Lost all of my stash items,

There was a weapon from a set for the necro, a scythe to be precise combined with the shield i just got, but i had more stuff, like a chest piece for a demon hunter, shields, rings etc. I log in today and all of my stash is gone, it doesnt make sense, i had that stuff for 2 days now, and never had a problem. Today everything is gone. Im playing a season necro on the switch. Support doesn't help me and it doesn't have a way to submit a ticket for these kind of problems. I understand item recovery can be a pain, But how am i to trust my stash inventory now if it randomly deletes or vanishes my items... need help.
Had the same issue on switch. How have you solved man?

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