Common Problems
This error occurs if you are joining a voice chat that was initiated using an older version of the Battle.net app than is currently installed on your computer. To troubleshoot this error, everyone in the voice chat group must update their Battle.net client to the most recent version.
Please log in to submit feedback.
Did you find this article helpful?
Great! Help us improve. Please rate the following from a scale of 1 to 5 stars:
Sorry to hear that! We'd like to know what's wrong. Please check any which apply:
Thanks for your feedback!