Common Problems
My game is downloading too slowYou can change game download rates in the Battle.net App Settings -> Downloads under the Download Limits section. To maximize the game download rate, the maximum Network Bandwidth limit must be set to zero. By default, the download rate for Pre-release content is limited to 1000 KB per second.
If you have set the limit to zero, but your download speed doesn't improve, please visit our Installation and Patching Troubleshooting article.
If the issue persists and it’s during peak internet usage times (such as 6pm-12am in many regions globally), we recommend leaving the download running. As overall internet congestion returns to normal throughout the night, providers are allocating more bandwidth for large file downloads which will improve your download speeds.