Common Problems
Error: There was a problem loading the game license. Please try again. (Code 395000)Follow the steps below to resolve this issue.
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If the Battle.net App is still downloading game data, allow it to finish the installation and try again.
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Configure your security software's exception list to allow Blizzard applications to run.
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Resolve connection issues by following the steps on our support article.
Tried everything here?
If you have tried all of these steps and still require assistance, please visit our Technical Support Forum or contact us.
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