Customer Support
02/27/2013 06:41 PMPosted by Chastise
Okay, yet again... take away the entire issue of harassment and at root there is still a BUG that is being exploited by the player base. It is a corruption in the game if nothing else

Then you need to report that via either the Bug Reports forum, or using the in game Bug Report feature.
Additionally, please remember that GMs investigate players, not guilds. They need to know the specific people involved, since they're not going to penalize people who just happen to be in the guild but had nothing otherwise to do with this.
If you want to report a bug, the bug report forum is the correct place.

If you have some suggestions about fixing/changing the PvP phasing issues, you can post in the PvP forum or General. The CMs that read those forums report to the Devs. SFAs in this forum do not act as liaisons with the DEVs.

Alternately, you can post bugs or suggestions while in the game using the "?" menu. There are options on the left for that.
02/27/2013 06:12 PMPosted by Chastise
This alliance guild Im referring to openly discusses crashing our servers.

We take purposefully impacting the stability of a realm very seriously. To that end, if you see such discussions taking place, please report the individuals who appear to be doing so.

Phasing, in and of itself, is part of the game and while not entirely intentional there are some limitations that may be taken advantage of by others. This is not necessarily something that our In-Game support staff may be able to intervene, but if you feel someone is exploiting please use the right click report option to report them for "Cheating".

If you believe there is an aspect of game play that is bugged or otherwise not working correctly or being exploited, it is important to report is as such. The Bug Report forum is one way or by submitting the information through the in-game interface option.

You can also report individual exploits to our Hacks team here. As Danvers mentioned, we investigate individuals, not guilds so please report those individuals who you believe to be violating our policies, not an entire guild.

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