Resetting the WMI Repository
Updated: 3 years ago
Article ID: 257703
The Blizzard Battle.net Desktop Application requires access to Windows Management Instrumentation to work correctly. If this has become corrupted or disabled, you can follow the steps below to reset it:
- Press Windows+Q and type this into the search bar that pops up:
- cmd
- Right-click on Command Prompt and select Run as Administrator
- Enter the following commands into the command prompt window one at a time. Press Enter after each command. Any time you get a confirmation prompt, confirm the prompt. One of the commands may also tell you the WMI service is already started. This is okay.
- net stop winmgmt
- winmgmt /resetrepository
- net start winmgmt
- Now, exit the command prompt and restart your computer, then retest running the Battle.net application.
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