Can't Log In

Technical Support
I get to the login screen, type in my password (100% correctly), and when I hit enter nothing happens. I hear the "click" and "bang" confirming I am logging in, but all I see is a flash of a "Connecting" window and then nothing.
Kalorei

Lets try power cycling the connection. This will clear out the DNS cache and allow the connection to build new connection information.

Here's how to power cycle:

1. Turn off all computers on the network
2. Unplug the power from the modem and the router (if applicable)
3. Wait about 1-2 minutes
4. Plug in the modem first and wait for it to completely boot up
5. If there was a router, plug the power back in and wait for it to completely boot up
6. Turn on the computers and try the game out

If that doesn't work try flushing the DNS: http://us.battle.net/support/en/article/ip-release-renew-and-flush-dns

Let me know what happens.
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