Black Screen in Overwatch Without Crashing

Updated: 2 months ago
Article ID: 26054
Relevant Games:

Common Problems

  • Getting black screen when trying to play Overwatch.
  • I have sound but the screen is black.

If you experience a black screen while playing Overwatch, make sure your computer meets the Overwatch System Requirements.

If your system meets the requirements, follow the steps below to resolve the issue.

  1. Update your drivers to resolve any compatibility issues.
  2. Close all other applications to resolve software conflicts and free up resources.
  3. Reset your in-game options to resolve crashing and performance problems.
  4. Check your power management settings and make sure they're set to High Performance.
  5. Set your components to factory default speeds to resolve issues due to overclocking.
  6. Overheating can cause performance issues, game crashes, and full computer lockups. Check for overheating components.

Tried everything here?

If you have tried these steps and still require assistance, please visit our Technical Support Forums or contact us.