SanJose1.Level3.net [4.69.132.158]
9 ae-82-82.csw3.SanJose1.Level3.net [4.69.153.26]
10 ae-3-80.edge2.SanJose1.Level3.net [4.69.152.143]
11 192.205.32.209
12 cr1.sffca.ip.att.net [12.122.114.6]
13 cr1.cgcil.ip.att.net [12.122.4.122]
14 cr1.cl2oh.ip.att.net [12.122.2.206]
15 cr2.cl2oh.ip.att.net [12.122.2.126]
16 cr2.phlpa.ip.att.net [12.122.2.210]
17 gar1.pitpa.ip.att.net [12.122.107.85]
18 12-122-254-242.attens.net [12.122.254.242]
19 mdf001c7613r0004-gig-12-1.nyc3.attens.net [63.240.65.14]
20 * * *
Computing statistics for 475 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 Isaac-HP [192.168.134.5]
0/ 100 = 0% |
1 0ms 0/ 100 = 0% 0/ 100 = 0% 192.168.134.82
0/ 100 = 0% |
2 236ms 0/ 100 = 0% 0/ 100 = 0% 172.31.134.254
0/ 100 = 0% |
3 333ms 1/ 100 = 1% 1/ 100 = 1% 133.161-60-66-biz-static.surewest.net [66.60.161.133]
0/ 100 = 0% |
4 341ms 0/ 100 = 0% 0/ 100 = 0% 213.152-60-66-biz-static.surewest.net [66.60.152.213]
0/ 100 = 0% |
5 350ms 4/ 100 = 4% 4/ 100 = 4% 250.152-60-66-biz-static.surewest.net [66.60.152.250]
0/ 100 = 0% |
6 367ms 1/ 100 = 1% 1/ 100 = 1% te-7-1.car1.Sacramento1.Level3.net [4.53.200.37]
0/ 100 = 0% |
7 371ms 1/ 100 = 1% 1/ 100 = 1% ae-11-11.car2.Sacramento1.Level3.net [4.69.132.150]
0/ 100 = 0% |
8 369ms 2/ 100 = 2% 2/ 100 = 2% ae-4-4.ebr2.SanJose1.Level3.net [4.69.132.158]
0/ 100 = 0% |
9 372ms 0/ 100 = 0% 0/ 100 = 0% ae-82-82.csw3.SanJose1.Level3.net [4.69.153.26]
1/ 100 = 1% |
10 359ms 1/ 100 = 1% 0/ 100 = 0% ae-3-80.edge2.SanJose1.Level3.net [4.69.152.143]
0/ 100 = 0% |
11 359ms 1/ 100 = 1% 0/ 100 = 0% 192.205.32.209
99/ 100 = 99% |
12 --- 100/ 100 =100% 0/ 100 = 0% cr1.sffca.ip.att.net [12.122.114.6]
0/ 100 = 0% |
13 --- 100/ 100 =100% 0/ 100 = 0% cr1.cgcil.ip.att.net [12.122.4.122]
0/ 100 = 0% |
14 --- 100/ 100 =100% 0/ 100 = 0% cr1.cl2oh.ip.att.net [12.122.2.206]
0/ 100 = 0% |
15 --- 100/ 100 =100% 0/ 100 = 0% cr2.cl2oh.ip.att.net [12.122.2.126]
0/ 100 = 0% |
16 --- 100/ 100 =100% 0/ 100 = 0% cr2.phlpa.ip.att.net [12.122.2.210]
0/ 100 = 0% |
17 --- 100/ 100 =100% 0/ 100 = 0% gar1.pitpa.ip.att.net [12.122.107.85]
0/ 100 = 0% |
18 --- 100/ 100 =100% 0/ 100 = 0% 12-122-254-242.attens.net [12.122.254.242]
0/ 100 = 0% |
19 --- 100/ 100 =100% 0/ 100 = 0% mdf001c7613r0004-gig-12-1.nyc3.attens.net [63.240.65.14]

Trace complete.

If there is anything else I can provide to help figure it out let me know.

Edit;
Forgot to mention that I've used my computer at my fathers office and had no problems, though that was out of town and he has a t1 line. Which means my ISP is the problem I think, though I'd like to clarify.

Also forgot to mention that recently 5.1 or so i have hard a really hard time getting my MS under 100. it's always been super high. In Cata I could see 30 ms pretty often
This is a known issue. There are more and more threads popping up, looks like this issue is growing into a much larger problem. There's a 96 page thread of people experiencing what you are. Suppose we're going to have to hang tight or pick a new game to play.
I talk with my ISP constantly so we have a pretty great relationship. If there is any kind of test that will help them fix this please let me know.

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