Troubleshooting steps for latency problems in StarCraft II

What to do if you experience high latency or frequent disconnects.

What to do if you internet service provider (ISP) is encountering connection issues.

How to play Blizzard games in offline mode

Information on various types of networks available to the public.

Troubleshooting steps for connection problems

A guide on running a traceroute on Windows and Mac.

How to run a pathping on Windows and Mac.

Instructions for troubleshooting your network to allow Blizzard services to work properly.

Security software which can be used to resolve virus and malware infections.