All orders are shipped via UPS or FedEx except for physical authenticators within the continental US — these are shipped for free via USPS. There may be additional import duties and taxes when shipping internationally. Check with UPS and FedEx for a list of locations they ship to and additional fees that may apply. Blizzard Entertainment has no control over these fees.

After purchase, an order will show as Processing for around 3-7 days — though this can take longer if stocks have sold out by the time your order is filled. Make sure you use a physical address for all orders. These can include a PO box, APO, or FPO.

Note: Countries that are not listed when checking out from the gear store cannot purchase physical items.