BG honor bug?

Bug Report
Me and a friend have been queing random BGs for a couple hours now, every time we join a "in progress" BG whether we win or lose we don't show up on the BG player list AND we don't get the win/loss honor from the random que when its over. Is this a known bug? Its extremely annoying to fight a good BG and win only to find out you don't get your bonus honor at the end.
I had this same problem a few days ago. Basically I just got a message that they were aware of this, and to delete my cache folder to prevent it from happening again. But no reimbursement for the lost honor. Not a big deal if it happens once or twice, but several times and it's a total pain in the butt.

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